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StoneStore Reviews

Reviews predominantly highlight positive experiences with Stone Store's countertop services. Customers praise the quality of installations (often mentioning quartz as the core material), the professionalism of the staff and installers, the variety of material selections available, and timely turnaround for orders. The company is frequently recommended. However, a few negative reviews point towards problems with customer responsiveness and communication, specifically citing delayed replies and issues with the delivery and condition of slabs.

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🌳What countertop materials are commonly used?

Quartz,Granite,Caesarstone,Dekton,Silestone

⭐How is the quality rated?

Good

⏱️What is the typical response time?

Varies (positively noted as timely, negatively noted as delayed)

📝What are common complaints?

Slow or non-responsive customer service/billing representatives,Issues with material delivery (e.g., left unfinished at customer property),Incorrect slab cutting

🛡️What warranties are offered?

Not specified in the reviews

👥How is customer service rated?

Good

💰What about pricing?

None specified

🔧Any care tips mentioned?

Dry spills immediately on quartz counterspecks

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