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Houston Granite & Marble Center

(4.3)
30 reviews

Houston Granite & Marble Center Reviews

Houston Granite and Marble Center is a countertop supplier noted for its varied selection of materials, positive customer service interactions, and reasonable pricing. Positive aspects include the wide array of stones, helpful staff, and quick communication on client side. Notable concerns from customers include potential issues with product quality or durability (e.g., replacement needed early), strict no-refund policies, and instances of poor service due to lack of transparency before purchase.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,marble,quartzite

How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Lack of refunds or specific warranties discussed,Discrepancy in product quality or durability (e.g., replacement needed),Unclear communication by staff or owner about potential defects (e.g., cracks in slabs),Final sale environment without explicit mention

🛡️What warranties are offered?

No specific warranties discussed in the reviews

👥How is customer service rated?

Excellent

💰What about pricing?

Generally positive, with mentions of 'great prices' and 'high value for money'; specifics were not consistently provided

🔧Any care tips mentioned?

No care or maintenance tips were mentioned

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