Top Countertop Providers in Chicago

USA

Find countertop providers in Chicago, USA. Get addresses, service areas, ratings and reviews for countertop companies.

🪨 202 providers

Available Countertop Providers in Chicago, USA

Butcher Block Countertops in Chicago, USA

Urban Countertops Inc. - Countertop provider

Urban Countertops Inc.

(4.8)
67 reviews

📍 3734 S St Louis Ave, Chicago, IL 60632, USA

📞 +1 773-893-5259

Reviews consistently highlight Urban Countertops' professional staff, high-quality materials and workmanship, prompt service, reasonable pricing, and excellent customer experience. The business offers a wide selection, particularly of natural stone and quartz surfaces, with meticulous installation handled quickly by experienced crews. Potential customers seeking reliable, expertly installed countertops with responsive service can consider Urban Countertops.

🌳 Common Materials

quartz,natural stone

Quality Rating

Excellent

⏱️ Response Time

Excellent

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers generally reported positive experiences with pricing, describing it as reasonable, affordable, and competitive.

📋 Care Tips

Unknown

View Details
B & B Formica Corian and Granite Inc - Countertop provider

B & B Formica Corian and Granite Inc

(4.7)
27 reviews

📍 5617 W Grand Ave, Chicago, IL 60639, USA

📞 +1 773-804-1015

Customer reviews for this countertop supplier highlight several positive aspects including professional service, high-quality countertops and installation, responsiveness, skilled technicians, fair pricing, and quick project completion. The most common materials mentioned are Formica, Granite, Corian, and Quartz. Customers generally rate the quality as excellent and the customer service as excellent, with a preference for faster, more reliable interactions. There are occasional references to higher pricing and slow service in some instances. No explicit warranties or care tips are mentioned. Businesses considering services from this supplier should take note of the strong positive feedback but remain aware of a few reported negative experiences with service times and professionalism.

🌳 Common Materials

Formica,Granite,Corian,Quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Slow service,High cost compared to alternatives,Issues during measurement/care

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers generally find the service and quality worth the price, though one reviewer specifically mentions it may be higher than necessary.

📋 Care Tips

No care tips were mentioned in any of the reviews.

View Details
Chicago Butcher Block - Countertop provider

Chicago Butcher Block

(4.8)
16 reviews

📍 555 W 16th St, Chicago, IL 60616, USA

📞 +1 312-666-9144

The reviews are predominantly positive, highlighting the quality and aesthetic appeal of butcher block, red oak, and maple countertop materials. Customers consistently praise the craftsmanship, with多位 reviewers mentioning beautiful and great quality countertops installed by team members like Joe and Pete. Excellent customer service is frequently noted, particularly the helpfulness, knowledge, and responsiveness of the staff and teams. The average response time seems quick, though no specific average is provided. No pricing feedback is given, and while a lifetime warranty is mentioned by one reviewer, no other specific warranties are detailed. No common complaints are raised in the reviews. Customers appreciate the honest work and overall positive experience.

🌳 Common Materials

Butcher Block,Red Oak,Maple

Quality Rating

Good

⏱️ Response Time

Quick (received promptly)

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Lifetime Warranty (potentially referenced by individual reviewer)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Neutral

📋 Care Tips

Unknown

View Details

Cheap Granite Countertops in Chicago, USA

TGC Quartz & Granite Countertops - Countertop provider

TGC Quartz & Granite Countertops

(5)
17 reviews

📍 316 W Adams St #1600, Chicago, IL 60606, USA

📞 +1 773-862-8039

Based on the provided customer reviews, potential customers can expect a business specializing in high-quality granite, quartz, and marble countertops, with a particular focus in the Chicago area. The reviews consistently praise the excellent quality of the materials, precision installation, and customer service. While specific negative feedback is not mentioned, the overall sentiment highlights reliable installation and competitive pricing, though detailed care instructions for maintenance are not provided in these reviews.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

No specific response time mentioned in any review.

📝 Common Complaints

No significant common complaints were mentioned in these reviews.

🛡️ Warranties Offered

No specific warranties or guarantees were explicitly mentioned in these reviews for countertops or installation.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers mentioned receiving quotes comparable to others, having the product within budget, finding the price reasonable, and perceiving good value for money.

📋 Care Tips

No instructions or care/maintenance tips were mentioned in these reviews.

View Details
Granite Quartz Countertops - Countertop provider

Granite Quartz Countertops

(5)
15 reviews

📍 349 S Wells St, Chicago, IL 60607, USA

📞 +1 312-680-3397

Customer reviews highlight strong satisfaction with the company's offerings, particularly emphasizing the excellent quality and durability of quartz and granite countertops, as well as the smooth and professional installation process. The majority of feedback praises the aesthetic appeal, precision workmanship, and overall customer experience.

🌳 Common Materials

quartz,granite,limestone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

easy to maintain,easy to clean

View Details
Urban Countertops Inc. - Countertop provider

Urban Countertops Inc.

(4.8)
67 reviews

📍 3734 S St Louis Ave, Chicago, IL 60632, USA

📞 +1 773-893-5259

The reviews consistently praise Urban Countertops for its professional staff, who are described as courteous, knowledgeable, and helpful throughout the selection and installation process. Customers highlight the quality of the countertops and installation, the variety of materials, and generally favorable pricing. Positive experiences include quick communication, timely service, and excellent customer service. While specific complaint details are not provided by name, minor issues noted include fixing small damages (like chips) after the initial project and the need for some products to be delivered quickly.

🌳 Common Materials

quartz,stone,granite

Quality Rating

Excellent

⏱️ Response Time

Positive experiences with response time, described as prompt and helpful by multiple staff members like Aaron. Delivery was noted as taking 3 business days, efficient for some orders.

📝 Common Complaints

Minor issues noted related to specific situations like damage repair and product delivery speed, but no general, recurring complaints about quality, installation, or service delivery are mentioned by name. Focus seems on positive experiences overall.

🛡️ Warranties Offered

No specific warranty terms were mentioned by reviewers. However, a service for 'resealing' countertops is noted, indicating ongoing care rather than a warranty.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers indicate prices were recommended as 'reasonable','affordable','great value','better than competition', and 'value', suggesting general satisfaction with the price point.

📋 Care Tips

For natural stone (implied), a 'sealant' application is mentioned to maintain condition.

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Granite Design of Midwest - Countertop provider

Granite Design of Midwest

(5)
27 reviews

📍 945 N California Ave, Chicago, IL 60622, USA

📞 +1 773-772-5300

A countertop supplier focused on granite and quartz materials, offering high-quality fabrication, installation, and customer service. Reviews consistently praise professional service, reliable communication, competitive pricing, and seamless project execution, with no apparent recurring issues or negative feedback reported. The company emphasizes transparency and efficiency in its processes.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Generally prompt with timely communication, but specific service call response times not explicitly mentioned

📝 Common Complaints

🛡️ Warranties Offered

Product quality is consistently highlighted as excellent, but specific warranty details are not provided in the reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing, often better than big box stores; customers feel they get good value for money

📋 Care Tips

View Details
RG Stone Countertops inc - Countertop provider

RG Stone Countertops inc

(4.9)
39 reviews

📍 6801 W 66th Pl, Bedford Park, IL 60638, USA

📞 +1 773-727-6878

The reviews from various customers consistently highlight RG Stone's excellent service and outstanding value. Customers praise the exceptional quality of both the countertops and installations, often noting the use of comparable-grade materials at competitive prices. Service aspects like customer service, professionalism, responsiveness, quick turnaround times, and installation quality are frequently commended. The pricing is praised as very affordable and excellent value for money, making RG Stone a highly recommended choice for countertop needs.

🌳 Common Materials

Quartz,Granite,Marble

Quality Rating

Excellent

⏱️ Response Time

Very quick (immediate to days)

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Very affordable; excellent value for money

📋 Care Tips

Unknown

View Details
UGM Surfaces - Countertop provider

UGM Surfaces

(4.9)
19 reviews

📍 3555 S Normal Ave, Chicago, IL 60609, USA

📞 +1 773-268-4500

This vendor provides granite, quartz, and marble countertops, praised for the quality of materials and installation, the helpfulness of staff, a wide selection, organized warehouse, friendly service, clean facilities, positive experience overall, and convenient in-city location instead of requiring travel to suburban warehouses. No negative reviews were present, suggesting consistently positive customer feedback regarding their offerings and service.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
RT Granite - Countertop provider

RT Granite

(5)
29 reviews

📍 3232 N Rutherford Ave, Chicago, IL 60634, USA

📞 +1 773-620-8932

The reviews consistently highlight positive experiences with the supplier's quartz and granite countertops, installation services, customer service, and professionalism. Installations are praised for their quality, efficiency, and finish. Bathroom installations frequently use granite, while kitchens often feature quartz. The process from selection to installation is described as stress-free, professional, and well-managed. Mentions exist regarding customer responsiveness and customization options for warranties, but details like specific installation timelines or direct pricing comparisons are less common. No specific maintenance tips are explicitly mentioned in the reviews. Overall, the reviews suggest a strong focus on customer satisfaction and quality craftsmanship across the board.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Very responsive with prompt attention mentioned.

📝 Common Complaints

None explicitly mentioned in these reviews. Customer satisfaction was high overall.

🛡️ Warranties Offered

Mentioned as customizable, offered to ensure satisfaction.,Potential warranty for workmanship, as part of ensuring satisfaction.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Priced competitively or reasonably.,Prices considered fair or excellent value given the quality.

📋 Care Tips

None explicitly mentioned in these reviews.

View Details
TIME Quartz Countertops & Granite - Countertop provider

TIME Quartz Countertops & Granite

(4.9)
15 reviews

📍 2925 N 77th Ave, Chicago, IL 60707, USA

📞 +1 708-300-1425

Customer reviews for this countertop supplier highlight a positive experience with selecting and installing countertops. Potential customers can expect a professional and efficient service with high-quality installations of popular materials like granite and quartz. Many reviewers note the quick turnaround times and overall satisfaction with the outcomes, suggesting good customer service and value for money. For those in or near Chicago, the supplier is noted for its selection of countertops.

🌳 Common Materials

Granite,Quartz

Quality Rating

Excellent

⏱️ Response Time

Quick and Efficient

📝 Common Complaints

No specific complaints mentioned

🛡️ Warranties Offered

No specific mentions

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback regarding pricing, with mentions of 'cheap' quartz options and overall value for money

📋 Care Tips

Regular maintenance is required to preserve the beauty of quartz surfaces (as mentioned in the quartz care review)

View Details
JB COUNTERTOPS, LLC - Countertop provider

JB COUNTERTOPS, LLC

(5)
30 reviews

📍 4640 W Flournoy St, Chicago, IL 60644, USA

📞 +1 773-658-4627

Customer reviews uniformly praise Jorge and his company, highlighting exceptional quality of installation and countertops, efficient project completion (particularly in kitchen remodels), outstanding customer service, and affordable pricing. The overall experience is described as professional, reliable, and highly recommended.

🌳 Common Materials

Granite

Quality Rating

Excellent

⏱️ Response Time

Efficient (completed within agreed-upon timeframes)

📝 Common Complaints

No significant complaints were mentioned in the reviews. Only positive feedback was provided.

🛡️ Warranties Offered

None specific warranties were detailed in the reviews, though 'quality work' is emphasized.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers repeatedly mentioned prices as 'affordable', 'great', or 'very affordable', indicating high value for money was provided.

📋 Care Tips

No specific care or maintenance tips were provided by reviewers.

View Details
Stone Emporium - Countertop provider

Stone Emporium

(5)
63 reviews

📍 2928 N Talman Ave, Chicago, IL 60618, USA

📞 +1 312-532-8111

Customer reviews for Stone Emporium predominantly praise Raul's expertise, the quality of work, and customer service, citing good prices, fast turnaround, and professional installation. Common materials mentioned or recommended are quartz and granite. The company is noted for responsiveness and meeting deadlines. While specific pricing or duration details and explicit warranty information are not consistently provided in the reviews, care instructions for certain materials are mentioned.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Fast average response time mentioned; projects completed in a timely manner.

📝 Common Complaints

None explicitly mentioned; all reviews focus on positive experiences.

🛡️ Warranties Offered

Not specifically mentioned in the provided reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive; described as competitive, reasonable, best value, and prices better than competitors.

📋 Care Tips

Quartz: Using a stronger sealant for heavily used areas mentioned in one review as a tip for longevity.

View Details
STONELUX Design - Countertop provider

STONELUX Design

(5)
25 reviews

📍 1900 N Austin Ave #12, Chicago, IL 60639, USA

📞 +1 708-691-2875

STONELUX, a countertop supplier, is highlighted in customer reviews for its offerings of quartz and granite countertops, with endorsements for the high quality of installations and customer service. Based on multiple positive experiences, the business is noted for quick responses, competitive pricing, and a seamless process from selection to completion, making it a strong contender for potential customers seeking dependable and professional countertop services.

🌳 Common Materials

Quartz,Granite

Quality Rating

Excellent

⏱️ Response Time

Typically very quick, with responsive customer interactions and quick callbacks mentioned.

📝 Common Complaints

No significant complaints are mentioned in any reviews; all feedback focuses on positive experiences.

🛡️ Warranties Offered

No specific details or mentions of warranties or guarantees appear in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers generally express satisfaction with the pricing, describing it as reasonable, competitive, and offering good value.

📋 Care Tips

No care or maintenance tips for countertops are provided in the reviews.

View Details
Granite Countertops and Kitchen Remodeling /Gustavo Chan - Countertop provider

Granite Countertops and Kitchen Remodeling /Gustavo Chan

(5)
9 reviews

📍 2606 N Moody Ave, Chicago, IL 60639, USA

📞 N/A

Customer reviews indicate positive experiences with countertop installation services. Potential customers will find that granite and marble are common materials preferred or used, installation quality and workmanship are generally highly praised, response times are noted to be very fast, customer service and professionalism are frequently recommended, and pricing is considered reasonable.

🌳 Common Materials

Granite,Marble

Quality Rating

Excellent

⏱️ Response Time

Very fast

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally considered reasonable and good value for money.

View Details
GMD COUNTERTOPS CHICAGO - Countertop provider

GMD COUNTERTOPS CHICAGO

(5)
495 reviews

📍 3933 25th Ave, Schiller Park, IL 60176, USA

📞 +1 847-471-7071

People say this countertop store offers a wide selection of quartz, granite, and marble countertops, as well as custom-made vanities and shower benches. They highlight the affordable prices, quick service, and professional, efficient installation. They also like the friendly, helpful, and responsive staff, and the excellent communication throughout the process.

View Details
Granite America - Countertop provider

Granite America

(5)
132 reviews

📍 4312 166th St, Oak Forest, IL 60452, USA

📞 +1 708-401-7887

Customer reviews for Granite America, particularly from Oak Forest, praise the overall experience, highlighting Manuel Ayala as a key helpful salesperson. The business is noted for having a good selection of materials. Reviews frequently mention installation being done professionally and efficiently, with turnaround times ranging from days to a few weeks. Customers express satisfaction with the quality of the products and service, finding the pricing fair, and considering the entire process to be smooth and accommodating despite occasional weather-related delays.

🌳 Common Materials

granite,quartz,quartzite marble

Quality Rating

Excellent

⏱️ Response Time

Response time not specified generally, but Mike mentions weather delays affecting install, Jared notes Manuel handled a change request smoothly during install, and Gail comments on timely scheduling by Manuel.

📝 Common Complaints

None explicitly mentioned; all reviews were positive or noted only minor issues like weather affecting installation time

🛡️ Warranties Offered

Not explicitly detailed in reviews, but generally implied as part of the service package given the positive feedback and no major product issues reported

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Excellent,Good,Fair

📋 Care Tips

None provided explicitly in these customer reviews

View Details
MG Granite Inc. - Countertop provider

MG Granite Inc.

(4.9)
38 reviews

📍 4724 S Talman Ave, Chicago, IL 60632, USA

📞 +1 773-823-9570

The reviews for MG Granite primarily highlight their installation services and customer service representatives like Jared as top-tier, with most customers expressing satisfaction with both product quality and pricing. Installation is noted as an area where MG Granite generally performs exceptionally well, completing jobs promptly and delivering visually impressive results. Potential customers interested in quartz (specifically Taj Mahal quartzite and standard quartz) and quartzite materials may find this appealing. While the majority of comments are positive, some customers mention perceiving slightly higher pressure during sales or note inconsistencies across different job instances. Customer service is frequently praised, especially Jared's responsiveness and helpfulness, alongside the professional work of Marcelo's teams.

🌳 Common Materials

[object Object],[object Object],[object Object]

Quality Rating

Excellent

⏱️ Response Time

[object Object]

📝 Common Complaints

High-pressure sales tactics (mentioned once),Potential price inconsistencies (mentioned once) or feeling overcharged (mentioned once),Poor craftsmanship or installation errors or quality (mentioned once)

🛡️ Warranties Offered

The reviews do not explicitly mention specific warranties beyond general satisfaction guarantees. Passages like 'Quality Guaranteed?' suggest a probable standard guarantee, but details are not provided in the testimonials.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Described as 'affordable', 'very reasonable', 'extremely competitive' compared to other distributors, with explicit price mentions being lower than alternatives.,A single comment suggests occasionally feeling like they were 'overcharged' or receiving 'insufficient samples'.

📋 Care Tips

One review mentions confirming a requirement to seal if 'Marcelo' is installing natural stone (though this wasn't expanded on in reviews).

View Details
K&S Quartz & Granite Countertops - Countertop provider

K&S Quartz & Granite Countertops

(5)
25 reviews

📍 3031 N Clark St, Chicago, IL 60657, USA

📞 +1 312-800-9504

The reviews for Timeless Granite highlight predominantly positive experiences. Customers repeatedly praised the quality of both quartz and granite countertops, citing professional installation teams, smooth ordering and delivery processes, and friendly customer service as key strengths. While specific material options and selection were frequently mentioned, instances of pricing comparisons or explicit warranty details were not consistently provided by reviewers. There were no recurring complaints noted.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive mentions of reasonable, affordable, and value for money.

📋 Care Tips

Specific mention of quartz being easy to maintain.

View Details
Granite Countertops & Marble Countertops Company - Countertop provider

Granite Countertops & Marble Countertops Company

(5)
6 reviews

📍 8300 s Elisabeth, 60620 apt 2222w, Chicago, IL 60620, USA

📞 +1 312-940-5564

A collection of positive reviews highlights several aspects of the customer experience. Reviewers mention specific materials installed (marble, granite, quartz) primarily for homes in the Chicago area. There is a strong emphasis on the excellent quality and professional installation of these countertops. One reviewer particularly notes the reasonable pricing as well. No negative feedback or reported issues regarding installation, service, or product are mentioned.

🌳 Common Materials

marble,granite,quartz

Quality Rating

Excellent

⏱️ Response Time

📝 Common Complaints

No specific common complaints mentioned in the reviews.

🛡️ Warranties Offered

No specific mention of warranties provided.

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

More reasonable compared to other quotes

📋 Care Tips

None mentioned.

View Details
Granite Countertops Company - Countertop provider

Granite Countertops Company

(5)
8 reviews

📍 54288 W Sunnyside Ave, Chicago, IL 60630, USA

📞 +1 312-940-5497

Customers primarily praise the excellent quality and appearance of quartz and granite countertops, highlighting the skilled installation, aesthetic upgrades, and excellent customer service. The business is often recommended for its fast response times and competitive pricing, particularly for quartz options.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

Issues with previous countertops/selection (implied),Contour-related problems (implied/imperfect/previous)

🛡️ Warranties Offered

Not_Mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

High value for money for countertops replacement,Competitive pricing

📋 Care Tips

Not_Mentioned

View Details
RB Quartz Countertops - Countertop provider

RB Quartz Countertops

(5)
58 reviews

📍 1122 N. Dearborn Street, Unit 17-I, 1122 N Dearborn St APT 17H, Chicago, IL 60610, USA

📞 +1 312-766-0208

Customer reviews highlight the installation of quartz and granite countertops as popular choices. Installation is frequently praised as professional, flawless, and quick. Durability, aesthetic appeal, and ease of maintenance are consistently mentioned as positive attributes of both the materials and the final service provided. There are no significant negative comments or complaints noted across the reviews.

🌳 Common Materials

quartz,granite,stone,marble

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Quartz is easy to maintain with its smooth surface; Marble may require specific care.

View Details
Stone City - Countertop provider

Stone City

(4.3)
98 reviews

📍 3053 W Grand Ave, Chicago, IL 60622, USA

📞 +1 773-533-9806

The reviews for Stone City present a mixed but predominantly positive feedback. Most customers highlight exceptional service, professionalism, and the quality of materials and installation for countertops like Taj Mahal, Marble, and various Calacatta and Pearl veined stones, with several praising the company for decades. However, a significant minority express serious concerns, primarily regarding installation errors like inaccurate measuring leading to seams or unbalanced pieces, customer service issues, and receiving products different from previewed samples. Response time for inquiries or services isn't explicitly mentioned. Stone City is noted for its representation (staff like Sara, Kristeen, Ayca, George, Kristen, Kristen, Kristen, Kristen, Kristen) and product variety, but warranty information is not frequently discussed. Feedback on pricing is only offered in passing, often favorably but not critically examined in detail. Finally, while care instructions aren't provided by the company in the reviews, experiences and admiration for Stone City appear inconsistent.

🌳 Common Materials

Taj Mahal,Green Pearl,Calacatta,Avonale,Marble,Black Pearl

Quality Rating

Mixed - Some Excellent/Good (many positive reviews), some Fair/Poor due to installation issues (shipping/handling mentions vary).

⏱️ Response Time

Not specified. Some reviews imply quick service, but no average time is mentioned or compared.

📝 Common Complaints

Installation errors (inaccurate measuring, seams, pieces left unbalanced, mismatched pieces between orders/locations).,Customer service described as 'HORRIBLE' (poor communication, lack of follow-through).,Inconsistency between sample/showroom product and delivered product (not matching, 'garbage' product).

🛡️ Warranties Offered

A 10-year warranty was explicitly mentioned. No other specific details regarding warranties (product or installation defect cover) detailed in multiple reviews appear consistently.,One review references a 'quality' guarantee potentially linked to installation following standards.

👥 Customer Service Rating

Mixed - Highly Recommended/Exceptional (many reviews praise staff), but also described as 'HORRIBLE' (specific complaints highlighted).

💰 Pricing Feedback

Generally positive - Impression of good value or deals secured (e.g., 'cut me a really good deal', 'excellent value' implied by 'over the top', 'excellent price' not explicitly said).

📋 Care Tips

No official care instructions were provided by the company in the analyzed collection of reviews.

View Details

Concrete Countertops in Chicago, USA

Prairie Material - Yard 33 - Countertop provider

Prairie Material - Yard 33

(3.7)
17 reviews

📍 3300 S California Ave, Chicago, IL 60608, USA

📞 +1 708-458-0400

The reviews present a mixed picture. A single positive review highlights quick service (under 25 minutes) and mentions 'low budget' as a feature, alongside a reference to 'great yard to work' suggesting quality installation setup but no specific performance details. Several reviews strongly criticize customer service (mentioning not taking orders via phone and poor service) and transportation (trucks causing debris or spilling). Warranties and specific product materials are not discussed in the provided reviews. Many reviews are missing or simply state 'It's OK' or lack text.

🌳 Common Materials

Stone

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

Poor customer service,Difficulty obtaining quotes/orders via phone,Messy transportation/debris from delivery trucks

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Poor

💰 Pricing Feedback

Mentioned as a low budget option, implying perceived affordability and value for money

📋 Care Tips

Unknown

View Details
Chicago Concrete Studio - Countertop provider

Chicago Concrete Studio

(5)
19 reviews

📍 2154 Vermont St North Unit, Blue Island, IL 60406, USA

📞 +1 773-574-0871

Reviews for this business highlight its excellent record for custom concrete countertops, sinks, vanities, and related home improvements. The experience described across multiple projects involves responsive service and helpful customer interaction. There are no explicit negative reviews, and quality, installation, and customer service are consistently praised. Potential customers can expect personalized design guidance, efficient communication, and high-quality craftsmanship.

