Hilltop Granite Dallas

(4.6)

82 reviews

Hilltop Granite Dallas Reviews

Reviews frequently mention Hilltop Granite Dallas' extensive showroom featuring large slabs of popular materials including quartz, quartzite, granite, marble, and porcelain. Positive feedback highlights friendly, knowledgeable, and efficient staff such as Ana, Jessica, Derek, Indresh, and Liz. Several reviews note competitive pricing, with some explicitly stating they are the 'best in the DFW area'. However, a small number of negative reviews indicate potential quality control issues, particularly with certain white quartz products, and reports of inconsistent customer service experiences, including mismatches and damage.

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🌳What countertop materials are commonly used?

quartz,quartzite,granite,marble,porcelain

⭐How is the quality rated?

Unknown - Some reviews praise quality ("top-notch", "best pricing") while others specifically mention quality issues ("manufacturing defect", discoloration of white quartz).

⏱️What is the typical response time?

Not mentioned in any reviews.

📝What are common complaints?

White quartz discoloration due to manufacturing defect,Mismatched product ordered/arrived,Strap marks visible on granite

🛡️What warranties are offered?

Not mentioned in any positive reviews. The negative review mentions a manufacturing defect, implying a potential guarantee or warranty might apply, but no details were provided.

👥How is customer service rated?

Good - Mostly positive feedback, but a few negative reviews describe service as 'Poor' or 'Horrible' in specific instances.

💰What about pricing?

Generally positive, with multiple reviews commenting on 'best pricing', 'best value', or 'competitive prices' in the Dallas/Fort Worth area.

🔧Any care tips mentioned?

No maintenance or care tips were provided in the reviews.

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Hilltop Granite Dallas Reviews

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