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Granite Granite, Inc.

(4.2)
49 reviews

Granite Granite, Inc. Reviews

Customer reviews for the countertop supplier highlight a range of experiences. Potential customers note the business offers an extensive selection of various countertop materials, knowledgeable and helpful staff (particularly employees named Donna and Anchit), and competitive pricing. Installation quality appears generally satisfactory. Common themes of dissatisfaction include poor customer service experiences, particularly issues with management (e.g., gate incidents, limited service), and some reported problems with installation security and providing accurate materials.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite,Marble,Quartz,Porcelain

How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Poor customer service from staff and management; inadequate secure storage during services; installation-related issues (e.g., entering/exiting work sites improperly, leaving property unlocked/unattended); discrepancy between shown/fake stones and delivered product.

🛡️What warranties are offered?

A lifetime warranty for some installations/materials (functionality) is mentioned, though not a guarantee. One review mentions a 10-year guarantee for function.

👥How is customer service rated?

Good

💰What about pricing?

Customers describe the pricing as excellent, competitive, reasonable, and excellent value for money.

🔧Any care tips mentioned?

No care or maintenance tips for countertops are mentioned in the reviews.

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