Granite Empire of Bellevue

(5)
29 reviews

Granite Empire of Bellevue Reviews

Customer reviews indicate predominantly positive experiences, with praise for the professionalism of staff, the speed and quality of installation, and an easy purchasing process. Counterpart materials frequently mentioned include quartz, quartzite, and marble. Reviews highlight excellent customer service, efficient turnarounds (typically 5-7 days), and high-quality workmanship. Some customers have benefited from more flexible pricing options (e.g., per square foot for quartz). Although specific care instructions are not widely detailed, the selection process suggests staff provide guidance, such as avoiding certain materials for specific applications.

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Additional Information

🌳What countertop materials are commonly used?

quartz,quartzite,marble

How is the quality rated?

Excellent

⏱️What is the typical response time?

5-7 days on average for turnaround and installation from contract (did not evaluate call response time)

📝What are common complaints?

Minimal, overall positive feedback. Mentions of challenges were user-specific or related to the renovation process, not the company's direct fault.

🛡️What warranties are offered?

Extended warranties or guarantees were not explicitly detailed. Replacements for damaged pieces were mentioned, implying implied or standard guarantees.

👥How is customer service rated?

Excellent

💰What about pricing?

Positive feedback regarding pricing, including mention of per-square-foot payment saving money and excellent value for money.

🔧Any care tips mentioned?

Staff were mentioned providing advice during selection (e.g., against using marble in kitchens). Specific, repeated care tips were not detailed in multiple reviews.

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