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StoneStore

(4.3)
25 reviews
+1 713-476-9006

StoneStore Reviews

Customer reviews for StoneStore reflect a range of experiences. Potential customers praise the company for professional installation, knowledgeable staff, impressive material selection including quartz, Caesarstone, Silestone/Dekton, and good service responsiveness in specific cases. However, some reviews mention issues like delayed response times and installation errors. The quality of the countertops themselves and the customer service experience appear to vary based on the specific process and time spent with the company.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz,Caesarstone,Cambria,Taj Royale,Dekton,Silestone

⭐How is the quality rated?

Good/Excellent

⏱️What is the typical response time?

Variable (mentioning wait times of days and weeks, some reviews specify shortest wait)

📝What are common complaints?

Delayed response times (email/call),Installation errors (incorrect slab cutting, unfinished work)

🛡️What warranties are offered?

Pricing guarantee mentioned once

👥How is customer service rated?

Varies

💰What about pricing?

Not explicitly commented on being high/low in most reviews. Mentioned as more expensive than IKEA in one case, but selection praised. Overall value not clearly indicated except for settling for slightly lower-quartz variant.,One review contrasts StoneStore/IKEA noting StoneStore had a good selection but is more expensive (higher cost) than IKEA's process.

🔧Any care tips mentioned?

Tips for Dekton specifically (no specific details given in text)

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