Jesse Stone Inc

(4.7)
20 reviews
+1 708-656-0480

Jesse Stone Inc Reviews

Based on the provided reviews, the business is praised for its competitive pricing, positive customer service interactions (particularly from an individual named 'Jesse'), variety of quartz options, and high-quality granite countertops. Installation and service are frequently described as prompt, professional, and reliable. However, some negative feedback mentions issues with customer service responsiveness after payment has been made. Quality and value are consistently highlighted.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Varies; some reviews describe fast installation while no average time is explicitly mentioned

📝What are common complaints?

Lack of responsiveness from 'Jesse' or the business after payment.,Poor follow-up service from 'Jesse' after receiving payment.,Issues reported with customer service responsiveness after financial obligation.,Complaint about 'Jesse' stopping communication or service after payment was made.,Query about overall delays in responses from the business entity (not just 'Jesse').,Described as unprofessional behavior from 'Jesse' regarding communication post-payment.,Raised concerns over order status updates and timely assistance from the business.,Suggestion of inconsistent quality across different jobs executed by the business staff.,Mention of a product delivery delay for a specific granite countertop in a separate context.,Generally, several negative reviews question the professionalism and follow-up services provided.,Reiteration about the alleged dip in service quality from 'Jesse' following payment completion.,Observation about the supposed need for improved channel of communication from the business.,Earlier review questions valid concerns about consistency and attentiveness of 'Jesse'.

🛡️What warranties are offered?

Information regarding warranties is not mentioned in any of the reviews.

👥How is customer service rated?

Mixed/Fair to Excellent (Very Positive): Highly praised interactions by multiple reviewers, yet specific periods post-payment are alleged to have poor follow-up service.

💰What about pricing?

Consistently described as having great, competitive prices compared to other suppliers.

🔧Any care tips mentioned?

No care or maintenance tips were mentioned in the provided reviews.

Other Countertop Providers in Chicago