Russo Stone Design, llc.

(4.5)
35 reviews

Russo Stone Design, llc. Reviews

Reviews for Russo Stone and Tile Design, LLC highlight numerous positive experiences, including prompt service, professional staff, high-quality countertops and installations, competitive pricing, and excellent customer service often provided by specific employees like Tony Russo and Ben Pikul. Multiple reviewers recommend the business for kitchen and bathroom countertops. One review mentions receiving a defective product but concludes on an overall positive note. Response time for callbacks is inconsistently mentioned.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,marble,quartzite,laminate

How is the quality rated?

Excellent

⏱️What is the typical response time?

Immediate or very prompt (multiple reviews mention quick responses, one mentions delayed callback but concludes positive overall)

📝What are common complaints?

Delayed callback/response time in one review,Left unfinished product on-site temporarily due to COVID

🛡️What warranties are offered?

Mentioned by a solely negative review, but specifics are unclear from the text

👥How is customer service rated?

Excellent

💰What about pricing?

Consistently mentioned as competitive, great value for money, and often cheaper than recommended options.

🔧Any care tips mentioned?

No specific care or maintenance tips for the countertops themselves are mentioned in the reviews.

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