Five Stars Granite LLC

(4.2)
190 reviews
+1 636-447-2840

Five Stars Granite LLC Reviews

Reviews for 5 Star Granite indicate a mix of highly positive and negative experiences. Customers commended the selection, knowledge of staff like Drew, Sabina, and Aldin, the professionalism of installers like Cody, Victor, and Daniel, and the quality of workmanship on quartz and granite countertops. However, some customers reported poor workmanship, installation errors, scheduling issues with the office, inadequate warranties, high costs for basic work, and instances of damage not covered by warranty. Common materials mentioned include quartz, granite, and specific types like Calcatta Elysio.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz,Granite,Calcatta Elysio

⭐How is the quality rated?

Unknown

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Poor workmanship or installation errors,Substandard seams,Scheduling issues,Inadequate warranties or lack of timely response regarding warranty claims,High cost for basic/entry-level finish,Measurement mistakes

🛡️What warranties are offered?

Warranty covering structural integrity (year not specified in one example),Extended warranty for finish (approx 10 years, 'Lifetime Finish' concept)

👥How is customer service rated?

Unknown

💰What about pricing?

Generally noted as reasonable or more affordable compared to other options,Some customers felt the price was high for basic/simpler work,Value for money was considered good by some due to quality and pricing

🔧Any care tips mentioned?

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