K B Tops Inc
105 Aragona Blvd # 103, Virginia Beach, VA 23462, USA
Dream Stone Countertops, LLC Reviews
Customer reviews for DreamStone Countertops highlight consistently positive experiences across multiple projects. Customers frequently praise the professionalism and helpfulness of staff, the quality of workmanship and materials, and the efficiency of the installation process. Many reviews specifically mention the selection of quartz, granite, and solid surface countertops, along with commendable customer service, particularly from individuals named Javier and Maribel. The company is noted for quick response times in scheduling and repairs, competitive pricing (notably beating competitors' quotes), and excellent communication throughout the process.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
quartz,granite,solid surface,marble,laminate,butcher block
How is the quality rated?
Excellent
What is the typical response time?
The average response time for scheduling, repairs (same-day work initiated), and turnarounds is noted to be prompt; however, quantification is not provided in the reviews.
What are common complaints?
No specific recurring issues related to the product or service provided by DreamStone Countertops are mentioned across the reviews. Some reviews indirectly reference that previous substandard work by other companies necessitated their services.
What warranties are offered?
The reviews only mention a specific quartz surface having a "10 year warranty" from the manufacturer.
How is customer service rated?
Excellent
What about pricing?
Customers express satisfaction with the pricing, noting competitive quotes that sometimes beat competitors, good value for money, and overall affordability.
Any care tips mentioned?
No specific care or maintenance tips for countertops are mentioned in the provided reviews.
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