Urban Countertops Inc.

(4.8)
67 reviews

Urban Countertops Inc. Reviews

Customer reviews for Urban Countertops consistently highlight a seamless and positive experience across the entire procurement and installation process. Potential customers praise the professional and knowledgeable staff, particularly noting the expertise of team members like Derek, Aaron, Victor, and Jay. The business is frequently commended for its high-quality craftsmanship and installation, a wide selection of stone and quartz surfaces, and competitive pricing. Reviews emphasize effective customer service, prompt response times, meticulous attention to detail, and thorough post-installation cleanup. While direct quotes recommending specific materials are common (quartz, granite, natural stone), maintenance-related advice is infrequent but includes potential resealing as a possibility. There are no significant complaints or negative feedback expressed in the provided reviews.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz,Natural Stone,Granite

How is the quality rated?

Excellent

⏱️What is the typical response time?

Quick, prompt, efficient for service calls and response to issues

📝What are common complaints?

None specifically mentioned in the provided reviews; overall sentiment is consistently positive.

🛡️What warranties are offered?

No specific warranty terms or guarantees are mentioned in the reviews for the countertops themselves. Contract warranties/satisfaction guarantees are common in the industry.

👥How is customer service rated?

Excellent

💰What about pricing?

Customers frequently mention competitive pricing, reasonable costs, affordability, and perceived value for money.

🔧Any care tips mentioned?

While not a focus, one review briefly mentions the possibility of resealing as part of maintenance for countertops.

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