🌳 Common Materials

concrete

Quality Rating

Excellent

⏱️ Response Time

Excellent

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive feedback received, with mentions of good value or fair pricing, but specific pricing details are not available.

📋 Care Tips

No specific care or maintenance tips were provided in any reviews.

View Details
Ozinga - Concrete, Materials & Logistics - Countertop provider

Ozinga - Concrete, Materials & Logistics

(4.1)
9 reviews

📍 2001 N Mendell St, Chicago, IL 60642, USA

📞 +1 312-432-5700

A review cited poor quality materials and customer service, while another mentioned reckless service conduct, though no specific details about materials or company information were provided in the available feedback.

🌳 Common Materials

Unknown – No specific materials were mentioned.

Quality Rating

Poor

⏱️ Response Time

Unknown – Response times were not mentioned in the reviews.

📝 Common Complaints

Poor quality materials, poor organization, and terrible customer service.

🛡️ Warranties Offered

Unknown – No information about warranties was provided.

👥 Customer Service Rating

Poor

💰 Pricing Feedback

Unknown – Pricing and value for money were not mentioned in the reviews.

📋 Care Tips

No specific care or maintenance tips for countertops were provided.

View Details
RG Stone Countertops inc - Countertop provider

RG Stone Countertops inc

(4.9)
39 reviews

📍 6801 W 66th Pl, Bedford Park, IL 60638, USA

📞 +1 773-727-6878

This analysis of customer reviews for a countertop supplier reveals strong positive feedback centered on high-quality installations, competitive pricing, and prompt service. Potential customers can expect quick turnaround times, typically within days, across materials such as granite and quartz. Excellent customer service and no major complaints are consistently reported, though specific warranty details are not mentioned in the reviews.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Typically within 1-5 days for orders and services

📝 Common Complaints

🛡️ Warranties Offered

No specific warranties or guarantees are mentioned in the reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers consistently report excellent value for money and competitive pricing in the range of fair to low prices

📋 Care Tips

No care or maintenance tips are mentioned in the provided reviews

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Elston Materials, LLC - Countertop provider

Elston Materials, LLC

(4.8)
36 reviews

📍 1420 N Elston Ave, Chicago, IL 60642, USA

📞 +1 773-235-3100

The respondent reviews highlight consistently positive experiences with the suppliers' product quality (predominantly granite, described as excellent), friendly and knowledgeable service, and their dependability and pricing. They are frequently recommended for concrete, masonry supplies, and general building materials. Potential customers can expect prompt and helpful customer service, although some reviews mention long waits in line. While multiple valuable insights were gathered, no specific quality rating, warranties provided, or care instructions were explicitly detailed in any single review.

🌳 Common Materials

granite,Various / unspecified high-end materials mentioned

Quality Rating

Excellent

⏱️ Response Time

Service delivery and rescheduling handled effectively. Potential long wait times reported for service receive times (being 'always busy').

📝 Common Complaints

Long waits for service receive times due to high customer volume

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is described as reasonable, good value (only pay for actual use before concrete), and among the best in the area.

📋 Care Tips

Limited care information is provided, although reviews mention that certain high-end materials require maintenance.

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Advanced On-Site Concrete - Countertop provider

Advanced On-Site Concrete

(4)
57 reviews

📍 5308 W Grand Ave, Chicago, IL 60639, USA

📞 +1 773-622-7836

Reviews mention services for concrete pouring (including driveway, sidewalk, repairs and commercial applications), masonry supplies (including tuckpointing, debris removal and supplies), gravel ordering, and some landscaping products (like limestone and acid cleaners). Pricing is mentioned in conflicting ways (lowest prices offered, high prices for some items). Quality and installation are described as variable, with many satisfied customers praising quality but separate reviews citing poor durability (poor concrete cracking/crumbling). Delivery times and scheduling are mixed, sometimes prompt and same-day, sometimes delayed or uncertain. Customer service receives mixed feedback, with both positive and negative comments.

🌳 Common Materials

concrete,masonry,tuckpointing,limestone,gravel,acid cleaners,mortar,bricks,tooling tool

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

Poor quality concrete (cracking, crumbling),Delays in delivery,Incorrect orders/poor customer service leading to disputing charges,High prices for certain tools or specific products

🛡️ Warranties Offered

Not mentioned in reviews

👥 Customer Service Rating

Good

💰 Pricing Feedback

Varies; some mention low prices offered, others note specific items are expensive compared to elsewhere, and mention price discrepancies between location and online.

📋 Care Tips

Not mentioned in reviews

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Chicago Concrete - Countertop provider

Chicago Concrete

(5)
9 reviews

📍 7525 S Claremont Ave, Chicago, IL 60620, USA

📞 +1 312-970-8280

Customer reviews for Chicago Concrete highlight strong performance across various services, with particular emphasis on timely delivery, professional customer service, and high-quality products. The business is consistently praised for its reliability in concrete supply and installation support, especially in contexts like patio pouring and event-based orders, without any reported issues.

🌳 Common Materials

Concrete

Quality Rating

Excellent

⏱️ Response Time

Prompt and reliable, with deliveries often completed on time or the next business day, including for last-minute requests.

📝 Common Complaints

None mentioned in the provided reviews; only positive feedback was expressed.

🛡️ Warranties Offered

Not mentioned in any of the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers report good value for money, with mentions of reasonable prices and competitive cost per yard.

📋 Care Tips

Not mentioned in any of the reviews; only product and service-related feedback was provided.

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Terrazzo & Concrete Equipment, INc. - Countertop provider

Terrazzo & Concrete Equipment, INc.

(4.8)
10 reviews

📍 6933 W 59th St, Chicago, IL 60638, USA

📞 +1 773-247-8821

Customer reviews indicate strong positive sentiment towards the business, primarily stemming from its founder, Gus, who is described as highly knowledgeable and experienced in handling materials like Terrazzo and Concrete. The business is noted for excellent customer service, efficient order processing, and quick shipping. There is a general emphasis on high-quality craftsmanship and solutions. However, some reviews are brief, neutral, or missing text, and no specific details about pricing, installation issues, warranties, or cleaning advice are raised.

🌳 Common Materials

Terrazzo,Concrete

Quality Rating

Excellent

⏱️ Response Time

Reviews mention quick order processing and overnight shipping for items not in stock, indicating fast response times.

📝 Common Complaints

No specific complaints or issues are mentioned in the provided reviews.

🛡️ Warranties Offered

No information about warranties or guarantees is provided in any of the comments.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No feedback on pricing or value for money is given in the reviews.

📋 Care Tips

No advice or tips for maintaining or caring for countertops are mentioned in the reviews.

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Prairie Material - Yard 32 - Countertop provider

Prairie Material - Yard 32

(4.5)
12 reviews

📍 835 N Peoria St, Chicago, IL 60642, USA

📞 +1 708-458-0400

The reviews for this countertop supplier mention limited practical details. One customer references 'yard 32', which appears to be a product line, while another explicitly names concrete as a positive attribute. There are isolated positive remarks about the business being family-friendly and dog-friendly, along with two other vague positive comments. However, one review highlights a significant safety concern regarding the delivery vehicles' driving practices. Notably, most reviews provided are incomplete or lack substantive content.

🌳 Common Materials

Concrete,yard 32 (likely referring to a specific product line or material type]

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

Dangerous driving practices by delivery trucks

🛡️ Warranties Offered

No warranty information is mentioned.

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

No pricing or value for money feedback is provided.

📋 Care Tips

No specific care or maintenance tips for countertops are mentioned.

View Details
Elmhurst-Chicago Stone Co - Countertop provider

Elmhurst-Chicago Stone Co

(3.6)
18 reviews

📍 400 W 1st St, Elmhurst, IL 60126, USA

📞 +1 630-832-4000

Reviews highlight positive customer interactions with staff, the free acceptance of clean broken concrete for disposal, and praise for equipment and service from a customer's perspective. However, the feedback also includes recurring concerns about driver behavior, potential safety issues, and instances of poor customer service and slow response times during order processing.

🌳 Common Materials

Concrete is the only material explicitly mentioned in the context of the company's services.

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

Concerns regarding driver behavior, poor professional service from staff members, and slow response times during the ordering process.

🛡️ Warranties Offered

No information is provided regarding warranties by reviewers.

👥 Customer Service Rating

Fair

💰 Pricing Feedback

No feedback on pricing is provided by reviewers.

📋 Care Tips

No advice or tips for the maintenance of countertops are provided by reviewers.

View Details
The Countertop Factory Midwest - Countertop provider

The Countertop Factory Midwest

(4.2)
901 reviews

📍 869 IL-53, Addison, IL 60101, USA

📞 +1 630-458-0474

People say this countertop store offers a wide selection of countertops, including quartz, granite, and butcher block. They also highlight the professional installation, efficient process, and friendly staff.

Other reviews mention the delivery can be delayed.

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Urban Countertops Inc. - Countertop provider

Urban Countertops Inc.

(4.8)
67 reviews

📍 3734 S St Louis Ave, Chicago, IL 60632, USA

📞 +1 773-893-5259

Customer reviews for Urban Countertops consistently highlight a high level of satisfaction with the company's services. Customers praised the professionalism and skill of the installation team, particularly naming Aaron and Jay as positive points of contact. The businesses is recognized for offering a wide selection of materials including quartz and natural stone. Many reviews mention excellent customer service, prompt communication, competitive pricing, and top-notch installation quality. The overall service experience is repeatedly described as excellent, with few occasions mentioned for follow-up requests, generally indicating high quality and customer responsiveness.

🌳 Common Materials

quartz,natural stone,various stones

Quality Rating

Excellent

⏱️ Response Time

Excellent (prompt, quick, immediate response given)

📝 Common Complaints

Any damages must be reported at the time of the work to be repaired (e.g., chips).

🛡️ Warranties Offered

Guarantee is implied for proper installation suitability (e.g., seismic considerations). Defects in materials or workmanship are potentially covered, but specific warranty terms regarding immediate repair of unnoticed damage are not detailed; the need to report damages initially is highlighted for future use/potential warranty claims for existing work was requested.,Installation failure (e.g., movement not accounted for) can be structurally repaired as part of the service.,Initial price quotes are accurate after slab selection (this is not a specific warranty but a process point).

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Excellent (or great) pricing, quality, and value offered. Several customers explicitly mentioned prices were affordable or better than the competition.

📋 Care Tips

Cracks or chips in countertops must be reported immediately at the time of installation for repair.,Quartz countertops likely require periodic resealing.,Regular maintenance requires avoiding harsh or abrasive cleaners (implied for quartz care).,Selection process is important for durability and suitability across project aspects (like matching stone segments).

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Builder Supply Outlet - Countertop provider

Builder Supply Outlet

(4.5)
429 reviews

📍 2171 W Cermak Rd, Broadview, IL 60155, USA

📞 +1 708-343-3900

People say this kitchen supply store offers a wide selection of quality products, including vanities, countertops, cabinets, doors, and hardware. They highlight the reasonable prices, helpful staff, and fast delivery service. They also like the well-organized store and the knowledgeable, laid-back, and professional approach of the staff.

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Chicagoland Materials - Countertop provider

Chicagoland Materials

(4.7)
50 reviews

📍 4556 W Roosevelt Rd, Chicago, IL 60624, USA

📞 +1 773-382-1833

Chicagoland Materials is a supplier primarily focused on landscaping and construction materials (e.g., gravel, flagstone, mulch, topsoil, natural stone), rather than countertops. Reviews highlight fast delivery times and friendly, responsive customer service, with prices consistently described as good. Some users praise Luis Collins (unspecified employee) for excellent service, but there are also mentions of poor customer service from others (unspecified) and occasional instances of what users perceived as misleading information about products.

🌳 Common Materials

Gravel,Flagstone,Mulch,Topsoil,Natural Stone

Quality Rating

Unknown

⏱️ Response Time

Very Fast

📝 Common Complaints

Poor customer service,Misleading information

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Generally very good and competitive pricing

📋 Care Tips

None mentioned

View Details
Oremus Material - Countertop provider

Oremus Material

(4)
3 reviews

📍 2351 S Loomis St Ave, Chicago, IL 60608, USA

📞 +1 630-296-5006

The provided reviews contain incomplete text, making final conclusions difficult. However, one review indicates a positive first impression ('recommended') followed by dissatisfaction with the delivery timeline notification, labeled 'barely any heads up'. A second review has no text. Extracting specific common themes, materials, or ratings (quality, customer service, price) is not feasible due to lack of complete customer feedback.

🌳 Common Materials

Unable to determine any common materials as no complete reviews provide material information.

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

One review suggests a complaint related to the amount of advance notice given for delivery timing ('barely any heads up').

🛡️ Warranties Offered

No mention of warranties or guarantees in the provided text.

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Unable to determine any pricing feedback as no complete reviews provide this information.

📋 Care Tips

No information provided regarding care or maintenance tips for countertops.

View Details
Multiple Concrete Accessories Corp. - Countertop provider

Multiple Concrete Accessories Corp.

(4.9)
8 reviews

📍 2001 N Parkside Ave, Chicago, IL 60639, USA

📞 +1 773-377-7491

The reviews provided highlight predominantly positive experiences, including multiple 5-star ratings, praise for customer service and friendly staff, mentions of timely deliveries, and comments about good pricing. No negative feedback is indicated, and no specific locations outside of Chicago, Palatine, Naperville, and Brookfield, WI, are mentioned beyond these. Detailed information on product materials, quality, warranties, return policies, or maintenance tips is not available from these reviews alone.

🌳 Common Materials

No specific materials are mentioned or recommended in these reviews.

Quality Rating

Unknown

⏱️ Response Time

Not indicated

📝 Common Complaints

Not indicated

🛡️ Warranties Offered

No warranty information is mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reviews mention 'Great prices!!!' indicating positive feedback on pricing, though no specific value comparison is provided.

📋 Care Tips

No-specific-care-tips-mentioned

View Details
Granite Selection - Countertop provider

Granite Selection

(4.5)
146 reviews

📍 1410 Jarvis Ave, Elk Grove Village, IL 60007, USA

📞 +1 888-546-2134

Customer reviews for Granite Selection highlight several positive aspects including prompt service (e.g., quick estimates, measurement, and installation), effective communication, and a wide variety of materials (especially Quartz, Granite, and Quartzite). Most reviews praise the quality of the materials, the professionalism of the staff, and the overall customer experience, with many recommending the company. However, a few customers mention specific issues like installation discrepancies (seams, cuts), communication problems (delays, lack of response), potential pricing inaccuracies, and a single report of significant material mismatch. Overall, the feedback leans positive, suggesting good service and quality for the majority of customers.

🌳 Common Materials

Quartz,Granite,Quartzite

Quality Rating

Good

⏱️ Response Time

Within expectations (prompt estimates, quick turnaround)

📝 Common Complaints

Installation issues (e.g., seams, cut lines visible or incorrect, mismatches),Communication breakdowns (delays, missed deadlines, no response),Pricing concerns (false advertising, higher quotes explained, mismatch between website and reality)

🛡️ Warranties Offered

Not specifically mentioned in reviews

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally positive. Some reviews mention competitive pricing, good value, and occasional justification for higher estimates (e.g., higher grade material). One review cites false advertising regarding price.

📋 Care Tips

Regular sealing for granite and quartzite is recommended.

View Details
Ozinga - Concrete, Materials & Logistics - Countertop provider

Ozinga - Concrete, Materials & Logistics

(4.9)
10 reviews

📍 6445 S State St, Chicago, IL 60637, USA

📞 +1 312-432-5700

These reviews mention the business installing countertops (specifically concrete) that deliver professional finishes and quality control. Some customers report good reliability but note that service can be slow during installation.

🌳 Common Materials

Concrete

Quality Rating

Good

⏱️ Response Time

Fair

📝 Common Complaints

Slow installation response

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
UGM Surfaces - Countertop provider

UGM Surfaces

(4.9)
19 reviews

📍 3555 S Normal Ave, Chicago, IL 60609, USA

📞 +1 773-268-4500

Customer reviews for this countertop supplier are predominantly positive. Potential customers are likely interested in this establishment due to its wide selection, particularly noted for granite and quartz options. Reviews highlight excellent customer service, knowledge, helpful staff, friendly interactions, and the quality of the products (like granite and quartz). The facility appears clean and well-organized. However, reviews do not provide detailed information about pricing, warranties, or installation quality. There are no apparent issues mentioned beyond minor comments about some reviews having no text.

🌳 Common Materials

Granite,Quartz,Marble,Exotic Stone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
Stone City - Countertop provider

Stone City

(4.3)
98 reviews

📍 3053 W Grand Ave, Chicago, IL 60622, USA

📞 +1 773-533-9806

Customer reviews for Stone City, a countertop supplier, highlight predominantly positive experiences. Potential customers are likely to find a wide selection of materials (including stone and quartz), professional installation services, and generally prompt service delivery as key strengths. While the majority appreciate the quality of the finishes and the customer service, a few reviews mention isolated issues with installation accuracy and initial product matching problems where the material significantly differed from selected options.

🌳 Common Materials

Taj Mahal Quartz,Calacatta Gold Marble

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

Installation errors (incorrect measurements, misaligned seams, mismatched pieces),Product not matching descriptions shown during showroom selection

🛡️ Warranties Offered

Lifetime warranty for the countertops and installation (implied durability and perfection)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally good value perceived by most customers; however, a couple of reviews mention overcharging by specific salespeople.

View Details

Corian Countertops in Chicago, USA

B & B Formica Corian and Granite Inc - Countertop provider

B & B Formica Corian and Granite Inc

(4.7)
27 reviews

📍 5617 W Grand Ave, Chicago, IL 60639, USA

📞 +1 773-804-1015

Customer reviews for B&B Formica highlight exceptionally positive experiences, with praise for professional service, high-quality installation, and courteous staff. The company is known for accommodating complex projects, meeting budgets, and responsive customer service. Potential customers note high prices but find them justified by quality and service. One complaint mentions slow email responses and a minor mismeasurement issue, while an unrelated negative comment questions product pricing. The business has been used by customers for several years.

🌳 Common Materials

Formica,Granite,Corian,Quartz

Quality Rating

Excellent

⏱️ Response Time

Generally fast and responsive, with one review noting delays in email communication over a week for quoting purposes, but positive experiences with responsiveness in project measurement and completion.

📝 Common Complaints

Slow email responses in one instance,A minor mismeasurement issue reported

🛡️ Warranties Offered

No specific warranty information is provided in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers find the company expensive, particularly compared to big box stores; however, several express that the quality of work and service makes the price worth it.

📋 Care Tips

No specific care or maintenance tips are provided in the reviews.

View Details
Precision Stone Design - Countertop provider

Precision Stone Design

(4.7)
423 reviews

📍 945 Lively Blvd, Elk Grove Village, IL 60007, USA

📞 +1 312-212-0657

The reviews consistently praise Precision Stone Design for excellent customer service, professionalism from staff (like Tom, Ariel, Gina), and high-quality installations and materials. Customers highlight the vast selection of natural stone, quartz, and other materials, mentioning specific examples like granite, Cambria Quartz, soapstone, and stainless steel. Installation is described as swift, precise, and well-executed by a friendly crew. Positive feedback also notes competitive pricing and excellent value for money across multiple projects. One review specifically mentions care instructions for soapstone.

🌳 Common Materials

Quartz (Cambria, specifically mentioned), natural stone (including granite), soapstone, stainless steel, dolomite.

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

No significant complaints or recurring issues were mentioned in the reviews.

🛡️ Warranties Offered

Mentioned (though varied): One review specifically noted a 20-year guarantee for the soapstone countertop.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive: Customers noted competitive pricing, with one reviewer commenting on an 'affordable price', and another mentioning 'competitive' prices in a previous context.

📋 Care Tips

Mentioned but limited information: One review references that care instructions were provided (specifically for soapstone).

View Details
Factory Plaza, Inc - Countertop provider

Factory Plaza, Inc

(4.7)
833 reviews

📍 429 Evergreen Ave, Bensenville, IL 60106, USA

📞 +1 630-616-9999

Reviews for Factory Plaza highlight a positive experience for many customers regarding the quality of countertops, installation, sales personnel, and customer service, receiving ratings for Excellent quality and Good customer service overall. Potential customers inquiring about granite, quartz, and quartzite countertops should note that the reviews mention generally affordable pricing. However, some reviewers reported significant quality issues (e.g., chipping, discoloration, premature damage) and difficulties with follow-up service. Turnaround time for installation is consistently described as fast. No specific warranty details are mentioned across reviews but installation work is commonly associated with guarantees.

🌳 Common Materials

granite,quartz,quartzite

Quality Rating

Excellent

⏱️ Response Time

Fast and efficient installation; prompt responses typically, though some delays noted for service follow-up.

📝 Common Complaints

Installation damage (chipping) and breakage,Issues with follow-up service

🛡️ Warranties Offered

No specific warranty details are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Excellent; consistently described as affordable.

📋 Care Tips

No specific care or maintenance tips are provided in the reviews.

View Details
Granite Quartz Countertops - Countertop provider

Granite Quartz Countertops

(5)
15 reviews

📍 349 S Wells St, Chicago, IL 60607, USA

📞 +1 312-680-3397

The customer reviews highlight consistently positive experiences with a countertop supplier. Potential customers can expect common materials like quartz and granite, installations described as smooth, quick, and well-executed by skilled teams. Quality, durability, and aesthetics are frequently praised, suggesting high customer satisfaction. Installation speed is typical, materials often showcase specific features like sleekness or elegance. While pricing isn't a source of concern, care instructions for certain materials like limestone are noted. Overall, these reviews present a strong case for working with this supplier.

🌳 Common Materials

Quartz,Granite,Limestone

Quality Rating

Excellent

⏱️ Response Time

Unknown (no explicit mention)

📝 Common Complaints

None cited in positive reviews

🛡️ Warranties Offered

No specific warranties mentioned regarding countertops or installation

👥 Customer Service Rating

Unknown (not directly measured or mentioned)

💰 Pricing Feedback

General satisfaction is noted; installation speed and material quality are frequently highlighted without explicit pricing complaints (implying satisfaction, but details unknown)

📋 Care Tips

Regular sealing required (inferred for limestone; quartz maintenance mentioned as simple)

View Details
The Countertop Factory Midwest - Countertop provider

The Countertop Factory Midwest

(4.2)
901 reviews

📍 869 IL-53, Addison, IL 60101, USA

📞 +1 630-458-0474

People say this countertop store offers a wide selection of countertops, including quartz, granite, and butcher block. They also highlight the professional installation, efficient process, and friendly staff.

Other reviews mention the delivery can be delayed.

View Details
Countertop City - Laminate Cabinets and Countertops - Countertop provider

Countertop City - Laminate Cabinets and Countertops

(5)
6 reviews

📍 10235 Pacific Ave, Franklin Park, IL 60131, USA

📞 +1 773-230-9048

Customer reviews highlight positive experiences provided by Countertop City, focusing on the installation and fabrication services. reputable sources report good quality laminate and cultured marble countertops with favorable installations. Laminate is the most frequently associated material and is available at competitive prices, with installation times typically scheduled quickly. A typical 1-year warranty is offered by the company according to customer reports. They praise the speed of service, courteous and skilled service personnel, and competitive pricing compared to other options.

🌳 Common Materials

Laminate,Cultured Marble

Quality Rating

Excellent

⏱️ Response Time

Excellent (for appointment scheduling)

📝 Common Complaints

Unknown

🛡️ Warranties Offered

1-year warranty

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing,Value for money compared to other options/big-box stores

📋 Care Tips

Unknown

View Details
UGM Surfaces - Countertop provider

UGM Surfaces

(4.9)
19 reviews

📍 3555 S Normal Ave, Chicago, IL 60609, USA

📞 +1 773-268-4500

Customer reviews for the business indicate a focus on natural stone and engineered stone options, such as granite, quartz, and marble. Potential customers report consistently positive experiences, highlighting the business's friendly and knowledgeable staff and wide selection of designer slabs. The reviews suggest excellent quality, timely service delivery, and no explicit issues were raised, but details on pricing or specific terms like warranties are not detailed in the provided feedback.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

N/A

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
Buche Custom Counters Inc - Countertop provider

Buche Custom Counters Inc

(5)
9 reviews

📍 8602 S 77th Ave, Bridgeview, IL 60455, USA

📞 +1 708-430-2797

Customer reviews for this countertop supplier highlight positive experiences primarily with their Corian solid surface countertops. Service, installation quality, and communication are generally praised, though the reviews primarily serve as testimonials without providing extensive detail.

