USA Stone and Marble

(4.7)
31 reviews

USA Stone and Marble Reviews

USA Stone and Marble receives a majority of positive reviews focusing on excellent customer service, knowledgeable staff (particularly Robin and McKenzie), and professional installation. Customers appreciate the seamless process, selection variety, and holistic approach handling fabrication, inventory, and installation under one roof. Installation quality and material quality are consistently praised. Some recommendations caution about potential unexpected cost increases or mismanagement by individual staff members, unlike the standard excellent service experience. No specific warranties are mentioned.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,marble,quartz,quartzite,Carrara marble

How is the quality rated?

Excellent

⏱️What is the typical response time?

Generally prompt and responsive, with mentions of quick measurement responses and efficient service.

📝What are common complaints?

Unexpected cost increases (change orders) due to initial errors.

🛡️What warranties are offered?

None mentioned in the reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

Prices are generally considered good or comparable, though some customers noted unexpected increases later.

🔧Any care tips mentioned?

No specific care or maintenance tips for countertops are mentioned in the reviews.

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