Marble & Granite Supply of Illinois

(3.9)
23 reviews

Marble & Granite Supply of Illinois Reviews

The customer reviews for Marble & Granite Supply of Illinois (MGSI) describe a business with a wide selection of natural stone options, including varieties like Calacatta Gold stone, quartzite, and quartz. Several reviewers mention knowledgeable staff and positive customer service experiences, citing reasons such as extensive variety, helpful staff, competitive pricing, and good quality. However, one review details a quality issue involving a product damaging a customer's vehicle, suggesting potential inconsistency in material quality. Multiple reviews discuss service experiences, with some praising friendliness and patience, while others note negative encounters, including perceived rudeness and non-helpful behavior. The earliest review left blanks without text.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Calacatta Gold stone,quartzite,quartz,granite,natural stone

How is the quality rated?

Good

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Poor service/attitude/staff friendliness,Product quality defects (like a wood chunk falling off a truck leading to damage)

🛡️What warranties are offered?

No specific warranties or guarantees are mentioned in the reviews.

👥How is customer service rated?

Unknown

💰What about pricing?

Reviews mention competitive pricing, but specific details about value for money or price comparisons are not consistently provided across all reviews.

🔧Any care tips mentioned?

No specific care or maintenance tips for countertops are mentioned in the reviews.

Other Countertop Providers in Chicago