IGS Countertops - Tampa

(4.5)

106 reviews

IGS Countertops - Tampa Reviews

Customer reviews for the countertop supplier detail a varied experience with the company. Positive feedback highlights excellent customer service, beautiful installations, and professional staff, particularly praising granite and quartz countertops. However, negative reviews also describe instances of defective materials (porcelain tile, granite seam issues, sink detachment), poor workmanship, warranty struggles, and service failures including delayed appointments. The company offers warranties but specific terms are not detailed in the reviews. Pricing is mentioned as expensive by some but justified as worth it by others.

Summarized by Grok

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🌳What countertop materials are commonly used?

granite,quartz,StoneXpress® (possibly a specific brand or product line)

⭐How is the quality rated?

Mixed

⏱️What is the typical response time?

Variable; delays and inconsistent scheduling noted in negative reviews

📝What are common complaints?

Defective materials or installations (e.g., improperly fitted granite, sink detachment, rough grout lines),Warranty claim difficulties and lack of follow-through,Scheduling changes or cancellations by the company without notification,Poor workmanship (e.g., installation errors, cutting corners)

🛡️What warranties are offered?

Mentioned in several reviews but details of coverage (period, exclusions) are unclear from the provided text.

👥How is customer service rated?

Mixed

💰What about pricing?

Varies; some reviews praise the value for the high quality and skilled service, while others note the cost as being expensive.

🔧Any care tips mentioned?

Not specified in the reviews provided.

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IGS Countertops - Tampa

IGS Countertops - Tampa Reviews

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