Marble & Granite Supply of Illinois

(3.9)
23 reviews

Marble & Granite Supply of Illinois Reviews

Customer reviews for Marble & Granite Supply of Illinois highlight both strengths and weaknesses. The business is frequently praised for its extensive selection of natural stone countertops, knowledgeable staff (notably Tanya and Salko), and generally positive customer service experiences. Many customers express appreciation for the quality of the materials and the professionalism of the team. However, several reviews contain warnings about potential trust issues, describing negative customer service interactions and concerns about working relationships with the company.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Stone,Natural Stone,Calacatta Gold,Marble,Quartz,Quartzite,Granite

How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Poor customer service interactions (rudeness, unfriendliness),Lack of trust and concerning business practices (potential dishonesty towards fabricators),Inconsistent service experience mentioned in one review

🛡️What warranties are offered?

No specific warranty details mentioned in the reviews.

👥How is customer service rated?

Fair

💰What about pricing?

Mentions competitive pricing, no indication of hidden fees or deceptive pricing practices across all reviews.

🔧Any care tips mentioned?

No specific care or maintenance tips mentioned in the reviews.

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