Grand Stone, LLC

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Grand Stone, LLC Reviews

Customer reviews for Grand Stone highlight predominantly positive experiences with their countertop services. Potential customers praise the company for its professional installation, high-quality materials (granite, quartz, quartzite), excellent customer service characterized by knowledge and responsiveness from sales representatives, and competitive pricing. Repeat business is frequently mentioned by satisfied clients. However, one review notes significant issues with professional conduct, installation processes, and communication, indicating some potential concerns regarding service standards that potential customers might wish to investigate further before committing.

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🌳What countertop materials are commonly used?

Quartzite,Quartz,Granite

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Typically fast, though no specific average duration is provided in the reviews.

📝What are common complaints?

Lack of transparency regarding installations and modifications without client consent was cited,Poor communication throughout the process from measurement to installation was a recurring theme in the negative feedback

🛡️What warranties are offered?

Mention of warranties or guarantees exists in some reviews but the specific details are not provided by the reviewers.

👥How is customer service rated?

Excellent

💰What about pricing?

Prices are generally described as fair, affordable, or good value for money.

🔧Any care tips mentioned?

Yes, care for Quartzite surfaces was recommended in at least one review.

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Grand Stone, LLC Reviews

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