Chicago Tempered Glass Inc

(4.2)
109 reviews

Chicago Tempered Glass Inc Reviews

Customer reviews for this countertop supplier business, primarily focused on glass-related products, reflect mixed experiences. Potential customers can expect high-quality countertops, fast response times, and professional service in positive cases, with options for same-day pickup and competitive pricing. However, there are significant concerns raised about inconsistent customer service, potential delays in order fulfillment, and disorganization, which may lead to dissatisfaction in some interactions.

Summarized by Grok

Additional Information

📋JSON

{ "common_materials": "Glass (specifically tempered glass mentioned multiple times) is the predominant material discussed. Options include custom glass cut pieces, shower glass, and glass tabletops.", "quality_rating": "Excellent", "response_time": "Response time can be very fast, even for small orders, with mentions of prompt service and quick-turnaround options. However, some reviews indicate delays in order fulfillment, so it is inconsistent.", "common_complaints": "Common issues include poor customer service (e.g., rude staff, unprofessional behavior), delays in order delivery, and disorganization (e.g., poor communication, non-specific measurement requirements).", "warranties_offered": "None mentioned", "customer_service_rating": "Fair", "pricing_feedback": "Customers frequently praise the affordable pricing and value for money, with comparisons to higher costs charged by competitors.", "care_tips": "No specific care or maintenance tips provided in the review data" }

🌳What countertop materials are commonly used?

Glass (specifically tempered glass mentioned multiple times) is the predominant material discussed. Options include custom glass cut pieces, shower glass, and glass tabletops.

How is the quality rated?

Excellent

⏱️What is the typical response time?

Response time can be very fast, even for small orders, with mentions of prompt service and quick-turnaround options. However, some reviews indicate delays in order fulfillment, so it is inconsistent.

📝What are common complaints?

Common issues include poor customer service (e.g., rude staff, unprofessional behavior), delays in order delivery, and disorganization (e.g., poor communication, non-specific measurement requirements).

🛡️What warranties are offered?

No specific warranties or guarantees are mentioned

👥How is customer service rated?

Fair

💰What about pricing?

Customers report that the pricing is highly affordable and represents good value for money compared to competitors.

🔧Any care tips mentioned?

No general care or maintenance advice for countertops is provided in the reviews

Other Countertop Providers in Chicago