A-American Custom Flooring, Inc.

(4.6)
458 reviews
+1 847-966-0500

A-American Custom Flooring, Inc. Reviews

Customer reviews highlight a positive overall experience for many clients. Potential customers can expect a professional staff (various individuals mentioned like Alex, Melania, Nicky, Richard, Avram, Chante), a good selection of materials especially stone and granite, satisfactory quality ratings overall, timely service, competitive pricing, and included warranties. However, there is one review indicating a poor customer service experience and another mentioning rushed timelines. Staff names and specific review details are not included in this summary.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Stone,Granite,Quartz

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Timely (prompt, installed on time, communicated well, timely)

📝What are common complaints?

Customer service dissatisfaction (difficult to change order, charged fees without refund, aggressive sales pressure noted only in negative context),Rushed timeline

🛡️What warranties are offered?

10-year warranty mentioned multiple times, implied as standard (quartz, granite)

👥How is customer service rated?

Good

💰What about pricing?

Pricing described as reasonable, competitive, good value for money.

🔧Any care tips mentioned?

Proper care involves specific cleaning methods, avoiding chemicals that could etch or damage types (like vinegar/detergents), sealing stone countertops if porous

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