K B Tops Inc
105 Aragona Blvd # 103, Virginia Beach, VA 23462, USA
Trindco Premium Countertops Reviews
Based on customer reviews, Trindco Premium Countertops is noted for providing various types of countertops, primarily quartz and Corian, with installation services. Experiences range from highly positive, with praise for professional installation, great customer service, and good product quality, to negative feedback regarding poor craftsmanship, rude service interactions, and issues with warranties. Response and installation times are not consistently detailed but include both prompt service and longer delays. Pricing is viewed mixed, with some finding it reasonable and others criticizing it as too expensive. Overall, the business handles countertop supply and installation, with several mentions of communication and service quality affecting customer satisfaction.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
Quartz,Corian
How is the quality rated?
Good
What is the typical response time?
Response time for service calls and installations varies based on customer experiences, ranging from prompt and quick service to longer delays, with specific mentions of a 2-month turnaround for some projects and efficient in-home appointments.
What are common complaints?
Poor craftsmanship (e.g., unnecessary seams or uneven corners),Unprofessional service (e.g., rude staff or lack of communication),Warranty or guarantee issues
What warranties are offered?
Warranties are occasionally referenced in complaints (e.g., sink separation issues not covered), but no specific details are mentioned by satisfied customers; some inquiries or problems appear to turn warranty claims into disputes.
How is customer service rated?
Good
What about pricing?
Pricing is viewed as mixed, with some customers finding it reasonable and receiving good value, while others perceive it as expensive or overpriced based on quality and service received.
Any care tips mentioned?
No explicit care or maintenance tips for countertops are mentioned in the reviews.
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