TerraStone Quartz Surfaces Warehouse

(4.5)
59 reviews

TerraStone Quartz Surfaces Warehouse Reviews

The customer reviews for this countertop supplier business highlight a range of positive and negative experiences. Potential customers can expect services including countertop fabrication and installation, with available materials such as quartz and marble noted. Installation quality is mixed, with some praising the work and others reporting issues, and response times vary. Customer service is generally appreciated but faces some criticism regarding communication and staff behavior. Pricing is frequently described as good and competitive, but no specific warranties or care tips are mentioned. Based on the reviews, the business appears to have a good reputation for quality and service, but potential customers should be aware of potential delays and communication challenges.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

quartz,marble,bumpers

How is the quality rated?

Good

⏱️What is the typical response time?

Response times are not consistently positive and may be delayed in some cases, such as late arrivals reported in one review.

📝What are common complaints?

Unfriendly staff,Poor finish quality,Installer delays and late arrivals,Communication and process transparency issues,Installation-related damage to property

🛡️What warranties are offered?

No specific warranties or guarantees are mentioned in the reviews.

👥How is customer service rated?

Good

💰What about pricing?

Pricing is described as good value for money, affordable, and competitive in several reviews.

🔧Any care tips mentioned?

No advice on care or maintenance for countertops is provided in the reviews.

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