Top Countertop Providers in Baltimore

USA

Find countertop providers in Baltimore, USA. Get addresses, service areas, ratings and reviews for countertop companies.

🪨 219 providers

Available Countertop Providers in Baltimore, USA

Butcher Block Countertops in Baltimore, USA

Next Day Countertops

(3)

2 reviews

📍 6311 Erdman Ave, Baltimore, MD 21205, USA

📞 +1 443-835-2782

Customer reviews predominantly highlight a single completed review that mentions dissatisfaction due to receiving a less desirable quality alternative laminate than originally ordered, stemming from apparent miscommunication regarding order specifications during the sales process. Another review is incomplete and thus not considered for analysis. No information is provided regarding specific materials, warranties, pricing, care instructions, response times, general quality assessments, or customer service interactions beyond this incident.

🌳 Common Materials

Laminate

⭐ Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

Receiving incorrect/less desirable substitute material than ordered due to lack of clear communication

🛡️ Warranties Offered

👥 Customer Service Rating

Fair

💰 Pricing Feedback

📋 Care Tips

View Details

Habitat For Humanity Dundalk ReStore

(4.3)

397 reviews

📍 505 Kane St, Baltimore, MD 21224, USA

📞 +1 410-633-0505

Reviews for a home goods retailer highlight a consistently unpredictable buying experience. Customers find the selection varies greatly, often featuring donated pre-owned items alongside occasional brand-new goods. While some praise finding good value and quality pieces at lower prices, others report inflated pricing on used stock and consistently confused or negative customer service experiences, particularly from management staff. The business appeals to bargain hunters willing to risk their purchase being overpriced, old, or damaged.

🌳 Common Materials

Used furniture set (couch, table, dresser, armoire, curtains),New furniture set (couch)

⭐ Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

Consistently poor customer service (lack of help, rudeness, 'lazy and ignorant', male manager makes inappropriate comments, lost assistant manager hurts experience),Steep or perceived inflated prices, especially for used items,Furniture is overpriced, used, and in poor condition,Issues with donations,Broken furniture sold at new price tags

🛡️ Warranties Offered

No warranties or guarantees mentioned in reviews

👥 Customer Service Rating

Poor

💰 Pricing Feedback

Prices considered steep for common quality furniture and used goods,Clashes with 'great deals', 'cheap prices', 'good quality at cheaper prices', 'possibly overpriced on used items',Prices going up considerably,Potential for price negotiation ('hopefully you'd be able to talk em down'),Broken items sold at full, new price

📋 Care Tips

None mentioned

View Details

The Loading Dock, Inc.

(4.4)

450 reviews

📍 2 N Kresson St, Baltimore, MD 21224, USA

📞 +1 410-558-3625

TheLoadingDock is a salvage-focused building supply retailer offering a wide variety of materials such as lumber, reclaimed wood, windows, doors, paint, and tiles at competitive prices, often accommodating DIY and contractor projects. Reviews consistently praise its low-cost items, helpful customer service, and diverse inventory, but also highlight concerns about fair pricing becoming inconsistent due to management changes and the variability in available stock depending on donations. While generally family-friendly and community-oriented, some customers advise preparing for price increases and checking the specific materials available before visiting.

🌳 Common Materials

Lumber,Reclaimed wood,Windows,Doors,Paint,Tiles,Building salvage materials

⭐ Quality Rating

Unknown

⏱️ Response Time

Not specified in reviews

📝 Common Complaints

Price increases over time,Occasional unavailability of expected or donated items,Potential inconsistency in material quality due to donations

🛡️ Warranties Offered

No warranties mentioned

👥 Customer Service Rating

Good

💰 Pricing Feedback

Extremely competitive pricing often praised,Recent price hikes noted as a concern by some customers

📋 Care Tips

No specific tips or maintenance instructions mentioned

View Details

Baltimore Granite Direct

(4.7)

26 reviews

📍 2197 Greenspring Dr, Timonium, MD 21093, USA

📞 +1 410-252-3620

Customer reviews highlight a wide selection of granite, quartz, and other countertop materials with excellent installation quality and diverse product options (e.g., Cambria). The business maintains a rating of Excellent across multiple key factors including customer service, quality ratings for countertops and installation, pricing value, response time, warranties (if available), care tips, and managing complaints. Potential customers praise the friendly, knowledgeable, and responsive staff, professional crew, and attractive displays, frequently recommending the business. However, potential customers should note feedback suggesting online quotes may not be consistently responsive.

🌳 Common Materials

granite,quartz,Cambria

⭐ Quality Rating

Excellent

⏱️ Response Time

Good

📝 Common Complaints

Does not respond to online quotes based on one mention

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers report paying a fair price or finding the best (cheapest) price available

📋 Care Tips

Yes, care or maintenance tips are suggested by staff

View Details

Anything Wood & Metal

(5)

10 reviews

📍 1798 Union Ave, Baltimore, MD 21211, USA

📞 +1 443-602-7545

The reviews consistently highlight positive experiences with AW&M, a custom fabrication business specializing in woodworking and metalwork. Customers praise the craftsmanship (described as 'flawless', 'incredible', 'master craftsmen', 'top quality'), customer service (responsive team members, easy communication, willingness to accommodate changes), and the quality of specific work like butcher blocks (Maple, Walnut end grain). Projects range from small tasks (like altering ironwork) to larger furniture and counter top customizations and installations. Feedback indicates that their prices are impressive given the quality, and while specific warranties aren't detailed, positive installation experiences are noted.

🌳 Common Materials

Maple,Walnut,Butcher Block

⭐ Quality Rating

Excellent

⏱️ Response Time

Very quick (mention of Brad taking on a small job quickly suggesting faster than standard response time)

📝 Common Complaints

🛡️ Warranties Offered

None mentioned in the provided reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Impressive / Good value for money based on quality

📋 Care Tips

View Details

Carbon Smart Wood Innovation Hub

(5)

55 reviews

📍 1589 Sulphur Spring Rd Suite 111, Arbutus, MD 21227, USA

📞 +1 443-840-7373

The provided customer reviews for the countertop supplier business are exclusively positive, highlighting high customer satisfaction across the board. Reviewers consistently praise the craftsmanship, quality of materials (including reclaimed wood), expert customer service, professional installation, and clear communication. A comparative mention notes competitive pricing relative to quartz countertops when discussing hickory. The business utilizes reclaimed wood from locally felled trees, emphasizing sustainability and uniqueness. There are no reported complaints or issues in these reviews, nor specific information regarding installation difficulties, warranty details, or comparative pricing other than the one noted mention. Overall, the reviews indicate a high level of customer fulfillment and satisfaction with the company's work.

🌳 Common Materials

Reclaimed wood, walnut, maple, butternut, hickory, oak, ash, red elm.

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Value for money was mentioned positively for a hickory countertop compared to quartz, suggesting competitive pricing.

📋 Care Tips

Unknown

View Details

Big Brother's Marble & Granite

(4.4)

39 reviews

📍 1232 Ridgely St, Baltimore, MD 21230, USA

📞 +1 410-244-0054

Customer reviews for Big Brothers, a countertop supplier, indicate predominantly positive experiences concerning the quality of countertops and installation, as well as customer service and professionalism across multiple transactions. Common materials requested or used include quartz, granite, marble, and quartzite, with installation services often praised for being timely and clean. Pricing is frequently mentioned as reasonable or competitive compared to competitors, though some negative reviews highlight isolated issues such as poor customer service, delayed responses in certain cases, and inadequate warranty support. For maintenance, specific care tips are not widely detailed in the reviews, though general advice for some materials like granite may be inferred. Overall, the business appears to offer reliable service with a mix of positive and negative feedback based on individual experiences.

🌳 Common Materials

quartz,granite,marble,quartzite

⭐ Quality Rating

Excellent

⏱️ Response Time

Customers generally report prompt response times, with instances of rapid action for fixes (e.g., rush jobs) and timely completions (e.g., from templating to installation within days or a week). Negative reviews mention occasional delays but lack specific metrics, averaging around typical business response for repair services.

📝 Common Complaints

Poor customer service and communication from specific staff members (in one review).,Misleading quotes or inaccurate initial estimates.,Damaged surfaces (e.g., chipping) that may not have lasted or been fully resolved despite repairs.

🛡️ Warranties Offered

Guarantees for repairs are mentioned (e.g., repair services within days after damage), but specific warranty terms or duration are not detailed in the reviews. No explicit warranty information for defects or long-term coverage is provided.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Feedback on pricing is generally positive, with multiple reviews noting competitive or cheaper rates compared to competitors and the big box store, offering good value for money. No explicit complaints about pricing are mentioned in the negative reviews, which focus instead on service aspects.

📋 Care Tips

No detailed care or maintenance tips are provided across the reviews, though one positive review references soapstone (which typically requires specific care like periodic oiling).

View Details

Venezia Surfaces

(4.7)

43 reviews

📍 1954 Halethorpe Farms Rd #500, Halethorpe, MD 21227, USA

📞 +1 833-836-3942

Customer reviews for Venezia Surfaces highlight strong positive feedback on the quality of countertops, installation, and customer service. Potential customers may find value in the variety of materials like granite, quartz, and natural stone, along with fast response times and delivery. While most feedback regarding material staining and value for money is favorable, there is one mention of negative experience with quartz staining.

🌳 Common Materials

granite,quartz,natural stone,marble-like 'Taj Mahal',wood

⭐ Quality Rating

Excellent

⏱️ Response Time

Reviews indicate very fast or immediate responses in many cases, often mentioning quick customer interactions and delivery.

📝 Common Complaints

Issues were mainly limited to one review noting that quartz surfaces may stain easily and require prompt cleaning with microfiber and dish detergent.

🛡️ Warranties Offered

Several customers noted their satisfaction with guarantees or assurances, although specific details like types or durations were not typically mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers generally found the prices to be fair or offer good value for money, with some mentioning competitive or best prices available.

📋 Care Tips

Mild cleaning using microfiber cloths and dish detergent recommended for quartz surfaces.

View Details

Cabinet Era Baltimore - Wholesale Cabinets and Vanities

(4.9)

262 reviews

📍 3720 Washington Blvd, Halethorpe, MD 21227, USA

📞 +1 410-242-3333

People say this cabinet store offers a wide range of high-quality cabinets and countertops. They highlight the helpful and knowledgeable staff, and the smooth, stress-free experience. They also like the quick turnaround time, wonderful drawings, and responsiveness to changes.

View Details

Home Surplus - Formerly Castle Wholesalers

(4.4)

239 reviews

📍 3111 Wilmarco Ave, Baltimore, MD 21223, USA

📞 +1 410-644-4200

Customer reviews highlight exceptional customer service, particularly praising staff members for their professionalism, responsiveness, and expertise in guiding customers through selections and customizations. There are mentions of in-house design services, a wide product range, on-time delivery, high-quality materials, and competitive pricing. No significant issues or complaints are reported.

🌳 Common Materials

Not mentioned in reviews.

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None mentioned.

🛡️ Warranties Offered

Not mentioned in reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback on prices being great and well-priced.

📋 Care Tips

Not mentioned in reviews.

View Details

Top This! Inc.

(4.1)

25 reviews

📍 3807 Bank St, Baltimore, MD 21224, USA

📞 +1 410-327-2633

Customer reviews for the business include a mix of highly positive feedback praising the service, professionalism, installation quality, customer service, and competitive pricing, with some mentions of product selection limitations and specific negative incidents related to installation errors, prolonged service unavailability, and a single bad experience regarding materials. The business lacks a physical showroom as indicated by one review.

🌳 Common Materials

Countertops,Doors,Kitchen Cabinets,Custom built tops,Wolf cabinet line

⭐ Quality Rating

Good

⏱️ Response Time

Not explicitly stated in the provided reviews

📝 Common Complaints

Specific poor installation experience reported (half-drunk, unprepared installers causing damage),Experience with unavailable material when needed,Potential for mismatched quoted price and actual charge (mentioned once)

🛡️ Warranties Offered

No warranties or guarantees are explicitly mentioned in the provided reviews

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Reviews explicitly mention being a price leader and having the lowest prices (multiple times). One review implies a negative perspective (would have been good on price but poor service caused delay). Another review notes the need for price checking.

📋 Care Tips

No specific care or maintenance tips for countertops are mentioned in the reviews

View Details

JD Mar, LLC

(5)

2 reviews

📍 521 N Haven St, Baltimore, MD 21205, USA

📞 +1 667-391-4035

Based on the provided customer reviews, no valid review text was found, so no summary can be generated.

⭐ Quality Rating

Unknown

👥 Customer Service Rating

Unknown

View Details

Custom Kitchen Countertops, LLC

(3.8)

11 reviews

📍 1004 Wilso Dr, Baltimore, MD 21223, USA

📞 +1 410-525-0017

This business is highly regarded for its high-quality craftsmanship and excellent customer service, particularly praised for its knowledgeable staff and prompt service. They specialize in solid surface countertops and are noted for offering competitive pricing, making them a recommended choice for customers seeking professional and efficient countertop solutions.

🌳 Common Materials

Solid Surface

⭐ Quality Rating

Excellent

⏱️ Response Time

Excellent

📝 Common Complaints

Poor customer service attitude

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Good

📋 Care Tips

Yes

View Details

Rock Tops Fabrication

(4.6)

18 reviews

📍 18 Gwynns Mill Ct, Owings Mills, MD 21117, USA

📞 +1 410-363-4267

Customer reviews for Rock Tops, a countertop supplier, show predominantly positive feedback. The company is praised for its customer service, professionalism, craftsmanship, and material quality. Installations are commended, with high-quality materials like quartz and marble often highlighted. The business offers lifetime warranties on products and installation. However, some customers have reported dissatisfaction with marble shipments, unexpected costs with premium materials like Calacatta marble, and require proper care instructions (e.g., sealing specific stones).

🌳 Common Materials

quartz,marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Receiving unapproved Calacatta marble slabs instead of purchased ones.,Unexpected additional charges or costs for marble installations.

🛡️ Warranties Offered

Products: Lifetime warranty (mentioned in positive reviews).,Installation: Lifetime warranty (mentioned in positive reviews).

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good value for money and explanations about costs (positive).,Premium marbles, while beautiful, come with a higher price point (positive).,Unexpected charges for marble shipments (negative).

📋 Care Tips

Sealing certain types of stone (like Calacatta marble) is necessary (positive).

View Details

GRANITE MR LLC

(4.3)

49 reviews

📍 7511 Pulaski Hwy, Rosedale, MD 21237, USA

📞 +1 410-325-5000

The reviews for the countertop supplier business present a mix of positive and negative experiences. Many customers praise the quality of the countertops and installation, positive customer service interactions, particularly with Alexis and Ricky, the friendly and knowledgeable staff, and competitive pricing. The convenience of choosing their business was frequently highlighted, often due to a recommendation from another company or a positive first impression. However, common complaints include logistical issues related to order and delivery tracking, occasional delays or breakdowns in communication regarding information or status updates, and isolated negative experiences linked to customer service or installation issues which were sometimes addressed. A helpful DIY tip from one review suggests verifying sink hole placement for specific orders. Overall, many customers report high satisfaction with their final products and service.

🌳 Common Materials

Granite,Quartz,Marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Excellent (based on typical initial contact/friendly service, but complaints noted regarding delivery tracking updates)

📝 Common Complaints

Logistics/Shipping issues related to tracking and scheduling,Communication breakdowns regarding information or status updates,Installation errors (specifically sink shims/holes, minor repairs becoming visible,Poor customer service (extreme outlier cases)

🛡️ Warranties Offered

Not explicitly discussed in the provided reviews, either positively or negatively.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally positive and encouraging, often described as 'good', 'nice', 'very competitive', or 'good prices'.

📋 Care Tips

One review contains a tip specifically for sink installation regarding the sink hole matching the old one.

View Details

Carefree Kitchens, Inc. Corporate Offices and Warehouse

(4.8)

16 reviews

📍 2901 Strickland St, Baltimore, MD 21223, USA

📞 +1 410-233-4900

The provided reviews consist of several positive comments, praising the professionalism of the staff, the quality of service and installation, and describing the work environment positively. Aside from one brief mention of American-made products ('ave'), no specific materials used for countertops are detailed in these reviews. There is seemingly incomplete data with many entries simply stating "No review text" and no negative feedback provided.

🌳 Common Materials

[No information available]

⭐ Quality Rating

Based solely on positive service and installation comments, quality appears to be rated highly but no specific rating value was taken directly from reviews.

⏱️ Response Time

[No information provided in these reviews]

📝 Common Complaints

[No negative comments found in these reviews]

🛡️ Warranties Offered

[No discussion of warranties in the provided reviews]

👥 Customer Service Rating

Excellent (Based on multiple positive mentions of customer service)

💰 Pricing Feedback

[No information provided in these reviews]

📋 Care Tips

[No information provided in these reviews]

View Details

United Marble & Granite Company

(4)

76 reviews

📍 1581 Sulphur Spring Rd #101, Halethorpe, MD 21227, USA

📞 +1 443-543-0139

The reviews provide feedback on services like granite and quartz countertop fabrication and installation. Many customers report positive experiences regarding the quality of materials, customer service, and installation processes, often describing outcomes as excellent or very satisfactory. However, some reviews mention incidents of damage during installation, delays in product delivery, and communication challenges, along with rare but severe cases described as scams or bait-and-switch scenarios.

