Maryland Countertop Solutions

(4.2)

22 reviews

+1 410-633-1940

Maryland Countertop Solutions Reviews

Customer reviews for this countertop supplier business, Maryland Countertops, primarily highlight positive experiences with their staff (especially individuals named Mary and Jackie), the quality of installation work, and competitive pricing. Many customers report high levels of customer service, competence, and speed, particularly praising sales and measurement processes. However, some reviews note instances of poor service, including customer interactions, installation failures, and warranty issues. These mixed experiences suggest inconsistent service quality.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz,Laminate

⭐How is the quality rated?

Good

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Poor communication and customer service from sales representatives/personnel (loud/yelling, slow/unhelpful),Non-refundable deposits for quotes/measurement,Poor quality of product or installation (sink fall, repair needed),Delayed or confusing quoting process

🛡️What warranties are offered?

Warranties are mentioned, although there are references to disputes about coverage (e.g., 'claimed I am the only case they know it fell' regarding warranty duration)

👥How is customer service rated?

Unknown

💰What about pricing?

Customers frequently report competitive pricing and good value for money, with no widespread complaints about costs in the majority of reviews.

🔧Any care tips mentioned?

No explicit care or maintenance tips specific to these countertops are mentioned in the reviews.

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