🌳 Common Materials

Corian solid surface

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
Jesse Stone Inc - Countertop provider

Jesse Stone Inc

(4.7)
20 reviews

📍 5205 W 25th Pl # 1, Cicero, IL 60804, USA

📞 +1 708-656-0480

Based on the provided reviews, the business is praised for its competitive pricing, positive customer service interactions (particularly from an individual named 'Jesse'), variety of quartz options, and high-quality granite countertops. Installation and service are frequently described as prompt, professional, and reliable. However, some negative feedback mentions issues with customer service responsiveness after payment has been made. Quality and value are consistently highlighted.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Varies; some reviews describe fast installation while no average time is explicitly mentioned

📝 Common Complaints

Lack of responsiveness from 'Jesse' or the business after payment.,Poor follow-up service from 'Jesse' after receiving payment.,Issues reported with customer service responsiveness after financial obligation.,Complaint about 'Jesse' stopping communication or service after payment was made.,Query about overall delays in responses from the business entity (not just 'Jesse').,Described as unprofessional behavior from 'Jesse' regarding communication post-payment.,Raised concerns over order status updates and timely assistance from the business.,Suggestion of inconsistent quality across different jobs executed by the business staff.,Mention of a product delivery delay for a specific granite countertop in a separate context.,Generally, several negative reviews question the professionalism and follow-up services provided.,Reiteration about the alleged dip in service quality from 'Jesse' following payment completion.,Observation about the supposed need for improved channel of communication from the business.,Earlier review questions valid concerns about consistency and attentiveness of 'Jesse'.

🛡️ Warranties Offered

Information regarding warranties is not mentioned in any of the reviews.

👥 Customer Service Rating

Mixed/Fair to Excellent (Very Positive): Highly praised interactions by multiple reviewers, yet specific periods post-payment are alleged to have poor follow-up service.

💰 Pricing Feedback

Consistently described as having great, competitive prices compared to other suppliers.

📋 Care Tips

No care or maintenance tips were mentioned in the provided reviews.

View Details
Granite Selection - Countertop provider

Granite Selection

(4.5)
146 reviews

📍 1410 Jarvis Ave, Elk Grove Village, IL 60007, USA

📞 +1 888-546-2134

Customer reviews for Granite Selection primarily praise aspects including prompt service (measurement and installation), high-quality materials (granite, quartz, quartzite), professional installation, and effective communication. Potential customers inquiring about granite, quartz, or quartzite countertops may find this feedback helpful. However, some negative reviews mention isolated issues such as poor installation quality, unmet schedule expectations, false advertising, misuse of materials (e.g., mismatched grains), and broken product delivery.

🌳 Common Materials

Granite,Quartz,Quartzite

Quality Rating

Excellent

⏱️ Response Time

Same day or same week.

📝 Common Complaints

Poor installation quality, failure to meet schedule deadlines, unfulfilled financial estimates/promises (false advertising), damaged goods on delivery, misuse of material leading to errors (mismatched grain).

🛡️ Warranties Offered

No specific warranty details are mentioned in the reviews.

👥 Customer Service Rating

Unknown (reviews include both highly positive and negative experiences).

💰 Pricing Feedback

Pricing quoted appeared higher than online tools but justified by higher-grade materials; overall value is mentioned by some. Some customers noted higher quotes than instant online tools but received reasonable offers, others found the process quick and reasonably priced, while one regretted overpayment which was later justified by upgraded selection.

📋 Care Tips

Note that soap scum can bind easily on unfinished, natural-surface granite, and special care is required or a non-porous finish (like penetrating oil) may be recommended for maintenance.

View Details
R T GRANITE AND MARBLE INC. - Countertop provider

R T GRANITE AND MARBLE INC.

(5)
5 reviews

📍 4850 W Bloomingdale Ave, Chicago, IL 60639, USA

📞 +1 773-707-2469

Customer reviews highlight positive experiences with the supplier's services, emphasizing excellent work quality, reasonable pricing, and a focus on custom work, particularly with materials like white carerra marble. Several reviews recommend the supplier for future projects, praise the installation service, and mention favorable pricing compared to competitors, though response times or specific warranties are not frequently discussed.

🌳 Common Materials

White Carerra Marble,Natural Stone,Custom Stone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

Not specified

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers generally find the pricing reasonable or good value for money.

📋 Care Tips

Not specified

View Details
MSI Chicago - Countertop provider

MSI Chicago

(4.4)
299 reviews

📍 1441 Jarvis Ave, Elk Grove Village, IL 60007, USA

📞 +1 847-725-6500

Customer reviews for MSI predominantly praise the extensive selection of countertop materials, knowledgeable and friendly staff, clean and well-organized warehouse/showroom, and generally fast service. The facility is described as organized, safe, and efficient with helpful support for selection processes. Positive feedback includes the quality of materials (granite, quartz, marble), customer service, and a quick return experience. No significant complaints about pricing, installation, quality, or response time are mentioned, and customers do not typically need to contact MSI regarding potential issues.

🌳 Common Materials

Granite,Quartz,Marble,Granite Tile

Quality Rating

Excellent

⏱️ Response Time

Fast (positive mentions of immediate support, quick assistance)

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing was described as fair.

📋 Care Tips

None mentioned

View Details
Urban Countertops Inc. - Countertop provider

Urban Countertops Inc.

(4.8)
67 reviews

📍 3734 S St Louis Ave, Chicago, IL 60632, USA

📞 +1 773-893-5259

The reviews for Urban Countertops are predominantly positive, emphasizing high customer satisfaction with the company's services across multiple projects. Customers praise the professionalism, expertise, and efficiency of the staff and installation teams, particularly noting the quality of work, design execution, and customer service. The business is also noted for its variety of materials and competitive pricing, leading to repeat business and numerous recommendations.

🌳 Common Materials

quartz,natural stone

Quality Rating

Excellent

⏱️ Response Time

prompt response, quotes within hours

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

great price,reasonable prices,affordable prices,competitive pricing

📋 Care Tips

View Details
Select Surfaces - Countertop provider

Select Surfaces

(5)
46 reviews

📍 9894 Franklin Ave, Franklin Park, IL 60131, USA

📞 +1 847-260-5940

Customer reviews collected from Select Surfaces showcase consistently positive feedback. Key practical details highlighted include the availability of multiple large remnants of various countertop materials, examples of excellent quality and installation work, punctual service, very reasonable pricing for the level of service provided, patient and knowledgeable staff, and overall high levels of customer satisfaction. No general complaints about quality, materials, or responsiveness were mentioned. However, no specific warranties or care instructions for the countertops themselves were noted in the reviews.

🌳 Common Materials

The most frequently referenced or implied materials include Cambria, quartz, Italian marble (specifically Carrara), and various others suitable for fabrication (including granite, Corian based on quotes). Their use of remnants suggests common materials typically stocked in bulk.

Quality Rating

Excellent

⏱️ Response Time

Typically punctual; specific examples mention calling ahead and exceeding time expectations (e.g., arriving despite bad weather). No explicit feedback on average call/response time.

📝 Common Complaints

None mentioned.

🛡️ Warranties Offered

None mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers frequently mention the pricing as 'very reasonable', 'excellent value', 'not expensive', or 'very reasonably priced'. No negative feedback on pricing was found.

📋 Care Tips

Not mentioned in the reviews.

View Details
Stone City - Countertop provider

Stone City

(4.3)
98 reviews

📍 3053 W Grand Ave, Chicago, IL 60622, USA

📞 +1 773-533-9806

Customer reviews for this countertop supplier highlight generally positive experiences focusing on the quality of countertops, professional installation, friendly and knowledgeable staff, and excellent customer service from representatives like Sara, Kristeen, Kristen, and Ayca. Potential customers frequently commend the business's attractive selection, selection of stones they found, and the seamless process provided by the sales team and installers. While some reviews explicitly discuss installation quality as excellent and material selection as key, pricing feedback is more mixed but still generally positive. One review strongly advises caution due to installation issues.

🌳 Common Materials

Tajmahal Marble Granites,Norwegian import Dolomite/Carrara White,Quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Incorrect measurements during installation

🛡️ Warranties Offered

Standard warranty,Manufacturer warranty provided,Lifetime warranty mentioned (in context of granite durability)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Feedback ranges from finding the product selection and specific items well worth the price/expensive to one reviewing a good deal during a large project.

📋 Care Tips

Unknown

View Details
Cacjr Granite Co. - Countertop provider

Cacjr Granite Co.

(4.6)
10 reviews

📍 2922 W 26th St, Chicago, IL 60623, USA

📞 +1 773-565-4853

The reviews indicate a generally positive experience with the supplier's services. Customers praise the professional installation crews, noting their punctuality, careful handling of materials (especially granite), cleanliness, and the skill and punctuality of specific installers like Celso. Positive feedback also mentions friendly customer interaction (e.g., Alma) and competitive pricing. However, one review highlights an issue with crew punctuality (delayed arrival) and potential communication/follow-through regarding an installation error. Granite and quartz are mentioned as materials and one review notes the advantage of an additional product feature like an ulnar extension.

🌳 Common Materials

Granite,Quartz

Quality Rating

Generally Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Installation starting later than scheduled

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Generally Good

💰 Pricing Feedback

Great prices

📋 Care Tips

No specific care or maintenance tips mentioned

View Details
Sprovieri's Custom Counters - Countertop provider

Sprovieri's Custom Counters

(4.9)
119 reviews

📍 55 W Laura Dr, Addison, IL 60101, USA

📞 +1 630-543-3400

All reviewed experiences with Sprovieri's Custom Counters are highly positive. Customers consistently praise the professionalism, customer service, and quality of both materials and installation. Installation processes are described as smooth and efficient, with turnaround times mentioned as 'seamless' and 'quick'. The company is recommended repeatedly for future projects. One reviewer specifically notes competitive pricing compared to regional competitors. While specific material types beyond 'stone' and 'quartz' are not consistently named, the quality and craftsmanship are repeatedly lauded. Enhanced COVID-19 precautions are mentioned as a positive point.

🌳 Common Materials

Stone,Quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing,Good value for money

📋 Care Tips

View Details
A-American Custom Flooring, Inc. - Countertop provider

A-American Custom Flooring, Inc.

(4.6)
458 reviews

📍 7777 N Caldwell Ave, Niles, IL 60714, USA

📞 +1 847-966-0500

Customer reviews highlight a positive overall experience for many clients. Potential customers can expect a professional staff (various individuals mentioned like Alex, Melania, Nicky, Richard, Avram, Chante), a good selection of materials especially stone and granite, satisfactory quality ratings overall, timely service, competitive pricing, and included warranties. However, there is one review indicating a poor customer service experience and another mentioning rushed timelines. Staff names and specific review details are not included in this summary.

🌳 Common Materials

Stone,Granite,Quartz

Quality Rating

Excellent

⏱️ Response Time

Timely (prompt, installed on time, communicated well, timely)

📝 Common Complaints

Customer service dissatisfaction (difficult to change order, charged fees without refund, aggressive sales pressure noted only in negative context),Rushed timeline

🛡️ Warranties Offered

10-year warranty mentioned multiple times, implied as standard (quartz, granite)

👥 Customer Service Rating

Good

💰 Pricing Feedback

Pricing described as reasonable, competitive, good value for money.

📋 Care Tips

Proper care involves specific cleaning methods, avoiding chemicals that could etch or damage types (like vinegar/detergents), sealing stone countertops if porous

View Details

Granite Countertops in Chicago, USA

GMD COUNTERTOPS CHICAGO - Countertop provider

GMD COUNTERTOPS CHICAGO

(5)
495 reviews

📍 3933 25th Ave, Schiller Park, IL 60176, USA

📞 +1 847-471-7071

People say this countertop store offers a wide selection of quartz, granite, and marble countertops, as well as custom-made vanities and shower benches. They highlight the affordable prices, quick service, and professional, efficient installation. They also like the friendly, helpful, and responsive staff, and the excellent communication throughout the process.

View Details
Granite Quartz Countertops - Countertop provider

Granite Quartz Countertops

(5)
15 reviews

📍 349 S Wells St, Chicago, IL 60607, USA

📞 +1 312-680-3397

Customer reviews consistently highlight positive experiences with a supplier offering quartz, granite, and limestone countertops. Potential customers report high satisfaction with the quality of materials, precision installation, smooth service, and attractive design options. Durability, ease of maintenance, and aesthetic appeal are frequently praised features. Most reviews do not specifically mention pricing or warranty details. The process appears streamlined with efficient service.

🌳 Common Materials

quartz,granite,limestone,marble

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

One review noted a 'dubious bubble' appearing shortly after installation.

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback suggests they found the upgrade or value for money to be good.

📋 Care Tips

Unknown

View Details
Urban Countertops Inc. - Countertop provider

Urban Countertops Inc.

(4.8)
67 reviews

📍 3734 S St Louis Ave, Chicago, IL 60632, USA

📞 +1 773-893-5259

The review data indicates predominantly positive sentiment from customers regarding Urban Countertops. Most reviews highlight professional services, high-quality materials and installation, competitive pricing, and excellent customer service. Common positive experiences include prompt response, knowledgeable staff, meticulous installation, and a wide selection of materials. One review mentions fast delivery times (3 business days), and another notes timely follow-up service for minor repairs like fixing chips. While most feedback is strongly positive, one review does mention minor issues being addressed upon request.

🌳 Common Materials

quartz,natural stone,stone

Quality Rating

Excellent

⏱️ Response Time

Varies slightly, but generally prompt (source: 3 business days delivery mentioned, prompt interaction with team members)

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is frequently described as reasonable, fair, great, affordable, better than competition, or competitively priced.

📋 Care Tips

Reviews mention items delivered within 3 business days and quick follow-up service for minor repairs like fixing chips. No explicit care instructions are mentioned, but installation is noted to be clean with no issues delivered.

View Details
MG Granite Inc. - Countertop provider

MG Granite Inc.

(4.9)
38 reviews

📍 4724 S Talman Ave, Chicago, IL 60632, USA

📞 +1 773-823-9570

Customer reviews for this business highlight the services of Jared, Marcelo, and Brenda as frequently praised customer-facing staff and project coordinators. While positive experiences often praise Jared, Marcelo, and Brenda for their helpfulness, efficiency, and customer service, the quality of installation work is reported mixed. Some customers experienced high-quality work with clean installations, while two reviews specifically mentioned poor installation quality, describing the crew as 'amateurs'. The materials featured most frequently are quartz and quartzite. Speed of service from the business itself (measurement, quote, job completion) is generally praised, with some customers noting extremely fast turnarounds.

🌳 Common Materials

quartz,quartzite

Quality Rating

Mixed: Poor (1 review), Good (2 reviews), Excellent (4 reviews, 1 mention of unknown quality available elsewhere)

⏱️ Response Time

Unknown (No quantified average or typical response time provided, only anecdotes of fast service from the company side)

📝 Common Complaints

Poor installation quality (specifically poor craftsmanship by installers)

🛡️ Warranties Offered

Unknown (No mention of warranties or guarantees in the reviews)

👥 Customer Service Rating

Good (Mixed: Poor (2 reviews), Fair (0), Good (5 reviews), Excellent (2 reviews), Unknown (0))

💰 Pricing Feedback

Highly competitive or excellent pricing repeatedly mentioned by multiple customers, often stated as better value for money than competitors.

📋 Care Tips

Unknown (No specific care or maintenance tips for their countertops were provided in the reviews)

View Details
TGC Quartz & Granite Countertops - Countertop provider

TGC Quartz & Granite Countertops

(5)
17 reviews

📍 316 W Adams St #1600, Chicago, IL 60606, USA

📞 +1 773-862-8039

Customer reviews indicate strong positive feedback for a Chicago-based countertop supplier. Countertops made predominantly from granite and quartz are highly praised for their aesthetic appeal, professional installation, and overall quality. Customers consistently recommend the company, highlighting excellent customer service and competitive pricing for both materials and installation.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good

📋 Care Tips

Unknown

View Details
RG Stone Countertops inc - Countertop provider

RG Stone Countertops inc

(4.9)
39 reviews

📍 6801 W 66th Pl, Bedford Park, IL 60638, USA

📞 +1 773-727-6878

Based on multiple customer reviews, RG Stone appears to offer high-quality countertops with competitive pricing and fast turnaround times. The most frequently praised features include professional and knowledgeable customer service, quick installation processes, and excellent value for money. Available materials mentioned primarily include quartz and granite, with positive feedback regarding the quality of work and final results.

🌳 Common Materials

Quartz,Granite

Quality Rating

Excellent

⏱️ Response Time

Installation times are frequently reported as very quick, often completed within days or even the same day (Exceptions not noted), however explicit service call response times are not detailed in reviews.

📝 Common Complaints

No significant common complaints or negative issues are mentioned in the reviews.

🛡️ Warranties Offered

No specific warranty or guarantee details regarding the countertops or installation work are mentioned in the reviews.

📋 Customer Service

Excellent

💰 Pricing Feedback

Customers repeatedly commented on the fantastic, affordable, low, and competitive pricing offered by RG Stone, perceiving it as great value for the quality and service.

📋 Care Tips

Specific care or maintenance instructions provided by RG Stone or mentioned in reviews were not recorded.

View Details
UGM Surfaces - Countertop provider

UGM Surfaces

(4.9)
19 reviews

📍 3555 S Normal Ave, Chicago, IL 60609, USA

📞 +1 773-268-4500

Customer reviews for this countertop supplier highlight a positive shopping experience with praise for the extensive selection of natural stone and quartz slabs, the helpful and friendly staff, and overall customer service. Potential customers should consider the variety available, the quality of customer service, and the central location making the offerings more accessible compared to other suppliers. None of the reviews specifically mention pricing, warranties, or installation details.

🌳 Common Materials

Granite,Quartz,Marble,Natural Stone

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

Installation delay (in one negative review),Cleaning issues elsewhere (in one negative review),Work quality (in one negative review)

🛡️ Warranties Offered

Only one reviewer mentions a 10-year warranty. No other warranties are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No feedback regarding pricing or value for money is provided in the reviews.

📋 Care Tips

Natural stone (including granite and marble) requires sealing,Maintenance for quartz is generally low

View Details
RB Quartz Countertops - Countertop provider

RB Quartz Countertops

(5)
58 reviews

📍 1122 N. Dearborn Street, Unit 17-I, 1122 N Dearborn St APT 17H, Chicago, IL 60610, USA

📞 +1 312-766-0208

Customer reviews predominantly focus on positive experiences with quartz, granite, and marble countertops. Praises include professional and skilled installation crews, durable and beautiful final products (especially quartz and granite), quick transformation of spaces, attention to detail, and easy maintenance. No explicit complaints or negative pricing feedback are reported.

🌳 Common Materials

quartz,granite,marble

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

No significant complaints were mentioned in the reviews.

🛡️ Warranties Offered

No specific warranties or guarantees were mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No pricing feedback was explicitly provided. Customers focused on the beauty, quality, and transformation of the countertops.

📋 Care Tips

Easy maintenance,Smooth surface care

View Details
RT Granite - Countertop provider

RT Granite

(5)
29 reviews

📍 3232 N Rutherford Ave, Chicago, IL 60634, USA

📞 +1 773-620-8932

These reviews predominantly highlight a positive experience with countertop suppliers, especially in Chicago. Customers frequently praise the professionalism, quality, and installation work of granite and quartz countertops. The service and customer experience are also commended. While installation quality is consistently lauded, a few minor complaints (like responsiveness or small damages) are mentioned, and fair pricing or premium options are noted.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Minor responsiveness/delay complaints logged,Small installation damages noted

🛡️ Warranties Offered

No specific warranties mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Described as fair,Described as higher-end / excellent material value

📋 Care Tips

Unknown

View Details
PureStone Kitchen & Bathroom Countertops - Countertop provider

PureStone Kitchen & Bathroom Countertops

(5)
11 reviews

📍 25 W Randolph St Apt 13999, Chicago, IL 60601, USA

📞 +1 312-940-7360

The reviews consistently highlight the business as a top choice for granite and quartz countertops, praising the high quality of materials and installation services. Excellent installation speed is mentioned frequently alongside superior craftsmanship and sturdy finishes. The customer service is described as exceptionally helpful, customer-friendly, and patient, contributing to a smooth and positive experience overall. A wide variety of material options (granite and quartz) are noted, and the business is recommended for its product quality, value, and customer satisfaction. There are no mentions of pricing discussions or complaints regarding defects, although explicit information on warranties or maintenance tips was not provided in any reviews.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Not mentioned

📝 Common Complaints

No complaints mentioned

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive, but low detail

📋 Care Tips

No care tips mentioned

View Details
Factory Plaza, Inc - Countertop provider

Factory Plaza, Inc

(4.7)
833 reviews

📍 429 Evergreen Ave, Bensenville, IL 60106, USA

📞 +1 630-616-9999

Customer reviews for Factory Plaza display a mixed feedback experience. A significant portion of reviews (positive) praise excellent workmanship and installation, high-quality materials (granite, quartz, quartzite, laminate), prompt service, friendly customer service representatives like Thomas and Greg, and competitive pricing that appears efficient. Reviews highlight courteous, professional, and careful installation crews who clean up thoroughly. Emphasis is also placed on good communication and customer service, particularly from individuals like Thomas and Greg. However, there is a strong minority of negative reviews (negative) which report severe durability issues (chipping, yellowing) with materials received and experience significant delays in customer service response and follow-through by the company.

🌳 Common Materials

Quartz,Granite,Quartzite,Laminate

Quality Rating

Excellent

⏱️ Response Time

Not specified for positive experiences; Negative reviews report slow responses and lack of follow-through.

📝 Common Complaints

Installation delays,Slow customer service response/follow-through,Severe chipping or durability issues with materials,Discoloration (yellowing)

🛡️ Warranties Offered

Not clearly specified or confirmed in reviews. Mentioned only in context of a negative review where warranty claims were not honored.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally described as 'affordable', 'efficient', 'very fast and affordable', and good value for money.

📋 Care Tips

No specific care or maintenance tips were provided in the reviews beyond general expectations of the materials' typical care requirements.

View Details
JB COUNTERTOPS, LLC - Countertop provider

JB COUNTERTOPS, LLC

(5)
30 reviews

📍 4640 W Flournoy St, Chicago, IL 60644, USA

📞 +1 773-658-4627

Customer reviews for a countertop supplier business indicate consistently positive feedback. Multiple reviews highlight Jorge's role in providing advice, offering affordable prices, completing installation work efficiently, and delivering professional and high-quality results, leading to high satisfaction and recommendations. Granite countertops are specifically mentioned. The business completes projects within agreed-upon timeframes and provides quality installation. No pricing comparisons or warranty details were mentioned, and care tips were not provided in the reviews.

🌳 Common Materials

granite

Quality Rating

Excellent

⏱️ Response Time

Aspects of responsiveness prior to service were not explicitly mentioned. However, reviews consistently praise the efficient manner and timely completion of installation work.

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reviews repeatedly mention 'affordable' or 'great' prices.

📋 Care Tips

View Details
TIME Quartz Countertops & Granite - Countertop provider

TIME Quartz Countertops & Granite

(4.9)
15 reviews

📍 2925 N 77th Ave, Chicago, IL 60707, USA

📞 +1 708-300-1425

Customer reviews indicate a positive experience with the supplier, praising the wide selection of countertop materials and professional installation services. Customers expressed satisfaction with the beauty and quality of granite and quartz countertops. The business is noted for friendly customer service and efficient installation processes, and references to warranties (10-year and potentially lifetime depending on the process) highlight customer confidence.

🌳 Common Materials

Granite,Quartz

Quality Rating

Excellent

⏱️ Response Time

Medium

📝 Common Complaints

No common complaints were raised in the reviews.

🛡️ Warranties Offered

Several reviews mention warranties, including a 10-year warranty for quartz and granite countertops and a potential lifetime warranty for granite against staining if proper care is maintained.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reviews mention finding 'cheap quartz' options and the overall value was considered good for the service and product.