🌳 Common Materials

granite,quartz,Silestone

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

damage during installation (scratches/walls), poor communication/delay in resolution (multiple contacts needed), delays in product delivery,bait-and-switch incident (sold granite to another customer without notification),refusal to repair damage post-installation

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive

📋 Care Tips

Unknown

View Details

Joel Bare Woodworking

(5)

11 reviews

📍 479 Mill Creek Rd, Bird in Hand, PA 17505, USA

📞 +1 717-333-8449

Customer reviews for this countertop supplier business consist of multiple positive testimonials praising various aspects of their services. Potential customers can expect high praise for craftsmanship, attention to detail, customer service, and competitive pricing. Common materials mentioned include butcher block (cherry, maple, tiger maple), and installation services appear to be handled professionally by the business's associates. The pricing described is listed as very good or great. There are also indications of excellent word-of-mouth from a small group of satisfied customers.

🌳 Common Materials

Butcher Block (Cherry, Maple, Tiger Maple),Solid Wood (Not Specific Wood)

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

No common complaints or issues were mentioned in the provided reviews.

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is mentioned as 'great prices' in one review

📋 Care Tips

No care or maintenance tips for countertops were mentioned in the provided reviews.

View Details

Legacy Wood Product Inc

(4.4)

15 reviews

📍 2201 Russell St, Baltimore, MD 21230, USA

📞 +1 443-505-8461

Customer reviews for this countertop supplier highlight several strengths. Prospects can expect a selection of materials including granite and wood, along with cabinetry options like plywood sides and real wood frames. The majority of reviewers gave favorable feedback on the quality of countertops and installation, quality of cabinetry, and customer service. Customers also frequently comment on the reasonable pricing and value for money. Reviews mention excellent customer service and efficient project management. Response times are noted as generally good, with projects completed in a reasonable timeframe. The installation or finishing process was considered satisfactory by most customers. However, a single review mentioned issues with workmanship and quality control.

🌳 Common Materials

Reviews mention granite and wood as common countertop materials.

⭐ Quality Rating

Good

⏱️ Response Time

Exceptional or fast response times and project completion durations were frequently mentioned.

📝 Common Complaints

A single review highlighted issues with workmanship, installation quality, and durability.

🛡️ Warranties Offered

No specific warranties or guarantees were mentioned by customers.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers mentioned very reasonable, unbeatable, wholesale, and cost-effective pricing.

📋 Care Tips

No care or maintenance tips for countertops were shared in the reviews.

View Details

Maryland Countertop Solutions

(4.2)

22 reviews

📍 505 Kane St, Baltimore, MD 21224, USA

📞 +1 410-633-1940

Maryland Countertop Solutions appears to be a countertop supplier that emphasizes communication and installation services, with a focus on competitive pricing. Based on the reviews, the business generally receives positive feedback for its product quality, customer service, and price competitiveness. However, there are some complaints regarding the responsiveness of staff and minor installation issues. Common services mentioned include kitchen countertop installation, measurement services, and repair work. Potential customers should be aware of mixed feedback on communication and warranty terms.

🌳 Common Materials

Granite,Quartz,Laminate

⭐ Quality Rating

Good

⏱️ Response Time

No typical response time mentioned

📝 Common Complaints

Poor communication from staff,Issues with measurement accuracy,Lack of warranty or unexpected warranty limitations,Deposits for services

🛡️ Warranties Offered

Guarantee for installation and materials,Lifetime warranty for certain products,Defect-only coverage,Prior warranty claims

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally competitive pricing, with some notes of fair pricing. One complaint about a high non-refundable deposit.

📋 Care Tips

Unknown. No maintenance or care tips were mentioned in the reviews.

View Details

Cheap Granite Countertops in Baltimore, USA

Custom Kitchen Countertops, LLC

(3.8)

11 reviews

📍 1004 Wilso Dr, Baltimore, MD 21223, USA

📞 +1 410-525-0017

Customer reviews discuss the services provided by the countertop supplier, including countertop fabrication. Positive feedback highlights excellent customer service, high-quality installations, friendly staff, timely work, and competitive pricing. One negative review mentions a scheduling issue with poor responsiveness or rudeness, leading to a decision not to use the company. Materials explicitly mentioned include stone and solid surface, with overall value for money generally noted. However, no specific details are provided on warranties, care tips, average response time, or customer service ratings due to variability in the provided reviews.

🌳 Common Materials

Stone,Solid Surface

⭐ Quality Rating

Excellent

⏱️ Response Time

Not explicitly stated; one review indicated an issue with slow or rude response during scheduling, but no average or specific time provided

📝 Common Complaints

Poor responsiveness or rudeness during customer interactions, specifically related to scheduling an appointment

🛡️ Warranties Offered

Not mentioned in any reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally competitive and reasonable, with customers noting good value for money in several positive reviews

📋 Care Tips

Not discussed in any reviews

View Details

Stone Solutions LLC

(4.7)

55 reviews

📍 9341 Philadelphia Rd Suites K-L, Rosedale, MD 21237, USA

📞 +1 410-274-1953

People say this countertop store provides excellent service for fireplace stone removal and replacement, as well as countertop needs. They also highlight the company's punctuality, professionalism, and thorough cleanup.

View Details

KNC Granite & Quartz Countertops Maryland

(4.9)

61 reviews

📍 9700 Martin Luther King Jr Hwy ste c, Lanham, MD 20706, USA

📞 +1 301-577-4585

Customer reviews for KNC Granite and Quartz predominantly highlight a seamless process, professional installation by experienced owners (Gokhan and Ozkan), and high satisfaction with the quality of granite and quartz countertops. Price comparison services are frequently mentioned, generally leading customers to choose KNC due to its competitive and fair pricing relative to other providers. Installation times are typically short (up to 3 business days) by appointment. The positive experience extends to customer service and customization capabilities for unique projects.

🌳 Common Materials

granite,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

As low as 3 business days or less when scheduling permits.

📝 Common Complaints

None prominently highlighted in the reviews provided.

🛡️ Warranties Offered

Mentioned warranties exist but are not detailed in the reviews provided.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers noted fair pricing and often considered KNC's prices competitive or more advantageous compared to other providers.

📋 Care Tips

No specific care or maintenance tips were provided in the reviews.

View Details

GranitePro

(5)

288 reviews

📍 5320 Enterprise St Suite B, Eldersburg, MD 21784, USA

📞 +1 410-453-8571

People say this countertop store offers a wide variety of granite countertops, and they praise the knowledgeable and helpful staff who provide excellent customer service. They also highlight the seamless and professional installation process, with many mentioning the attention to detail and the beautiful results.

View Details

Maryland Countertop Solutions, LLC

(5)

6 reviews

📍 1744 E Joppa Rd, Parkville, MD 21234, USA

📞 +1 443-725-4191

Customer reviews highlight overall satisfaction with the company's services. Several reviews mention positive attributes including excellent workmanship, friendly and professional customer service, competitive pricing, and successful collaboration with contractors. Potential customers are advised about specific service highlights such as waterfall installation (implied stone/granite material), consistently positive quality feedback, Maryland location noted in one review, and highly recommended service experiences.

🌳 Common Materials

Stone/Granite (implied by waterfall),Stainless Steel,Quartz,Marble,Laminate

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers noted competitive pricing, friendly service, and ease of pricing selection.

📋 Care Tips

Unknown

View Details

Venezia Surfaces

(4.7)

43 reviews

📍 1954 Halethorpe Farms Rd #500, Halethorpe, MD 21227, USA

📞 +1 833-836-3942

Customer reviews suggest that Venezia Surfaces provides a range of countertop materials, with positive feedback on the quality of countertops and installation, as well as excellent customer service and fast response times. Pricing is generally viewed as fair, and there is one common issue reported with staining on quartz surfaces, but this is manageable with recommended cleaning methods. No specific warranties are mentioned in the reviews.

🌳 Common Materials

Natural Stone,Quartz,Granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Response times are typically fast, with quick replies to inquiries noted.

📝 Common Complaints

Staining issues with certain quartz countertops

🛡️ Warranties Offered

No specific warranties or guarantees are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Overall positive feedback on fair pricing and good value for money.

📋 Care Tips

Cleaning quartz stains using a microfiber cloth and dish detergent

View Details

Baltimore Granite Direct

(4.7)

26 reviews

📍 2197 Greenspring Dr, Timonium, MD 21093, USA

📞 +1 410-252-3620

The reviews for this countertop supplier business are predominantly positive. Customers consistently praise the quality of the countertops and installation, highlight a wide selection, particularly of granite and quartz options, commend the helpful, knowledgeable, and friendly customer service staff, and express satisfaction with the pricing. No common complaints or issues are mentioned across the reviews. There are recommendations regarding typical response times and support for maintenance, but details are sparse. Warranties offered are limited in discussion within these reviews.

🌳 Common Materials

granite,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

🛡️ Warranties Offered

mentioned: potential lifetime guarantee for installation (calls 'guarantee'), typically 10-year warranty for product, up to 15-year guarantee for installation and product

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Great price,Cheapest price found,Best bang for the buck,Great price

View Details

GRANITE MR LLC

(4.3)

49 reviews

📍 7511 Pulaski Hwy, Rosedale, MD 21237, USA

📞 +1 410-325-5000

Customer reviews indicate predominantly positive experiences with a national countertop supplier, highlighting strong customer service, high quality of materials and installation, and competitive pricing. The most frequently mentioned materials are granite, quartz, and marble, with several reviewers praising specific staff members like Alexis and Ricky for their helpfulness and expertise. Commonly noted positives include friendly and helpful service, quick and efficient installation, and good-looking results. However, some reviewers raised concerns about communication, with instances of missed appointments, lack of notifications for deliveries, and phone call handling issues.

🌳 Common Materials

granite,quartz,marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Excellent (generally fast for appointments, some mention delays due to external factors like delivery logistics)

📝 Common Complaints

Poor communication,Issues with delivery logistics

🛡️ Warranties Offered

Not detailed in reviews, but mentions guarantees covering materials and/or workmanship in several positive reviews

👥 Customer Service Rating

Good

💰 Pricing Feedback

Positive, with reviews mentioning good prices, value for money, and recommendations (specifics not provided).

📋 Care Tips

Ensure sink drain hole position matches existing plumbing when replacing surfaces.

View Details

Rock Tops Fabrication

(4.6)

18 reviews

📍 18 Gwynns Mill Ct, Owings Mills, MD 21117, USA

📞 +1 410-363-4267

Customer reviews for this countertop supplier business show mixed feedback. Potential customers receive positive information regarding quality craftsmanship, professionalism, and customer service in some instances. Issues surrounding workmanship (seams, seams on counters, material suitability) and material choices/selections are also reported, along with a complaint about trust in one specific negative experience. Information on warranties exists but is sparse. The pricing of the countertops themselves is not generally discussed.

🌳 Common Materials

Quartz,Marble,Granite

⭐ Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

Inconsistent workmanship (seams, original installation quality could be an issue),Unexpected material substitutions without explicit prior confirmation,Lack of trust or transparency in the sales/installation process (WORST review),Unclear or aggravated repair experience

🛡️ Warranties Offered

'Still Rocking' warranty (assumed or generalized mention),Assurance of backup workmanship guarantee exists in some quoted reviews

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Unknown

📋 Care Tips

One review mentions that non-abrasive cleaners are recommended for natural stone.

View Details

United Marble & Granite Company

(4)

76 reviews

📍 1581 Sulphur Spring Rd #101, Halethorpe, MD 21227, USA

📞 +1 443-543-0139

Customer reviews for United Marble & Granite (UMG) cover various aspects including material selection, installation quality, customer service, and value. Positive impressions highlight excellent service, timely and professional installation, quality materials that maintain appearance over time, friendly staff, and reasonable pricing. Notable issues reported include installer errors (damage, scratches, product delays), customer service frustrations in specific cases, a potential 'bait and switch', and documented attempts to resolve damages ('it happens'). The selection includes a variety of materials like granite ('Eko'), quartz, and Silestone.

🌳 Common Materials

granite,quartz,Silestone

⭐ Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Damagerelated issues during installation (walls scratched)

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Value for money was mentioned, with some negative experience noted in a single review.

📋 Care Tips

Venetian plaster can be cleaned with appropriate cleaners.

View Details

Granite Outlet Kitchen & Bath Design Studio

(4.6)

183 reviews

📍 56 W Timonium Rd, Timonium, MD 21093, USA

📞 +1 410-252-5225

Based on the reviews, Granite Outlet receives positive feedback on the quality of their materials and installation, with many customers expressing high satisfaction through word-of-mouth recommendations. There is emphasis on professional service, timely execution, and varied material offerings. No significant complaints or pricing concerns are highlighted in the provided reviews. Customers also appreciate the helpful guidance provided during selections and care-related suggestions.

🌳 Common Materials

granite,quartz,quartzite,laminate,MSI

⭐ Quality Rating

Excellent

⏱️ Response Time

Varies but generally prompt (quotes appointments scheduled quickly; jobs completed faster than expected).

📝 Common Complaints

None mentioned in these reviews.

🛡️ Warranties Offered

Mentioned indirectly (e.g., 'full replacement or reinstallation if needed if not satisfied', 'lifetime warranties frequently offered', 'material defects covered under warranty'), but specific details not provided in reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback includes 'reasonable', 'most reasonable from cost perspective', 'right price', but no negative feedback on pricing was given.

📋 Care Tips

One review briefly mentions considerations for sink combinations with granite/marble and an unusual tip regarding very cold substances on marble using an ice cream scoop.

View Details

Design Tops

(4.9)

62 reviews

📍 435 Stiemly Ave, Glen Burnie, MD 21060, USA

📞 +1 410-761-6336

Customer reviews for Design Tops highlight exceptional customer service in most instances, with staff like Britt frequently mentioned as helpful, professional, and easy to work with. Installations are consistently described as high-quality and completed efficiently, with good communication and responsiveness. Granite is frequently praised for its quality and aesthetics, alongside marble. Most customers find the prices reasonable and value the service provided. However, a few negative reviews mention instances where expectations were not fully met or where earlier choices were more expensive (like quartz compared to granite/budget options).

🌳 Common Materials

granite,marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Expectations not fully met,Pricing may not match the quality sought,Initial service start potentially rocky (rare case)

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reasonable,Prominent choice compared to more expensive options like quartz

📋 Care Tips

Not mentioned

View Details

Big Brother's Marble & Granite

(4.4)

39 reviews

📍 1232 Ridgely St, Baltimore, MD 21230, USA

📞 +1 410-244-0054

Reviews for Big Brothers primarily highlight their professionalism, quality installation, positive customer service, and competitive pricing for granite, quartz, soapstone, and quartzite countertops. Most accounts praise the process, workmanship, and value, though some negative reviews mention service, quote accuracy, communication, and mistaken materials.

🌳 Common Materials

granite,quartz,quartzite,soapstone

⭐ Quality Rating

Excellent

⏱️ Response Time

Good

📝 Common Complaints

Poor customer service (rude, hostile),Misleading quotes,Mistaken material choices,High mistakes requiring correction

🛡️ Warranties Offered

No specific warranty details mentioned in reviews, but repair services are referenced.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally rated as excellent, with mentions of competitive pricing, good value, and being cheaper than big box stores and some competition.

📋 Care Tips

Unknown

View Details

TopStone Granite LLC

(5)

56 reviews

📍 5921 Moravia Park Dr b6, Baltimore, MD 21206, USA

📞 +1 410-488-9105

The reviews for Topstone are predominantly positive, highlighting a smooth customer experience, professional and friendly staff, high-quality countertop fabrication and installation, competitive pricing, and efficient service. Customers frequently mention specific individuals like Tim and Kelly, praising their skills, responsiveness, and helpfulness. The installation process is reported to be fast, with projects completed within days after decision-making. Customer service is consistently commended, with mentions of quick responses, friendly interactions, and repair services readily available. The quality of countertops and workmanship is frequently described as excellent. No specific material beyond granite is detailed repeatedly, although 'granite' and 'black granite' are mentioned. There are no direct complaints or dissatisfaction expressed, but one reviewer mentioned an unexpected issue with a fireplace surround that they had, which Tim repaired. No specific warranties are defined in the reviews, but the overall quality and service are presented as fulfilling.

🌳 Common Materials

Granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Very Fast (Within days or immediate/same-day)

📝 Common Complaints

🛡️ Warranties Offered

None specific mentioned, but satisfaction and high quality implied

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Fair, reasonable, competitive, excellent value for money

📋 Care Tips

View Details

ADEO Marble & Granite

(5)

21 reviews

📍 6604 Landay Ave, Rosedale, MD 21237, USA

📞 +1 443-885-9733

Customers consistently praise ADEO Marble & Granite for their countertop services, mentioning positive experiences with the quality of materials, professional and knowledgeable staff (particularly Ekrem), timely and skilled installation, and competitive pricing. Commonly mentioned materials include granite and quartz, with marble also noted. ADEO is frequently recommended for its excellent customer service and outstanding results.

🌳 Common Materials

granite,quartz,marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Prompt and fast response times were mentioned, with examples like installation the day promised or within a week.

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers overwhelmingly describe the pricing as unbeatable, amazing, phenomenal, and significantly cheaper than competitors.

📋 Care Tips

None mentioned

View Details

Mason Marble & Granite Inc

(5)

10 reviews

📍 2300 Washington Blvd, Baltimore, MD 21230, USA

📞 +1 443-224-8212

Customer reviews consistently praise Mason Marble and Granite for their professional and friendly service, fast turnaround times, and overall quality of work. Potential customers are advised that the business has a positive reputation, with multiple reviewers expressing high satisfaction and recommending it for countertop installation services.

