USA Stone and Marble

(4.7)
31 reviews
+1 615-383-7585

USA Stone and Marble Reviews

USA Stone and Marble is noted primarily as a fabrication, sales, and installation provider for various natural and engineered stone materials. Customers frequently highlight the professionalism, helpfulness, and communication skills of their staff, particularly mentioning Robin and Jehovah B. The company maintains a large inventory of stone varieties. Installation teams are described as professional and detail-oriented. A common theme is the seamless process from selection to completion. Some customers report receiving change orders (often related to adjustments or customizations) post-deposit that increase project costs.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,marble,quartzite,Carrera marble,quartz

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Fast (mentioned in context of traveling customers and prompt office staff)

📝What are common complaints?

Unexpected cost increases due to change orders (post-deposit adjustments or errors)

🛡️What warranties are offered?

Unknown

👥How is customer service rated?

Excellent

💰What about pricing?

Some customers find the prices fair and comparable to others, with value noted for getting all services in-house. However, concerns are raised about significant cost increases via change orders, potentially due to initial quoted prices not accounting for necessary adjustments or customizations.

🔧Any care tips mentioned?

Yes, general guidance provided (implied in communication about point-of-sale purchases and maintenance)

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