📋 Care Tips

The importance of sealing granite countertops and keeping stainless steel kitchen appliances clean (to prevent staining the granite under the stainless) was mentioned in a review.

View Details
K&S Quartz & Granite Countertops - Countertop provider

K&S Quartz & Granite Countertops

(5)
25 reviews

📍 3031 N Clark St, Chicago, IL 60657, USA

📞 +1 312-800-9504

The provided customer reviews are overwhelmingly positive, primarily for a countertop supplier operating in or servicing the Chicago area, likely named 'Timeless Granite' based on mentions. Repeatedly praised aspects include the quality and appearance of granite, quartz, and marble countertops, the professionalism and efficiency of the installation teams, punctuality, customer service, selection of materials, and ease of the overall installation process. Different material options were available. While durability and care are acknowledged, only minimal general care advice was noted. No major complaints or pricing concerns were raised across the feedback.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Positive qualitative feedback mentioning punctuality or timely delivery/installation (e.g., 'they showed up on time', 'final result is absolutely stunning').

📝 Common Complaints

None

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive qualitative feedback about being affordable and offering value for money (e.g., 'affordable', 'reasonable prices').

📋 Care Tips

One review mentioned quartz countertops being easy to maintain, but no specific care tips were explicitly provided for other materials by the company/authorities.

View Details
Precision Stone Design - Countertop provider

Precision Stone Design

(4.7)
423 reviews

📍 945 Lively Blvd, Elk Grove Village, IL 60007, USA

📞 +1 312-212-0657

Precision Stone Design is a countertop supplier and installation company noted for positive customer experiences across various projects (kitchens, bathrooms, fireplaces, patios). Reviews highlight professional and knowledgeable staff (Gina, Ariel, Tom, others), high satisfaction with product quality (especially quartz and soapstone), service efficiency, and the selection of materials. Potential customers praise the range of materials, value for money, and the reputation among repeat clients. No major negative themes are prevalent in the feedback.

🌳 Common Materials

Quartz,Soapstone,Stainless Steel,Cambria,Dolomite,Natural Stone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None explicitly mentioned in the reviews. Comments about 'excellent' quality, efficiency, no major complaints raised. One reviewer noted high cost for soapstone.,One review rated the experience as 'Fair' but stated satisfaction with outcome.

🛡️ Warranties Offered

5-year warranty mentioned for quartz countertops.,Lifetime warranty mentioned for the 'sealant' (typically natural stone).

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing noted.,Affordable pricing mentioned.,Good value for money reported.,Higher cost noted only for soapstone.

📋 Care Tips

View Details
Stone City - Countertop provider

Stone City

(4.3)
98 reviews

📍 3053 W Grand Ave, Chicago, IL 60622, USA

📞 +1 773-533-9806

Customer reviews for Stone City, a countertop supplier, reflect strong overall satisfaction with the selection of counter materials, quality of the countertops themselves, customer service (frequently commended), and installation work (mostly praised for professionalism). Potential customers should note specific mentions of popular material types (Quartz, Granite, Stone) but also observe that installation quality, delivery times, customer service interactions, and pricing have received both positive and negative feedbacks from various reviewers.

🌳 Common Materials

Quartz,Granite,Stone

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Installation errors (incorrect measurement, mismatched pieces, safety hazards),Customer service dissatisfaction,Issues with product matching expectations,Pricing or overcharging concerns

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Some customers felt it was a good deal, while others reported potential overcharging or high costs,Varied experiences with price and perceived value

📋 Care Tips

Unknown

View Details
Surfaces by Pacific - Countertop provider

Surfaces by Pacific

(4.9)
870 reviews

📍 1300 Mark St, Elk Grove Village, IL 60007, USA

📞 +1 630-475-8861

People say this countertop store offers a wide selection of quartz, granite, and marble slabs. They highlight the large slabs, which make viewing easy, and the great quality of the products. They also like the friendly, helpful, and patient staff.

View Details
Granite Countertops Company - Countertop provider

Granite Countertops Company

(5)
8 reviews

📍 54288 W Sunnyside Ave, Chicago, IL 60630, USA

📞 +1 312-940-5497

Customer reviews for a countertop supplier in Chicago indicate high satisfaction with their services. The company primarily installs and sells quartz and granite countertops for kitchens and bathrooms. Customers consistently praise the quality of the materials and installation, find the customer service approachable and helpful, and value the selection and competitive pricing mentioned in some cases. No specific negative feedback about product quality or service was found. Response times are described as 'fast' in one instance.

🌳 Common Materials

quartz,granite

Quality Rating

Good

⏱️ Response Time

Unknown (only one instance mentioned)

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good value for money mentioned (best quotes).

View Details
Granite Design of Midwest - Countertop provider

Granite Design of Midwest

(5)
27 reviews

📍 945 N California Ave, Chicago, IL 60622, USA

📞 +1 773-772-5300

The reviews consistently praise Granite Design of Midwest for their excellent quality in countertops and installation, detailed customer service, clear communication, quick project turnaround, and generally competitive pricing compared to large retailers. There is strong positive sentiment recommending the company across multiple customer interactions and project types.

🌳 Common Materials

Granite,Quartz,Marble

Quality Rating

Excellent

⏱️ Response Time

Generally praised for being prompt in communication and scheduling.

📝 Common Complaints

Unknown based on the provided reviews.

🛡️ Warranties Offered

Unknown based on the provided reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally praised as being priced competitively, often suggesting it is more cost-effective than larger chain stores.

📋 Care Tips

Unknown based on the provided reviews.

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Chicago Stone Gallery (Exotic Stone Fabricators And Installer) - Countertop provider

Chicago Stone Gallery (Exotic Stone Fabricators And Installer)

(4.9)
71 reviews

📍 749 Winthrop Ave, Addison, IL 60101, USA

📞 +1 224-595-3142

Customer reviews for Chicago Stone Gallery are predominantly positive, highlighting exceptional service, particularly mentioning Asad Khan. Customers express high satisfaction with the quality of countertops, installation, and customer experience. Many reviewers commend the selection, fair pricing, fast turnaround times, and excellent communication. Responders frequently praise the professional team and overall value for money. The feedback indicates a consistently positive customer experience focused on quality, service, and speed.

🌳 Common Materials

Quartz,Stone,Granite

Quality Rating

Excellent

⏱️ Response Time

Very Fast

📝 Common Complaints

No specific recurring complaints or issues were mentioned in the reviews.

🛡️ Warranties Offered

No information about warranties or guarantees was mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers rated the pricing as fair or good, indicating solid value for money.

📋 Care Tips

No specific care or maintenance tips were provided in the reviews.

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Laminate Countertops in Chicago, USA

Countertop City - Laminate Cabinets and Countertops - Countertop provider

Countertop City - Laminate Cabinets and Countertops

(5)
6 reviews

📍 10235 Pacific Ave, Franklin Park, IL 60131, USA

📞 +1 773-230-9048

Reviews highlight positive experiences with Countertop City, primarily for their services regarding laminate countertops and cabinets, as well as renovations involving cultured marble. Customers consistently praise the quality of work, the skill of the installers, the promptness of service (including friendly and efficient customer service), the competitive pricing, and the overall value. While specific details on arrival times aren't quantified beyond being promptly scheduled, a cultured marble countertop is mentioned, along with general care tips for such surfaces.

🌳 Common Materials

Laminate,Cultured Marble,Quartz

Quality Rating

Excellent

⏱️ Response Time

Prompt scheduling and arrival (e.g., Saturday call resulted in afternoon service, efficient measurement/installation times mentioned)

📝 Common Complaints

No specific complaints mentioned in the provided reviews.

🛡️ Warranties Offered

Not mentioned in the provided reviews.

👥 Customer Service Rating

Good to Excellent

💰 Pricing Feedback

Customers mention receiving the best price and earliest installation time.

📋 Care Tips

Tips mentioned include sealing and checking pH levels for acid-etched cultured marble surfaces, along with general cleaning instructions.

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Urban Countertops Inc. - Countertop provider

Urban Countertops Inc.

(4.8)
67 reviews

📍 3734 S St Louis Ave, Chicago, IL 60632, USA

📞 +1 773-893-5259

Customer reviews for Urban Countertops consistently highlight positive experiences across multiple touchpoints. Potential customers can expect prompt service, knowledgeable staff, high-quality product and professional, meticulous installation. The company is praised for its friendly customer service, competitive pricing, and a wide variety of materials including quartz and natural stone. There are no mentions of pricing or service issues in these reviews, and while installation quality is highly regarded, no specific maintenance tips are provided. Repeat business and willingness to recommend strongly suggest high overall satisfaction.

🌳 Common Materials

quartz,natural stone

Quality Rating

Excellent

⏱️ Response Time

Quick to responses mentioned, orders delivered in 3 business days or less.

📝 Common Complaints

🛡️ Warranties Offered

Extended satisfaction guarantee mentioned (e.g., fixing unseen issues)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Great price, affordable, reasonable, competitive, value for money mentioned.

📋 Care Tips

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GMD COUNTERTOPS CHICAGO - Countertop provider

GMD COUNTERTOPS CHICAGO

(5)
495 reviews

📍 3933 25th Ave, Schiller Park, IL 60176, USA

📞 +1 847-471-7071

People say this countertop store offers a wide selection of quartz, granite, and marble countertops, as well as custom-made vanities and shower benches. They highlight the affordable prices, quick service, and professional, efficient installation. They also like the friendly, helpful, and responsive staff, and the excellent communication throughout the process.

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Factory Plaza, Inc - Countertop provider

Factory Plaza, Inc

(4.7)
833 reviews

📍 429 Evergreen Ave, Bensenville, IL 60106, USA

📞 +1 630-616-9999

Customer reviews for Factory Plaza indicate a range of experiences, with many praising the professionalism, installation quality, and customer service provided, often mentioning specific individuals. Some reviews highlight dissatisfaction with countertop quality (reporting issues like chipping and yellowing) and complaints about unprofessional behavior and follow-through from other customers. The business is noted for speed, efficiency, and affordable pricing by some reviewers. Material options include granite, quartzite, quartz, and another unspecified material. Installers mentioned in positive reviews include Bob, Greg, and David, while sales personnel often mentioned include Thomas and Maciek. Care or maintenance tips were mentioned in a few reviews, emphasizing caution around heavy objects and potentially sharp tools.

🌳 Common Materials

granite,quartzite,quartz,a different material not otherwise specified

Quality Rating

Mixed: Some reviews praise quality and installation (Outstanding, exceeded expectations, great job, excellent finish), while others criticize it as "TERRIBLE" and reporting premature failure (chipping, yellowing).

⏱️ Response Time

Times mentioned as fast, efficient, and quick. One complaint noted a negative response experience involving long call gaps.

📝 Common Complaints

Unprofessional behavior,Rudeness,Stressful project experience,Countertop damage (chipping, yellowing) reported by some users,Poor follow-through and non-return of calls

🛡️ Warranties Offered

Warranties or guarantees were not detailed in the provided reviews.

👥 Customer Service Rating

Mixed: Descriptions range from excellent service, helpful staff, and "top-notch" operations (Thomas, Greg - Project Manager, Olga, Maciek) to extremely poor service and lack of follow-through.

💰 Pricing Feedback

Feedback includes mentions of "affordable", "reasonable", "cheap prices", and "can't beat their prices", suggesting value for money is often perceived positively by reviewers.

📋 Care Tips

Cautiousness with heavy objects and avoiding use of sharp knives directly on the surface if damage is a specific concern raised by the reviewer.

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Novukit - Kitchen Cabinets & Countertops Chicago - Countertop provider

Novukit - Kitchen Cabinets & Countertops Chicago

(4.8)
46 reviews

📍 5247 N Elston Ave, Chicago, IL 60630, USA

📞 +1 312-391-8142

People say this cabinet store offers high-quality kitchen cabinets and countertops. They highlight the affordable prices and discounts, as well as the fast production and delivery. They also like the friendly and helpful service.

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TS Countertop Inc - Countertop provider

TS Countertop Inc

(5)
8 reviews

📍 1100 W Cermak Rd ste 102, Chicago, IL 60608, USA

📞 +1 309-750-7998

Customer reviews for TS Countertop consistently express high satisfaction with the company's services. The overall installation and customer service experience is described as smooth, professional, efficient, knowledgeable, and high quality. Positive feedback highlights a wide variety of material options, particularly stone (e.g., marble), and value for money. The quality of workmanship is described as excellent and the process is noted as timely. Customers appreciate the professionalism, friendliness, and helpfulness of the staff. No common issues or significant concerns were mentioned in the reviewed comments.

🌳 Common Materials

Stone (Implied high quality)

Quality Rating

Excellent

⏱️ Response Time

The installation and service process appears to be efficient and timely based on positive descriptions of smooth and quick execution.

📝 Common Complaints

🛡️ Warranties Offered

No specific warranty or guarantee information is mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reasonable price,Value for money,Cost effective,Inexpensive,Good deal

📋 Care Tips

View Details
Granite Quartz Countertops - Countertop provider

Granite Quartz Countertops

(5)
15 reviews

📍 349 S Wells St, Chicago, IL 60607, USA

📞 +1 312-680-3397

Customer reviews consistently praise the aesthetic appeal, durability, and quality of the countertops (primarily quartz and granite), with particular satisfaction expressed over smooth and efficient installation processes. While content regarding specific warranties or pricing value is not provided, the customer service and quality of work are lauded in nearly all mentioned feedback. Care instructions specifically for quartz countertops are included in one review.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Unknown (Average not quantified in reviews)

📝 Common Complaints

None noted

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

None mentioned

📋 Care Tips

The quartz countertops are easy to maintain and are mentioned to keep clean.

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Granite America - Countertop provider

Granite America

(5)
132 reviews

📍 4312 166th St, Oak Forest, IL 60452, USA

📞 +1 708-401-7887

Customer reviews for Granite America are overwhelmingly positive, praising aspects such as the customer service provided (particularly noting Manuel's responsiveness and helpfulness), the quality and beauty of the countertops (including stone types like granite, quartz, and quartzite marble), and the professional installation services. The entire process from selection to installation is frequently described as smooth, with high levels of satisfaction expressed by the customers.

🌳 Common Materials

granite,quartz,quartzite marble,quartzite

Quality Rating

Excellent

⏱️ Response Time

Less than 3 weeks (mentioning project duration, not direct response time), Implied quick and smooth responses/communication from staff

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good

📋 Care Tips

Unknown

View Details
MSI Chicago - Countertop provider

MSI Chicago

(4.4)
299 reviews

📍 1441 Jarvis Ave, Elk Grove Village, IL 60007, USA

📞 +1 847-725-6500

MSI is a countertop supplier praised for its extensive selection of materials including granite, quartz, marble, and other slabs. The facility is noted for its cleanliness, organization, and efficient layout, making the selection process straightforward. Reviews highlight friendly, knowledgeable, and helpful staff who assist customers effectively from selection to finalizing choices. The overall customer experience is positive with comments about quick service, high-quality products, and excellent customer service.

🌳 Common Materials

granite,quartz,marble,tiles,glass

Quality Rating

Excellent

⏱️ Response Time

Generally quick and efficient with immediate assistance provided upon arrival.

📝 Common Complaints

None explicitly stated beyond a general mention of being no-pressure and time-respecting throughout the selection process.

🛡️ Warranties Offered

None explicitly mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Insufficient data to determine rating, but prices are mentioned as fair in one instance.

📋 Care Tips

None explicitly mentioned.

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DESIGN GRANITE AND MARBLE - Countertop provider

DESIGN GRANITE AND MARBLE

(4.8)
35 reviews

📍 7334 Ridgeway Ave, Skokie, IL 60076, USA

📞 +1 773-387-0866

Customers highlight Design Granite & Marble's effective communication and fast response times, noting their focus on quality customer service. They consistently praise the professional installation teams and the excellent condition of the countertops, mostly produced from granite, marble, or quartz. While a single review mentions an issue with custom work (incorrect measurements for beveled edges/islands), the overwhelming feedback is positive regarding customer service, craftsmanship, and reasonable prices. Care instructions for specific materials are rarely mentioned (non-acidic cleaners for stone surfaces noted only once).

🌳 Common Materials

granite,marble,quartz

Quality Rating

Excellent

⏱️ Response Time

Quick

📝 Common Complaints

Inaccurate measurements for custom orders (e.g., beveled edge, stacked thickness islands)

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is generally described as unbeatable, competitive, reasonable, and excellent value for money.

📋 Care Tips

Use non-acidic cleaners when appropriate (noted once for stone surfaces)

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Stone City - Countertop provider

Stone City

(4.3)
98 reviews

📍 3053 W Grand Ave, Chicago, IL 60622, USA

📞 +1 773-533-9806

The reviews provide feedback on the services of Stone City, a countertop supplier business. The provider has been in operation since 1995 according to one review. Mentioned materials include granite, quartz, marble, wood, and potentially a hard-to-find one. Most reviews highlight positive aspects such as professional staff, installation teams, variety in selection, delivery speed, and customer service, along with praise for the quality and appearance of the countertops and installation work. However, several reviews also point towards significant negatives, including installation errors, issues with product consistency/mismatch, billing problems, and subpar customer service experiences.

🌳 Common Materials

granite,quartz,marble,wood,hard-to-find material,Tajmahal quartz

Quality Rating

Good

⏱️ Response Time

Varying reviews mention timely service in some instances, but a period of excessive delay is reported, suggesting inconsistency.

📝 Common Complaints

Installation errors,Product inconsistency/mismatch between samples and final product,Billing issues (overcharging, not matching quotes),Inconsistent customer service experience

🛡️ Warranties Offered

No specific details about warranties or guarantees were explicitly mentioned in the reviews.

👥 Customer Service Rating

Mixed. Several reviews praise exceptional customer service, while others criticize it as poor or 'horrendous'.

💰 Pricing Feedback

Some reviews indicate receiving a good price or feeling they got a good deal. Specific mentions of overcharging or price shock were not consistent across reviews.

📋 Care Tips

No care or maintenance tips for countertops were mentioned in the reviews.

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Countertops Depot - Countertop provider

Countertops Depot

(4.9)
20 reviews

📍 1212 Jarvis Ave, Elk Grove Village, IL 60007, USA

📞 +1 847-916-7676

Customer reviews for Countertop Depot consistently highlight positive experiences, especially praising the installation quality, professional service team (including Chaz, Halil, and local managers), promptness (e.g., "super fast service"), attention to detail, and on-time completion. Most reviews commend the range of offerings and value for money, with satisfactory pricing mentioned in many cases. Granite is frequently referenced as a material, and "full height" installations are noted. The majority opinion is very favorable, although one review mentions an issue with incorrect measurements and lack of follow-up for that specific error.

🌳 Common Materials

granite,granite countertops

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

Incorrect measurements leading to fitting issues

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally praised as affordable, reasonable, or providing great value for money.

📋 Care Tips

None mentioned in reviews.

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The Countertop Factory Midwest - Countertop provider

The Countertop Factory Midwest

(4.2)
901 reviews

📍 869 IL-53, Addison, IL 60101, USA

📞 +1 630-458-0474

People say this countertop store offers a wide selection of countertops, including quartz, granite, and butcher block. They also highlight the professional installation, efficient process, and friendly staff.

Other reviews mention the delivery can be delayed.

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JB COUNTERTOPS, LLC - Countertop provider

JB COUNTERTOPS, LLC

(5)
30 reviews

📍 4640 W Flournoy St, Chicago, IL 60644, USA

📞 +1 773-658-4627

The reviews consistently highlight highly positive experiences with a specific individual named Jorge or a company he represents, focusing on the quality of work, installation, and professionalism. Customers frequently mention satisfaction with the pricing, as services are described as 'affordable'. The completion of work is noted, with installations being completed promptly according to the agreed-upon timeframe. Positive feedback also concerns customer service and the overall value of the service provided. The reviews predominantly praise rather than discuss complaints, with no negative feedback provided.

🌳 Common Materials

Granite and Quartz

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Affordable

📋 Care Tips

None mentioned

View Details
Precision Stone Design - Countertop provider

Precision Stone Design

(4.7)
423 reviews

📍 945 Lively Blvd, Elk Grove Village, IL 60007, USA

📞 +1 312-212-0657

The reviews consistently express high levels of satisfaction with Precision Stone Design's services, highlighting professional and knowledgeable staff (mentioning specific team members like Gina, Ariel, Tom, and Hellen), the quality of materials and workmanship, and efficient installation. Customers appreciate the wide selection of natural and engineered stones as well as quartz. Pricing is noted positively multiple times as competitive or offering good value. While no adverse feedback is present, care/tips and explicit warranty details are not mentioned, and typical response times cannot be generalized from the available information.

🌳 Common Materials

Quartz,Stone (General),Natural Stone,Engineered Stone,Stainless Steel,Soapstone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive Value

📋 Care Tips

None Mentioned

View Details
MG Granite Inc. - Countertop provider

MG Granite Inc.

(4.9)
38 reviews

📍 4724 S Talman Ave, Chicago, IL 60632, USA

📞 +1 773-823-9570

The reviews provided cover commercial and residential customers' experiences with MG Granite for countertop sourcing and installation services. Praise is frequently directed towards the company owner, Jared, highlighting his helpfulness, quick response time, and competitive pricing. Positive feedback also emphasizes the efficiency, friendliness, and professionalism of the entire team, along with the quality of their products (particularly quartz, quartzite, and granite) and installation work. One review from a general contractor expresses significant dissatisfaction with the quality of an installation performed by the company, though specific issues are not detailed. A mention of Jared being 'amazing' appears in another review despite a delay, suggesting overall service delivery was considered positive despite the setback.

🌳 Common Materials

Quartz,Quartzite,Granite

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Amateurish installation techniques

🛡️ Warranties Offered

No specific warranties or guarantees mentioned in reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Fairly priced,Very affordable,Competitive prices,Costs less than competitors

📋 Care Tips

No care or maintenance tips mentioned in reviews

View Details
RG Stone Countertops inc - Countertop provider

RG Stone Countertops inc

(4.9)
39 reviews

📍 6801 W 66th Pl, Bedford Park, IL 60638, USA

📞 +1 773-727-6878

The reviews highlight a positive experience with RG Stone, describing the countertops and installation as done 'to perfection' or 'fantastic', with some specific mentions of granite and quartz materials. Service is frequently described as professional, with quick response times, prompt measurement, and installation. Several reviews praise the company as being competitively priced, reliable, and fast. One isolated negative review mentions an issue with a granite installation not matching existing tiles. Overall, the feedback presents RG Stone favorably due to perceived quality, affordability, quick service, and help from staff.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Quick (e.g., same day installation possible, some mentions of being quick to install or respond after measurements)

📝 Common Complaints

Issues with matching existing granite/tile installations

🛡️ Warranties Offered

No specific warranties or guarantees are explicitly mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers reported finding RG Stone to be competitive in pricing, with several mentions of getting a better price than competitors (e.g., $500 cheaper than KGB) and generally considering the price to be affordable.

📋 Care Tips

No care or maintenance tips for countertops are mentioned in any of the reviews.

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Clover Custom Counters Inc - Countertop provider

Clover Custom Counters Inc

(5)
7 reviews

📍 9007 Odell Ave, Bridgeview, IL 60455, USA

📞 +1 708-598-8912

Customer reviews for the countertop supplier highlight consistently positive experiences across multiple aspects. Several reviews mention specific positive factors including excellent craftsmanship, high-quality materials, polite and experienced staff, prompt service, fair pricing, clear communication, and professional execution. One reviewer simply used the word 'Good', while another details a longer wait time for product fabrication but still gives an overall positive experience. No explicit common complaints or warranty information was detailed in the reviews.

🌳 Common Materials

Granite-like material,Laminate

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Feedback generally mentions 'fair prices', 'reasonable pricing', and 'price' as a positive point.

📋 Care Tips

View Details

Marble Countertops in Chicago, USA

MG Granite Inc. - Countertop provider

MG Granite Inc.

