DFW StoneWorks

(4.5)

220 reviews

DFW StoneWorks Reviews

Customer reviews for DFW StoneWorks present a mixed picture of experiences. Some customers praise the company for its professional service, wide selection of materials including granite, quartz, quartzite, marble, and various quartz brands, exceptional customer service, and high-quality installations. Positive comments specifically mention features like excellent craftsmanship, timely communication, beautiful finishes, and value for money. However, other reviews detail negative experiences marked by delays, poor installation quality (including sink issues and unfinished work), unprofessional handling by staff, alleged blame-shifting, prepayment requirements, and extended project timelines, with one review even warning against the company entirely.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,quartzite,marble,stone,silestone,quartz brands

⭐How is the quality rated?

Unknown

⏱️What is the typical response time?

Unknown

📝What are common complaints?

sink installation issues,quality problems (seams, damage, finish),delays in completion,communication and professionalism of staff,potential damage attributed to customer

🛡️What warranties are offered?

lifetime warranty,guarantee against manufacturing defects

👥How is customer service rated?

Unknown

💰What about pricing?

Feedback includes mentions of 'competitive pricing' and being 'cheaper than anyone else', but no explicit value/price comparison details are provided within the comments.

🔧Any care tips mentioned?

No specific care or maintenance tips were mentioned in the reviews.

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