Stone Source

(4.6)
145 reviews
+1 615-244-6448

Stone Source Reviews

Customer reviews for Mission Stone and Tile highlight positive feedback regarding the quality of their tile selection, product appearance, customer service responsiveness in some instances, and generally reasonable pricing. The website or ordering process is frequently praised for its selection options and ease of use. Some customers mention specific features like free samples (though one criticism is that samples require payment) and express high satisfaction with shipping times and service. The negatives appear isolated to one specific review commenting on poor service and delays, but quality appearances unaffected. Care maintenance tips are not mentioned in the provided reviews.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Arabesque-style tile (Sun Kissed Moroccan), Subway tile (including mod picket and cement hex), Penny tile, Mosaic tile and octagon, Rex Horn tile.

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Generally prompt and efficient, particularly noted for customer service responses and shipping updates.

📝What are common complaints?

The bulk of reviews are positive. A single negative review mentioned poor service and delays, but no other complaint themes emerged frequently across multiple reviews.

🛡️What warranties are offered?

No specific details regarding warranties on the tiles or installation services are mentioned in the provided reviews.

👥How is customer service rated?

Positive in most reviews, with many praising helpfulness, quick response (phone calls/emails), and proactive communication (like updates on delays).

💰What about pricing?

Generally favorable, with reviews highlighting 'incredible', 'great', 'reasonable', or 'surprisingly low' prices. One customer mentioned the cost of mandatory samples as higher than standard industry practice.

🔧Any care tips mentioned?

No information regarding care or maintenance for the countertops is mentioned in the provided reviews.

Other Countertop Providers in Nashville