🌳 Common Materials

Granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

📋 Care Tips

View Details

MSI Baltimore

(4.7)

342 reviews

📍 7595 Montevideo Rd #200, Jessup, MD 20794, USA

📞 +1 410-799-9631

The reviews present a mixed sentiment towards the countertop supplier MSI, with positive feedback focusing on the extensive inventory (including slabs and samples), helpful and knowledgeable staff (e.g., Lynda, Raul, Will), and the variety of material options available. Neutral feedback mentions the inventory level but with some concerns about price sensitivity. Negative feedback highlights instances of poor staff behavior (unprofessional, rushed) and potential issues with pricing transparency and perceived customer price protection. Customers generally noted the ability to pick out slabs directly from inventory, the use of an app for ordering and sample requests, and specific care instructions mentioned only in one review regarding maintaining a polished quartz finish.

🌳 Common Materials

quartz,granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Poor staff behavior (unprofessional, rushed),Price sensitivity,Uncertainty regarding pricing transparency

🛡️ Warranties Offered

Transferable warranty

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive value for money perception; some reviews hint at 'customer price protection' but no negative specific pricing complaints are detailed.

📋 Care Tips

To maintain the polished finish of quartz, avoid using harsh chemicals and protect against stains.

View Details

Maryland Countertop Solutions

(4.2)

22 reviews

📍 505 Kane St, Baltimore, MD 21224, USA

📞 +1 410-633-1940

Maryland Countertops is generally perceived positively by customers based on the reviews provided. Potential customers are drawn to the mentioned aspects of good workmanship, competitive pricing, efficient service, knowledgeable staff (particularly Mary and her team), and swift installation. However, significant gaps exist in the available reviews. There's no direct mention of specific materials used, quotes on standard warranty duration, or detailed care instructions. The reviews are limited in coverage, showing both very positive and very negative experiences, highlighting important distinctions in customer service quality.

🌳 Common Materials

Not specified in the reviews provided

⭐ Quality Rating

Good (Mostly)

⏱️ Response Time

Measurements made within the week, estimates provided quickly online or over the phone. Lack of detailed time reports prevents average calculation.

📝 Common Complaints

Poor customer service/communication (e.g., yelling receptionist, disengaged employee, unprofessional repair),High initial deposit requirement

🛡️ Warranties Offered

Standard lifetime warranties for countertops and potentially repairs, though specific details like duration or coverage limits are not consistently detailed in the reviews

👥 Customer Service Rating

Varies significantly

💰 Pricing Feedback

Positive feedback notes competitive and affordable pricing.

📋 Care Tips

Limited tips were mentioned. One review included a phrase suggesting careful handling, potentially regarding removal: 'apply minimal pressure'

View Details

Gold Marble Granite & Cabinets, LLC

(4.4)

14 reviews

📍 2912 Stafford St, Baltimore, MD 21223, USA

📞 +1 443-810-8365

Customer reviews indicate high levels of satisfaction with the quality of materials, craftsmanship, installation, and overall service professionalism. Positive mentions highlight speedy service, fair pricing, and professionally trained staff. Potential issues include delays in service delivery and inconsistent pricing information given to customers. No consistent care instructions are provided, and warranty details remain unspecified.

🌳 Common Materials

granite,marble,stainless

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown / varied - Some reviews noted missed appointments.

📝 Common Complaints

Missed appointments,Price increases

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Mixed - Some find it affordable, others find it overpriced or confused by quotes.

📋 Care Tips

Not mentioned

View Details

United Granite Countertops

(4.6)

114 reviews

📍 6315 Howard Ln, Elkridge, MD 21075, USA

📞 +1 410-540-9333

The majority of reviews for United Granite are highly positive, highlighting exceptional customer service (e.g., Sam, Fred, Hien, Eddie), a vast and impressive selection of materials (granite and marble included), detailed-oriented installation carried out by professional crews, and solid quality ratings for both products and service. No specific pricing or warranty details are provided in the reviews. One reviewer also noted the practical advantage of a one-stop shop for material selection, fabrication, and installation.

🌳 Common Materials

granite,marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None mentioned or resolved in the reviews; however, matching existing hard-to-find patterns was successfully undertaken.

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reasonable costs mentioned by one reviewer, but no significant praise for exceptional value/lowest price was noted.

📋 Care Tips

Unknown

View Details

Concrete Countertops in Baltimore, USA

Community Concrete Material Supply LLC

(4.6)

11 reviews

📍 4501 E Fayette St, Baltimore, MD 21224, USA

📞 +1 410-648-4918

The reviews indicate positive experiences with a concrete construction or supply company, focusing on factors like punctuality, quality, customer service, and pricing. The business is described with positive attributes such as good service, on-time delivery, smooth finishes, and positive interactions with staff. One negative aspect mentioned is pricing, but overall, the feedback is predominantly favorable for service, product quality, and company culture. However, no information regarding countertops, warranties, material options other than concrete, or maintenance tips is provided in the reviews.

🌳 Common Materials

Concrete (as a supplier or contractor).

⭐ Quality Rating

Excellent

⏱️ Response Time

Prompt; compliments such as 'on time' and '5 minutes early' are recorded.

📝 Common Complaints

The pricing was viewed as too expensive by one reviewer.

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

The price point of $500/yard was criticized for being too high. Some reviews did not specifically comment on price but mentioned positive experiences in other areas and indicated no negative mention.

📋 Care Tips

None mentioned.

View Details

Big Brother's Marble & Granite

(4.4)

39 reviews

📍 1232 Ridgely St, Baltimore, MD 21230, USA

📞 +1 410-244-0054

Customer reviews for Big Brothers highlight numerous positive experiences, including professional customer service, knowledgeable staff, high-quality installations, and competitive pricing. Common materials mentioned include quartz, granite, quartzite, and soapstone. While the majority of feedback praises the company's work and reliability, some reviews contain complaints regarding adherence to initial quotes and delays in minor repairs. Overall, the business appears well-regarded for its professionalism and craftsmanship, though potential issues with customer service quality from specific instances or pricing discrepancies might require attention.

🌳 Common Materials

granite,quartz,quartzite,soapstone

⭐ Quality Rating

Excellent

⏱️ Response Time

Generally prompt; noted instances of delay in minor repairs (average 1-7 days for response/replacement) but overall service meeting expectations.

📝 Common Complaints

Adherence to initial quotes/pricing,Minor delays or lapses in service quality from specific instances

🛡️ Warranties Offered

Granite warranty typically covers scratches, chips, cracks, and seam issues,Repair services provided within a reasonable timeframe

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive feedback regarding competitive pricing, often lower than competitors or big box stores, but concerns raised about potential misquotes and initial pricing discrepancies not honored.

📋 Care Tips

Customer care specialist advised using appropriate cleaners for soapstone countertops

View Details

Terrazzo & Marble Supply Companies

(4.3)

6 reviews

📍 6100 Seaforth St, Baltimore, MD 21224, USA

📞 +1 410-633-6200

The customer reviews reflect limited feedback, with three blank entries. One review expresses a predominantly negative experience related to difficulties finding the business, while another provides positive comments about unfettered access and attitude. No information about core topics such as product materials, quality, pricing, customer service, warranties, response times, or maintenance tips is available from these reviews.

🌳 Common Materials

No data available. No materials are referenced.

⭐ Quality Rating

Unknown. The reviews do not discuss the quality of the countertops or installation.

⏱️ Response Time

Unknown. No information about service call response times is provided.

📝 Common Complaints

Regarding directions to the business location based on another comment (3 stars, difficulty finding the business).

🛡️ Warranties Offered

No data available. No warranties or guarantees are mentioned.

👥 Customer Service Rating

Fair. Based on a comment: 'Friendly, fast unload! Good work attitude here.' However, the review of this may be tempered by the 3-star negative review provided earlier.

💰 Pricing Feedback

Unknown. No feedback on pricing or value for money is provided.

📋 Care Tips

No data available. No maintenance or care tips are mentioned.

View Details

Tri-County Concrete Supply || Maryland's Leading Stamped & Decorative Concrete Supply Center

(5)

1 review

📍 2203 Conowingo Rd, Bel Air, MD 21015, USA

📞 +1 410-838-3010

Customer reviews highlight a specific project purchase related to a patio driveway and front porch, specifically noting friendly staff and positive feedback regarding the price being reasonable.

🌳 Common Materials

Unknown

⭐ Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Good

📋 Care Tips

Unknown

View Details

Epoxy Depot Baltimore/DC

(5)

92 reviews

📍 7525 Connelley Dr # H, Hanover, MD 21076, USA

📞 +1 443-202-1189

Customer reviews provided primarily focus on positive experiences with Epoxy Depot's training programs, product quality, and customer service. Many reviews highlight the knowledgeability and friendliness of staff, particularly Lou and AJ, the high quality of materials (notably epoxy floors), effective customer service, and the educational value of the training classes.

🌳 Common Materials

Epoxy Floors,Flake Flooring,Countertops

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

Mentioned infrequently; potential durability implied by customer service emphasis on quality and professional installation.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Indirectly positive; mentions 'best price', value for money ('worth every dollar') for training.

📋 Care Tips

A brief side note to 'flow counters around heat' for recovery periods when relevant.

View Details

MB Masonry Concrete

(4.7)

43 reviews

📍 501 S Gilmor St, Baltimore, MD 21223, USA

📞 +1 443-873-8439

Customer reviews for MB Masonry & Concrete are predominantly positive, highlighting the company's efficiency, high-quality work, excellent customer service, and fair pricing. Mentioned strengths include prompt response times, professional staff, strong work ethic, and excellent communication. Projects mentioned include residential concrete repairs, stone work, retaining walls, and parging.

🌳 Common Materials

Concrete, Stone, Brick, Masonry

⭐ Quality Rating

Excellent

⏱️ Response Time

Average response time for service calls appears to be under a day, with many noting same-day or next-day estimates.

📝 Common Complaints

No common customer complaints were mentioned in the reviews.

🛡️ Warranties Offered

No specific warranty information was mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers generally gave positive feedback on the company's pricing, describing it as fair or excellent value for money.

📋 Care Tips

Proper care for newly installed concrete and stone surfaces

View Details

Stone Solutions LLC

(4.7)

55 reviews

📍 9341 Philadelphia Rd Suites K-L, Rosedale, MD 21237, USA

📞 +1 410-274-1953

View Details

TopStone Granite LLC

(5)

56 reviews

📍 5921 Moravia Park Dr b6, Baltimore, MD 21206, USA

📞 +1 410-488-9105

Customer reviews for Top Stone/TopStone Granite LLC highlight a consistently positive experience focused on quality countertops, professional installation, and excellent customer service. The business is praised for its knowledgeable staff (like Tim and Kelly), fair and competitive pricing, and efficient processes (quick appraisals and installations). While granite is frequently mentioned as the primary material, the feedback covers various services including custom cutting, refinishing, and repair work. One review noted a quality issue with an initial fireplace installation but subsequent customer service was commended. The reviews do not explicitly mention any standard warranties.

🌳 Common Materials

Granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Quoted response times as prompt and quick (e.g., days, same-day repair visits, installations scheduled the same week).

📝 Common Complaints

Not explicitly detailed, only one instance of a potential quality issue noted.

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Feedback is predominantly positive, with customers stating prices are reasonable, fair, competitive, and matching the quality.

📋 Care Tips

Unknown

View Details

Heidelberg Materials, Cement

(4)

20 reviews

📍 3100 Mertens St, Baltimore, MD 21224, USA

📞 +1 410-276-7707

These sparse reviews offer limited feedback but highlight potential issues. Some users mention problems with customer service organization (e.g., slow response, poor coordination between staff and management), while others described the place as disorganized and dirty. A few users had specifically positive experiences with customer service or noted the quality as 'very good'. However, there are no specific details provided regarding material selection, pricing, care instructions, warranties offered, or installation quality.

🌳 Common Materials

Unknown. No specific materials are mentioned.

⭐ Quality Rating

Unknown. One reviewer used 'Very good', but no other details about quality or installation are provided in sufficient quantity for a meaningful aggregate rating.

⏱️ Response Time

Slower than typical. One reviewer commented on slow loaders and service.

📝 Common Complaints

Poor organization, slow response/service, disarray/disorganization.

🛡️ Warranties Offered

No information about warranties or guarantees is mentioned.

👥 Customer Service Rating

Mixed. Some reviews were positive ('Great customer service'), while others described very poor service experience.

💰 Pricing Feedback

No comments or feedback regarding pricing, value for money, or costs mentioned.

📋 Care Tips

No specific cleaning or maintenance care tips for countertops were provided in the reviews.

View Details

G&F General Construction LLC

(5)

32 reviews

📍 4208 1/2, 4208 White Ave, Baltimore, MD 21206, USA

📞 +1 443-557-8227

Customer reviews for G&F General Construction consistently praise the quality of work, installation process, and customer service. Projects ranging from constructing gazebos to driveway replacement, foundation repair, brick repointing, patio installation, and retaining wall rebuilding are mentioned. Work is described as prompt and professional, with responsiveness noted for service calls. Pricing is frequently described as fair. The business generally has positive feedback, though detailing services like countertops is beyond the scope here.

🌳 Common Materials

None specific to countertops (e.g., granite, quartz, laminate) are predominantly mentioned in reviews. Reviews focus on exterior materials like concrete, brick, stone veneer, and polymerizing sand used for landscaping and structural work.

⭐ Quality Rating

Excellent

⏱️ Response Time

Not explicitly stated in reviews that describe specific response times for service calls.

📝 Common Complaints

No specific common complaints related to countertops or installation quality are mentioned in these reviews.

🛡️ Warranties Offered

No warranty information specifically related to countertops or installation is provided in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is described as fair, great, or reasonable.

📋 Care Tips

No specific care or maintenance tips for countertops are mentioned in the reviews.

View Details

The Loading Dock, Inc.

(4.4)

450 reviews

📍 2 N Kresson St, Baltimore, MD 21224, USA

📞 +1 410-558-3625

The Loading Dock is a salvage and building materials supplier known for a wide selection of reclaimed lumber, building supplies, windows, doors, tiles, and other materials. Located in Baltimore, the store offers items at potentially low prices, though prices have reportedly increased in recent times. Reviews mention a positive customer experience with helpful staff, organized inventory, and good community involvement, but note challenges with hours that may restrict DIYers and increased prices attributed to recent management changes. New customers are advised to verify pricing and check inventory before visiting.

🌳 Common Materials

The reviews frequently mention lumber, reclaimed wood, windows, doors, paint, tiles (including floor and wall porcelain tile, and marble tile), and building materials in general.

⭐ Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

Reports of price increases due to management changes are cited as a drawback.

🛡️ Warranties Offered

No information about warranties for materials or installation is mentioned in the reviews.

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Reviews provide mixed feedback on pricing; some describe prices as unbeatable, offering great deals and low-cost options for projects (e.g., under $1k kitchen cabinet setup, reasonable prices for reclaimed lumber). However, one review expresses disappointment noting a significant price increase ('prices have quadrupled') for previously donated items.

📋 Care Tips

No information regarding care or maintenance tips for specific materials is mentioned in the reviews.

View Details

MSI Baltimore

(4.7)

342 reviews

📍 7595 Montevideo Rd #200, Jessup, MD 20794, USA

📞 +1 410-799-9631

Reviews for MSI highlight a large selection of beautiful slabs, particularly abundant granite, quartz, and marble, with staff frequently praised for being helpful, knowledgeable, patient, efficient, and going above and beyond. Customers consistently emphasize the wide variety and visual nature of the slab inventory. Positive service experiences contribute to satisfaction with pricing and overall value. The only negative review mentions issues with unprofessional routing by staff and problems specifically regarding the cutting quality of marble slabs.

🌳 Common Materials

granite,quartz,marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Response times are not explicitly specified in the reviews, but staff are consistently described as prompt, efficient, and helpful in assisting with selections.

📝 Common Complaints

Staff routing customer to the correct location was unprofessional,Countertop slabs (particularly marble) were not cut properly, looking damaged

🛡️ Warranties Offered

No specific warranties or guarantees related to caliber or service are mentioned in the provided reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Prices are frequently described as great, and customers emphasize the popularity and selection, implying good value.

📋 Care Tips

Take pictures and labels when selecting slabs

View Details

Baltimore Granite Direct

(4.7)

26 reviews

📍 2197 Greenspring Dr, Timonium, MD 21093, USA

📞 +1 410-252-3620

Customer reviews for this countertop supplier are predominantly positive, highlighting factors relevant to potential customers. Businesses appearing frequently in positive remarks include 'Baltimore Granite Direct' and 'Rob' when associated with installation or hold placement. Staff members such as 'Mary', 'Kelly', and 'Rob' are repeatedly mentioned positively by name. Several reviewers commend the professionalism, patience, and responsiveness of staff. The business offers a visually appealing showrooms and a diverse selection, particularly noted for granite but also covering quartz and marble. Installation service receives high praise for its quality and finish. Potential clients should be aware that while service experiences are excellent, specific details about warranty terms, explicit care instructions, and detailed pricing breakdowns are not consistently mentioned across all reviews. The review regarding online quotes requires further information to fully assess potential value for money in that specific context.

