
Prairie Material - Yard 33
3300 S California Ave, Chicago, IL 60608, USA
The reviews consistently praise Urban Countertops for its professional staff, who are described as courteous, knowledgeable, and helpful throughout the selection and installation process. Customers highlight the quality of the countertops and installation, the variety of materials, and generally favorable pricing. Positive experiences include quick communication, timely service, and excellent customer service. While specific complaint details are not provided by name, minor issues noted include fixing small damages (like chips) after the initial project and the need for some products to be delivered quickly.
quartz,stone,granite
Excellent
Positive experiences with response time, described as prompt and helpful by multiple staff members like Aaron. Delivery was noted as taking 3 business days, efficient for some orders.
Minor issues noted related to specific situations like damage repair and product delivery speed, but no general, recurring complaints about quality, installation, or service delivery are mentioned by name. Focus seems on positive experiences overall.
No specific warranty terms were mentioned by reviewers. However, a service for 'resealing' countertops is noted, indicating ongoing care rather than a warranty.
Excellent
Customers indicate prices were recommended as 'reasonable','affordable','great value','better than competition', and 'value', suggesting general satisfaction with the price point.
For natural stone (implied), a 'sealant' application is mentioned to maintain condition.

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