Ramos Marble & Granite

(4.8)
251 reviews

Ramos Marble & Granite Reviews

Customer reviews for Ramos Marble & Granite consistently highlight positive experiences with the company's installation services and customer service across multiple projects. Installers are frequently praised for their professionalism, speed, careful attention to detail, meticulous work quality (including proper leveling, caulk anchoring, and cleanup), and positive attitude. The company is noted for being responsive and accommodating with scheduling. The most common materials for countertops reflect industry popularity, including granite, quartz, and marble.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite is frequently mentioned (Arkansas Blue, Firenze, possibly others). Quartz (when explicitly noted) is mentioned. Marble is also occasionally referenced.

How is the quality rated?

Excellent

⏱️What is the typical response time?

While one mention suggests expedited ('squeezed us in') and another uses 'professional' in response, the more prominent themes are positive installation experiences. Speed and responsiveness are frequently noted aspects.

📝What are common complaints?

A single review comments on needing reinstallation for a destroyed countertop caused by a natural event (Hurricane Helene), specifically mentioning a second installation job.

🛡️What warranties are offered?

No specific details about warranty terms (e.g., duration, scope) are provided in the reviews. However, the overall quality of material and installation is implied.

👥How is customer service rated?

Excellent

💰What about pricing?

One review describes the business as 'Responsive! Affordable!' with phrases like 'going above and beyond to accommodate... affordably', suggesting positive/pricing value for money.

🔧Any care tips mentioned?

One review mentions installation advice being provided for a backsplash to match the countertop, but this is advice rather than explicit maintenance instructions. No comprehensive care tips are offered across reviews. Customers should directly inquire for specific product care recommendations.

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