🌳 Common Materials

Granite,Quartz

⭐ Quality Rating

Excellent

📝 Common Complaints

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good value for money,Cheapest price found,Great price

📋 Care Tips

View Details

Domenic Petrucci Building Supplies

(4.3)

25 reviews

📍 4726 Pulaski Hwy, Baltimore, MD 21224, USA

📞 +1 410-522-0886

The reviews provided consist of both very positive feedback praising the company's work quality, pricing, and customer service, describing the staff as helpful and professional, and steps/concrete materials as reasonably priced or low-cost. However, there is one extremely negative review mentioning overcharging and threats, but overall the tone seems more favorable than cautionary based on the examples given.

🌳 Common Materials

No specific countertop materials are permanently mentioned in the reviews. Discussions focus more on 'concrete', 'concrete materials', and 'steps'.

⭐ Quality Rating

Multiple reviews explicitly mention good quality work or no issues with quality. However, there is one strongly negative but isolated review detailing bad work and overcharging. Given the preponderance of positive comments about the work quality, the overall sentiment leans towards positive.

⏱️ Response Time

Response time is not mentioned in any of the reviews.

📝 Common Complaints

The primary issue flagged in a single negative review is the potential for overcharging and poor work quality, accompanied by a mention of threats. No other specific complaints are raised in the majority positive feedback.

🛡️ Warranties Offered

No mention of warranties or guarantees is made in the provided reviews.

👥 Customer Service Rating

Excellent. Multiple reviews describe staff as friendly, helpful, professional, and highlight good customer service.

💰 Pricing Feedback

Positive feedback regarding pricing and value for money is mentioned several times: described as 'fair', 'very fair', 'reasonably priced', 'great prices', and 'value for money'.

📋 Care Tips

No instructions or tips for caring or maintaining countertops are provided in the reviews.

View Details

Bay Ready Mix Concrete Llc

(3.8)

5 reviews

📍 95 Stahls Point Rd, Curtis Bay Industrial Area, MD 21226, USA

📞 +1 240-568-0000

Based on the reviews, the business provides countertop services. Potential customers note positive aspects regarding customer service, including timeliness and communication, and mention good pricing. However, reliability is criticized.

🌳 Common Materials

None mentioned or recommended.

⭐ Quality Rating

Unknown

⏱️ Response Time

Unknown (only on-time arrival was mentioned).

📝 Common Complaints

Unreliability mentioned.

🛡️ Warranties Offered

None mentioned.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Good pricing mentioned.

📋 Care Tips

None mentioned.

View Details

Us Concrete Products LLC

(4.7)

26 reviews

📍 200 Frankfurst Ave, Brooklyn, MD 21225, USA

📞 +1 410-252-1500

Customer reviews for this countertop supplier business (or related company) mention fast loading times, a positive experience with staff, quality construction on some products (like drywall systems), good prices, and a family-run business. Some reviews note potential confusion navigating the facility. Key details like specific attachment materials, installation quality, warranties, customer service elements, care instructions, or specific material issues (beyond products like drywall) are not well covered in the provided reviews.

🌳 Common Materials

Drywall (gypsum wallboard) is explicitly mentioned as a product. 'Dry bagged concrete' and a focus on 'concrete' and 'masonry' materials (likely tiles, bags, etc.) are also noted in the reviews. Other clear countertop materials are not discussed in the reviews.

⭐ Quality Rating

Unknown - No information regarding the quality of countertops or installations, or relevant warranties is provided in the reviews.

⏱️ Response Time

Fast - Multiple reviews mention quick loading times (e.g., under an hour), implying rapid handling of customer pickups/orders; however, specific service call wait times for sales or installation are not detailed.

📝 Common Complaints

General confusion regarding the layout/access to the facility (described as 'a maze' requiring a 'second entrance' and some navigation effort on one occasion).

🛡️ Warranties Offered

No specific information about warranties or guarantees for countertops or installation is provided in the reviews.

👥 Customer Service Rating

Unknown - While reviews highlight good staff and service experiences, no explicit rating using the specified scale is available.

💰 Pricing Feedback

Positive value perception noted with comments like "Prices was good material was good".

📋 Care Tips

No specific tips for caring or maintaining countertops are mentioned in the reviews.

View Details

Maryland Countertop Solutions

(4.2)

22 reviews

📍 505 Kane St, Baltimore, MD 21224, USA

📞 +1 410-633-1940

Customer reviews for this countertop supplier business, Maryland Countertops, primarily highlight positive experiences with their staff (especially individuals named Mary and Jackie), the quality of installation work, and competitive pricing. Many customers report high levels of customer service, competence, and speed, particularly praising sales and measurement processes. However, some reviews note instances of poor service, including customer interactions, installation failures, and warranty issues. These mixed experiences suggest inconsistent service quality.

🌳 Common Materials

Quartz,Laminate

⭐ Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Poor communication and customer service from sales representatives/personnel (loud/yelling, slow/unhelpful),Non-refundable deposits for quotes/measurement,Poor quality of product or installation (sink fall, repair needed),Delayed or confusing quoting process

🛡️ Warranties Offered

Warranties are mentioned, although there are references to disputes about coverage (e.g., 'claimed I am the only case they know it fell' regarding warranty duration)

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Customers frequently report competitive pricing and good value for money, with no widespread complaints about costs in the majority of reviews.

📋 Care Tips

No explicit care or maintenance tips specific to these countertops are mentioned in the reviews.

View Details

RIDGEWOOD REDI-MIX / EXPRESS CONCRETE

(3)

22 reviews

📍 3020 W Cold Spring Ln, Baltimore, MD 21215, USA

📞 +1 410-367-7075

Potential customers considering this countertop supplier business should be aware of both positive and negative aspects based on the reviews examined. On the positive side, the company has been acknowledged by some for providing good value, competitive pricing, and instances of professional, reliable service from drivers. However, several reviews highlight significant issues. These include frequent complaints about the poor quality of concrete countertops and delayed or missed delivery times (with one instance reporting a 7-hour delay and another up to 5.5 hours late). This supplier business often faces service-related problems such as vehicle damage to customer property by delivery drivers and breakdowns requiring factory intervention, which can lead to extended wait times. While the business interacts with channels like the BBB (Better Business Bureau) regarding some issues, they are not always seen as following through promptly. No specific details regarding warranties or care instructions for countertops were noted in the provided reviews.

🌳 Common Materials

Concrete

⭐ Quality Rating

Unknown

⏱️ Response Time

Frequent complaints of very late or significantly delayed delivery; waiting times mentioned as long as 7 hours (or approx. 5.5 hours), delays noted during traffic.

📝 Common Complaints

Poor quality of concrete countertops.,Extremely late or missed delivery appointments (waiting times sometimes reaching 7 hours or more).,Actions by delivery drivers causing damage to customer property (specifically, a driver cracking a driveway).,Breakdowns of delivery vehicles necessitating factory intervention and causing delays.,Lack of communication or contact during the ordering or delivery process.,Poor company response to unresolved issues, even after escalation (e.g., BBB involvement).

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Positive feedback mentioned competitive prices and good value.

📋 Care Tips

No specific care or maintenance tips for countertops were mentioned in the reviews.

View Details

Bert and Mary Supply

(5)

10 reviews

📍 501 S Gilmor St, Baltimore, MD 21223, USA

📞 +1 443-873-8439

Customer reviews provided consistently praise Bert and Mary's Supply for their excellent customer service, product quality, and reliability. Services are noted to be fast and delivery is timely. No negative reviews are present. Potential customers can expect prompt service and competitive pricing for their materials and installation services.

🌳 Common Materials

Countertops,Curb Stops,Stone

⭐ Quality Rating

Excellent

⏱️ Response Time

Delivery is consistently described as timely, with representatives noted as responsive and helpful.

📝 Common Complaints

Unknown - No negative reviews were provided.

🛡️ Warranties Offered

No information regarding warranties is provided.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers state the pricing is competitive, custom fabrication is noted as advantageous, and prices are explicitly mentioned as great.

📋 Care Tips

Delivered products occasionally included care tips; however, no comprehensive care or maintenance tips were provided across multiple reviews.

View Details

Schuster Concrete

(4.3)

19 reviews

📍 3625 E Monument St, Baltimore, MD 21205, USA

📞 +1 443-334-5302

These reviews for the countertop supplier business highlight generally positive feedback regarding its professional staff, knowledgeable service personnel, and courteous interactions. Customers often praise the company's competence and friendliness, with some specific mentions of concrete products and installation. However, one review notes a service issue with incorrect information provided by reception staff. Overall, the reviews provide minimal detail on key aspects like product materials, warranties, pricing, and maintenance tips, and do not include any criticism of product quality or response times.

🌳 Common Materials

None mentioned or recommended in the reviews.

⭐ Quality Rating

Good

⏱️ Response Time

Unknown (no information provided)

📝 Common Complaints

Incorrect information given by reception staff regarding services.

🛡️ Warranties Offered

None mentioned or offered.

👥 Customer Service Rating

Good

💰 Pricing Feedback

No feedback provided regarding pricing or value for money.

📋 Care Tips

None mentioned or provided.

View Details

Corian Countertops in Baltimore, USA

MSI Baltimore

(4.7)

342 reviews

📍 7595 Montevideo Rd #200, Jessup, MD 20794, USA

📞 +1 410-799-9631

Customer reviews for MSI, a countertop supplier, frequently highlight the company's extensive selection of slab materials, praised customer service from staff members like Lynda, Will, Raul, and Jose, and competitive pricing. The business emphasizes showcasing genuine slabs rather than samples, which is noted as a unique advantage. While the selection and service receive ongoing positive feedback, several reviews mention higher-than-expected pricing or expenses associated with custom stone selection, delivery delays in one review, and mixed feedback on warranty clarity and handling. The business is described as a wholesale supplier with a large inventory accessible through both a showroom and warehouse.

🌳 Common Materials

granite,quartz,quartzite,aggregates

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

higher than expected pricing/expenses,delivery delay,limited warranty information,difficulty obtaining warranty replacement proof

🛡️ Warranties Offered

Varies, typically 1-year standard warranty offered on countertops by MSI (customers are advised to check details with their specific purchase/case)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally good feedback on pricing and perceived value, though one review explicitly mentions higher-than-expected costs

📋 Care Tips

Not specifically mentioned in the reviews

View Details

ASSI Fabricators LLC

(4.2)

39 reviews

📍 11270 Old Baltimore Pike, Beltsville, MD 20705, USA

📞 +1 301-937-2800

Customers have mixed experiences with ASSI Fabricators, a countertop supplier often contracted through Home Depot or worked with directly. Positive reviews highlight high-quality craftsmanship with materials like granite, quartz, and marble; responsive staff; excellent installation for kitchen, bar, and vanity countertops; and professional coordination with contractors. They praise attention to detail, waterfall panels, back splashes, and use of remnants for custom pieces. Negative experiences include delays (e.g., 3 weeks for small vanity tops), poor communication, unresponsive customer service, misaligned installations, and insistence on proprietary clips over manufacturer's recommendations. Practical details include sourcing materials for residential and commercial use, but some advise against purchasing through big-box stores like Home Depot for better control over the process.

🌳 Common Materials

Granite, quartz, and marble are the most commonly mentioned or recommended countertop materials in the reviews, with some references to Corian for remnants used in custom pieces.

⭐ Quality Rating

Good

⏱️ Response Time

Reviews indicate a typical or average response time ranging from slow and unresponsive (no responses to calls and emails throughout the process) to delays of about 3 weeks for fabrication and delivery, with some customers noting eventual resolution but overall dissatisfaction with timeliness.

📝 Common Complaints

The most common complaints include slow and unresponsive customer service (no responses to calls or emails), poor communication, installation issues such as misalignment of sink brackets, insistence on using proprietary clips instead of manufacturer's recommendations, delays in fabrication and installation, and coordination problems when dealing through third parties like Home Depot.

🛡️ Warranties Offered

No specific warranties or guarantees for countertops and installation are explicitly mentioned in the reviews.

👥 Customer Service Rating

Good

💰 Pricing Feedback

No direct feedback on pricing or value for money is provided in the reviews, though some imply frustration with the process when purchasing through Home Depot, suggesting it may not offer the best value compared to direct dealings.

📋 Care Tips

No care or maintenance tips for countertops are mentioned in the reviews.

View Details

Next Day Countertops

(3)

2 reviews

📍 6311 Erdman Ave, Baltimore, MD 21205, USA

📞 +1 443-835-2782

Customer reviews indicate potential frustrations with product fulfillment and quality perception for a countertop supplier. One review details significant issues where special laminated cabinet material was misrepresented and not properly confirmed with the customer before delivery, which could raise questions about supplier reputations. No direct feedback on response times, warranties, customer service interactions, pricing, or care instructions was provided in these texts.

🌳 Common Materials

Laminated

⭐ Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

Misrepresentation of materials,Miscommunication or unconfirmed requirements,Potential reputational concerns

🛡️ Warranties Offered

👥 Customer Service Rating

Poor

💰 Pricing Feedback

Unknown

📋 Care Tips

View Details

Maryland Countertop Solutions

(4.2)

22 reviews

📍 505 Kane St, Baltimore, MD 21224, USA

📞 +1 410-633-1940

The majority of customer reviews highlight Mary as consistently helpful and efficient in her sales role, with multiple testimonials praising her competence, communication and customer service skills. Customers generally report satisfaction with the countertop quality, installation workmanship, and pricing competitiveness. While most experiences are positive, some reviewers point to inconsistent customer service (including instances of rude calls and poor communication), occasional installation errors (like sink falls), and varying warranty support as areas needing improvement.

🌳 Common Materials

quartz,marble,laminate

⭐ Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Installation failures (sink falling, cracks),Poor customer service (rudeness, yelling, slow/unprofessional communication)

🛡️ Warranties Offered

Up to lifetime guarantee mentioned in some positive reviews, but inconsistent practices noted (apparent limitation to 1-year warranty specified and potential oral/written issues) - customer experiences vary.

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Customers consistently report excellent pricing, highlighting competitiveness and perceived value for money.

📋 Care Tips

No specific care or maintenance tips were mentioned in the reviews.

View Details

Rock Tops Fabrication

(4.6)

18 reviews

📍 18 Gwynns Mill Ct, Owings Mills, MD 21117, USA

📞 +1 410-363-4267

Reviews highlight successful countertop installation experiences (e.g., quartz, marble), praising customer service, product quality, and warranty support. Several genuine issues including material substitutions and fake negative reviews are mentioned. Potential customers should be aware of occasional difficulties in communication and material selection.

🌳 Common Materials

marble,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Generally timely for service calls (e.g., repair and customer support)

📝 Common Complaints

Material substitutions done without customer approval,Inconsistencies likely linked to unrealistic fake negative reviews

🛡️ Warranties Offered

A warranty for the countertops and installation is offered and described as having positive service when needed.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Positive feedback on value for money is mentioned.

📋 Care Tips

Unknown

View Details

KNC Granite & Quartz Countertops Maryland

(4.9)

61 reviews

📍 9700 Martin Luther King Jr Hwy ste c, Lanham, MD 20706, USA

📞 +1 301-577-4585

Potential customers can expect a smooth process and professional service from KNC. They predominantly supply granite and quartz countertops, with excellent customer service and installation quality noted. Turnaround times are relatively fast, with work often completed within a few days. Pricing is described as competitive and fair. However, no specific warranties are mentioned, and details regarding product care instructions are not provided in the reviews.

🌳 Common Materials

granite,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Typically completed within a few days. Willing to accommodate tight deadlines.

📝 Common Complaints

Several reviews truncate with negative comments about experience elsewhere (varied quotes, sales tactics), but specific negative feedback about the service or quality of KNC itself is not apparent from the provided text.

🛡️ Warranties Offered

No specific warranties or guarantees are mentioned in any of the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is generally described as fair, competitive, and a key factor in the decisions to choose KNC.

📋 Care Tips

No care or maintenance tips for countertops are mentioned in the reviews.

View Details

Advanced Granite Solutions

(4.7)

110 reviews

📍 2111 Emmorton Park Rd #2, Edgewood, MD 21040, USA

📞 +1 410-612-9911

Advanced Granite Solutions receives highly positive feedback regarding customer service interactions, product quality and installation execution, and competitive pricing. Customers frequently praise the professionalism and courtesy of staff, the knowledgeability of sales representatives, and the efficiency of the entire service process from selection to installation. The company is noted for its prompt response, clear communication, and variety of materials including granite and quartz. A very few isolated instances involving potential installation quality issues exist but do not represent a common occurrence.

🌳 Common Materials

granite,quartz,butcher block

⭐ Quality Rating

Excellent

⏱️ Response Time

Generally reported as quick; specifically mentioned regarding customer service response and scheduling/installation timeline.

📝 Common Complaints

At least one complaint was made regarding installation errors by a specific crew, despite being an isolated incident and later description that suggested its peculiarity rather than a pattern.

🛡️ Warranties Offered

No specific warranty information is mentioned by the reviewers.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Consistently described as fair, affordable, great, and knowledgeably priced.

📋 Care Tips

One review mentioned checking the countertop before installation.

View Details

Durasein

(5)

1 review

📍 7030 Quad Ave suite 3, Rosedale, MD 21237, USA

📞 +1 866-509-6494

No customer reviews are available for this business at this time. Interested potential customers are advised to contact the business directly for pricing, product information, and to discuss project details.

🌳 Common Materials

Not mentioned in any reviews.

⭐ Quality Rating

Unknown

⏱️ Response Time

Not mentioned in any reviews.

📝 Common Complaints

Not mentioned in any reviews.

🛡️ Warranties Offered

Not mentioned in any reviews.

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Not mentioned in any reviews.

📋 Care Tips

Not mentioned in any reviews.

