MSI Chicago

(4.4)
299 reviews

MSI Chicago Reviews

Reviews highlight a positive overall customer experience at MSI, praising the extensive selection of high-quality granite, quartz, marble, and tile materials. Customers frequently commend knowledgeable and friendly staff, efficient service, and state-of-the-art, clean facilities. While specific pricing details are not always mentioned, quality is generally rated highly, and the process is described as organized and user-friendly. Warranties are explicitly mentioned, contributing positively to the perception of value. One review mentions the requirement of a fabricator for pricing, and the website is noted as helpful for color visualization but not necessarily for slab selection.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,marble,tiles

How is the quality rated?

Excellent

⏱️What is the typical response time?

Generally very quick

📝What are common complaints?

staff members not always memorable or named,requirement to use a fabricator for pricing,the website is helpful for color but not necessarily for slab selection

🛡️What warranties are offered?

Five-year warranty typically covers materials,Lifetime warranty typically covers installation

👥How is customer service rated?

Excellent

💰What about pricing?

One reviewer mentioned 'fair pricing', others focused on service and quality without pricing details

🔧Any care tips mentioned?

Unknown

Other Countertop Providers in Chicago