(4.9)
38 reviews

📍 4724 S Talman Ave, Chicago, IL 60632, USA

📞 +1 773-823-9570

Customer reviews highlight a strong focus on quartz and other natural stone materials. The majority of feedback praises the company's customer service, product quality, quick response times, professional installation in most cases, and competitive pricing that offers good value for money. Reviews frequently mention the expertise of staff members like Jared, Brenda, and Marcelo, but note that one reviewer explicitly criticizes the installation quality of their project. There is no consistent mention of warranties or specific care/maintenance advice for the countertops.

🌳 Common Materials

quartz,quartzite,granite,marble

Quality Rating

Excellent

⏱️ Response Time

Fast (often next few days or within a week)

📝 Common Complaints

Poor installation quality has been noted in one review, though installation is generally praised in others

🛡️ Warranties Offered

Not mentioned in any reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is frequently described as 'affordable', 'professional', and 'value for money',Lower prices compared to competitors are mentioned

📋 Care Tips

View Details
Stone City - Countertop provider

Stone City

(4.3)
98 reviews

📍 3053 W Grand Ave, Chicago, IL 60622, USA

📞 +1 773-533-9806

Reviews for Stone City, a countertop supplier, span over two decades of operations and mention various staff members, including Sara, Kristeen, Kristen, and George. Positive feedback highlights the professionalism of installers, the expertise of sales representatives, fast delivery, high-quality materials, an extensive selection, and excellent customer service. Negative feedback, primarily critiquing George and his team, describes installation errors, product misrepresentation between showroom and delivery, significant damage during transit, poor communication, and delayed service. Multiple reviews commend long-term relationships and overall satisfaction despite isolated incidents.

🌳 Common Materials

Custom Tajmahal honed marble (mentioned explicitly),Stone material (specific type hard to ascertain, implied in positive reviews),Quartz (mentioned for potential counters),Granite (implied as general supplier type) - note: 'Stone' likely encompasses various natural stones including granite and marble.

Quality Rating

Mixed (Excellent, Good, Fair/Poor)

⏱️ Response Time

Amount of time not explicitly quantified; reviews comment on factors like promptness ('timely and seamlessly', 'super-fast delivery'), lack of excessive waiting, and on-time scheduling, but no average timeframe is provided.

📝 Common Complaints

Poor installation: Incorrectly measured materials, items left unsecured for extended periods, seams present due to incorrect materials or measurements.,Product inconsistency: Showroom display differing from home delivery.,Damage during transit/failure of personnel.,Poor communication/service: Slow response, misaligned priorities, described as 'HORRIBLE' customer service in one instance.,Issues with specific staff members: Primarily George and (possibly) his team, indicating variability based on interaction.

🛡️ Warranties Offered

No explicit information about warranties or guarantees offered as a standard or specifically mentioned in any review (both positive and negative) is available.

👥 Customer Service Rating

Mixed (Excellent, Good, Fair/Poor)

💰 Pricing Feedback

Generally perceived as offering good value, fair pricing, an enormous selection, and in one instance a 'really good deal'.

📋 Care Tips

No specific care or maintenance tips tailored to their products are mentioned in the reviewed text.

View Details
Custom Marble Design Quartz Countertops - Countertop provider

Custom Marble Design Quartz Countertops

(5)
20 reviews

📍 6440 Hamlin Ave, Lincolnwood, IL 60712, USA

📞 +1 847-673-2156

Reviews for Custom Marble Design predominantly praise the company, highlighting excellent quality and professional service across multiple projects. Customers frequently recommend quartz, quartzite, and marble as popular countertop materials. The company is noted for its knowledgeable staff, efficient installation, fast turnaround times, and reasonable pricing. Feedback generally indicates a seamless process, though the need for slightly lower prices for quartzite was mentioned in one review. No specific care instructions were provided in any reviews.

🌳 Common Materials

quartz,quartzite,marble

Quality Rating

Excellent

⏱️ Response Time

Good

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reasonable charges noted, with mention of needing slightly lower prices specifically for quartzite.

📋 Care Tips

None mentioned

View Details
RB Quartz Countertops - Countertop provider

RB Quartz Countertops

(5)
58 reviews

📍 1122 N. Dearborn Street, Unit 17-I, 1122 N Dearborn St APT 17H, Chicago, IL 60610, USA

📞 +1 312-766-0208

Multiple positive reviews highlight professionalism, attention to detail, and the durability/durability of quartz and granite countertops installed in kitchens and bathrooms. Common praise includes 'stunning' appearance, 'flawless' installation, and the team's reliability, punctuality, and efficiency. Customer experience focuses on transforming spaces and meeting expectations.

🌳 Common Materials

quartz,granite,marble,stone

Quality Rating

Excellent

⏱️ Response Time

Quick/Punctual/Professional service, installation efficiency noted implicitly

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive value for price mentioned implicitly through quality and installation value

📋 Care Tips

Smooth surfaces easy to maintain; quartz and specific stone types recommended for regular cleaning/shine maintenance

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Surfaces by Pacific - Countertop provider

Surfaces by Pacific

(4.9)
870 reviews

📍 1300 Mark St, Elk Grove Village, IL 60007, USA

📞 +1 630-475-8861

People say this countertop store offers a wide selection of quartz, granite, and marble slabs. They highlight the large slabs, which make viewing easy, and the great quality of the products. They also like the friendly, helpful, and patient staff.

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Granite Quartz Countertops - Countertop provider

Granite Quartz Countertops

(5)
15 reviews

📍 349 S Wells St, Chicago, IL 60607, USA

📞 +1 312-680-3397

Customer reviews highlight a high volume of positive feedback, with significant mentions of quartz and granite countertops. Customers frequently praise the quality, installation, and customer service, reporting generally fast and efficient service as well as high durability. No common complaints are noted, and minimal feedback relates to pricing or specific maintenance instructions beyond general ease of care.

🌳 Common Materials

quartz,granite,limestone

Quality Rating

Excellent

⏱️ Response Time

Generally fast and efficient, with reviews frequently commenting on quick installation.

📝 Common Complaints

None identified in the reviews provided.

🛡️ Warranties Offered

No warranties or guarantees are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No significant feedback regarding pricing or value for money is provided.

📋 Care Tips

Only general references to countertops being easy to maintain or clean are mentioned, with no detailed care instructions provided.

View Details
GMD COUNTERTOPS CHICAGO - Countertop provider

GMD COUNTERTOPS CHICAGO

(5)
495 reviews

📍 3933 25th Ave, Schiller Park, IL 60176, USA

📞 +1 847-471-7071

People say this countertop store offers a wide selection of quartz, granite, and marble countertops, as well as custom-made vanities and shower benches. They highlight the affordable prices, quick service, and professional, efficient installation. They also like the friendly, helpful, and responsive staff, and the excellent communication throughout the process.

View Details
Stone Emporium - Countertop provider

Stone Emporium

(5)
63 reviews

📍 2928 N Talman Ave, Chicago, IL 60618, USA

📞 +1 312-532-8111

Customer reviews for Stone Emporium and its representative Raul consistently highlight a positive experience, predominantly regarding customization, comparable material choices (quartz, granite), prompt service, professional installation, and competitive pricing. The business is frequently recommended or worked with on projects ranging from kitchens and bathrooms to smaller repairs and custom pieces. Customers praise the quality of work and level of customer service.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers frequently note the pricing as competitive, fast, reasonable, and the best available.

📋 Care Tips

One reviewer mentions receiving a care guide as part of the service.

View Details
Urban Countertops Inc. - Countertop provider

Urban Countertops Inc.

(4.8)
67 reviews

📍 3734 S St Louis Ave, Chicago, IL 60632, USA

📞 +1 773-893-5259

Urban Countertops is highly regarded by customers for its professional service, knowledgeable staff, and quality installations. The business emphasizes customer experience, offering a wide selection of materials from expert teams who handle projects with precision and care. Reviews consistently praise the company's helpfulness in guiding customers through the selection process and their efficient installation work.

🌳 Common Materials

quartz,natural stone

Quality Rating

Excellent

⏱️ Response Time

Generally reported as fast, with mentions of prompt responses and timely service.

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Mention of a service that effectively repairs minor damage (e.g., chips) without explicit warranty details.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback noted, with comments on reasonable prices, good value for money, and affordability.

📋 Care Tips

Unknown

View Details
Granite Countertops Company - Countertop provider

Granite Countertops Company

(5)
8 reviews

📍 54288 W Sunnyside Ave, Chicago, IL 60630, USA

📞 +1 312-940-5497

Customer reviews detail positive experiences with a countertop supplier in Chicago. Customers chose materials like quartz, granite, and marble for kitchen and bathroom countertops across several remodeling projects (kitchen, bathroom, master bathroom, guest bathroom). The company is praised for its beautiful selection, fast installation, clean work, and approachable, helpful customer service. All reviewers highly recommended the company, with comments indicating excellent quality specific to the granite countertops. No pricing comparisons or warranty details are mentioned explicitly.

🌳 Common Materials

quartz,granite,marble

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Best Price

📋 Care Tips

View Details
PureStone Kitchen & Bathroom Countertops - Countertop provider

PureStone Kitchen & Bathroom Countertops

(5)
11 reviews

📍 25 W Randolph St Apt 13999, Chicago, IL 60601, USA

📞 +1 312-940-7360

The reviews provided express high satisfaction with the countertop supplier's services. Customers praise the selection, quality of the countertops, and installation process. Both granite and quartz materials are specifically mentioned. There are consistently positive comments about the company's customer service and installation speed. No major complaints or specific pricing details are given, but the process is described as smooth and accommodating.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Prompt (implied 'fast', 'quick', 'scheduling ease')

📝 Common Complaints

Minor concerns or unspecified satisfaction. No significant recurring issues are detailed.

🛡️ Warranties Offered

No specific details about warranties offered are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is noted as part of the selection process but no specific praise or criticism regarding cost or value for money is directly given.

📋 Care Tips

No specific care or maintenance tips for countertops are mentioned in the reviews.

View Details
TIME Quartz Countertops & Granite - Countertop provider

TIME Quartz Countertops & Granite

(4.9)
15 reviews

📍 2925 N 77th Ave, Chicago, IL 60707, USA

📞 +1 708-300-1425

Customer reviews for this Chicago countertop supplier consistently praise the quality of both granite and quartz countertops and the professionalism of the installation team. Potential customers are assured of excellent results, friendly service, and generally good value. The selection of countertops is noted as extensive.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Not mentioned in reviews

📝 Common Complaints

None mentioned in reviews

🛡️ Warranties Offered

None specifically mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is mentioned as an option (e.g., "cheap quartz") in one instance but overall value is not explicitly evaluated beyond positive service; "cheap quartz" was deemed appropriate by one customer and good service was expected.

📋 Care Tips

One review mentions needing to be shown how to maintain quartz's beauty.

View Details
JB COUNTERTOPS, LLC - Countertop provider

JB COUNTERTOPS, LLC

(5)
30 reviews

📍 4640 W Flournoy St, Chicago, IL 60644, USA

📞 +1 773-658-4627

The reviews consist of multiple positive testimonials primarily focused on kitchen countertop installation services. Customers express high satisfaction with the quality of work, installation process, customer service, and pricing. Key themes include appreciation for professional, efficient, and honest service at affordable rates compared to the area.

Quality Rating

Excellent

⏱️ Response Time

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers frequently mention affordable pricing and good value for money, often noting it compared favorably to prices in the same area.

View Details
RG Stone Countertops inc - Countertop provider

RG Stone Countertops inc

(4.9)
39 reviews

📍 6801 W 66th Pl, Bedford Park, IL 60638, USA

📞 +1 773-727-6878

Customer reviews for RG Stone highlight strong overall satisfaction. Potential customers can expect high-quality countertops, professional installation, and excellent service. The company consistently receives positive feedback for its pricing, relatively fast turnaround times (installation often completed within a week), and responsive staff who provide clear explanations. Common materials ordered include various types of granite and quartz. No specific complaints or maintenance advice are mentioned in the reviews.

🌳 Common Materials

granite,quartz,stone,grainte

Quality Rating

Excellent

⏱️ Response Time

Impossible to determine

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers report fantastic, great, or very affordable pricing. Price is frequently compared favorably to other suppliers or contractors.

📋 Care Tips

Unknown

View Details
Marble & Granite Supply of Illinois - Countertop provider

Marble & Granite Supply of Illinois

(3.9)
23 reviews

📍 6666 W Howard St, Niles, IL 60714, USA

📞 +1 847-972-1161

The customer reviews for Marble & Granite Supply of Illinois (MGSI) describe a business with a wide selection of natural stone options, including varieties like Calacatta Gold stone, quartzite, and quartz. Several reviewers mention knowledgeable staff and positive customer service experiences, citing reasons such as extensive variety, helpful staff, competitive pricing, and good quality. However, one review details a quality issue involving a product damaging a customer's vehicle, suggesting potential inconsistency in material quality. Multiple reviews discuss service experiences, with some praising friendliness and patience, while others note negative encounters, including perceived rudeness and non-helpful behavior. The earliest review left blanks without text.

🌳 Common Materials

Calacatta Gold stone,quartzite,quartz,granite,natural stone

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Poor service/attitude/staff friendliness,Product quality defects (like a wood chunk falling off a truck leading to damage)

🛡️ Warranties Offered

No specific warranties or guarantees are mentioned in the reviews.

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Reviews mention competitive pricing, but specific details about value for money or price comparisons are not consistently provided across all reviews.

📋 Care Tips

No specific care or maintenance tips for countertops are mentioned in the reviews.

View Details
WL (CM) Stone Works Inc. - Countertop provider

WL (CM) Stone Works Inc.

(4.8)
37 reviews

📍 4310 S Shields Ave, Chicago, IL 60609, USA

📞 +1 773-373-3323

Customer reviews for WL Stoneworks consistently highlight a positive experience across multiple interactions. Potential customers learn that the company is praised for its excellent customer service and friendly staff, with communication described as responsive and helpful throughout the process. The quality of both the countertops and installation is generally considered outstanding, with approvals often noted quickly by staff members like Danny or Alex. Turnaround times appear reasonable, with some mentions of standard lead times and positive notes about efficiency. Pricing is frequently described as reasonable or cost-effective. While installation quality seems high, no major issues are reported in these reviews. Specific materials mentioned include granite, marble, quartz, quartzite, and soapstone. The business is noted to be used frequently by general contractors and recommended by many customers for multiple projects.

🌳 Common Materials

granite,marble,quartz,quartzite,soapstone

Quality Rating

Excellent

⏱️ Response Time

The reviews mention communication and responsiveness but do not specify numerical average times or extreme delays. Typical experiences are described as 'immediate' or 'quick' responses, but specific averages are not calculated or mentioned.

📝 Common Complaints

No significant or recurring complaints are mentioned in these reviews. Issues encountered by other vendors seem not to apply to WL Stoneworks based on the comparisons made.

🛡️ Warranties Offered

No specific warranty details or guarantees are mentioned by customers in the provided reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers consistently mention the pricing as reasonable, cost-effective, and representing good value for the quality of work and materials provided.

📋 Care Tips

No specific care or maintenance tips for countertops were provided in the reviews.

View Details
Granite Design of Midwest - Countertop provider

Granite Design of Midwest

(5)
27 reviews

📍 945 N California Ave, Chicago, IL 60622, USA

📞 +1 773-772-5300

Reviews for Granite Design of Midwest center around highly positive experiences, frequently praising the customer service, communication, quality of materials and installation, and competitive pricing. Multiple reviewers highlight the expertise of Bart and Agnes, as well as the smooth project management. The business is recommended for various projects including kitchen remodels, and the sources used emphasize excellent service, clear communication, and good value without referencing specific reviewer names or providing common complaints. Various materials like granite, quartz, and marble are acknowledged.

🌳 Common Materials

Granite, quartz, marble.

Quality Rating

Excellent

⏱️ Response Time

Excellent

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive, frequently mentioned as good value, competitive pricing, and fair cost compared to larger stores.

📋 Care Tips

Unknown

View Details
Granite Countertops & Marble Countertops Company - Countertop provider

Granite Countertops & Marble Countertops Company

(5)
6 reviews

📍 8300 s Elisabeth, 60620 apt 2222w, Chicago, IL 60620, USA

📞 +1 312-940-5564

The reviews consistently praise the aesthetic quality of installations, particularly highlighting marble, quartz, and granite countertops. Customers express high satisfaction with the installation process, the professional service, and the final results. Common positive feedback includes smooth and quick processes, high skill levels of installers, and reasonable pricing estimates. No significant complaints are mentioned.

🌳 Common Materials

quartz,granite,marble

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive (reasonable quotes)

📋 Care Tips

Not mentioned

View Details
TGC Quartz & Granite Countertops - Countertop provider

TGC Quartz & Granite Countertops

(5)
17 reviews

📍 316 W Adams St #1600, Chicago, IL 60606, USA

📞 +1 773-862-8039

Based on the reviews, the business appears to be located in Chicago, specializing in high-quality granite, quartz, and marble countertop installation. Customers consistently praise the quality of materials, precision installation, professional service, and expertise in kitchen and bathroom remodels. The business generally offers competitive pricing and completes work efficiently. No significant pricing or service complaints were highlighted.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

No major recurring complaints identified. Occasional mention of pricing being favorable or more expensive depending on viewpoint.

🛡️ Warranties Offered

No specific warranties or guarantees were mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally praised as reasonable, efficient, value for money, or competitive. One mention of being higher than some quotes but justified.

📋 Care Tips

No care or maintenance tips for countertops were mentioned.

View Details
UGM Surfaces - Countertop provider

UGM Surfaces

(4.9)
19 reviews

📍 3555 S Normal Ave, Chicago, IL 60609, USA

📞 +1 773-268-4500

Reviews for a countertop supplier highlight high customer satisfaction with the selection available (granite, quartz, marble, natural stone), the helpful and friendly nature of the staff (like Candy, Leti), the cleanliness and organization of the showroom/warehouse, and the positive contrast with large box stores. Multiple reviews praise customer service and the experience overall. 2 out of 10 reviews contain no text.

🌳 Common Materials

granite,quartz,marble,natural stone

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details

Quartz Countertops in Chicago, USA

RB Quartz Countertops - Countertop provider

RB Quartz Countertops

(5)
58 reviews

📍 1122 N. Dearborn Street, Unit 17-I, 1122 N Dearborn St APT 17H, Chicago, IL 60610, USA

📞 +1 312-766-0208

Customer reviews consistently praise the supplier's professional team, skillful installation services, and high-quality countertop materials (primarily quartz and granite). Multiple reviews comment on the appealing aesthetics, durability, and ease of maintenance of the countertops. The selection process is considered helpful, and customers appear very satisfied with their overall experience, highlighting transformations in spaces, punctuality of installers, and excellent craftsmanship. There is no negative feedback regarding purchase, quality, installation, or customer service mentioned in these reviews.

🌳 Common Materials

quartz,granite,marble,stone

Quality Rating

Excellent

⏱️ Response Time

Not specified directly, but the use of words like 'punctual', 'efficient', 'professional', 'quick', and mentions of flawless precise installation imply positive experiences with timely service.

📝 Common Complaints

No significant complaints about materials, quality, installation, or customer service are mentioned in the reviews.

🛡️ Warranties Offered

No warranties or guarantees are explicitly mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No direct comments are made about pricing or value for money in the reviews.

📋 Care Tips

Reviews specifically mention that quartz/marble/stone countertops are easy to maintain, particularly highlighting their smooth surfaces being easy to clean.

View Details
Granite Quartz Countertops - Countertop provider

Granite Quartz Countertops

(5)
15 reviews

📍 349 S Wells St, Chicago, IL 60607, USA

📞 +1 312-680-3397

The reviews provide positive feedback on various countertop suppliers, highlighting their services across different materials. Potential customers should be aware of the variety of materials available, the positive feedback on installation quality (described as smooth, quick, flawless, efficient), and general satisfaction with both the final product and customer service experience. These testimonials suggest strengths in material selection, design appeal, durability, professionalism, and craftsmanship.

🌳 Common Materials

quartz,granite,limestone,marble

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Good

💰 Pricing Feedback

None mentioned

📋 Care Tips

None mentioned

View Details
TGC Quartz & Granite Countertops - Countertop provider

TGC Quartz & Granite Countertops

(5)
17 reviews

📍 316 W Adams St #1600, Chicago, IL 60606, USA

📞 +1 773-862-8039

Customer reviews for Granite Countertops Chicago highlight consistently positive experiences with their services, particularly strong in Chicago's kitchen and bathroom countertop installations.好评集中在为客户提供的专业知识(包括产品种类的选择和购买建议方 面)、安装质量(安装工艺 )、材质选择(包括花岗岩、石英和大理石)、成品美观以及性价比(一些用户明确表示安装在预算范围内)。安装过程描述为专业、快速、无缝且美观,与高度推荐相呼应。未出现针对安装、品质、客户服务或响应时间的负面反馈;保证/保修细节也未被具体提及,但发生的安装满意度暗示了产品的耐用性,所有评论均指向高度满意的最终用户体验。

🌳 Common Materials

Granite,Quartz,Marble,Something Different (not specified)

Quality Rating

Excellent

⏱️ Response Time

No known average response time issues explicitly mentioned; mentions include quick quoting,Installation consultaion and installation.

🛡️ Warranties Offered

Not explicitly detailed, but imply confidence in durability.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive, noting competitive pricing and value for money.

View Details
RG Stone Countertops inc - Countertop provider

RG Stone Countertops inc

(4.9)
39 reviews

📍 6801 W 66th Pl, Bedford Park, IL 60638, USA

📞 +1 773-727-6878

Customer reviews for RG Stone are overwhelmingly positive, highlighting the company's competitive pricing, professional team, and excellent customer service. Key strengths mentioned include the speed of installation, the quality of the work and materials, and the helpfulness of staff. However, no major negative themes are consistently expressed beyond isolated comments regarding unspecified material availability or timeline factors during exceptional circumstances.

🌳 Common Materials

Granite,Quartz

Quality Rating

Excellent

⏱️ Response Time

Rapid response times (e.g., walking in to measuring, quick turnaround) are consistently mentioned as positive points. Specific installation times vary but finish within a week. No dedicated average response time is quantified in minutes.

📝 Common Complaints

None are specifically detailed in the majority of the reviews. One reviewer notes not 'complaining' but highlighting a service option (same quality as Home Depot for lower price).

🛡️ Warranties Offered

One customer mentions potentially being provided a warranty for the granite countertops, but details are not explicitly stated or recalled by the reviewer in these comments.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers repeatedly express satisfaction with the pricing, describing it as extremely competitive, fantastic, phenomenal prices, affordable, cheaper than competitors (like KGB), good quality for the price, and offering services at half the price of others.

📋 Care Tips

No specific care or maintenance tips for countertops are mentioned in the provided reviews.

View Details
TIME Quartz Countertops & Granite - Countertop provider

TIME Quartz Countertops & Granite

(4.9)
15 reviews

📍 2925 N 77th Ave, Chicago, IL 60707, USA

📞 +1 708-300-1425

Customer reviews for this countertop supplier business are predominantly positive, praising the quality of granite and quartz countertops, the professionalism and efficiency of installation services, and the overall customer experience and value offered, especially for granite and quartz selections in the Chicago area.

🌳 Common Materials

Granite,Quartz

Quality Rating

Excellent

⏱️ Response Time

Not mentioned

📝 Common Complaints

None Reported

🛡️ Warranties Offered

None Mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback is given in relation to the quality, professional service, and installation, positioning the company as offering value. Specifically mentioned in relation to 'cheap quartz countertops'.

📋 Care Tips

Cleaning tips for quartz and the longevity benefits of proper care.

View Details
Stone Emporium - Countertop provider

Stone Emporium

(5)
63 reviews

📍 2928 N Talman Ave, Chicago, IL 60618, USA

📞 +1 312-532-8111

The reviews uniformly praise Stone Emporium, recognizing Raul and his team, associated with the company, for consistently excellent work. Countertops made primarily of quartz and granite are mentioned. Key strengths highlighted are superior quality, rapid response times, professional service, competitive pricing, and prompt installation. Installation is described as quick and efficient. Several reviews specifically point out excellent customer service and communication. A high level of customer satisfaction is evident, with most feedback being extremely positive and some praising the one-step care process for quartz. No significant negative feedback or widespread complaints are present in the provided reviews.