View Details

TradeMark Construction

(4.9)

146 reviews

📍 6806 Eastern Ave, Baltimore, MD 21224, USA

📞 +1 443-726-4486

The reviews provided highlight positive customer experiences with a construction/remodeling business primarily operating in the Maryland area (Annapolis, Columbia, Baltimore, and surrounding regions). Customers consistently praise the company's renovation work, design capabilities, installation quality, responsiveness (particularly noting Vasilios as a key contact), and overall professionalism. The business appears skilled in kitchen, bathroom, and partial renovation projects. No significant negative feedback about the core renovation services offered is evident, though one review notes a delay in posting its assessment.

🌳 Common Materials

Onyx,Fiberglass,Solid Surface,Laminate,Aluminum Siding,Laminate or Solid Hardwoods (mentioned as cabinet options, but not specific countertop)

⭐ Quality Rating

Excellent

⏱️ Response Time

Responses are described as prompt and helpful, but specific timeframes are not provided in the reviews.

📝 Common Complaints

None directly mentioned in the reviews. One reviewer has expressed an implicit complaint that they delayed writing a review.

🛡️ Warranties Offered

No specific product warranties or guarantees are explicitly mentioned in the reviews. However, the reviews emphasize superior workmanship and final results which imply satisfaction with the job done.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is described as fair and providing good value for money, with one review highlighting a 'great deal'.

📋 Care Tips

No care or maintenance tips for countertops are mentioned in the reviews.

View Details

Petrafab Inc.

(0)

0 reviews

📍 2903 Whittington Ave # K, Baltimore, MD 21230, USA

📞 +1 410-525-8646

point_of_interest, establishment

View Details

United Marble & Granite Company

(4)

76 reviews

📍 1581 Sulphur Spring Rd #101, Halethorpe, MD 21227, USA

📞 +1 443-543-0139

Customer reviews for this countertop supplier reflect a mixed experience, covering aspects from material selection to installation. Multiple positive remarks highlight excellent service, efficient scheduling, professional staff, careful installation leading to quality results, and long-lasting products. Conversely, some reviews convey significant negative experiences, including damaged installations, communication issues related to delays or errors, warranty disputes, and outright customer service failures described as a 'scam'. Material choices include granite, quartz, concrete, and Silestone quartz, with mentions of warranty information and basic care instructions.

🌳 Common Materials

granite,quartz,concrete,Silestone quartz

⭐ Quality Rating

Good to Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Damage during installation,Communication issues (delays, difficulty contacting),Warranty problems or lack of resolution,Alleged 'bait and switch' practices,Product delivered later than promised

🛡️ Warranties Offered

Mentioned as part of the purchase/quote,Included with installation,Company policy not specified in negative context

👥 Customer Service Rating

Varies from Excellent to Poor

💰 Pricing Feedback

Reasonable prices mentioned,Positive value for money noted,Strong negative experiences (possible scam claims)

📋 Care Tips

For granite: 'It’s been more than 2 years now and the granite still looks new'

View Details

Creative In Counters

(4.7)

43 reviews

📍 2704 Back Acre Cir, Mt Airy, MD 21771, USA

📞 +1 301-829-7991

Customer reviews consistently praise Creative In Counters for their professionalism, timely service, quality installation, and excellent customer service based on multiple completed projects. Positive feedback highlights competitive pricing, outstanding quality of quartz, granite, Corian, and quartzite countertops, and effective issue resolution. Common positive experiences include adherence to stated timelines, courteous staff, and beautiful results, with some mentions of minor delays or specific material issues resolved satisfactorily. The company appears to offer lifetime warranties on products, contributing to positive reinforcement.

🌳 Common Materials

quartz,granite,quartzite,Corian

⭐ Quality Rating

Excellent

⏱️ Response Time

Fast response time mentioned frequently

📝 Common Complaints

Scratches reported on one specific quartzite countertop,Delayed installation schedule and scheduling challenges mentioned in one review

🛡️ Warranties Offered

Lifetime warranty provided on products

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Multiple reviews note competitive pricing, superior value for money, and no unexpected cost increases

📋 Care Tips

None specifically provided in reviews

View Details

Classic Granite & Marble

(4.7)

158 reviews

📍 8246 Sandy Ct Suite A, Jessup, MD 20794, USA

📞 +1 301-776-8220

The reviews reflect a mix of highly positive and negative feedback for Classic Granite & Marble. Numerous customers praise excellent customer service, high-quality craftsmanship, stunning results, professional installation, fair pricing, and positive overall experiences, often citing specific staff members who impressed them. Counterfeit materials are occasionally commended, and several reviewers mention having used the company for many years, albeit with two isolated incidents highlighting installation or communication errors. Potential customers should note the high praise for aesthetics and professionalism but also be aware that a couple of negative reviews mention service quality issues and installation problems, while specifics about warranties or maintenance care are not detailed in most reviews.

🌳 Common Materials

quartz,marble,granite,stone

⭐ Quality Rating

Good-Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Installation errors (e.g., countertop arriving in pieces, incorrect installation leading to potential issues, cuts needed),Lack/communication (in one isolated severe case),General service issues (rudeness/unprofessionalism from installation in one incident)

🛡️ Warranties Offered

Evidence of warranties/guarantees was mentioned by some customers (e.g., A+++ rating from manufacturer, guarantee of workmanship, possible protective warranties on materials) but specific details were not provided in most reviews.

👥 Customer Service Rating

Good-Excellent

💰 Pricing Feedback

Pricing is frequently described as fair by multiple reviewers. Some mention excellent pricing, fair compensation, and good value for money is implied, though specific cost details were rarely shared.

📋 Care Tips

No specific care and maintenance tips for countertop upkeep were mentioned across the reviews.

View Details

Maryland Countertop Solutions, LLC

(5)

6 reviews

📍 1744 E Joppa Rd, Parkville, MD 21234, USA

📞 +1 443-725-4191

The provided reviews consistently praise Maryland Countertop Solutions for aspects such as professional service, friendly interactions, exceptional installation quality, and competitive pricing, leading to a very positive overall impression and strong likelihood of recommendation from customers.

🌳 Common Materials

Waterfall

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback regarding competitive and low pricing.

📋 Care Tips

None mentioned

View Details

Design Tops

(4.9)

62 reviews

📍 435 Stiemly Ave, Glen Burnie, MD 21060, USA

📞 +1 410-761-6336

Positive reviews predominantly praise Design Tops for their work on granite and quartz countertops, highlighting excellent customer service, professional installation, and reasonable pricing. Common issues mentioned in a single older review involve past customer service problems and need for additional information about plumbing accessories. No specific warranty details are mentioned across all reviews.

🌳 Common Materials

granite,quartz,Corian,marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Very quick for scheduling and installation service calls, unknown for initial estimate response time

📝 Common Complaints

In a single review from 2015/2017, customers reported poor customer service and communication issues for that specific outdated project which was eventually resolved. No other common complaints were identified in the majority of positive reviews.

🛡️ Warranties Offered

No information mentioned in any of the reviews about warranties or guarantees provided.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Favorable feedback about pricing, consistently described as reasonable, cost-effective, and competitive.

📋 Care Tips

Mentioned once: 'requiring care' for marble countertops. Otherwise, no general care tips were provided in other reviews.

View Details

Stone Solutions LLC

(4.7)

55 reviews

📍 9341 Philadelphia Rd Suites K-L, Rosedale, MD 21237, USA

📞 +1 410-274-1953

View Details

That Kitchen Place

(4.9)

10 reviews

📍 9321 Philadelphia Rd # F, Baltimore, MD 21237, USA

📞 +1 410-238-2700

Customer reviews highlight positive experiences with That Kitchen Place, including professional service, responsiveness, trustworthy staff, and accurate pricing. However, specific details about materials, warranties, issues, or maintenance tips were not provided in the reviewed testimonials.

🌳 Common Materials

None mentioned

⭐ Quality Rating

Excellent

⏱️ Response Time

Positive responsiveness mentioned but no specific time period

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive: One review noted that quoted prices matched final costs closely.

📋 Care Tips

None mentioned

View Details

Custom Kitchen Countertops, LLC

(3.8)

11 reviews

📍 1004 Wilso Dr, Baltimore, MD 21223, USA

📞 +1 410-525-0017

CKC Countertops is noted for its positive customer service interactions and knowledge, particularly praised by designers and kitchen designers. Positive reviews highlight excellent workmanship, timely service, friendly staff, superior service, competitive pricing, and reasonable pricing. Negative reviews are limited to one instance criticizing poor customer service during a missed appointment where the representative allegedly told the customer to 'go somewhere else'.

🌳 Common Materials

Stone,Solid Surface

⭐ Quality Rating

Good

⏱️ Response Time

Generally prompt service is mentioned (no specific average provided). Negative experience involved waiting for a callback.

📝 Common Complaints

Poor customer service (one isolated incident)

🛡️ Warranties Offered

No specific warranties or guarantees were mentioned in any reviews

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally positive; described as competitive, reasonable, and/or a good value.

📋 Care Tips

No care or maintenance tips for countertops were mentioned in any reviews

View Details

Elegant Kitchen and Design

(4.3)

106 reviews

📍 1727 E Joppa Rd, Parkville, MD 21234, USA

📞 +1 410-882-8383

Customer reviews for Elegant Kitchen and Design generally highlight the company's high-quality countertops (often granite) and cabinetry, excellent customer service and installation processes, competitively priced services, and responsiveness. Prospective customers should note the consistently praised quality and installation, the friendly staff, and the availability of quotes at multiple points. The feedback strongly indicates excellent value for money. While the majority of reviews are positive, one customer experienced a significant installation issue.

🌳 Common Materials

granite,cabinets

⭐ Quality Rating

Excellent

⏱️ Response Time

Customers frequently comment on quick responses (immediate replies from staff, measurements the next day, scheduling installation shortly after), but specific average service call response times are not quantified in the reviews.

📝 Common Complaints

Installation mistakes occurring (e.g., cracking tiles, scuffing walls, damaging appliances) - One customer reported a significant installation issue. *Note: While installation problems were reported, they appear to be isolated incidents.*

🛡️ Warranties Offered

No specific warranties or guarantees for countertops or installation are mentioned in any reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is repeatedly cited as excellent value for money, very fair, competitive, and in many cases, significantly cheaper than competitors.

📋 Care Tips

No tips for care or maintenance of the countertops are mentioned in any reviews.

View Details

Granite Countertops in Baltimore, USA

Mason Marble & Granite Inc

(5)

10 reviews

📍 2300 Washington Blvd, Baltimore, MD 21230, USA

📞 +1 443-224-8212

Customer reviews consistently praise the supplier's professionalism and responsiveness, often highlighting the efficient project completion, friendly service, and high-quality installation. Potential customers express strong satisfaction with the overall experience and results but do not consistently refer to specific product materials or pricing structures.

🌳 Common Materials

Granite, Marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Fast turn-around and estimates mentioned

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details

Granite Outlet Kitchen & Bath Design Studio

(4.6)

183 reviews

📍 56 W Timonium Rd, Timonium, MD 21093, USA

📞 +1 410-252-5225

The reviews provided for Granite Outlet are all highly positive, primarily focusing on the quality of the countertops and installation, excellent customer service, reasonable pricing, and efficient service. The business appears to offer granite and quartz countertops with customization options, professional installations, and responsive support. Materials frequently mentioned or recommended include granite and quartz. Customer service from sales staff and installers is repeatedly praised, and while no specific warranties are mentioned, the services are presented as high-quality. Customers generally recommend the business for kitchen and bathroom countertops.

🌳 Common Materials

granite,quartz

⭐ Quality Rating

Good

⏱️ Response Time

Very fast / Next day

📝 Common Complaints

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive value for money

📋 Care Tips

No specific tips mentioned

View Details

United Marble & Granite Company

(4)

76 reviews

📍 1581 Sulphur Spring Rd #101, Halethorpe, MD 21227, USA

📞 +1 443-543-0139

Customer reviews for United Marble & Granite highlight both positive and negative experiences. Many customers praise excellent customer service, professional staff, timely scheduling and installation, and high-quality materials like granite and quartz that have maintained their appearance. However, some reviews mention significant issues including product damage during installation, unexpected project changes (like material substitutions without consent), delays, and instances described as scams or bait-and-switch tactics. The company is frequently recommended for granite and quartz countertops, but potential customers should be aware of the mixed feedback regarding installation reliability and customer service consistency, including one particularly strong warning against the company.

🌳 Common Materials

granite,quartz,Silestone quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Damage to countertops during installation,Installation damage to surrounding surfaces (cabinets, walls),Project delays,Bait-and-switch or failure to deliver promised material,Unprofessional sales or service experiences,Issues with product condition or desirability

🛡️ Warranties Offered

Lifetime satisfaction guarantee at time of purchase is frequently mentioned (though specifics vary),Implicit or standard warranty expected for the material itself (like granite)

👥 Customer Service Rating

Good to Excellent

💰 Pricing Feedback

Reasonable prices were mentioned by some,Variability in value perception due to complaints like delays or unexpected changes greatly impacted some customers' view of pricing

📋 Care Tips

No care or maintenance tips for countertops were mentioned in the reviews.

View Details

ADEO Marble & Granite

(5)

21 reviews

📍 6604 Landay Ave, Rosedale, MD 21237, USA

📞 +1 443-885-9733

Customer reviews for ADEO Marble & Granite consistently highlight positive experiences with the business, including professional customer service, high-quality countertops, timely installation, excellent value for money, and suitable materials for various needs, such as granite, quartz, and marble. Potential customers seeking a countertop supplier can expect knowledgeable staff, prompt service, competitive pricing, and reliable installation.

🌳 Common Materials

granite,quartz,marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Delivered services in a timely manner; average installation completed within 2-3 days from order, with prompt customer service responses.

📝 Common Complaints

No common complaints or issues were mentioned in the reviews.

🛡️ Warranties Offered

No specific information on warranties or guarantees for the countertops or installation was mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers reported exceptional value for money, with low prices (half the price of competitors in one case), unbeatable pricing, and competitive quotes.

📋 Care Tips

No advice or information regarding the care or maintenance of countertops was provided in the reviews.

View Details

Venezia Surfaces

(4.7)

43 reviews

📍 1954 Halethorpe Farms Rd #500, Halethorpe, MD 21227, USA

📞 +1 833-836-3942

Customer reviews highlight a consistently positive experience with the supplier, praising customer service, product quality, and selection of natural stone, quartz, and granite countertops. Reviews emphasize fast and helpful responses from staff members like Juanita, Dulcie, and Andrew, along with fair pricing and timely service. Some users mention specific selection options like 'Taj Mahal' and various decorative woods, though alternative products like quartz staining issues are noted but quickly addressed positively. No significant issues or complaints about materials, quality, or customer service are reported.

🌳 Common Materials

Natural Stone,Quartz,Granite,Marble,Wood

⭐ Quality Rating

Excellent

⏱️ Response Time

Excellent

📝 Common Complaints

🛡️ Warranties Offered

Implicit value (free woods mentioned once, possibly seen as a form of guarantee/extra help). No explicit standard warranties identified beyond typical supplier guarantees mentioned elsewhere

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Overall positive, described as fair or good value for money. No negative comments on pricing were found.

📋 Care Tips

A tip for quartz countertops: Marble, stone, and quartz countertops may require appropriate cleaning solutions to deal with spills or stains, as indicated by an example of removing marks from a quartz countertop.

View Details

United Granite Countertops

(4.6)

114 reviews

📍 6315 Howard Ln, Elkridge, MD 21075, USA

📞 +1 410-540-9333

Customer reviews for United Granite are predominantly positive, highlighting an extensive selection of granite and marble slabs, high-quality materials and services, and excellent customer service. Key positives include knowledgeable and helpful staff like Sam and Eddie, precise and timely installation, and generally good pricing for the quality provided. Potential customers should note the positive experiences shared regarding service and product quality.

🌳 Common Materials

granite,marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Less than 48 hours (implied by timeliness mentioned, not explicitly averaged)

📝 Common Complaints

Unknown (no significant recurring complaints identified)

🛡️ Warranties Offered

Unknown (no specific warranties mentioned in reviews)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive (generally good prices and value for money noted)

📋 Care Tips

Unknown (no specific care instructions provided in reviews)

View Details

Big Brother's Marble & Granite

(4.4)

39 reviews

📍 1232 Ridgely St, Baltimore, MD 21230, USA

📞 +1 410-244-0054

Customer reviews for Big Brothers highlight a mix of positive and negative experiences. Positive aspects include professional staff, knowledgeable owners and installers, friendly service, high-quality installations (particularly with granite, quartz, and soapstone), fast response times, clean work sites, reasonable pricing, and comprehensive warranties with prompt repairs. Negative feedback includes complaints about initial damages, high repair costs, some instances of poor customer service or misleading quotes, and isolated reports of mediocre service despite overall praise.

🌳 Common Materials

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⭐ Quality Rating

[object Object]

⏱️ Response Time

[object Object]

📝 Common Complaints

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🛡️ Warranties Offered

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👥 Customer Service Rating

[object Object]

💰 Pricing Feedback

[object Object]

📋 Care Tips

[object Object]

View Details

Belair Marble and Granite by Marmotech

(4.9)

176 reviews

📍 2120 Emmorton Park Rd d, Edgewood, MD 21040, USA

📞 +1 410-612-0396

Belair Marble & Granite provides countertop services with a focus on customer experience and product quality. Staff members (identified as Ashley and Jackie) are consistently described as friendly, knowledgeable, and helpful. The company generally completes projects quickly, with customers praising fast service and efficient installation. A variety of materials such as granite, marble, quartz, and Silestone are available. Customers report positive experiences with pricing, workmanship, and customer service. Minor complaints about installation timing occur occasionally, and care tips for the products are not mentioned in the reviews.

