Stone City

(4.5)

42 reviews

Stone City Reviews

Customer reviews for this countertop supplier highlight a consistent positive experience. Potential customers should know that the business offers outstanding customer service, as noted repeatedly in reviews praising staff, ease of interaction, and professionalism. There is an emphasis on competitive pricing with no hidden fees and clear communication from the outset. The installation process is described as generally fast and executed by skilled installers. Commonly ordered materials include quartz and granite (or related stones) based on reviewer preferences. While reviews exist for approximately 14 months, the bulk concentrate on positive experiences regarding installation and customer service.

Summarized by Grok

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🌳What countertop materials are commonly used?

quartz,granite (specifically mentioned: black mist leathered granite, ice blue granite, black granite)

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Estimates can be provided on the same day; installation typically completed within a week, with some installations completed in under 2 hours. Rapid service and measurements mentioned.

📝What are common complaints?

No complaints were explicitly mentioned in the provided reviews.

🛡️What warranties are offered?

10-year warranty on quartz mentioned in multiple reviews. They offered a warranty or guarantee, but specific terms beyond the 10-year quartz warranty are not detailed in these reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

Pricing is frequently described as great, competitive, or unmatched/unbeatable compared to high-end suppliers. Price transparency is praised, with reviews explicitly mentioning no hidden fees and upfront estimates.

🔧Any care tips mentioned?

Insufficient information provided to extract specific care tips for countertops.

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