🌳 Common Materials

Quartz,Granite

Quality Rating

Excellent

⏱️ Response Time

Very prompt, with multiple reviews mentioning quick job completion, next-day estimates, and fast turnaround.

🛡️ Warranties Offered

Not specifically detailed in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Favorable — Reviews highlight competitive pricing and good value for money, with multiple comparisons to other fabricators.

📋 Care Tips

Specific instructions for quartz countertop care (e.g., one-step cleaning) are mentioned in some reviews.

View Details
Precision Stone Design - Countertop provider

Precision Stone Design

(4.7)
423 reviews

📍 945 Lively Blvd, Elk Grove Village, IL 60007, USA

📞 +1 312-212-0657

Based on multiple reviews, Precision Stone Design receives consistently positive feedback for high-quality countertops and professional installation. Customers highlight the professional team, extensive selection of materials (particularly quartz), competitive pricing, efficient service, and positive experiences across various projects (kitchen, bathroom, outdoor). No major common issues or warranty claims are reported, and installation was universally described as efficient. Care or maintenance tips are not detailed in the reviews.

🌳 Common Materials

Quartz (mentioned most frequently),Stone (general, includes granite/slate),Soapstone,Dolomite,Stainless Steel,Under Mount Stainless Steel

Quality Rating

Excellent

⏱️ Response Time

Positive feedback on efficiency and prompt service, with no reported delays in response or completion.

📝 Common Complaints

None reported, with all reviews expressing high satisfaction with materials, installation, and overall service.

🛡️ Warranties Offered

None explicitly mentioned or discussed in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Strongly positive; customers appreciate the affordability, competitive pricing, and value for money.

📋 Care Tips

Only referenced in passing by one reviewer (Tom provided steps to expect), no detailed care advice is offered in the reviews.

View Details
Surfaces by Pacific - Countertop provider

Surfaces by Pacific

(4.9)
870 reviews

📍 1300 Mark St, Elk Grove Village, IL 60007, USA

📞 +1 630-475-8861

People say this countertop store offers a wide selection of quartz, granite, and marble slabs. They highlight the large slabs, which make viewing easy, and the great quality of the products. They also like the friendly, helpful, and patient staff.

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EKO STONE-QUARTZ AND TILE DISTRIBUTOR - Countertop provider

EKO STONE-QUARTZ AND TILE DISTRIBUTOR

(4.9)
119 reviews

📍 2487 S Wolf Rd, Des Plaines, IL 60018, USA

📞 +1 847-249-5000

Customer reviews for EKO Stone generally focus on their selection of materials including quartz, marble, and granite, with positive mentions of product quality, knowledgeable staff, reasonable pricing, and customer service. However, some concerns arise regarding inconsistent quality (e.g., warped slabs, lower-grade materials) and issues related to frequent staff changes which could impact customer interactions. Response times are rarely mentioned, and care/maintenance tips for countertops are not explicitly sought or provided in the reviews.

🌳 Common Materials

quartz,marble,granite

Quality Rating

Good

⏱️ Response Time

Response time not explicitly mentioned or quantified, but one review noted 'Fast delivery'.

📝 Common Complaints

Poor quality (e.g., warped slabs, inconsistent colors within a lot, low-grade materials),Frequent staff changes

🛡️ Warranties Offered

Not mentioned in any reviews.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Positive feedback includes reasonable prices, great deals, and value for money, though one review advised that quality may be only average for certain price points.

📋 Care Tips

No care or maintenance tips for countertops were mentioned in the reviews.

View Details
Granite Selection - Countertop provider

Granite Selection

(4.5)
146 reviews

📍 1410 Jarvis Ave, Elk Grove Village, IL 60007, USA

📞 +1 888-546-2134

Customer reviews for Granite Selection for countertop supply and installation cover a range of experiences. Many customers praise the company for its prompt estimates, quick turnaround, precise measurements, professional installation, and courteous customer service. Positive feedback highlights the quality of materials (including granite and quartz options) and competitive pricing. The company is frequently recommended for home and renovation projects. However, several negative reviews mention issues such as installation problems, communication breakdowns, product damage, mismatched materials, and instances of false advertising.

🌳 Common Materials

Granite,Quartz

Quality Rating

Excellent

⏱️ Response Time

Very Fast: Estimates often provided immediately. Measurements and installation completed quickly, with projects sometimes completed within a week.

📝 Common Complaints

Installation quality (cuts, finish),Communication breakdown (delayed responses, missed appointments, failure to meet expectations after agreement),Product damage (breakages, chips at installation),Misrepresentations or false advertising regarding pricing or materials,Incorrect product delivered (mismatched slabs/grains)

🛡️ Warranties Offered

Finished edges (e.g., bevel) are typically warranted for defects to resolidify or recoat. Some sources mention manufacturer guarantees for the slab itself, but installation specifics like whole slab guarantee weren't consistently mentioned. Damage during shipping is often addressed based on the customer's insurance policy, not a direct warranty from GS regarding third-party handling.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally perceived as competitive. Some customers felt they received a good value for money. Conversely, one review mentioned a higher quote was justified by a superior material grade selected. Instances of false advertising regarding low pricing were also noted.

📋 Care Tips

No specific, consistent care tips were detailed across the positive reviews. One review mentioned extreme caution is needed when cutting edges (like 'ogee') during fabrication to avoid chipping.

View Details
Refined Quartz Countertops - Countertop provider

Refined Quartz Countertops

(5)
29 reviews

📍 159 N Northwest Hwy, Park Ridge, IL 60068, USA

📞 +1 224-985-4056

Customer reviews predominantly feature positive experiences with quartz countertops, praising their aesthetics, durability, ease of maintenance, and professional installation services. Most reviews recommend the supplier, highlighting transformations achieved in kitchen renovations and attributing the positive outcomes to skilled craftsmanship and timely service. Materials mentioned include quartz, granite, marble, and quartzite. A lifetime warranty is commonly mentioned for the countertops.

🌳 Common Materials

Quartz,Granite,Marble,Quartzite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

Lifetime warranty for the countertops

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

No specific feedback provided regarding pricing or value for money.

📋 Care Tips

Not explicitly provided in the reviews, but the ease of maintenance and non-porous nature (implied for quartz) are frequently noted as key benefits.

View Details
RT Granite - Countertop provider

RT Granite

(5)
29 reviews

📍 3232 N Rutherford Ave, Chicago, IL 60634, USA

📞 +1 773-620-8932

Customer reviews for this Chicago countertop supplier predominantly praise the high quality of both granite and quartz countertop installations, describing the workmanship, finishes, and customer service as excellent. Installations are noted for being efficient and professionally managed, contributing to high customer satisfaction. Positive feedback frequently mentions fair pricing and a smooth, hassle-free experience. The review data does not include specific complaints, warranty details, care instructions, or average response time information. Extravagant or unexpected but positive compliments like the difference between installations in different rooms are also cited.

🌳 Common Materials

Quartz,Granite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Fair pricing is often mentioned as a positive aspect.

📋 Care Tips

No maintenance or care tips for countertops are mentioned in the reviews.

View Details
STONE Granite & Quartz Countertops - Countertop provider

STONE Granite & Quartz Countertops

(5)
20 reviews

📍 1404 Chicago Ave, Evanston, IL 60201, USA

📞 +1 224-714-0715

Customer reviews for this countertop supplier business predominantly highlight satisfaction with the quality, installation, and service. Based on the feedback, frequently praised aspects include the use of materials like quartz, granite, quartzite, and marble; professionalism of the installation team; the impressive results of the fabrication and finishing; positive interactions with customer service representatives; and advice on proper care for quartzite countertops. All reviews mentioned a smooth experience without any expressed dissatisfaction.

🌳 Common Materials

quartz,granite,quartzite,marble

Quality Rating

Excellent

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Care tips were mentioned regarding quartzite.

View Details
Stone City - Countertop provider

Stone City

(4.3)
98 reviews

📍 3053 W Grand Ave, Chicago, IL 60622, USA

📞 +1 773-533-9806

Customer reviews for Stone City highlight a strong positive reputation based on testimonials about professional installation, quality countertops, and helpful customer service over nearly 30 years in business. Most feedback describes a smooth experience with timely project completion and high satisfaction with the aesthetic results. However, a small number of negative reviews flag serious issues with installation accuracy, customer service consistency, product delivery problems, and potential overcharging. The business offers a wide selection of countertop materials including natural stones and engineered quartz, though specifics like warranty details were not consistently mentioned.

🌳 Common Materials

Quartz, Taj Mahal Marble, Stone/Granite, Caesarstone, Silestone, Cambrock, Roden stone, Azul stone, Tiger eye.

Quality Rating

Excellent

⏱️ Response Time

Typically timely ("timely" described multiple times), installation completion often praised as prompt; however, delivery delays ("delivery took forever") were reported in one negative review.

📝 Common Complaints

Incorrect initial measurements leading to installation errors (e.g., unattached stone pieces, seams), products not matching website/showroom samples, slow/unresolved customer service, safety hazards during uncorrected installation issues, overcharging.

🛡️ Warranties Offered

No specific warranty details were mentioned across reviews.

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Positive for getting a good deal from one salesman; negative for being overcharged.

📋 Care Tips

No specific care or maintenance tips for countertops were mentioned in the reviews.

View Details
GMD COUNTERTOPS CHICAGO - Countertop provider

GMD COUNTERTOPS CHICAGO

(5)
495 reviews

📍 3933 25th Ave, Schiller Park, IL 60176, USA

📞 +1 847-471-7071

People say this countertop store offers a wide selection of quartz, granite, and marble countertops, as well as custom-made vanities and shower benches. They highlight the affordable prices, quick service, and professional, efficient installation. They also like the friendly, helpful, and responsive staff, and the excellent communication throughout the process.

View Details
MG Granite Inc. - Countertop provider

MG Granite Inc.

(4.9)
38 reviews

📍 4724 S Talman Ave, Chicago, IL 60632, USA

📞 +1 773-823-9570

Reviews indicate that MG Granite primarily handles quartz and quartzite countertops, with a general consensus of high satisfaction with installation quality and customer service. The business is noted for its prompt response times and competitive pricing. However, one reviewer specifically mentioned subpar installation quality. No information about warranties is provided in the reviews.

🌳 Common Materials

Quartz,Quartzite

Quality Rating

Excellent

⏱️ Response Time

Fast (same-day measurements/quotes mentioned)

📝 Common Complaints

Poor installation quality (one review)

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Very competitive pricing, affordable, good value for money

📋 Care Tips

Unknown

View Details
K&S Quartz & Granite Countertops - Countertop provider

K&S Quartz & Granite Countertops

(5)
25 reviews

📍 3031 N Clark St, Chicago, IL 60657, USA

📞 +1 312-800-9504

Customer reviews highlight a predominantly positive experience with this countertop supplier, particularly praising the quality and professionalism related to quartz and granite countertops. Multiple customers express high satisfaction with the installation process, customer service interactions, and the overall aesthetic appeal of the materials. No significant negative issues are consistently mentioned across reviews. Potential customers can expect high-quality installation and professional service, with a focus on quartz and granite materials.

🌳 Common Materials

quartz,granite

Quality Rating

Good or Excellent

⏱️ Response Time

Not explicitly detailed regarding customer inquiries or initial responses, but installation times are perceived positively by customers.

📝 Common Complaints

Not mentioned in the provided reviews.

🛡️ Warranties Offered

No specific warranty information is provided in the reviews.

👥 Customer Service Rating

Good or Excellent

💰 Pricing Feedback

Likely perceived as good value, with one review mentioning 'reasonable' pricing.

📋 Care Tips

No specific care or maintenance tips were listed in the reviews.

View Details
Urban Countertops Inc. - Countertop provider

Urban Countertops Inc.

(4.8)
67 reviews

📍 3734 S St Louis Ave, Chicago, IL 60632, USA

📞 +1 773-893-5259

Customer reviews for Urban Countertops consistently praise the quality of materials and installation services. The business is noted for its professional service, friendly customer interactions, variety of stone options, competitive pricing, and efficient processes. Reviews highlight attributes like attention to detail, promptness, easy selection assistance, and good value. Specialty services like repairing chips and resealing are mentioned. Installation crews are frequently described as meticulous, working quickly and cleanly, with staff from different team members noted.

🌳 Common Materials

[object Object]

Quality Rating

Excellent

⏱️ Response Time

Excellent

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good

📋 Care Tips

Unknown

View Details
Factory Plaza, Inc - Countertop provider

Factory Plaza, Inc

(4.7)
833 reviews

📍 429 Evergreen Ave, Bensenville, IL 60106, USA

📞 +1 630-616-9999

Customer reviews for the countertop supplier provide a range of experiences highlighting both positive and negative feedback. Positive aspects include high satisfaction with quality, professional installation, helpful customer service, and efficient processes. Negative aspects include complaints about installation damage (chipping and discoloration) and slow response times. The business offers various materials like granite, quartz, and quartzite, with most reviews expressing satisfaction with the overall results and service, though a few report significant issues with durability or follow-up communication.

🌳 Common Materials

Granite,Quartz,Quartzite

Quality Rating

Excellent

⏱️ Response Time

Some reviews mention delays of months for follow-up, but generally responses or scheduling are next day or same-day.

📝 Common Complaints

Installation damage (chipping),Discoloration (yellowing),Slow follow-up,Poor workmanship (rare in positive reviews)

🛡️ Warranties Offered

No specific warranties or guarantees are mentioned in the provided reviews.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Pricing is generally described as affordable and efficient for the quality received.

📋 Care Tips

No specific care or maintenance tips for countertops were mentioned in the provided reviews.

View Details
UGM Surfaces - Countertop provider

UGM Surfaces

(4.9)
19 reviews

📍 3555 S Normal Ave, Chicago, IL 60609, USA

📞 +1 773-268-4500

Customer reviews predominantly highlight positive experiences with the countertop supplier, emphasizing the quality of customer service, the extensive selection of natural stone products (granite, quartz, marble), and the helpful assistance provided by staff members like Candy and Leti. Reviews frequently mention granite and quartz materials, a refreshing contrast to large-box retailers, and the convenience of an inventory located in the city rather than the suburbs. One review references exceptional service during an urgent replacement project following water damage from a leak, further reinforcing the positive sentiment. There are no explicit mentions of pricing details or value comparisons, and no direct comparisons of response times are offered in the text. Potential customers can expect attentive service, knowledgeable staff, and a wide variety of countertop materials.

🌳 Common Materials

granite,quartz,marble

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Good

💰 Pricing Feedback

📋 Care Tips

View Details

Recycled Glass Countertops in Chicago, USA

Urban Countertops Inc. - Countertop provider

Urban Countertops Inc.

(4.8)
67 reviews

📍 3734 S St Louis Ave, Chicago, IL 60632, USA

📞 +1 773-893-5259

Customer reviews for Urban Countertops consistently highlight a seamless and positive experience across the entire procurement and installation process. Potential customers praise the professional and knowledgeable staff, particularly noting the expertise of team members like Derek, Aaron, Victor, and Jay. The business is frequently commended for its high-quality craftsmanship and installation, a wide selection of stone and quartz surfaces, and competitive pricing. Reviews emphasize effective customer service, prompt response times, meticulous attention to detail, and thorough post-installation cleanup. While direct quotes recommending specific materials are common (quartz, granite, natural stone), maintenance-related advice is infrequent but includes potential resealing as a possibility. There are no significant complaints or negative feedback expressed in the provided reviews.

🌳 Common Materials

Quartz,Natural Stone,Granite

Quality Rating

Excellent

⏱️ Response Time

Quick, prompt, efficient for service calls and response to issues

📝 Common Complaints

None specifically mentioned in the provided reviews; overall sentiment is consistently positive.

🛡️ Warranties Offered

No specific warranty terms or guarantees are mentioned in the reviews for the countertops themselves. Contract warranties/satisfaction guarantees are common in the industry.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers frequently mention competitive pricing, reasonable costs, affordability, and perceived value for money.

📋 Care Tips

While not a focus, one review briefly mentions the possibility of resealing as part of maintenance for countertops.

View Details
Granite Quartz Countertops - Countertop provider

Granite Quartz Countertops

(5)
15 reviews

📍 349 S Wells St, Chicago, IL 60607, USA

📞 +1 312-680-3397

The provided reviews, totaling 11 entries from satisfied customers, consistently praise the final product (e.g., quartz, granite, limestone countertops) for its aesthetics (stunning, elegant, beautiful, warm, focal point), durability, and ease of maintenance. Installation services are frequently noted for being professional, clean, efficient, and smooth. There is no explicit negative feedback or common complaints mentioned. While general aspects like customer service and installation are highlighted, no detailed pricing feedback or specific care instructions are provided in these reviews.

🌳 Common Materials

quartz,granite,limestone

Quality Rating

Excellent

⏱️ Response Time

Generally quick installation, averaged over 3 sentences/mentions.

📝 Common Complaints

No significant common complaints or issues were mentioned in the reviews.

🛡️ Warranties Offered

One review specifically mentions a "10 year warranty was provided along with guarantee for stone color applied properly and not warp.", other reviews mention "Unfortunately haven't used it", "Installation quality, warranty, etc.", but don't specify details.

👥 Customer Service Rating

Good

💰 Pricing Feedback

No explicit feedback on pricing or value for money provided.

📋 Care Tips

No specific care or maintenance tips for countertops were mentioned.

View Details
EKO STONE-QUARTZ AND TILE DISTRIBUTOR - Countertop provider

EKO STONE-QUARTZ AND TILE DISTRIBUTOR

(4.9)
119 reviews

📍 2487 S Wolf Rd, Des Plaines, IL 60018, USA

📞 +1 847-249-5000

Customer reviews for EKO Stone mention positive experiences with their extensive selection of quartz, granite, and marble materials, often praising the knowledgeable staff, helpful service, clean showroom environments, high quality of products, and reasonable pricing. Positive feedback frequently highlights the durability and aesthetic appeal of quartz countertops. However, some reviews contain complaints about inconsistency in staff quality, issues with product quality such as warped or bowed slabs, and discrepancies in color consistency within the same lot, suggesting potential variability in certain aspects of the service or product.

🌳 Common Materials

Quartz,Granite,Marble

Quality Rating

Excellent or Good

⏱️ Response Time

Unknown (not mentioned in reviews)

📝 Common Complaints

Inconsistent quality of staff/frequent employee changes,Issues with product quality (warped, bowed, inhomogeneous slabs),Color mismatch/variation within the same lot

🛡️ Warranties Offered

Warranties for defects are implied but details are not universally specified in reviews; Eko Stone is stated to provide guarantees.,Implied lifetime warranties for quartz or high-end materials are mentioned but specifics are not always detailed.

👥 Customer Service Rating

Excellent or Good

💰 Pricing Feedback

Reasonable pricing is common feedback.,Some perceive the quality as inconsistent/cheap (C/B grade) relative to price, suggesting potential value debates.,Positive feedback equates to 'good value' with quality and service.

📋 Care Tips

View Details
Stone Edge Inc. - Countertop provider

Stone Edge Inc.

(4.8)
20 reviews

📍 2020 W Hubbard St, Chicago, IL 60612, USA

📞 +1 312-243-4143

Stone Edge Inc. has received generally positive feedback for their countertop and backsplash services. They work with various materials like natural stone, quartzite, and quartz (including Calacatta Gold Vein). Installation is noted for being efficient and of high quality, with many customers praising the service and overall experience. The company appears to offer quick responses and reasonable pricing.

🌳 Common Materials

Natural Stone,Quartzite,Quartz

Quality Rating

Excellent

⏱️ Response Time

Very Fast (e.g., same-day cut, prompt call returns)

📝 Common Complaints

None Identified

🛡️ Warranties Offered

None Specifically Mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive, with mention of direct import operations potentially leading to cost savings (compared to other companies).

📋 Care Tips

None Mentioned

View Details
Granite Countertops Company - Countertop provider

Granite Countertops Company

(5)
8 reviews

📍 54288 W Sunnyside Ave, Chicago, IL 60630, USA

📞 +1 312-940-5497

Based on these customer reviews, this Chicago-based countertop supplier appears to offer high-quality installation and boasts a wide selection primarily featuring quartz and granite countertops. Customers highlight the aesthetic appeal, swift completion of work, and excellent customer service. The company is noted for its pricing competitiveness and recommends the use of granite for longevity. Installation practices include post-work cleanup, and while specific warranty details aren't included in these reviews, warranties are mentioned for maintenance.

📋 Questions

[object Object]

View Details
Exotic Stone Imports, Quartzite & Marble - Countertop provider

Exotic Stone Imports, Quartzite & Marble

(4.9)
79 reviews

📍 1010 Republic Dr STE 4, Addison, IL 60101, USA

📞 +1 708-477-1227

The reviews consistently praise Derek and Exotic Stone/Imports/DJ Granite and Marble for their expertise in stone and quartzite countertops. Customers frequently mention excellent quality, flawless installation, exceptional customer service due to prompt communication and responsiveness, and fair pricing. Highly recommended for quartzite, granite, and marble countertops.

🌳 Common Materials

quartzite,granite,marble

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Fair prices, good value for money, value transparency mentioned

📋 Care Tips

None mentioned

View Details
Chicago Tempered Glass Inc - Countertop provider

Chicago Tempered Glass Inc

(4.2)
109 reviews

📍 2928 N California Ave, Chicago, IL 60618, USA

📞 +1 773-583-2300

Customer reviews for this countertop supplier business, primarily focused on glass-related products, reflect mixed experiences. Potential customers can expect high-quality countertops, fast response times, and professional service in positive cases, with options for same-day pickup and competitive pricing. However, there are significant concerns raised about inconsistent customer service, potential delays in order fulfillment, and disorganization, which may lead to dissatisfaction in some interactions.

📋 JSON

{ "common_materials": "Glass (specifically tempered glass mentioned multiple times) is the predominant material discussed. Options include custom glass cut pieces, shower glass, and glass tabletops.", "quality_rating": "Excellent", "response_time": "Response time can be very fast, even for small orders, with mentions of prompt service and quick-turnaround options. However, some reviews indicate delays in order fulfillment, so it is inconsistent.", "common_complaints": "Common issues include poor customer service (e.g., rude staff, unprofessional behavior), delays in order delivery, and disorganization (e.g., poor communication, non-specific measurement requirements).", "warranties_offered": "None mentioned", "customer_service_rating": "Fair", "pricing_feedback": "Customers frequently praise the affordable pricing and value for money, with comparisons to higher costs charged by competitors.", "care_tips": "No specific care or maintenance tips provided in the review data" }

🌳 Common Materials

Glass (specifically tempered glass mentioned multiple times) is the predominant material discussed. Options include custom glass cut pieces, shower glass, and glass tabletops.

Quality Rating

Excellent

⏱️ Response Time

Response time can be very fast, even for small orders, with mentions of prompt service and quick-turnaround options. However, some reviews indicate delays in order fulfillment, so it is inconsistent.

📝 Common Complaints

Common issues include poor customer service (e.g., rude staff, unprofessional behavior), delays in order delivery, and disorganization (e.g., poor communication, non-specific measurement requirements).

🛡️ Warranties Offered

No specific warranties or guarantees are mentioned

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Customers report that the pricing is highly affordable and represents good value for money compared to competitors.

📋 Care Tips

No general care or maintenance advice for countertops is provided in the reviews

View Details
Rebuilding Exchange Chicago - Countertop provider

Rebuilding Exchange Chicago

(4.5)
310 reviews

📍 1740 W Webster Ave, Chicago, IL 60614, USA

📞 +1 773-739-8439

The reviews suggest this business is primarily focused on selling salvaged and reclaimed materials like granite slabs, hardwoods, stone, and salvage items at reasonable prices. They are noted for being well-organized and friendly staff who offer knowledgeable help, assistance with cutting materials, and loading assistance. However, some reviews indicate potential issues with the reliability of their online stock information, pricing being variable and at times perceived as high or inconsistent, and concerns about organization (both past and current). The business also appears to offer related workshops, though more broadly focused on woodworking and tool use.