🌳 Common Materials

granite,marble,quartz,Silestone,Bel Air Granite,marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Within 1 business day

📝 Common Complaints

Installation began later than scheduled due to order backlogs or scheduling delays

🛡️ Warranties Offered

Lifetime warranty for quartz seams and material,10-year warranty for granite/stone edges

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is described as reasonable, competitive, and has the lowest price compared to other suppliers.

📋 Care Tips

No care or maintenance tips were mentioned in the reviews.

View Details

Maryland Countertop Solutions

(4.2)

22 reviews

📍 505 Kane St, Baltimore, MD 21224, USA

📞 +1 410-633-1940

Reviews highlight mostly positive experiences with sales personnel and installation quality. Potential issues include concerns about non-refundable deposits and inconsistent installation quality. Pricing is frequently mentioned as competitive. Customer service appears perform-with-exceptionally-great-listings but varied experiences are noted.

🌳 Common Materials

Various materials are implied or mentioned indirectly (granite, quartz reference upon repair, laminate, countertop repair), however, none are listed explicitly in the majority of positive reviews.

⭐ Quality Rating

Most reviews rate quality as Good (neat, seamlessness) or Excellent (great workmanship), while one review refers to a sink fall indicating potential inconsistency.

⏱️ Response Time

Most service calls appear to be timed or scheduled (e.g., gentleman on time), though one review mentions an estimate mismatch potentially implying timeliness but misunderstanding, and another note no text.

📝 Common Complaints

Common issues mentioned across reviews include: a non-refundable high deposit for measurement/quote, inconsistent quality due to installation/misinformation (including sink falling), poor responses post-breakage (shortening warranty), and service/facilitation that was unexpectedly harsh.

🛡️ Warranties Offered

Several reviews mention that the company offers a guarantee or warranty. This is referenced both with positive installation outcomes and in the context of addressing a repair.

👥 Customer Service Rating

Ratings are mixed/multiple. Most reviews praise customer service (friendly, helpful, knowledgeable). One review labels it as 'Poor'.

💰 Pricing Feedback

Pricing is frequently described as 'competitive', 'very competitive', 'seamless', and 'very affordable/great prices' in positive reviews.

📋 Care Tips

No specific care or maintenance tips for countertops are provided in the reviews.

View Details

Stone Solutions LLC

(4.7)

55 reviews

📍 9341 Philadelphia Rd Suites K-L, Rosedale, MD 21237, USA

📞 +1 410-274-1953

View Details

MSI Baltimore

(4.7)

342 reviews

📍 7595 Montevideo Rd #200, Jessup, MD 20794, USA

📞 +1 410-799-9631

The reviews for this countertop supplier highlight a wide range of positive experiences, including a large selection of countertop materials, particularly granite and quartz, from spacious warehouses and showrooms. The business also receives praise for customer service and fast response times from staff members. However, potential customers are advised to note a few minor concerns, such as the lack of transparency in pricing information, as mentioned in one review.

🌳 Common Materials

granite,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Positive feedback indicates that services are typically provided in a timely manner, with some users noting fast assistance from staff.

📝 Common Complaints

Potential issues with pricing information not being readily available.

🛡️ Warranties Offered

No warranties or guarantees are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers generally report good value and prices, but one review indicates challenges with finding clear pricing details.

📋 Care Tips

No advice or tips for caring or maintaining countertops are provided in the reviews.

View Details

GranitePro

(5)

288 reviews

📍 5320 Enterprise St Suite B, Eldersburg, MD 21784, USA

📞 +1 410-453-8571

View Details

Rock Tops Fabrication

(4.6)

18 reviews

📍 18 Gwynns Mill Ct, Owings Mills, MD 21117, USA

📞 +1 410-363-4267

Customer reviews for the countertop supplier Rock Tops highlight a range of positive experiences with the company, including high praise for customer service, professionalism, craftsmanship, and the variety of materials available (e.g., quartz and marble). Potential customers may find this information useful when considering countertop options, as the reviews emphasize factors like the quality of installation and helpful staff. Some reviews mention specific material choices and care considerations, particularly for natural stones like marble, though direct maintenance tips are not provided. Negative feedback exists regarding unauthorized adjustments to materials, but overall, the feedback leans positively. No pricing details or explicit warranty terms are detailed in the reviews.

🌳 Common Materials

Quartz,Marble,Stone

⭐ Quality Rating

Good

⏱️ Response Time

Generally timely for service calls and repairs, as described in one review.

📝 Common Complaints

Unauthorized changes to approved materials (e.g., slabs replaced without consent), potential warranty issues with marble countertops

🛡️ Warranties Offered

Mentioned indirectly through a repair service call, suggesting some form of guarantee or warranty is available.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No specific feedback on pricing or value for money is provided in the reviews, though marble is noted as expensive in one negative context.

📋 Care Tips

Not explicitly detailed in the reviews; however, a negative review notes that 'calacatta marble' could relate to potential staining issues, indirectly highlighting the need for proper care.

View Details

Custom Kitchen Countertops, LLC

(3.8)

11 reviews

📍 1004 Wilso Dr, Baltimore, MD 21223, USA

📞 +1 410-525-0017

Reviews highlight strong positive feedback on customer service, workmanship, and timely service from the business and its employees. The business is frequently described as top-rated in its area with competitive pricing and expertise in handling solid surface and stone countertops. However, there is mention of one instance where customer service from a specific individual was negative, and another instance concerning a contractor not showing up for an appointment.

🌳 Common Materials

solid surface,stone

⭐ Quality Rating

Excellent

⏱️ Response Time

Generally described as timely and prompt, though one case mentioned a negative experience with a contractor not showing up.

📝 Common Complaints

rudeness from a staff member during resolution of a no-show appointment,a contractor not showing up for an appointment

🛡️ Warranties Offered

No information about warranties was mentioned in the reviews.

👥 Customer Service Rating

Excellent (though one specific staff member's service was noted as negative)

💰 Pricing Feedback

Frequently described as competitive, reasonable, and a good value for money.

📋 Care Tips

No specific care or maintenance instructions were provided in any reviews.

View Details

Gold Marble Granite & Cabinets, LLC

(4.4)

14 reviews

📍 2912 Stafford St, Baltimore, MD 21223, USA

📞 +1 443-810-8365

Customer reviews highlight overall positive experiences with the quality of work and professionalism, with specific mentions of good value, material quality, and satisfactory installation. While many reviewers recommend the company, one instance of multiple service appointment no-shows without explanation detracts from the overall feedback.

🌳 Common Materials

granite,marble,cabinets

⭐ Quality Rating

Good

⏱️ Response Time

Fast in most cases mentioned (measurements, fabrication, installation); Specific dissatisfaction only noted regarding scheduling failures, average time unspecified.

📝 Common Complaints

Service appointment no-shows, potentially multiple for the same customer

🛡️ Warranties Offered

Not mentioned in any review

👥 Customer Service Rating

Mixed (mostly good recommendations, but one review explicitly mentions company did not show for service calls)

💰 Pricing Feedback

Generally described as affordable, fair, good value, and cost-effective; One specific complaint of higher-than-quoted price for a specific item.

📋 Care Tips

No care or maintenance tips were mentioned in the reviews

View Details

Advanced Granite Solutions

(4.7)

110 reviews

📍 2111 Emmorton Park Rd #2, Edgewood, MD 21040, USA

📞 +1 410-612-9911

Reviews highlight a consistently positive customer experience at Advanced Granite Solutions (AGS). Potential customers can expect high-quality countertop installations, friendly and knowledgeable staff, efficient service from selection to final setup, competitive pricing, fast scheduling and installation, and a wide variety of materials including granite and quartz.

🌳 Common Materials

Granite,Quartz,Laminate

⭐ Quality Rating

Excellent

⏱️ Response Time

Same day/scheduling within days; installation completed within a week.

📝 Common Complaints

Inconsistent installer quality

🛡️ Warranties Offered

No specific warranties or guarantees mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is described as fair, affordable, reasonable, amazing, and good value.

📋 Care Tips

Review mentions it is wise to view the countertop before installation, as variations can occur.

View Details

Baltimore Granite Direct

(4.7)

26 reviews

📍 2197 Greenspring Dr, Timonium, MD 21093, USA

📞 +1 410-252-3620

The reviews collectively highlight positives such as excellent customer service, a wide selection of materials, professional staff, beautiful finished products, and satisfied repeat customers. The installation is praised as done well. However, some reviews hint at limited experience with online interaction despite positive general feedback.

🌳 Common Materials

granite,quartz,cambria,viscont white granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Positive value for money reported.

📋 Care Tips

Yes, care instructions were suggested by staff.

View Details

HB Marble and Granite

(4.8)

24 reviews

📍 550 Crain Hwy N #14, Glen Burnie, MD 21061, USA

📞 +1 410-761-0170

Customer reviews for HB Marbke & Granite indicate a general positive experience with key strengths including responsive service, good installation quality, reasonable pricing, and knowledgeable staff. Several reviews highlight Huseyin's patience and expertise, particularly noted for granite countertops, bathroom vanity tops, and swift turnaround times for delivery and installation. The business is cited for competitive pricing and professional service by multiple reviewers. However, one review expresses dissatisfaction with a poor and rude encounter during the sales process.

🌳 Common Materials

granite,marble,vanity tops,stone

⭐ Quality Rating

Excellent

⏱️ Response Time

Generally fast; reviews mention appointments set quickly (same day, within days), delivery on time, and quote/expedition promised. One review mentioned a very poor, slow response.

📝 Common Complaints

Poor customer service experiences have been reported by a minority of reviewers, specifically citing rudeness from a salesperson and perceived poor response time to a phone call.

🛡️ Warranties Offered

No specific warranty details were mentioned in the provided reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Favorable feedback regarding pricing; it is consistently described as reasonable, competitive, and offering good value for money compared to other suppliers in the local area.

📋 Care Tips

No specific maintenance tips or care instructions for their countertops were mentioned in the reviews.

View Details

TopStone Granite LLC

(5)

56 reviews

📍 5921 Moravia Park Dr b6, Baltimore, MD 21206, USA

📞 +1 410-488-9105

The reviews for Topstone Granite LLC/TopStone consistently highlight a positive customer experience. The business is praised for offering high-quality countertops and professional installation, with employees like Tim (Owner) and Kelly (Reception/Estimator) frequently mentioned for their personal attention, expertise, friendliness, and efficiency. Customers appreciate the competitive pricing, quick service (including same-day response for emergency repairs and rapid estimate/installation turnaround for standard projects), cooperation with schedules, and the quality of materials (primarily granite, though the specific type isn't consistently detailed). The materials section allows customers to browse options physically, and testimonials from previous users (like friends and colleagues) are a recurring theme in recommendations. The overall impression from these reviews is highly favorable, suggesting reliable service, skilled craftsmanship, and customer satisfaction.

🌳 Common Materials

granite (mainly),marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Prompt (minutes to days)

📝 Common Complaints

Not specified (but quality/wrap-up issues aren't common)

🛡️ Warranties Offered

Up to 10 years standard warranty for countertops and fabrication; implied satisfaction guarantee.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is consistently described as reasonable, fair, competitive, and offering good value for money.

📋 Care Tips

Not specified, but 'follow instructions on the box' was mentioned once.

View Details

GRANITE MR LLC

(4.3)

49 reviews

📍 7511 Pulaski Hwy, Rosedale, MD 21237, USA

📞 +1 410-325-5000

Based on the reviews, Granite MR appears to be a popular supplier based on high satisfaction rates in most reviews, with key positives including strong customer service, particularly from staff like Alexis and Ricky, and the use of common materials such as granite and quartz. The quality of countertops and installation is generally praised as excellent or good, with competitive pricing noted frequently. However, some reviews mention issues with delivery communication and occasional installation errors, leading to mixed feedback on overall service. There are no consistent details on response time, warranties, or specific care tips for mantance.

🌳 Common Materials

granite,quartz,marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Typically prompt, but some reviews report delays in communication and delivery notifications.

📝 Common Complaints

Issues with delivery communication and advance notice,Rarely cited small imperfections or installation errors

🛡️ Warranties Offered

No specific warranties or guarantees are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Multiple reviews highlight good and competitive pricing, often providing value for money without compromises to quality.

📋 Care Tips

Limited to one reference regarding sink hole placement for proper plumbing, but no detailed care or maintenance tips are provided in the majority of the reviews.

View Details

Laminate Countertops in Baltimore, USA

Maryland Countertop Solutions

(4.2)

22 reviews

📍 505 Kane St, Baltimore, MD 21224, USA

📞 +1 410-633-1940

Customer reviews for Maryland Countertop Solutions highlight positive experiences with sales staff, particularly Mary and Jackie, praising their helpfulness, efficiency, and communication. Several reviews mention excellent installation work and guaranteed results, even when encountering minor issues. The company is noted for being competitively priced. However, concerns are raised about customer service in specific instances, including aggressive phone interactions, slow responses or unclear communication in one case, and poor handling of unexpected product failures. Potential customers should be aware that while the average experience seems favorable, some individuals have reported significant service issues, including warranty problems.

🌳 Common Materials

Several reviews mention specific materials like granite, quartz, marble, laminate, and solid surface (Corian/aesthetico), but no single primary material is identified, and reviews do not comprehensively detail the available options.

⭐ Quality Rating

Excellent

⏱️ Response Time

Most reviews praise rapid service from initial contact/measurements to installation, occurring within days to a week. One review mentions quick online communication.

📝 Common Complaints

The most frequent objections or negative feedback concern customer service (poor in specific isolated cases involving communication, handling issues like counter overhang and sink falling, rude phone interactions) and inadequate or difficult-to-understand warranties.

🛡️ Warranties Offered

The majority of positive reviews mention warranties, guarantees, or material guarantees being offered or utilized. However, one review details a very unsatisfactory warranty experience where the company initially refused to cover a repair.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Pricing is frequently described as competitive, affordable, and very good value, with multiple reviews highlighting this positive aspect.

📋 Care Tips

No specific care or maintenance tips for countertops are provided in the reviews.

View Details

Carbon Smart Wood Innovation Hub

(5)

55 reviews

📍 1589 Sulphur Spring Rd Suite 111, Arbutus, MD 21227, USA

📞 +1 443-840-7373

Maryland Wood Countertops is a wood countertop supplier located in Arbutus, MD, known for custom fabrication and installation services using various wood types, including reclaimed materials. Customers consistently highlight positive experiences with the quality of the craftsmanship, the customer service provided by staff like Paul and Chris, and the smooth, efficient process from consultation to installation. The business emphasizes reclaimed wood and sustainable practices, offers installation guarantees, and maintains positive communication regarding timelines. Pricing is noted as compared to alternatives like quartz in some cases, though overall value is positively received. No typical negative issues or pricing complaints are highlighted in the reviews.

🌳 Common Materials

reclaimed wood,oak,maple,ash,red elm,black walnut,butcher block,hickory,mahogany

⭐ Quality Rating

Excellent

⏱️ Response Time

The process speed and efficiency during the project stages are frequently mentioned, indicating a generally fast and reliable timeline, but specific numerical response time data is not provided in the reviews.

📝 Common Complaints

No common specific complaints or negative issues related to the products or service are mentioned in the reviews.

🛡️ Warranties Offered

An installation guarantee is mentioned, covering defects.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

One review states the hickory countertop was 'absolutely comparable to quartz' in terms of price, suggesting competitive pricing compared to known alternatives, though comprehensive pricing feedback is not available.

📋 Care Tips

No care or maintenance tips for countertops are mentioned in the reviews.

View Details

Home Surplus - Formerly Castle Wholesalers

(4.4)

239 reviews

📍 3111 Wilmarco Ave, Baltimore, MD 21223, USA

📞 +1 410-644-4200

Customer reviews for this countertop supplier predominantly highlight a positive experience with the business. Potential customers can expect a wide range of products, prompt service, quality craftsmanship, knowledgeable staff, streamlined installations, and no instances of complaints in the provided reviews.

🌳 Common Materials

Cabinets,Countertops

⭐ Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Great pricing and value for money is mentioned

📋 Care Tips

None mentioned

View Details

United Marble & Granite Company

(4)

76 reviews

📍 1581 Sulphur Spring Rd #101, Halethorpe, MD 21227, USA

📞 +1 443-543-0139

Customer reviews for United Marble & Granite span a range of experiences, from highly positive feedback on installation quality, prompt service, and professional staff to complaints about installation damage and significant issues like bait-and-switch tactics.

🌳 Common Materials

granite,quartz,slab

⭐ Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

Installation damage (walls, cabinets, granite)

🛡️ Warranties Offered

Not specifically detailed or consistently mentioned

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Reasonable prices mentioned in some reviews; estimated price agreed upon before negative experience overruled; value for money mentioned

📋 Care Tips

Not mentioned or requested in reviews

View Details

Floor & Decor

(4.6)

300 reviews

📍 8980 Waltham Woods Rd, Baltimore, MD 21234, USA

📞 +1 410-513-3734

People say this flooring store offers a wide selection of flooring materials, including samples, and helpful, knowledgeable staff. They also highlight the competitive pricing and extensive inventory.

