Factory Plaza, Inc

(4.7)
833 reviews

Factory Plaza, Inc Reviews

Reviews for Factory Plaza highlight a positive experience for many customers regarding the quality of countertops, installation, sales personnel, and customer service, receiving ratings for Excellent quality and Good customer service overall. Potential customers inquiring about granite, quartz, and quartzite countertops should note that the reviews mention generally affordable pricing. However, some reviewers reported significant quality issues (e.g., chipping, discoloration, premature damage) and difficulties with follow-up service. Turnaround time for installation is consistently described as fast. No specific warranty details are mentioned across reviews but installation work is commonly associated with guarantees.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,quartzite

How is the quality rated?

Excellent

⏱️What is the typical response time?

Fast and efficient installation; prompt responses typically, though some delays noted for service follow-up.

📝What are common complaints?

Installation damage (chipping) and breakage,Issues with follow-up service

🛡️What warranties are offered?

No specific warranty details are mentioned in the reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

Excellent; consistently described as affordable.

🔧Any care tips mentioned?

No specific care or maintenance tips are provided in the reviews.

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