🌳 Common Materials

granite slabs,hard woods,stone,salvage

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

Issue with online stock reliability (not matching reality),Disorganization (occasion/feeling),High or inconsistent pricing,Poor/unreliable stock information (mentioned by author)

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good (overall positive inclinations, some mixed feedback)

💰 Pricing Feedback

Feedback is mixed; some find prices reasonable at the location, others perceive prices as high/overpriced or inconsistent (e.g., not honoring holds, bundle sales).

📋 Care Tips

Unknown

View Details
Marble Design Inc. Porcelain Granite Marble Quartz Quartzite Countertop Pros | Fabrication & Installation - Countertop provider

Marble Design Inc. Porcelain Granite Marble Quartz Quartzite Countertop Pros | Fabrication & Installation

(5)
3 reviews

📍 4541 W Lake St, Chicago, IL 60624, USA

📞 +1 773-287-1700

A customer has not visited the showroom in years but intends to do so soon. Another review specifically mentions appreciation for their water jet stone cutting technique as a positive feature.

🌳 Common Materials

Stone

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

📋 Care Tips

View Details
ArcherStone Countertop - Countertop provider

ArcherStone Countertop

(3.3)
3 reviews

📍 1200 W 37th St Unit A, Chicago, IL 60609, USA

📞 +1 773-696-9288

The provided reviews are very limited. One review describes a negative customer experience at a specific location, citing unfriendly, pushy, and unhelpful staff during a consultation for a bar counter top. The second review is empty. No definitive information about materials, quality, installation, warranties, pricing, common issues beyond service, response times, or maintenance tips can be extracted.

🌳 Common Materials

Unknown

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

Poor customer service experience reported, describing staff as pushy, unhelpful, and not knowledgeable.

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Poor (based on the description of service)

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
Broken Glass, Inc. - Chicago, IL. - Countertop provider

Broken Glass, Inc. - Chicago, IL.

(5)
8 reviews

📍 455 N Artesian Ave, Chicago, IL 60612, USA

📞 +1 312-733-7003

Customer reviews highlight strong satisfaction with the business's glass countertop services. Positive feedback focuses on the quality of work, competitive pricing, and excellent customer service, with multiple recommenders citing high standards and fast, reliable service. No specific complaints are mentioned, and there is no general reference to factors like warranties, installation details, or maintenance requirements.

🌳 Common Materials

glass

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

No specific complaints identified in the provided reviews.

🛡️ Warranties Offered

No warranty information mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers mention competitive pricing and good value for money.

📋 Care Tips

No specific care or maintenance tips for countertops are mentioned in the provided reviews.

View Details
MGT Stone - Countertop provider

MGT Stone

(5)
9 reviews

📍 817 W Northwest Hwy, Barrington, IL 60010, USA

📞 +1 847-382-1142

These reviews indicate a history of positive experiences with MGT Stone across multiple locations, primarily highlighting quartz and granite countertops. Customers frequently praise the quality of materials, the skill of the installation team, and the helpfulness of the sales/customer service staff (such as Tom Koessler). Projects include kitchen and bathroom remodels, with some featuring granite installed decades ago and recent work praised for exceeding expectations. No common complaints are reported, and pricing value is generally perceived positively.

🌳 Common Materials

Quartz,Granite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details
The Countertop Factory Midwest - Countertop provider

The Countertop Factory Midwest

(4.2)
901 reviews

📍 869 IL-53, Addison, IL 60101, USA

📞 +1 630-458-0474

People say this countertop store offers a wide selection of countertops, including quartz, granite, and butcher block. They also highlight the professional installation, efficient process, and friendly staff.

Other reviews mention the delivery can be delayed.

View Details
Marble & Granite Tech, Inc. - Countertop provider

Marble & Granite Tech, Inc.

(4.7)
127 reviews

📍 817 W Northwest Hwy, Barrington, IL 60010, USA

📞 +1 847-713-8023

Reviews predominantly detail positive experiences with Marble & Granite Tech in Barrington IL. Customers praise the knowledgeable and professional staff, skilled installation teams, beauty of quartz, quartzite, marble, and granite materials, and value for money. Good responsiveness during appointments was noted. A handful mentioned friendly staff enjoying positive interactions.

🌳 Common Materials

quartz,quartzite,granite,marble

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Customer service disappointment during initial selection/purchase phase (typically mid-installation phase).

🛡️ Warranties Offered

No information about warranties or guarantees for countertops or installation is mentioned in the provided reviews.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Some customers found the pricing (including quartzite replacement material) to be comparable to big box stores or potentially better value, particularly for sales experience compared to those stores.

📋 Care Tips

No specific care or maintenance tips for countertops are mentioned in the reviews.

View Details
Stone City - Countertop provider

Stone City

(4.3)
98 reviews

📍 3053 W Grand Ave, Chicago, IL 60622, USA

📞 +1 773-533-9806

Customer reviews highlight a predominantly positive experience with Stone City, praising their extensive selection of materials including natural stone (like Taj Mahal Marble) and quartz, consistent installation quality, responsiveness, and emphasis on customer service. The 10-year warranty is occasionally mentioned by satisfied customers. One review specifically mentions the importance of professionally sealing granite countertops. Negative experiences primarily centered around poor installation and service interactions relate to a single review.

🌳 Common Materials

Taj Mahal Marble,Caesarstone Quartz,Cambria Quartz,La Dulce

Quality Rating

Excellent

⏱️ Response Time

Fast delivery noted by several reviewers

📝 Common Complaints

Poor installation (incorrect measurements, errors, safety hazards),Discrepancy between product shown and delivered

🛡️ Warranties Offered

10-year warranty is offered by some representatives

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback includes value for money, competitive pricing, and good deals

📋 Care Tips

Properly sealing granite countertops is mentioned in one review.

View Details
Salvage One - Countertop provider

Salvage One

(4.7)
651 reviews

📍 1840 W Hubbard St, Chicago, IL 60622, USA

📞 +1 312-733-0098

People say this architectural salvage store offers a wide variety of old architectural items, antiques, and refurbished pieces of art. They highlight the unique and visually stunning venue, perfect for weddings and events, and the helpful vendor and insurance recommendations. They also like the friendly and accommodating staff.

View Details
Timeless Granite & Quartz Countertops - Countertop provider

Timeless Granite & Quartz Countertops

(4.8)
24 reviews

📍 726 Lunt Ave, Schaumburg, IL 60193, USA

📞 +1 630-991-3814

Customer reviews for Timeless Granite Inc, notably Sebastian and his crew, consistently praise the quality of countertops, precision of cuts, and excellent installation work across various materials including granite, quartz, and marble. Positive feedback highlights professional and friendly customer service, timely installation, and competitive pricing. Several reviews mention the company's reliability, expertise, and an easy-to-navigate selection process. While potential for immediate feedback on quality is implied, specific performance metrics, warranty details, typical response times, and maintenance tips are not explicitly documented across the reviews.

🌳 Common Materials

granite,quartz,marble,laminate

Quality Rating

Excellent

⏱️ Response Time

Generally prompt (e.g., same day, within 24 hours, efficient scheduling mentioned, no reports of delays)

📝 Common Complaints

None specifically mentioned, universally positive feedback received

🛡️ Warranties Offered

Mentioned existence but details not consistently specified across reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally perceived as fair/good value, competitive prices mentioned, process considered efficient

📋 Care Tips

None specifically requested for extraction, however quartz easier cleaning implied

View Details
TGC Quartz & Granite Countertops - Countertop provider

TGC Quartz & Granite Countertops

(5)
17 reviews

📍 316 W Adams St #1600, Chicago, IL 60606, USA

📞 +1 773-862-8039

This collection of reviews pertains to a countertop supplier business primarily located in or serving Chicago. Customers consistently praise the quality and appearance of granite and quartz countertops, highlighting excellent material quality, precision installation, and professional customer service. The positive feedback emphasizes durability, styling options, and competitive or reasonable pricing. Terms like 'seamless,' 'fantastic,' 'exceptional,' 'great,' and 'recommendation' are frequently used. No specific product warranties or complaint categories were explicitly mentioned in the reviews.

🌳 Common Materials

granite,quartz,marble (partial mention)

Quality Rating

Excellent

⏱️ Response Time

Not specifically mentioned. One review mentions quick installation.

📝 Common Complaints

None explicitly mentioned in the provided reviews.

🛡️ Warranties Offered

Not mentioned in the provided reviews.

👥 Customer Service Rating

Excellent (or Good/Very Professional)

💰 Pricing Feedback

Reasonable, affordable, budget-friendly, within budget.

📋 Care Tips

Easy to maintain (specifically mentioned for granite).

View Details
Granite Selection - Countertop provider

Granite Selection

(4.5)
146 reviews

📍 1410 Jarvis Ave, Elk Grove Village, IL 60007, USA

📞 +1 888-546-2134

Customer reviews for Granite Selection primarily focus on positive experiences with their services, highlighting strengths in quality, timeliness, and customer service. Customers rate the quality of countertops and installation highly, often praising craftsmanship and durability. Service is noted for being generally quick and responsive, with fast quote processes and installations. The company offers various materials like granite, quartz, quartzite, and MSI stone. Common issues reported include some instances of false advertising, installation defects, communication problems, and damaged/split deliveries. A range of warranties (typically 10-year finish, 20-year slab, lifetime installation) is mentioned. While no detailed care instructions are commonly discussed, general positive feedback about price points and value is present.

🌳 Common Materials

granite,quartz,quartzite,MSI stone

Quality Rating

Generally Excellent

⏱️ Response Time

Very Fast (Quotes often provided instantly; same-day quotes possible)

📝 Common Complaints

false advertising,poor installation (seams, fit, damage),communication issues (unreturned calls, delays),damaged/split countertops during delivery/installation,miscommunication/errors in quoting

🛡️ Warranties Offered

10-year finish warranty,20-year slab warranty,lifetime installation warranty (for granite countertops)

👥 Customer Service Rating

Generally Good

💰 Pricing Feedback

Generally considered good value and relatively competitively priced, but some discrepancies noted where quotes might vary based on selection.

📋 Care Tips

General advice mentioned includes avoiding harsh cleaners and potentially offers of care product brochures/samples (not specific instructions detailed in reviews).

View Details

Soapstone Countertops in Chicago, USA

Stone Emporium - Countertop provider

Stone Emporium

(5)
63 reviews

📍 2928 N Talman Ave, Chicago, IL 60618, USA

📞 +1 312-532-8111

The reviews consistently highlight the involvement of an individual named Raul in numerous projects (kitchens, bathrooms, bar tops, wine fridges, guest bathrooms, granite and quartz countertops). Customers repeatedly praise his service, knowledge, pricing (often mentioning it as the best), quality of work, customer service, and the speed of both quoting and installation. Almost all reviews are 5-star, expressing high satisfaction with the results and their experience working with Raul and his team at Stone Emporium.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Not explicitly stated, but implicitly positive with frequent mentions of speed, quick turnaround, timely delivery within estimated windows, and prompt communication where requested.

📝 Common Complaints

None mentioned in the provided reviews.

🛡️ Warranties Offered

Not explicitly mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers often describe the pricing as excellent, reasonable, or the best available.

📋 Care Tips

Yes, one review mentions advice on caring for quartz countertop.

View Details
Urban Countertops Inc. - Countertop provider

Urban Countertops Inc.

(4.8)
67 reviews

📍 3734 S St Louis Ave, Chicago, IL 60632, USA

📞 +1 773-893-5259

Customer reviews for Urban Countertops consistently highlight high levels of satisfaction with the business. Potential customers will find that the company is praised for its professionalism, knowledge of staff members like Aaron and Derek, the quality of materials and installation work, the variety of selections offered, and its generally competitive or reasonable pricing. Reviews also mention prompt service from customer staff and positive follow-up actions like addressing small issues like countertop chips.

🌳 Common Materials

Quartz,Natural Stone

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

Repair or Maintenance Service After Sale (implied)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive Affordability Feedback

📋 Care Tips

None mentioned

View Details
Precision Stone Design - Countertop provider

Precision Stone Design

(4.7)
423 reviews

📍 945 Lively Blvd, Elk Grove Village, IL 60007, USA

📞 +1 312-212-0657

Precision Stone Design has received predominantly positive feedback from customers based on various reviews. Located in areas like WILMETTE and serving clients like Sara (project 75 kitchens/baths) and others, the business offers services including quartz, stainless steel, and soapstone countertop fabrication/installation. Reviews highlight professional installation teams, extensive material selection, knowledgeable staff (Gina, Ariel, Irene, Tom), friendly service, and generally high-quality results. Some mention affordable pricing, a 10-year warranty, and the ability to handle specific requests (e.g., fireplace, outdoor). The reviews span multiple projects, suggesting broad experience and customer satisfaction regarding the service and outcomes.

🌳 Common Materials

[object Object]

Quality Rating

[object Object]

⏱️ Response Time

[object Object]

📝 Common Complaints

[object Object]

🛡️ Warranties Offered

[object Object]

👥 Customer Service Rating

[object Object]

💰 Pricing Feedback

[object Object]

📋 Care Tips

[object Object]

View Details
WL (CM) Stone Works Inc. - Countertop provider

WL (CM) Stone Works Inc.

(4.8)
37 reviews

📍 4310 S Shields Ave, Chicago, IL 60609, USA

📞 +1 773-373-3323

WL Stoneworks is a countertop supplier praised for its professional service, high-quality installations, and customer-friendly approach. Reviews highlight common use of quartz and quartzite countertops, with fast turnaround times and reasonable pricing generally noted. The business emphasizes ease of communication and attention to detail, contributing to a positive customer experience overall.

🌳 Common Materials

Quartz,Quartzite,Soapstone,Granite,Marble

Quality Rating

Excellent

⏱️ Response Time

Most service calls and installations were completed within one week or achieved fast turnaround (e.g., immediate response to inquiries and prompt completion of projects).

📝 Common Complaints

No significant complaints were mentioned in the reviews; positive feedback dominated, with minor mentions of logistical issues (e.g., bridge clearance) being uncommon.

🛡️ Warranties Offered

No specific warranties or guarantees were detailed in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers reported reasonable and cost-effective pricing, with many noting good value for money throughout the process.

📋 Care Tips

No maintenance or care tips for countertops were provided in the reviews.

View Details
Granite Quartz Countertops - Countertop provider

Granite Quartz Countertops

(5)
15 reviews

📍 349 S Wells St, Chicago, IL 60607, USA

📞 +1 312-680-3397

Customer reviews highlight consistently high satisfaction with the selection and installation of various countertop materials, particularly quartz and granite, noting their aesthetic appeal, durability, and ease of maintenance. Installation services are frequently described as efficient and of high quality, contributing to overall positive experiences, but specific pricing or complaint details were not reported.

🌳 Common Materials

Quartz and granite are the most frequently mentioned materials, with a few references to limestone.

Quality Rating

Excellent

⏱️ Response Time

Quick installation is commonly noted in reviews, indicating a generally efficient process with a typical turnaround period described as short.

📝 Common Complaints

No issues or complaints were mentioned in the provided reviews; all feedback appears positive.

🛡️ Warranties Offered

No specific information about warranties or guarantees was included in any of the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No feedback regarding pricing or value for money was provided in the reviews.

📋 Care Tips

No detailed care or maintenance tips for countertops were mentioned in the reviews, though one reviewer noted that quartz is easy to maintain.

View Details
B & B Formica Corian and Granite Inc - Countertop provider

B & B Formica Corian and Granite Inc

(4.7)
27 reviews

📍 5617 W Grand Ave, Chicago, IL 60639, USA

📞 +1 773-804-1015

Customer reviews for B&B Formica predominantly highlight positive experiences, praising their professionalism, customer service, and installation quality. They mention common services like fabrication and installation of materials such as granite, Formica, and Corian countertops, with several reviewers noting good value for money despite potentially higher costs. However, there are also concerns raised about prolonged response times and specific instances of measurement errors, though these were generally resolved. No explicit warranties were mentioned across reviews, and care tips are minimal.

🌳 Common Materials

Granite,Formica,Corian,Quartz

Quality Rating

Excellent

⏱️ Response Time

Good

📝 Common Complaints

Poor responsiveness,High product pricing,Incorrect measurements

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Good

💰 Pricing Feedback

Positive for perceived value and quality, negative for specific high-cost items like radiator vents

📋 Care Tips

Mentioned sanitizing during post-pandemic installation

View Details
Granite Selection - Countertop provider

Granite Selection

(4.5)
146 reviews

📍 1410 Jarvis Ave, Elk Grove Village, IL 60007, USA

📞 +1 888-546-2134

Customer reviews for Granite Selection highlight an overall positive experience with the business, praising aspects such as prompt service (including quick estimates, measurements, and installation), professional customer service, high-quality installations, a wide range of materials, and generally good pricing. Potential customers appear satisfied with the business's ability to meet deadlines and deliver visually appealing products. Installation quality is frequently complimented, though a few reviews mention potential issues like mismatched grains or poor installation that occurred despite earlier positive interactions. The business is noted for its cleanliness in showrooms and workshop areas.

🌳 Common Materials

granite, quartz, quartzite

Quality Rating

Excellent

⏱️ Response Time

Quick estimates and installation; examples include measuring on Thursday and installation by Monday.

📝 Common Complaints

False advertising, installation errors (poor work, mismatched grain, pieces falling off trucks), communication breakdown.

🛡️ Warranties Offered

One review mentions a warranty is provided, but specific details were not obtained from the text provided.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Pricing is noted to be reasonable or competitive; however, one review received a higher quote but felt it offered better value due to a higher-grade material.

📋 Care Tips

No specific maintenance tips were mentioned in the reviews.

View Details
UGM Surfaces - Countertop provider

UGM Surfaces

(4.9)
19 reviews

📍 3555 S Normal Ave, Chicago, IL 60609, USA

📞 +1 773-268-4500

The customer reviews consistently praise the extensive selection of both quartz and granite countertops, as well as excellent staff service including helpful guides like Leti, Candy, and Janet. Customer experience highlights include knowledgeable help in choosing materials, the facility's cleanliness, and variety. One review suggests special selection of natural stone. Potential customers should note frequent positive staff mentions (identities vary) and general satisfaction expressed, though some very short or blank reviews exist in the dataset.

🌳 Common Materials

Granite,Quartz

Quality Rating

Good

⏱️ Response Time

Information about specific response times is not provided. However, customer service interactions are frequently mentioned as positive.

📝 Common Complaints

None identified

🛡️ Warranties Offered

Crazy glue is mentioned as a guarantee against flaws in a granite slab, implying coverage for that specific issue was discussed, though not explicitly detailed warranties are mentioned beyond it

👥 Customer Service Rating

Good

💰 Pricing Feedback

None mentioned

📋 Care Tips

Quartz countertops require sealing

View Details
Factory Plaza, Inc - Countertop provider

Factory Plaza, Inc

(4.7)
833 reviews

📍 429 Evergreen Ave, Bensenville, IL 60106, USA

📞 +1 630-616-9999

Customer reviews for this countertop supplier business highlight a mix of positive and negative experiences. Potential customers report receiving high-quality materials for various surfaces (granite, quartzite, quartz, durable laminates) with excellent installation and overall service in many cases. The business generally has skilled and professional staff. However, some reviews note slow or unresponsive customer service, installation damage (e.g., chipping), faded finishes, and high initial payment expectations. The company emphasizes affordable pricing and efficient service.

🌳 Common Materials

Granite, quartzite, quartz (including specific types like quartzite), and durable laminates/plastic surfacing are the most frequently mentioned materials.

Quality Rating

Excellent

⏱️ Response Time

Several reviews mention negative feedback regarding slow response times, delayed callbacks, and long waits for resolution or follow-up, with one review stating 'months' for issue resolution.

📝 Common Complaints

Unprofessional behavior from staff, rude interactions, delays in project completion and callbacks, installation damage (chipping, cracking, fading, yellowing), quality concerns with materials (e.g., rapid deterioration), and high initial payment expectations before work begins are the most common complaints.

🛡️ Warranties Offered

Warranties or guarantees appear to be discussed or offered during the sales process for materials like granite and installation, often involving countersignatures, though specifics like duration (e.g., 10 years) are not uniformly detailed in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customer service representatives for Factory Plaza are consistently praised as helpful, making the process easier and generally providing a pleasant customer experience.

📋 Care Tips

For spills, especially dark stains, cleaning with vinegar and water is recommended. For granite, attention to cuts and using wood utensils may be suggested to prevent scratches.

View Details
Select Surfaces - Countertop provider

Select Surfaces

(5)
46 reviews

📍 9894 Franklin Ave, Franklin Park, IL 60131, USA

📞 +1 847-260-5940

Customer reviews for Select Surfaces are predominantly positive, highlighting professionalism, skill, and speed of their team members during installations and fabrication. Services include materials like Cambria and quartz, installation, measuring, and process quality. The business is noted for direct-to-customer sales recently introduced and excellent customer service.

🌳 Common Materials

Cambria,quartz,stone

Quality Rating

Excellent

⏱️ Response Time

Underlying installation speed mentions imply good response for scheduled appointments, with projects completed as agreed.

📝 Common Complaints

No significant complaints or negative issues are mentioned in the reviews.

🛡️ Warranties Offered

No specific details regarding warranties or guarantees are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

While not explicitly detailed, mentions of 'reasonable pricing' and 'not an easy combination to find' (professional, reasonably priced) imply positive feedback on value or cost.

📋 Care Tips

No specific care or maintenance tips for countertops are provided in the reviews.

View Details
Granite America - Countertop provider

Granite America

(5)
132 reviews

📍 4312 166th St, Oak Forest, IL 60452, USA

📞 +1 708-401-7887

Customer reviews for this countertop supplier consistently highlight positive experiences, primarily involving the Granite America team, particularly Manuel. The process from selection to installation is described as efficient, with typical durations ranging from weeks for initial setup to shorter timelines. Materials like granite and quartz are frequently mentioned, with granite often noted for its beauty and durability. Customer service is widely praised for being helpful, knowledgeable, and responsive, contributing to a smooth experience. Installation is generally reported as professional, sometimes even prompt under challenging conditions. Praise is extended for product quality, reasonable pricing, and overall value, creating a strong positive impression for potential customers seeking a similar service.

🌳 Common Materials

Granite,Quartz

Quality Rating

Excellent

⏱️ Response Time

Multiple reviews mention quick response and communication from staff like Manuel, but do not specify an average time.

📝 Common Complaints

Unknown - No negative issues or complaints are mentioned in any of the reviews.

🛡️ Warranties Offered

No information regarding warranties or guarantees is mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

While 'fair pricing' is mentioned in one review, the overall feedback tends towards 'great' or 'excellent' value for money, with high praise for pricing.

📋 Care Tips

No specific care or maintenance tips for countertops are mentioned in the reviews.

View Details
Acorn Granite & Natural Stone - Countertop provider

Acorn Granite & Natural Stone

(5)
1 review

📍 2727 W Madison St, Chicago, IL 60612, USA

📞 +1 773-533-7100

Customer reviews highlight a positive experience with the retailer's knowledgeable staff regarding their stone selection.

🌳 Common Materials

Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Unknown

📋 Care Tips

View Details
Granite Countertops Company - Countertop provider

Granite Countertops Company

(5)
8 reviews

📍 54288 W Sunnyside Ave, Chicago, IL 60630, USA

📞 +1 312-940-5497

Customer reviews primarily detail positive experiences with the company's services in Chicago, focusing on their suggested selection of countertop materials, generally fast project completion, effectiveness, and excellent customer service. Key materials mentioned and recommended by customers include quartz and granite. The overall customer sentiment is highly favorable, highlighting the improved appearance of the countertops and describing the service experience positively, though specific pricing figures are less frequently discussed. No explicit complaints are raised in the provided reviews.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Best prices

📋 Care Tips

View Details
Stone City - Countertop provider

Stone City

(4.3)
98 reviews

📍 3053 W Grand Ave, Chicago, IL 60622, USA

📞 +1 773-533-9806

Customer reviews for Stone City, a countertop supplier, reflect a mix of highly positive and negative experiences. Positive feedback highlights professionalism, quality of materials and installation, prompt delivery, and excellent customer service from staff members like Kristeen, Sara, and Ayca. Negative reviews mention issues with installation (e.g., incorrect measurements, product defects, delays), product mismatches, and overall poor service in a few cases; one reviewer expressed regret for conducting business with the company. Stone City has been in operation since 1995 and offers a wide range of materials, with options like Tajmahal Marble, granite, and quartz frequently noted in positive reviews. Complaints and service issues typically do not appear to be formally addressed in the feedback provided.

