Granite Selection

(4.5)
146 reviews
+1 888-546-2134

Granite Selection Reviews

Customer reviews for Granite Selection for countertop supply and installation cover a range of experiences. Many customers praise the company for its prompt estimates, quick turnaround, precise measurements, professional installation, and courteous customer service. Positive feedback highlights the quality of materials (including granite and quartz options) and competitive pricing. The company is frequently recommended for home and renovation projects. However, several negative reviews mention issues such as installation problems, communication breakdowns, product damage, mismatched materials, and instances of false advertising.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite,Quartz

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Very Fast: Estimates often provided immediately. Measurements and installation completed quickly, with projects sometimes completed within a week.

📝What are common complaints?

Installation quality (cuts, finish),Communication breakdown (delayed responses, missed appointments, failure to meet expectations after agreement),Product damage (breakages, chips at installation),Misrepresentations or false advertising regarding pricing or materials,Incorrect product delivered (mismatched slabs/grains)

🛡️What warranties are offered?

Finished edges (e.g., bevel) are typically warranted for defects to resolidify or recoat. Some sources mention manufacturer guarantees for the slab itself, but installation specifics like whole slab guarantee weren't consistently mentioned. Damage during shipping is often addressed based on the customer's insurance policy, not a direct warranty from GS regarding third-party handling.

👥How is customer service rated?

Good

💰What about pricing?

Generally perceived as competitive. Some customers felt they received a good value for money. Conversely, one review mentioned a higher quote was justified by a superior material grade selected. Instances of false advertising regarding low pricing were also noted.

🔧Any care tips mentioned?

No specific, consistent care tips were detailed across the positive reviews. One review mentioned extreme caution is needed when cutting edges (like 'ogee') during fabrication to avoid chipping.

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