ProSource of South Indianapolis

(4.4)
38 reviews

ProSource of South Indianapolis Reviews

Customer reviews for ProSource provide a mixed picture. Some users report positive experiences with knowledgeable staff, a wide selection of home improvement products (including flooring, cabinets, and countertops like quartz), and particular praise for customer service representatives like Kathy, Nick, Staci, and Tim. Communication is often highlighted as positive or a key factor in the experience, although some general staff rudeness is mentioned. The quality of the countertops and installation procedures are sometimes questioned, with some finding the product below average for pricing and others reporting specific issues like incorrect cutting or missing pieces during installation. Delivery or fulfillment of parts by the company itself was not a direct focus of the reviews, where installation or communication breakdown was more commonly mentioned. There is limited discussion of warranties.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz

How is the quality rated?

Mixed

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Gaps or missing pieces during installation, particularly with quartz countertops,Communication breakdown between staff members or between customer and sales/installation team

🛡️What warranties are offered?

Unknown

👥How is customer service rated?

Mixed

💰What about pricing?

Positive

🔧Any care tips mentioned?

No specific care tips were mentioned in the reviews.

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