🌳 Common Materials

Tajmahal Marble,Granite,Quartz

Quality Rating

Good

⏱️ Response Time

Multiple reviews mention fast delivery or short resolution times for orders or consultations (e.g., 'super-fast delivery'), with no general reports of significant delays being a common theme across positive reviews. Negative reviews often focus on installation issues rather than delivery timeliness.

📝 Common Complaints

Incorrect product measurements leading to installation problems or additional seams,Installation errors, including safety hazards like pieces left unsecured or misaligned,Mismatched or defective materials upon delivery,Poor customer service or lack of responsiveness in specific instances,Overcharging or unexpected costs mentioned in some complaints

🛡️ Warranties Offered

One reviewer mentioned a 'guarantee' for the product.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Prices are sometimes noted as high while other reviews mention receiving a good deal, occasionally with references to overcharging; overall, feedback on value is mixed.

📋 Care Tips

No specific care or maintenance tips were mentioned in the reviews.

View Details
STONE EXPERTS. - Countertop provider

STONE EXPERTS.

(5)
41 reviews

📍 8141 Lawndale Ave, Skokie, IL 60076, USA

📞 +1 847-626-5909

People say this countertop store offers a wide selection of beautiful stones and provides attentive customer service and design ideas. They highlight the quick turnaround time, smooth installation process, and professional, detail-oriented team. They also like the knowledgeable, patient, and helpful staff who guide customers through the selection process without pressure.

View Details
Surfaces by Pacific - Countertop provider

Surfaces by Pacific

(4.9)
870 reviews

📍 1300 Mark St, Elk Grove Village, IL 60007, USA

📞 +1 630-475-8861

People say this countertop store offers a wide selection of quartz, granite, and marble slabs. They highlight the large slabs, which make viewing easy, and the great quality of the products. They also like the friendly, helpful, and patient staff.

View Details
Stone Masters - Countertop provider

Stone Masters

(4.8)
75 reviews

📍 10275 Pacific Ave, Franklin Park, IL 60131, USA

📞 +1 847-678-3333

People say this countertop store offers a wide selection of beautiful stone options and transforms bathrooms and kitchens with elegant countertops and vanities. They highlight the smooth, fast, and professional process, as well as the excellent craftsmanship and quick turnaround time. They also like the responsive service, fair pricing, and attention to detail during installation.

View Details
Davan Countertops - Countertop provider

Davan Countertops

(5)
62 reviews

📍 9331 Parklane Ave, Franklin Park, IL 60131, USA

📞 +1 708-209-9219

There is no negative feedback, only positive feedback in these customer reviews for Davan Granite & Quartz Countertops. Overall customer satisfaction appears high. Potential customers can expect excellent-quality countertops and installation from a woman-owned business. They should expect prompt service and communication based on these reviews, with granite and quartz being the most common materials for custom countertop fabrication and installation. Pricing is mentioned in relation to value for money.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Generally fast and prompt (mentioned in relation to quoting, communication, turnaround times, and addressing concerns)

📝 Common Complaints

No significant complaints or issues are mentioned in the reviews.

🛡️ Warranties Offered

No specific warranties or guarantees are mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally considered affordable and offers good value for money.

📋 Care Tips

No specific care tips are provided in these reviews.

View Details
Stone Edge Inc. - Countertop provider

Stone Edge Inc.

(4.8)
20 reviews

📍 2020 W Hubbard St, Chicago, IL 60612, USA

📞 +1 312-243-4143

Customer reviews highlight consistently positive experiences with Stone Edge Inc. for kitchen countertop and backsplash installation, particularly for quartzite and quartz materials. Reviews praise the high quality of work, prompt customer service and responses, efficient installation, and direct importing practices that contribute to value. Installations are frequently described as flawless with excellent craftsmanship and finishes. Both Simon and Darek are specifically mentioned as knowledgeable and professional. One unverified review noted same-day cutting for a small job.

🌳 Common Materials

quartzite,quartz

Quality Rating

Excellent

⏱️ Response Time

Prompt (some mention quick responses/less delay)

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Not delayed, seemed value for money as they import directly.

📋 Care Tips

None mentioned

View Details
Marble & Granite Supply of Illinois - Countertop provider

Marble & Granite Supply of Illinois

(3.9)
23 reviews

📍 6666 W Howard St, Niles, IL 60714, USA

📞 +1 847-972-1161

Customer reviews for Marble & Granite Supply of Illinois highlight both strengths and weaknesses. The business is frequently praised for its extensive selection of natural stone countertops, knowledgeable staff (notably Tanya and Salko), and generally positive customer service experiences. Many customers express appreciation for the quality of the materials and the professionalism of the team. However, several reviews contain warnings about potential trust issues, describing negative customer service interactions and concerns about working relationships with the company.

🌳 Common Materials

Stone,Natural Stone,Calacatta Gold,Marble,Quartz,Quartzite,Granite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Poor customer service interactions (rudeness, unfriendliness),Lack of trust and concerning business practices (potential dishonesty towards fabricators),Inconsistent service experience mentioned in one review

🛡️ Warranties Offered

No specific warranty details mentioned in the reviews.

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Mentions competitive pricing, no indication of hidden fees or deceptive pricing practices across all reviews.

📋 Care Tips

No specific care or maintenance tips mentioned in the reviews.

View Details

Wooden Countertops in Chicago, USA

Urban Countertops Inc. - Countertop provider

Urban Countertops Inc.

(4.8)
67 reviews

📍 3734 S St Louis Ave, Chicago, IL 60632, USA

📞 +1 773-893-5259

Customer reviews for Urban Countertops are predominantly positive, highlighting expertise and premium finishes. The team is frequently praised for professionalism and precision, with multiple testimonials recommending the business for its extensive selection and outstanding results.

🌳 Common Materials

quartz,natural stone,granite,marble

Quality Rating

Excellent

⏱️ Response Time

Good

📝 Common Complaints

None mentioned. All reviews are positive, with no recurring negative issues.

🛡️ Warranties Offered

A satisfaction guarantee or inherent confidence in the finished job is suggested primarily through repeat business.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is frequently described as reasonable, affordable, fast, and competitive.

📋 Care Tips

One review suggests they would advise customers to inquire with a company about specific care requirements to ensure long-term maintenance.

View Details
MSI Chicago - Countertop provider

MSI Chicago

(4.4)
299 reviews

📍 1441 Jarvis Ave, Elk Grove Village, IL 60007, USA

📞 +1 847-725-6500

Reviews highlight a positive overall customer experience at MSI, praising the extensive selection of high-quality granite, quartz, marble, and tile materials. Customers frequently commend knowledgeable and friendly staff, efficient service, and state-of-the-art, clean facilities. While specific pricing details are not always mentioned, quality is generally rated highly, and the process is described as organized and user-friendly. Warranties are explicitly mentioned, contributing positively to the perception of value. One review mentions the requirement of a fabricator for pricing, and the website is noted as helpful for color visualization but not necessarily for slab selection.

🌳 Common Materials

granite,quartz,marble,tiles

Quality Rating

Excellent

⏱️ Response Time

Generally very quick

📝 Common Complaints

staff members not always memorable or named,requirement to use a fabricator for pricing,the website is helpful for color but not necessarily for slab selection

🛡️ Warranties Offered

Five-year warranty typically covers materials,Lifetime warranty typically covers installation

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

One reviewer mentioned 'fair pricing', others focused on service and quality without pricing details

📋 Care Tips

Unknown

View Details
The Countertop Factory Midwest - Countertop provider

The Countertop Factory Midwest

(4.2)
901 reviews

📍 869 IL-53, Addison, IL 60101, USA

📞 +1 630-458-0474

People say this countertop store offers a wide selection of countertops, including quartz, granite, and butcher block. They also highlight the professional installation, efficient process, and friendly staff.

Other reviews mention the delivery can be delayed.

View Details
B & B Formica Corian and Granite Inc - Countertop provider

B & B Formica Corian and Granite Inc

(4.7)
27 reviews

📍 5617 W Grand Ave, Chicago, IL 60639, USA

📞 +1 773-804-1015

Customer reviews predominantly praise B&B Formica for their professional staff, high-quality countertops, skilled installation, and responsive customer service. Materials commonly include Formica, Granite, Corian, and Quartz. While positive feedback highlights excellent workmanship, helpful guidance, and prompt service, a few negative reviews mention issues with response time and pricing. The business is noted for providing warranties and being accommodating with challenging projects or minor errors.

🌳 Common Materials

Formica,Granite,Corian,Quartz

Quality Rating

Excellent

⏱️ Response Time

Prompt

📝 Common Complaints

Slow response time to inquiries,Occasional measurement/making error

🛡️ Warranties Offered

Various warranties are mentioned, including at least a 10-year warranty for some materials.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally considered expensive, but many customers felt the quality and service provided excellent value for money and were satisfied with the price relative to alternatives or their own experience.

📋 Care Tips

Unknown based on these reviews.

View Details
UGM Surfaces - Countertop provider

UGM Surfaces

(4.9)
19 reviews

📍 3555 S Normal Ave, Chicago, IL 60609, USA

📞 +1 773-268-4500

Customer reviews highlight a positive shopping experience at the countertop supplier. Key positive aspects mentioned include the wide variety of natural stones available (particularly granite, quartz, and marble), knowledgeable and helpful staff, clean showroom or warehouse environment, and easy parking. Reviews frequently recommend the business due to customer service and product selection. While no explicit complaints or warranty details are discussed, several reviews praise the selection and state 'No review text', indicating some users chose not to leave detailed feedback.

🌳 Common Materials

[object Object],[object Object],[object Object]

Quality Rating

Unknown

⏱️ Response Time

Not mentioned

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Not mentioned

📋 Care Tips

View Details
Granite Design of Midwest - Countertop provider

Granite Design of Midwest

(5)
27 reviews

📍 945 N California Ave, Chicago, IL 60622, USA

📞 +1 773-772-5300

Potential customers consider Granite Design of Midwest for countertop installation based on consistently positive reviews. They highlight excellent service, clear communication, competitive pricing compared to big box stores, high-quality materials (granite and quartz), prompt installation, and professional workmanship. Reviews mention seamless and fast installation processes, often commencing work shortly after sales. Concerns about pricing were experienced with competitors, not the company itself. Based on review volume, the company is perceived as a highly rated and reliable source for quality countertops.

🌳 Common Materials

granite,quartz

Quality Rating

Excellent

⏱️ Response Time

Fast (within days for core process from estimate to installation)

📝 Common Complaints

None reported. All reviews are positive, citing excellent quality, service, and professional installation with prompt responses.

🛡️ Warranties Offered

Specific warranty details are not mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Favorable pricing feedback is provided, with high-quality work praised at a competitive price compared to big box stores and suppliers like Granite Design of Illinois.

📋 Care Tips

Specific care or maintenance tips for countertops are not mentioned in the reviews.

View Details
WL (CM) Stone Works Inc. - Countertop provider

WL (CM) Stone Works Inc.

(4.8)
37 reviews

📍 4310 S Shields Ave, Chicago, IL 60609, USA

📞 +1 773-373-3323

WL Stone Works receives predominantly excellent feedback across various categories in the reviews analyzed. Customers highlight aspects such as the quality of the installations and products, the helpfulness and professionalism of staff like Alex and Danny, and the company's responsiveness and fair pricing. Common themes of customer satisfaction are noted including ease of working with the company and high regard for their service. The review mentions specific materials like quartzite, quartz, soapstone, granite, and marble. No reviews explicitly mention negative experiences.

🌳 Common Materials

Quartzite,Quartz,Soapstone,Granite,Marble

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally considered reasonable.

📋 Care Tips

Unknown

View Details
Granite Countertops Company - Countertop provider

Granite Countertops Company

(5)
8 reviews

📍 54288 W Sunnyside Ave, Chicago, IL 60630, USA

📞 +1 312-940-5497

Positive feedback dominates the reviews for this Chicago-based countertop supplier. Customers consistently praise the quality of the countertops (quartz and granite), describing them as beautiful, durable, stylish, and well-installed. The company receives high marks for customer service, being described as approachable, helpful, knowledgeable, and having amazing/staff. Faster-than-expected completion times are also mentioned. There is no mention of specific prices or warranties, and no major complaints are noted across the reviews.

🌳 Common Materials

quartz,granite

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Mentioned as having the "best price" compared to other companies.

📋 Care Tips

Unknown

View Details
Chicago Butcher Block - Countertop provider

Chicago Butcher Block

(4.8)
16 reviews

📍 555 W 16th St, Chicago, IL 60616, USA

📞 +1 312-666-9144

Reviews for the countertops and service highlight positive experiences, primarily involving butcher block and wood (including red oak and maple) countertops. Multiple reviews specifically mention staff members Joe and Pete consistently providing knowledgeable, responsive, helpful, patient, and excellent service that meets customer expectations. No direct pricing comparisons are made, but quality and customer service are frequently praised.

🌳 Common Materials

Butcher Block,Oak Countertops,Wood (Desk/Table),Maple Countertops,Red Oak

Quality Rating

Excellent

⏱️ Response Time

No specific time frames provided, but responsiveness is noted as good.

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

📋 Care Tips

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Chicago Countertop Co. - Countertop provider

Chicago Countertop Co.

(4.6)
11 reviews

📍 1090 Industrial Dr Unit 5, Bensenville, IL 60106, USA

📞 +1 773-632-1600

Customer reviews mention that Chicago Countertop is a local business that handles measurements, quotes, and installation in-house. Generally, positive sentiment surrounds the quality of the countertops, professional customer service, and installation, with several reviews recommending the company. One reviewer notes a dissatisfaction with an extended waiting time for an estimate.

🌳 Common Materials

Specific countertop materials are not mentioned by name in the reviews.

Quality Rating

Excellent

⏱️ Response Time

Excellent (reviews mention prompt responses, measurements taken same day or within days, efficient handling of issues)

📝 Common Complaints

The main issue noted was a one-month wait for an initial estimate at the time of a negative review.

🛡️ Warranties Offered

Company representatives or services related warranties are not mentioned in the reviews.

👥 Customer Service Rating

Excellent (generally described as professional, informative, helpful, timely, and respectful)

💰 Pricing Feedback

Excellent value (mentioned alongside localized service, in-house operations, and the quality-price ratio)

📋 Care Tips

No specific care or maintenance tips for countertops are mentioned in the reviews.

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STONELUX Design - Countertop provider

STONELUX Design

(5)
25 reviews

📍 1900 N Austin Ave #12, Chicago, IL 60639, USA

📞 +1 708-691-2875

Customer reviews consistently praise STONELUX for excellent work quality (particularly for quartz and granite countertops), professional and responsive service (notably from Guillermo and his team), fair pricing perceived as good value, and smooth installation processes. No complaints were mentioned, but there is no specific warranty information provided in the reviews. Installation is noted to be high quality in most cases.

🌳 Common Materials

Quartz,Granite

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Excellent value for money, reasonable pricing, competitive

📋 Care Tips

Unknown

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RT Granite - Countertop provider

RT Granite

(5)
29 reviews

📍 3232 N Rutherford Ave, Chicago, IL 60634, USA

📞 +1 773-620-8932

Based on the multiple positive reviews analyzed for this countertop supplier, the business provides services specializing in quartz and granite countertops in Chicago. Installation is praised for being excellent in quality, efficient, meticulous, and blending seamlessly with the finishes. High levels of customer satisfaction are reported by the reviewers, frequently referencing professional service, knowledgeable staff, and overall exceptional workmanship. While no complaints were mentioned, availability might sometimes be limited as one reviewer faced a previous shortage of granite. Pricing is occasionally noted as fair.

🌳 Common Materials

The most frequently mentioned materials are quartz (used for large installations and praised for its veining) and granite (lauded for durability, classic look, and flawless finishes).

Quality Rating

Excellent

⏱️ Response Time

Unknown (reviews highlight scheduling efficiency and quick action once decided, but don't specify typical initial response times)

📝 Common Complaints

Generally positive feedback was provided. The only slightly unique experience mentioned was difficulty finding the granite material earlier, but no detailed complaints about product quality, installation errors, or negative customer service were reported during the installation service itself.

🛡️ Warranties Offered

No product or labor warranties were specifically mentioned by the reviewers.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Fair pricing was mentioned once, and it was presented as competitive. Overall value for money was consistently implied in the positive reviews.

📋 Care Tips

None. No care or maintenance tips were included in the reviews.

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Granite Quartz Countertops - Countertop provider

Granite Quartz Countertops

(5)
15 reviews

📍 349 S Wells St, Chicago, IL 60607, USA

📞 +1 312-680-3397

Customer reviews for this countertop supplier business highlight strong satisfaction with the services. Most highly recommended materials include quartz and granite, with limestone also noted. Quality is consistently described as excellent, with smooth installation processes. Pricing is not a focus in the reviews but general value for money is appreciated. Potential customers may wish to inquire about specific care instructions, as maintenance is mentioned for some materials.

🌳 Common Materials

quartz, granite, limestone

Quality Rating

Excellent

⏱️ Response Time

Not specified in the reviews, but installation described as quick, efficient, and smooth

📝 Common Complaints

None identified in the provided reviews

🛡️ Warranties Offered

Not mentioned in the reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback on value for money, with references to excellent experience and satisfaction.

📋 Care Tips

Yes, minimal care tips mentioned: quartz surfaces are easy to maintain and keep clean.

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Granite America - Countertop provider

Granite America

(5)
132 reviews

📍 4312 166th St, Oak Forest, IL 60452, USA

📞 +1 708-401-7887

These reviews for Granite America primarily highlight positive experiences with customer service, installation quality, and overall satisfaction. Potential customers are informed about the range of materials handled (such as granite, quartz, and stone-like materials), the effectiveness and responsiveness of customer service (notably provided by individuals named Manuel), the timeliness of installation processes, and generally positive feedback on pricing. Minor issues like worker scheduling or weather impact were mentioned but are not consistent across reviews. Customer service experience spans from initial selection to post-installation follow-up.

🌳 Common Materials

Quartz, granite, quartzite marble, and other stone-like materials.

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

No consistent complaints noted; minor issues like worker scheduling or weather impact were occasionally mentioned but not frequent.

🛡️ Warranties Offered

One review mentioned a 'lifetime warranty'. No specific details from other reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive; reviews mention 'great pricing', 'affordable', and 'fair price', with no significant negative feedback on cost.

📋 Care Tips

No information provided in the reviews.

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GMD COUNTERTOPS CHICAGO - Countertop provider

GMD COUNTERTOPS CHICAGO

(5)
495 reviews

📍 3933 25th Ave, Schiller Park, IL 60176, USA

📞 +1 847-471-7071

People say this countertop store offers a wide selection of quartz, granite, and marble countertops, as well as custom-made vanities and shower benches. They highlight the affordable prices, quick service, and professional, efficient installation. They also like the friendly, helpful, and responsive staff, and the excellent communication throughout the process.

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Novukit - Kitchen Cabinets & Countertops Chicago - Countertop provider

Novukit - Kitchen Cabinets & Countertops Chicago

(4.8)
46 reviews

📍 5247 N Elston Ave, Chicago, IL 60630, USA

📞 +1 312-391-8142

People say this cabinet store offers high-quality kitchen cabinets and countertops. They highlight the affordable prices and discounts, as well as the fast production and delivery. They also like the friendly and helpful service.

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MG Granite Inc. - Countertop provider

MG Granite Inc.

(4.9)
38 reviews

📍 4724 S Talman Ave, Chicago, IL 60632, USA

📞 +1 773-823-9570

Customer reviews highlight MG Granite as a popular and generally well-regarded countertop supplier. Key materials mentioned include quartz, granite, marble, and quartzite. Installation quality is frequently praised in many reviews as high or excellent, though there are some complaints about poor work in a few instances. Response times are noted to be very quick, often with measurements taken and estimates provided within a few days. Overall, most reviewers praise the customer service as excellent and the pricing as competitive or affordable. Common issues include concerns about installation quality in some cases and no standard warranty being explicitly mentioned. Care tips specifically mentioned in one review refer to maintaining the countertops.

🌳 Common Materials

Quartz,Granite,Marble,Quartzite

Quality Rating

Excellent

📋 Min Avg Max Response Time

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📝 Common Complaints

Poor installation quality

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Feedback indicates pricing is competitive, affordable, and good value.

📋 Care Tips

Light suggestion of fogging mentioned in one review.

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Factory Plaza, Inc - Countertop provider

Factory Plaza, Inc

(4.7)
833 reviews

📍 429 Evergreen Ave, Bensenville, IL 60106, USA

📞 +1 630-616-9999

Based on the reviews, Factory Plaza is a countertop supplier that offers a range of services from purchase, measurement, to installation. The reviews include both very positive experiences, praising the quality of materials, professional service, and courteous installation crews, as well as complaints about unprofessional behavior, slow responses, and faulty products that require repairs. Customers frequently mention the business's efficiency, affordability, and skilled workmanship. Care or maintenance tips were not mentioned in any of the reviews.

🌳 Common Materials

granite,quartzite,quartz

Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Unprofessional behavior during customer interactions,Slow response time or lack of follow-through,Issues with product quality (chipping, damage)

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Positive

📋 Care Tips

Unknown

View Details
TGC Quartz & Granite Countertops - Countertop provider

TGC Quartz & Granite Countertops

(5)
17 reviews

📍 316 W Adams St #1600, Chicago, IL 60606, USA

📞 +1 773-862-8039

Customer reviews highlight positive experiences with a Chicago-based countertop supplier, focusing on granite and quartz countertops, praising the quality of materials, precision installation, and customer service. Installation is consistently described as seamless and of high quality. Customer service is frequently commended for being professional and helpful. Pricing is noted as competitive and reasonable. General maintenance information is provided, with a specific warning for marble care. The feedback is overwhelmingly positive, lacking clear mentions of delays, major complaints, warranties, or pricing as a negative factor.

🌳 Common Materials

granite,quartz,marble,laminate

Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

One review mentioned a minor issue with scratches on marble after 4 months, suggesting specific care for certain materials (marble) may be needed

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers report competitive pricing, value for money, and quotes better than others. One mentions prices were some of the 'best' compared to local companies and 'within budget'.,Another specifically notes 'reasonable' and 'great' prices, comparing favorably to other quotes.

📋 Care Tips

One review mentions not using cutting boards on and around the marble countertops to prevent scratches.

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Stone City - Countertop provider

Stone City

(4.3)
98 reviews

📍 3053 W Grand Ave, Chicago, IL 60622, USA

📞 +1 773-533-9806

Customer reviews for this countertop supplier highlight primarily positive experiences with the company and its team members (like Sara, Kristeen, and the owner/Kristeen), praising professional staff, good product selection, quality installation, and efficient service. The business is noted for its longevity (since 1995) and customer service. Materials mentioned include various types of stone (like granite, marble, quartz, soapstone) and specific finishes like Tajmahal Gold Quartz, with some positive mentions of pricing and deals for large projects. Common negative experiences cited include instances of potentially poor installation (measurement errors, quality issues, liability for damaged product) and occasional mismatches or delays, though these do not appear to represent the most common occurrence overall.

🌳 Common Materials

Quartz (often referred to generically or by name like Tajmahal Gold Quartz),Stone (various types, specifically granite, marble, quartz, soapstone mentioned),Specific StoneCity products or brands

Quality Rating

Good

⏱️ Response Time

Typically Prompt with some reported exceptions (like delays in delivery or replacement pieces)

📝 Common Complaints

Poor installation (incorrect measurements leading to seams or safety hazards),Billing/billing errors (overcharging),Delayed delivery or shipping issues,Mismatch between product ordered/pictured and final product

🛡️ Warranties Offered

No specific standard warranties offered by the business itself were clearly mentioned in the reviews.

👥 Customer Service Rating

Generally Good

💰 Pricing Feedback

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📋 Care Tips

Proper care instructions were mentioned as part of the provided information (Example: 'Sara from Stone City provided info on proper care'.)

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