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Custom Kitchen Countertops, LLC

(3.8)

11 reviews

📍 1004 Wilso Dr, Baltimore, MD 21223, USA

📞 +1 410-525-0017

The reviews indicate strong positive feedback for the business, praising excellent customer service, quality installation, and competitive pricing for countertops. Services featured materials such as stone and solid surface. Potential customers are generally encouraged for finding the business helpful and skilled. However, one review mentions concerns regarding response time for service calls.

🌳 Common Materials

Stone,Solid Surface

⭐ Quality Rating

Excellent

⏱️ Response Time

Generally Fast

📝 Common Complaints

Response time,Customer service experience

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive, reasonable, value for money

📋 Care Tips

Unknown

View Details

Carefree Kitchens, Inc. Corporate Offices and Warehouse

(4.8)

16 reviews

📍 2901 Strickland St, Baltimore, MD 21223, USA

📞 +1 410-233-4900

Customer reviews highlight positive experiences with cabinetry services, emphasizing professional staff and helpful employees. Products are described as American-made and custom options are available. Service and installation are generally praised, though they appear focused on cabinetry rather than countertops specifically. Most reviews mention timely assistance and friendly service, but practical details like pricing, quality of materials, specific product warranties, or installation quality were not discussed.

🌳 Common Materials

Not specified in the provided reviews.

⭐ Quality Rating

Unknown

⏱️ Response Time

Not specified in the provided reviews.

📝 Common Complaints

None mentioned in the provided reviews.

🛡️ Warranties Offered

None mentioned in the provided reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Not specified in the provided reviews.

📋 Care Tips

None mentioned in the provided reviews.

View Details

Next Day Countertops

(3)

2 reviews

📍 6311 Erdman Ave, Baltimore, MD 21205, USA

📞 +1 443-835-2782

This review highlights a quality issue where the ordered special laminated cabinet material was not fully provided as specified, with the delivery being partially laminated (outer only) while internal parts remained standard, despite the customer specifically inquiring about the internal lamination. The review raises concerns about both product quality and potentially communication regarding installation/additional features.

🌳 Common Materials

Laminated cabinet material

⭐ Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

Product not matching order specifications or missing features (e.g., lamination missing on required parts)

🛡️ Warranties Offered

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

📋 Care Tips

View Details

That Kitchen Place

(4.9)

10 reviews

📍 9321 Philadelphia Rd # F, Baltimore, MD 21237, USA

📞 +1 410-238-2700

The provided reviews consistently praise a company called 'That Kitchen Place', emphasizing highly professional, trustworthy, and responsive customer service. Team members like Deb and Kate are repeatedly mentioned in a positive light, contributing to the overall excellent experience. Reviews highlight involvement, reliability, and efficient timing. The counter mentions imply fair pricing and the provision of warranties. However, the specific materials used for countertops are not detailed in the given reviews, nor are any explicit complaints raised. Positive care tips are also unavailable from these reviews.

🌳 Common Materials

No specific countertop materials were mentioned or recommended in the reviews provided.

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown - No information about average response times was provided in these reviews.

📝 Common Complaints

No common complaints were mentioned in the provided reviews.

🛡️ Warranties Offered

Mentioned that warranties are typically offered but specific details were not discussed in these reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing was mentioned as reasonable, fair, and close to quotes (in one review) but no mention of excessive costs or unavailability.

📋 Care Tips

No specific care or maintenance tips for countertops were mentioned in the provided reviews.

View Details

Design Tops

(4.9)

62 reviews

📍 435 Stiemly Ave, Glen Burnie, MD 21060, USA

📞 +1 410-761-6336

Reviews highlight primarily positive experiences across multiple outlets, reinforcing the establishment's reputation for quality craftsmanship, customer service, and professional installation. Positive aspects frequently include the material selection process, pricing, prompt communication, efficient service, and durable, aesthetically pleasing results with granite, marble, quartz, and Corian. One negative review mentions an initial service delivery issue addressed by management.

🌳 Common Materials

Granite,Marble,Quartz,Corian

⭐ Quality Rating

Excellent

⏱️ Response Time

Within a week or less from initial engagement (e.g., measuring to installation).

📝 Common Complaints

A single negative review cited a major service delivery shortcoming (poor follow-through), unrelated to the majority of positive reviews.

🛡️ Warranties Offered

No specific warranties or guarantees were mentioned by reviewers in most cases.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customer service or project managers are praised for helping with budget constraints and guiding towards affordable options. Price descriptions are consistently positive, described as 'reasonable', 'fair', and 'great value compared to prices'.

📋 Care Tips

Specific care instructions for certain materials (like granite mimicking marble) were provided in one review, but not repeated across multiple reviews.

View Details

Maryland Countertop Solutions, LLC

(0)

0 reviews

📍 1718 Belmont Ave suite m, Windsor Mill, MD 21244, USA

📞 +1 410-633-1940

home_goods_store, general_contractor, store, point_of_interest, establishment

View Details

Rock Tops Fabrication

(4.6)

18 reviews

📍 18 Gwynns Mill Ct, Owings Mills, MD 21117, USA

📞 +1 410-363-4267

The reviews indicate that Rock Tops offers a range of countertop materials including quartz and marble, with a variety found in positive feedback. Customer service quality is generally praised, though there is a notable exception. Response times for repairs/existing customers appear acceptable based on one mention. The quality of materials and fabrication is frequently lauded as good or excellent, with one mentioned installation issue. Common concerns include mandatory seams on quartz, changes to marble slabs, and the absence of explicit warranty information in most reviews. Most reviews do not specify pricing details. Care tips specifically mention avoiding acidic cleaners for certain materials like marble.

🌳 Common Materials

quartz,marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Mandatory seams on quartz countertops,Changes to marble slabs without customer knowledge

🛡️ Warranties Offered

Lifetime guarantee mentioned in one review, no specific warranty details in most

👥 Customer Service Rating

Good

💰 Pricing Feedback

No explicit pricing complaints noted, generally perceived as good value for quality.

📋 Care Tips

Avoid using acidic cleaners on marble countertops.

View Details

Big Brother's Marble & Granite

(4.4)

39 reviews

📍 1232 Ridgely St, Baltimore, MD 21230, USA

📞 +1 410-244-0054

Customer reviews provide predominantly positive feedback on the quality of countertops and installation services from Big Brothers. The business handles service calls efficiently, often addressing urgent issues promptly, and includes installation as part of their service. Customers frequently recommend the company for granite, quartz, and quartzite countertops, praising responsiveness, workmanship, and customer service. However, reviews mention variability in pricing quotes, occasional scheduling confusion (primarily from templates), and mention of warranties/repairs without explicit terms. Pricing comparisons indicate the company generally offers competitive rates. Customer service is commended in most cases but criticized in a couple of reviews. No specific care instructions for countertops are mentioned in the reviews.

🌳 Common Materials

Granite,Quartz,Quartzite,Soapstone,Marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Roughly a few days (services ordered, urgent fixes handled, installation scheduled promptly after templating).

📝 Common Complaints

Inconsistent or high initial quotes,Issues with sink/micro-sconce measurement,Need for using a pre-existing but different slab (requiring custom template)

🛡️ Warranties Offered

None explicitly detailed, but repairs are offered without cost.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally considered competitive and value for money compared to big-box stores and competitors like '2nd Chance', though one reviewer noted 'expensive' without context.

📋 Care Tips

No specific care or maintenance tips mentioned in the reviews.

View Details

Gold Marble Granite & Cabinets, LLC

(4.4)

14 reviews

📍 2912 Stafford St, Baltimore, MD 21223, USA

📞 +1 443-810-8365

The reviews highlight a generally positive experience with the countertop supplier, featuring professional service, high-quality installations, and efficient turnaround times for projects like kitchen and bathroom remodeling. Customers often praise the use of durable materials such as granite. One review mentions a price increase during a service call, but overall feedback is favorable. The positive responses emphasize reliability and customer satisfaction, with some noting no-shows for appointments as a minor issue. The supplier is recommended for potential customers seeking reliable, high-quality countertop services with fast completion.

🌳 Common Materials

granite,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Average response times are reported as fast, with quick measurements and installations mentioned in multiple reviews. Delays are noted for service appointment confirmations due to no-shows, but only in one review.

📝 Common Complaints

No-shows for scheduled service appointments,Price increases during transactions

🛡️ Warranties Offered

None mentioned in the reviews

👥 Customer Service Rating

Good

💰 Pricing Feedback

Pricing is generally considered affordable and fair; however, one review notes a $75 price increase to $275 during a service call, indicating potential inconsistencies in quoted costs and value for money.

View Details

Quartz and Granite Towers INC

(5)

5 reviews

📍 2111 Greenspring Dr, Timonium, MD 21093, USA

📞 +1 410-616-9052

These reviews highlight a positive experience with Granite Towers, a countertop supplier. Customers praised the installation process, mentioning 'Excellent quality', 'fast installation', and 'fast installation' with specific reviews named 'Undra' and 'Santiago'. Carrara quartz materials, 'Carrera quartz', were mentioned. Customer service was noted as 'helpful', 'wonderful', 'efficient', and 'great', with excellent 'care or maintenance tips' to be mentioned. Overall quality and customer service were seen highly positively, and pricing was described as 'terrific prices' and 'great price'. All reviews provided thus far are positive.

🌳 Common Materials

Carrera quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Positive - prices described as 'terrific prices', 'great price', and 'great value'.

📋 Care Tips

A incomplete statement mentions 'care or maintenance tips' but no specific details given.

View Details

MSI Baltimore

(4.7)

342 reviews

📍 7595 Montevideo Rd #200, Jessup, MD 20794, USA

📞 +1 410-799-9631

Customer reviews for this countertop supplier highlight a wide range of positive experiences, including extensive material selection, professional staff, and efficient service. While some customers praise the quality, pricing, and customer service, others mention concerns about undisclosed markups and pricing inconsistencies. The business is noted for its large inventory and knowledgeable sales associates, but responses on specific product warranties or detailed care instructions were not consistently provided or requested in the reviews.

🌳 Common Materials

granite,quartz,slabs

⭐ Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Disclosure of markup by retail outlets,Confusion on pricing

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Positive mentions of great and fair prices found in some reviews, with negative feedback questioning value following reports of undisclosed markups by retail outlets.

📋 Care Tips

Recommended use of acid-free cleaners or appropriate cleaning solutions depending on the specific countertop material.

View Details

ADEO Marble & Granite

(5)

21 reviews

📍 6604 Landay Ave, Rosedale, MD 21237, USA

📞 +1 443-885-9733

The reviews consistently praise Adeo Marble & Granite as an excellent business with nearly universal high satisfaction. Customers highlight the professionalism and friendliness of Ekrem, the owner, the knowledgeable staff, and the high-quality materials and workmanship used (particularly granite and quartz). The installation is frequently described as timely, competent, and clean. The customer service experience is overwhelmingly positive, with reviews also mentioning promptness and competitive pricing. No negative feedback regarding specific material, quality, or service issues was found; instead, admiration for the company's quality, price, service, and efficiency is common. No details about warranty terms were specified or verified.

🌳 Common Materials

Granite and Quartz are the most frequently mentioned countertop materials based on the reviews.

⭐ Quality Rating

Excellent

⏱️ Response Time

Installation was frequently completed very quickly, commonly within a day, sometimes as fast as Monday order to Wednesday delivery.

🛡️ Warranties Offered

Multiple reviews mention things like 'Amazing warranty', 'Unlimited lifetime warranty', or assumptions of a lifetime guarantee for workmanship, but specific details or guarantee lengths are not clearly stated beyond these examples.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers consistently express high satisfaction with the pricing, describing it as 'unbelievably nice', 'amazing', 'phenomenal', 'unbeatable prices', and 'the best quality for the price', often mentioning competitive quotes compared to others.

View Details

Baltimore Granite Direct

(4.7)

26 reviews

📍 2197 Greenspring Dr, Timonium, MD 21093, USA

📞 +1 410-252-3620

Customer reviews predominantly praise the supplier for excellent customer service, high-quality countertops and installations, particularly granite and quartz. Installation is repeatedly described as professional and accommodating, with many reviews mentioning specific staff members (Rob, Kelly, others) by name but without direct reference to reviewer experiences. Material options include granite (often customizable), quartz, and Cambria, with potential wide selection of other materials. Lifetime warranties are mentioned but not guaranteed in all reviews. Value for money is generally positive, and specific care instructions for stone surfaces are provided. Response times for service calls are not detailed in the reviews, though staff responsiveness is frequently noted.

🌳 Common Materials

granite,quartz,cambria

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Slight finish issues reported,Mismatch between slab and product color in photos mentioned

🛡️ Warranties Offered

Lifetime warranty mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Priced competitively (lowest found mentioned),Great value for money mentioned

📋 Care Tips

Suggest ways to clean stone surfaces mentioned

View Details

Maryland Countertop Solutions, LLC

(5)

6 reviews

📍 1744 E Joppa Rd, Parkville, MD 21234, USA

📞 +1 443-725-4191

Maryland Countertop Solutions receives consistently positive feedback from customers based on these reviews. Customers highlight professionally friendly staff, competitive pricing, high-quality countertops and installation, beautiful finishes (like waterfall islands), excellent service from start to finish, and recommendation of the company. No major issues or complaints are mentioned in these reviews.

🌳 Common Materials

Specific materials are not mentioned in these reviews. However, beautiful finishes like a waterfall on an island are noted.

⭐ Quality Rating

Excellent

⏱️ Response Time

Not mentioned

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

No specific warranties or guarantees are mentioned in these reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers mention competitive pricing and best prices in Maryland, indicating positive feedback regarding the cost and value for money.

📋 Care Tips

A review directs customers to check the company's care tips page, but no specific maintenance tips are provided in the text-based reviews.

View Details

Granite Outlet Kitchen & Bath Design Studio

(4.6)

183 reviews

📍 56 W Timonium Rd, Timonium, MD 21093, USA

📞 +1 410-252-5225

The reviews consistently praise Granite Outlet Kitchen & Bath Design Studio for their high-quality countertop installations across various materials like granite and quartz. Service is described as professional, efficient, and responsive with quick scheduling and installation times. They offer lifetime warranties/guarantees and are noted for customer service and fair pricing. Some negative feedback mentions issues with sink compatibility and installation problems that were resolved.

🌳 Common Materials

granite,quartz,quartzite

⭐ Quality Rating

Excellent

⏱️ Response Time

Prompt (e.g., quick scheduling, fast installations)

📝 Common Complaints

sink compatibility/compatibility with countertops

🛡️ Warranties Offered

Lifetime warranty/guarantee

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Fair/Reasonable/Value for money (cost-saving suggestions offered)

📋 Care Tips

Unknown (not mentioned in reviews)

View Details

Marble Countertops in Baltimore, USA

GRANITE MR LLC

(4.3)

49 reviews

📍 7511 Pulaski Hwy, Rosedale, MD 21237, USA

📞 +1 410-325-5000

Customer reviews for this countertop supplier business indicate mixed experiences overall. Many customers praise the customer service, friendly staff (like Alexis and Ricky mentioned frequently), and competitive pricing. Positive feedback highlights the quality of materials and installation, large selection, and helpful expert advice. However, some reviews mention significant issues such as poor communication, lack of timely callbacks, and problems with installation scheduling or specific product repairs. One review noted a piece being repaired after installation.

🌳 Common Materials

Granite,Quartz,Marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown (reviews mention inconsistent communication, lack of call-backs, and issues with delivery notifications)

📝 Common Complaints

Poor communication and lack of timely callbacks (mentioned several times),Installation scheduling issues,Inconsistent customer service experiences (2 severe negative reviews vs. many positive)

🛡️ Warranties Offered

No specific details provided except one review mentioning a "lifetime warranty" was given.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive feedback about pricing and value for money.

📋 Care Tips

No general care tips were mentioned in the reviews.

View Details

Maryland Countertop Solutions, LLC

(5)

6 reviews

📍 1744 E Joppa Rd, Parkville, MD 21234, USA

📞 +1 443-725-4191

The reviews highlight overall customer satisfaction with the company. Customers express high praise for the installation work and product quality. They frequently mention excellent service, particularly noting the professionalism and friendliness of staff. Competitive pricing is a recurring theme, and one review specifically points out being recommended. While specific installation details like a 'waterfall' are noted, the material (likely quartz) is inferred. No significant installation issues or pricing concerns are mentioned.

🌳 Common Materials

quartz (e.g., waterfall feature)

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is described as competitive and excellent value for money.

📋 Care Tips

Unknown

View Details

Stone Solutions LLC

(4.7)

55 reviews

📍 9341 Philadelphia Rd Suites K-L, Rosedale, MD 21237, USA

📞 +1 410-274-1953

View Details

Milestone New Generation

(4.7)

31 reviews

📍 1900 Lansdowne Rd suite 4A, Baltimore, MD 21227, USA

📞 +1 410-504-3257

This analysis of various customer reviews reveals consistent positive feedback regarding the speedy turnaround times, professional and friendly service, extensive selection of materials (including quartzite and granite), and the high caliber of craftsmanship and installation work. Customers consistently praise the quality of the countertops and the overall customer service experience. The business is frequently highlighted for its competitive pricing and effectiveness in scheduling. While only one review mentions receiving specific instructions regarding measurement details, the majority of feedback highlights generally positive interactions with staff members.

🌳 Common Materials

quartzite,granite,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Under a week for installation, generally fast responsiveness and scheduling.

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive (reasonably priced, good value compared to other options, competitive pricing).

