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UGM Surfaces

(4.9)
19 reviews
+1 773-268-4500

UGM Surfaces Reviews

The customer reviews consistently praise the extensive selection of both quartz and granite countertops, as well as excellent staff service including helpful guides like Leti, Candy, and Janet. Customer experience highlights include knowledgeable help in choosing materials, the facility's cleanliness, and variety. One review suggests special selection of natural stone. Potential customers should note frequent positive staff mentions (identities vary) and general satisfaction expressed, though some very short or blank reviews exist in the dataset.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite,Quartz

⭐How is the quality rated?

Good

⏱️What is the typical response time?

Information about specific response times is not provided. However, customer service interactions are frequently mentioned as positive.

📝What are common complaints?

None identified

🛡️What warranties are offered?

Crazy glue is mentioned as a guarantee against flaws in a granite slab, implying coverage for that specific issue was discussed, though not explicitly detailed warranties are mentioned beyond it

👥How is customer service rated?

Good

💰What about pricing?

None mentioned

🔧Any care tips mentioned?

Quartz countertops require sealing

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