Stonewood Kitchen & Bath Inc

(3.5)
108 reviews

Stonewood Kitchen & Bath Inc Reviews

Reviews reflect a business that specializes in countertops and cabinetry. Customers note the business's focus on quality materials and installation, often praising speed (fabrication around 7 days, quick process from measure to install), and competitive pricing. Installation errors and customer service issues are mentioned, along with some reports of slow initial response times and miscommunication during projects. Material types frequently include granite, quartz, and solid wood construction. Construction defects (e.g., overhang support) have been reported. Customer service and warranty details vary between experiences.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,solid wood,particle board

How is the quality rated?

Good

⏱️What is the typical response time?

Varies; some complaints about slow response to calls and queries, others note quick turnarounds for service calls or order status updates.

📝What are common complaints?

Installation defects (overhang instability, lack of support),Poor customer service (rudeness, slow response, miscommunication),Inconsistent service experience,Incorrect installation despite upfront promises

🛡️What warranties are offered?

Unknown

👥How is customer service rated?

Unknown

💰What about pricing?

Generally considered good value or competitive pricing, particularly for custom materials and fabrication.

🔧Any care tips mentioned?

No relevant tips mentioned in reviews.

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