📋 Care Tips

Unknown

View Details

United Marble & Granite Company

(4)

76 reviews

📍 1581 Sulphur Spring Rd #101, Halethorpe, MD 21227, USA

📞 +1 443-543-0139

Customer reviews for United Marble & Granite mention granite and quartz countertops, emphasizing positive aspects such as professional service, knowledgeable staff, timely scheduling and installation, and high-quality products that maintain their appearance over time. However, a few reviews highlight significant issues including poor installation resulting in damage to existing surfaces and allegations of a bait-and-switch scam with resulting fraud.

🌳 Common Materials

granite,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Good

📝 Common Complaints

Installation damage to walls or existing surfaces,Bait-and-switch scam

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive pricing and value for money mentioned; one complaint related to a delayed product delivery.

📋 Care Tips

Unknown

View Details

Gold Marble Granite & Cabinets, LLC

(4.4)

14 reviews

📍 2912 Stafford St, Baltimore, MD 21223, USA

📞 +1 443-810-8365

The reviews indicate a generally positive customer experience, with many praising the quality of work, professionalism of staff, and fair pricing for countertop services. Common themes include high satisfaction with installation and materials, though a few concerns were raised about appointment reliability and pricing inconsistencies. No information on warranties or maintenance tips was provided, and one complaint noted issues with response time. For potential customers, this suggests the company offers reliable and high-quality countertop solutions but should be mindful of scheduling and potential cost overruns in specific situations.

🌳 Common Materials

granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Appointment no-shows causing delays and inconsistent pricing with accusations of overcharging for small services like replacement materials.

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive feedback, with customers describing pricing as affordable, fair, and offering good value for money, though one complaint highlighted unexpectedly high costs for specific services.

📋 Care Tips

No information provided on care or maintenance tips for countertops.

View Details

Belair Marble and Granite by Marmotech

(4.9)

176 reviews

📍 2120 Emmorton Park Rd d, Edgewood, MD 21040, USA

📞 +1 410-612-0396

Reviews for Bel Air Marble and Granite consistently praise the staff (identified by first name, though specific names are not required in the summary) for their knowledge, helpfulness, and professionalism. Customers highlight a smooth and efficient selection and installation process, with several commending quick response times and reasonable pricing. The quality of the countertops and installation work is widely acknowledged as excellent or good, with one recurring theme being positive customer service. Most reviews position this business favorably compared to competitors. Occasional mentions note a 10-year warranty is offered and quick responsiveness, though some subtle references to delays (though not the main focus) exist.

🌳 Common Materials

Quartz,Granite,Marble

⭐ Quality Rating

Good

⏱️ Response Time

Typically quick; responses and quotes obtained rapidly in most accounts. Turnaround time from selection to installation is also often less than 10 days.

📝 Common Complaints

Varies slightly, with a few reviews mentioning delays in project completion relative to initial expectations, though not the norm in the majority of feedback.

🛡️ Warranties Offered

10-year warranty is mentioned as being offered for the countertops or both countertops and installation, though details of its terms are not elaborated upon in the provided text.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers frequently state that the prices are reasonable or offer the best value, sometimes comparing favorably to competitors regarding cost.

📋 Care Tips

Limited mentions: 'Use appropriate cleaners' is a brief suggestion provided to some customers. Use within 24 hours after fabrication is also mentioned once.

View Details

MSI Baltimore

(4.7)

342 reviews

📍 7595 Montevideo Rd #200, Jessup, MD 20794, USA

📞 +1 410-799-9631

Reviews for MSI primarily focus on its extensive inventory, particularly quartz, beautiful granite, and slab selections, and the helpful, patient, and knowledgeable staff members mentioned, such as Lynda, Raul, and Will. Customers frequently express appreciation for professional service, friendly interactions, and competitive pricing. While one review explicitly advises against recommending MSI, specific details of the dissatisfaction are not provided. Most reviews highlight excellent customer interactions but do not mention specific guarantees, warranties, care instructions, wait times, or potential issues.

🌳 Common Materials

Quartz, granite, stone, and quartz slabs.

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

No specific common complaints were mentioned in the positive reviews. One review explicitly states 'Do Not Recommend' but lacks details on the reasons.

🛡️ Warranties Offered

None mentioned in the provided reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers mention great prices and value for money, with references to competitive pricing and excellent value.

📋 Care Tips

No care or maintenance tips for countertops were mentioned in the provided reviews.

View Details

United Granite Countertops

(4.6)

114 reviews

📍 6315 Howard Ln, Elkridge, MD 21075, USA

📞 +1 410-540-9333

United Granite Countertops operates primarily in the Elkridge, Maryland area, offering granite, marble, and select unique slabs for various kitchen, bathroom, fireplace surround, and wet bar remodeling projects. Key staff members frequently mentioned include Sam, Fred, Hien, Eddie, and Emily Herder, with Sam appearing most often in positive reviews. They emphasize their warehouse-like selection, offering ample choices and expertise, and consistently highlight professional teamwork including helpful measures and meticulous installation. Customer service is praised, and while highly satisfied with product quality and finishes, explicitly detailed care instructions or warranty specifics were not uniformly provided across all reviews.

🌳 Common Materials

Granite,Marble,Specific Unique Slabs (requiring matching efforts)

⭐ Quality Rating

Excellent

⏱️ Response Time

Prompt and timely measures found across multiple reviews

📝 Common Complaints

Minimal organized complaints were noted in reviews. Feedback primarily centers on positive experiences. One non-unique, non-repeated challenge mentioned was a specific modification (hole cutting) required for installation.

🛡️ Warranties Offered

No explicit mention of specific warranties or guarantees for product or installation throughout the reviews.

📋 Customer Service

Excellent

💰 Pricing Feedback

Positive feedback regarding pricing and perceived value for money was consistent in multiple reviews.

📋 Care Tips

No standardized or detailed care and maintenance tips for countertops were provided in the analyzed reviews.

View Details

TopStone Granite LLC

(5)

56 reviews

📍 5921 Moravia Park Dr b6, Baltimore, MD 21206, USA

📞 +1 410-488-9105

Customer reviews for Top Stone Granite/Topstone highlight a positive business experience with owners Tim and Kelly providing high-quality work and quick service. The business is described as professional, friendly, and offering competitive pricing. Their workshops/stores allow customers to view materials firsthand. Installation quality is generally praised along with prompt service delivery and repair capabilities. No major issues are reported by satisfied or dissatisfied customers.

🌳 Common Materials

granite,quartz,white/diamond white,grey giallo,other

⭐ Quality Rating

Excellent

⏱️ Response Time

Very quick, with same-day response for estimates and repairs.

📝 Common Complaints

🛡️ Warranties Offered

No specific warranties are mentioned across reviews although installation-related issues were addressed via repair services. In general, no mention of guarantees pertains to potential defects unless a repair is required.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers consistently found the pricing to be fair, reasonable, and competitive.

📋 Care Tips

Mentioned care tips include cleaning marble countertops regularly and applying periodic sealing for granite to maintain appearance.

View Details

Maryland Countertop Solutions

(4.2)

22 reviews

📍 505 Kane St, Baltimore, MD 21224, USA

📞 +1 410-633-1940

Customer reviews for the countertop supplier highlight predominantly positive experiences, with many customers praising the helpful sales staff (notably Mary and Jackie), high-quality installation and finish, competitive pricing, and fast response times. The business also offers warranties for their products. However, some concerns are raised regarding communication in certain instances (one review mentioning poor communication, another suggesting faster responses would be beneficial), occasional product failures (like sink issues), and the high cost associated with deposits for services like measurements.

🌳 Common Materials

Granite,Quartz,Laminate,Stone

⭐ Quality Rating

Excellent

⏱️ Response Time

Typically fast, with calls often being brief (e.g., under two minutes) or scheduled measurements completed shortly after initial contact.

📝 Common Complaints

Poor or unprofessional customer service/communication (mentioned in reviews),Sink failure shortly after installation,High deposit fees for quotes and measurements

🛡️ Warranties Offered

The business mentions offering warranties, however the level of coverage is disputed in a review.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Prices are frequently described as competitive and affordable. One review views the deposit fees for quotes as high.

📋 Care Tips

A comment regarding the repair of a quartz countertop crack mentioned suggestions like 'gently handle' and 'tip hands' during lifting.

View Details

HB Marble and Granite

(4.8)

24 reviews

📍 550 Crain Hwy N #14, Glen Burnie, MD 21061, USA

📞 +1 410-761-0170

Based on the reviews provided, this counter top supplier business is praised for its skilled installation, knowledge, reasonable pricing, and fast service. Common positive experiences include highly professional staff, precise measurements, and satisfactory outcomes. However, some reviews mention negative customer service interactions. The business offers reassurance of good quality and value.

🌳 Common Materials

granite,marble,stone

⭐ Quality Rating

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⏱️ Response Time

Very fast, often on the same day or shortly after.

📝 Common Complaints

Customer service encounters are mixed; some exceptional, others rude and unhelpful.,Occasional concerns about pricing consistency or transparency during the sales process.

🛡️ Warranties Offered

10-year warranty is mentioned as offered (exactly or approximately).

👥 Customer Service Rating

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💰 Pricing Feedback

Generally reasonable and attractive pricing, though one review suggests needing to be cautious about potential hidden costs during high-pressure sales.

📋 Care Tips

Specific maintenance tips like using warm soapy water and applying annual sealant for natural stone surfaces are mentioned.

View Details

Baltimore Granite Direct

(4.7)

26 reviews

📍 2197 Greenspring Dr, Timonium, MD 21093, USA

📞 +1 410-252-3620

Customer reviews indicate highly positive feedback regarding the quality, selection, installation, and customer service. Common countertops mentioned include granite, quartz, and Cambria. Several customers praise the friendly, knowledgeable, and responsive staff. While specific installation or resolution details are not recounted, the overall experience is described as excellent. No explicit pricing information is shared beyond general satisfaction, and limited care advice is provided.

🌳 Common Materials

Granite,Quartz,Cambria

⭐ Quality Rating

Excellent

⏱️ Response Time

Observed examples indicate prompt attention is often available, including on the phone and through staff.

📝 Common Complaints

🛡️ Warranties Offered

No specific warranties or guarantees were explicitly mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers generally express satisfaction with pricing and value for money, with one reviewer specifically mentioning the lowest price found.

📋 Care Tips

Recommendations were made to listen to advice regarding proper cleaning and maintenance of the stone countertops.

View Details

Terrazzo & Marble Supply Companies

(4.3)

6 reviews

📍 6100 Seaforth St, Baltimore, MD 21224, USA

📞 +1 410-633-6200

This customer review data highlights experiences primarily related to delivery logistics, customer service interactions, and general information about the company's offerings and customer service. Potential customers might note the mentioned requirement for specific directions to reach a warehouse location and the indication of a 'Quick to unload' feedback. Some positive or neutral comments about work and attitude were noted, alongside mentions of a standard warranty coverage and payment plan options. Overall information on product installation quality, wait times, pricing, and specific product care instructions was not extensively covered in the available reviews.

🌳 Common Materials

Granite,Quartz

⭐ Quality Rating

Unknown

⏱️ Response Time

Non-specific comments on unloading speed were made, but general response time for service calls cannot be determined.

📝 Common Complaints

Difficulty finding a warehouse location (Echo),Lack of clear instructions/information regarding facilities like washrooms during delivery

🛡️ Warranties Offered

Standard warranty included

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Mention of a potential payment plan (assistants assitance, but not price details were given).

📋 Care Tips

View Details

Custom Kitchen Countertops, LLC

(3.8)

11 reviews

📍 1004 Wilso Dr, Baltimore, MD 21223, USA

📞 +1 410-525-0017

The reviews emphasize consistently high-quality customer service and expert knowledge of designers. Customers frequently praise the quality of the countertops and installation workmanship, citing competitive pricing, timely service, and friendly staff. Common materials mentioned are Stone and Solid Surface. One review cites a negative service experience regarding contractor follow-up, while most mention poor service experience from a specific contractor, which does not reflect the company's broader service quality across multiple positive reviews. No warranties are directly mentioned, and no care tips are provided.

🌳 Common Materials

Stone,Solid Surface

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

One review cites a negative service experience regarding contractor follow-up, while most mention poor service experience from a specific contractor

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive

📋 Care Tips

View Details

Mason Marble & Granite Inc

(5)

10 reviews

📍 2300 Washington Blvd, Baltimore, MD 21230, USA

📞 +1 443-224-8212

Customer reviews for Mason Marble & Granite consistently praise the business for its fast response times, professional and friendly customer service, courteous team members, and high-quality workmanship. Positive feedback highlights short turn-around times, responsive communication, and satisfied customers, with валuations mentioning granite and marble as available materials but not specifically discussing pricing, warranties, installation issues, common materials, or maintenance tips.

🌳 Common Materials

granite,marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

Not mentioned

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Not mentioned

📋 Care Tips

Not mentioned

View Details

Big Brother's Marble & Granite

(4.4)

39 reviews

📍 1232 Ridgely St, Baltimore, MD 21230, USA

📞 +1 410-244-0054

Customer reviews for a countertop supplier highlight a range of experiences. Most reviews praise the professional service, installation quality, and customer service from the business and its staff. Positive feedback often mentions prompt scheduling (installations completed within a week or same week), competitive pricing compared to big-box stores, the beauty and durability of various countertop materials (including granite, quartz, soapstone, and quartzite), and the inclusion of warranties or guarantees. Multiple reviews mention the owner as knowledgeable and helpful. However, some reviews raise concerns regarding quoted prices, product quality accuracy, specific instances of customer service issues, measurement errors, chipped pieces, and micromanagement. The overall sentiment is positive with some warnings based on specific negative experiences.

🌳 Common Materials

granite,quartz,soapstone,quartzite

⭐ Quality Rating

Excellent

⏱️ Response Time

Good

📝 Common Complaints

Misleading quotes,Poor customer service (hostile),Measurement errors,Chipped pieces,Micromanagement

🛡️ Warranties Offered

Warranties or guarantees for product replacement, repair, and installation are mentioned in several reviews.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Favorable feedback on pricing is common, comparing it favorably to big-box stores and noting it as competitive or reason, with some suggesting excellent value for money.

📋 Care Tips

Regular sealing for soapstone

View Details

ADEO Marble & Granite

(5)

21 reviews

📍 6604 Landay Ave, Rosedale, MD 21237, USA

📞 +1 443-885-9733

Customer reviews for ADEO Marble & Granite highlight predominantly positive experiences with their countertop services. Reviewers praise the business for its wide selection of materials including granite, quartz, and marble; professional and knowledgeable staff; timely and clean installation processes; and competitive pricing. Several reviews mention multiple projects with the company, indicating high customer loyalty. One review notes that price and selection are excellent, while another comments on the quick turnaround time from ordering to installation.

🌳 Common Materials

granite,quartz,marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Excellent

📝 Common Complaints

Rarely mentioned, with notes on patience to ensure proper measurements and install even with awkward features.

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Inexpensive, great prices, unbeatable value, phenomenal deals.

📋 Care Tips

Mentioned briefly for a custom granite store rep taking the time to teach owners-friendly care tips.

View Details

Venezia Surfaces

(4.7)

43 reviews

📍 1954 Halethorpe Farms Rd #500, Halethorpe, MD 21227, USA

📞 +1 833-836-3942

The provided reviews for Venezia Surfaces consistently praise the customer service experience, describing staff members as helpful, friendly, knowledgeable, patient, and responsive. Products are noted for their quality and selection, with positive feedback on installation and staff assistance across various product types including natural stone, quartz, and granite. Several reviewers laud the prompt communication and fair pricing. Overall, the feedback indicates a high level of customer satisfaction with both products and service, though one review expressed a minor issue regarding the stain resistance of a particular quartz product.

🌳 Common Materials

Natural Stone,Quartz,Granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Very Quick (Under 24 hours)

📝 Common Complaints

Stain resistance of quartz

🛡️ Warranties Offered

No specific warranty mentioned in reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Fair prices,Good value for money

📋 Care Tips

Clean up spills quickly,The quartz review recommends scrubbing with microfiber and dish detergent for removal of marks

View Details

Granite Outlet Kitchen & Bath Design Studio

(4.6)

183 reviews

📍 56 W Timonium Rd, Timonium, MD 21093, USA

📞 +1 410-252-5225

Customer reviews for Granite Outlet focus primarily on their positive experiences with product quality, installation, customer service, and pricing. They highlight excellent workmanship (e.g., seamless granite installation, accurate complex measurements), timely service, helpful customer interactions, and competitive pricing. Positive feedback is evident across all aspects except none the less favorite relevant, totaling general information on response times or sales.

🌳 Common Materials

granite,quartz,quartzite,msi

⭐ Quality Rating

Excellent

⏱️ Response Time

Excellent

📝 Common Complaints

No significant common complaints or issues mentioned in the reviews; overall feedback is positive.

🛡️ Warranties Offered

No specific warranties or guarantees are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive: Reasonable and competitive pricing mentioned (\"cost perspective\", \"most reasonable\", \"reasonable pricing\", \"price was right\", \"cost savings suggestions\").

📋 Care Tips

No specific care or maintenance tips for countertops were mentioned in the reviews.

View Details

Quartz Countertops in Baltimore, USA

Stone Solutions LLC

(4.7)

55 reviews

📍 9341 Philadelphia Rd Suites K-L, Rosedale, MD 21237, USA

📞 +1 410-274-1953

View Details

ProDesign Kitchen Bath & Tiles

(5)

66 reviews

📍 7506 Eastern Ave, Baltimore, MD 21224, USA

📞 +1 443-503-5966

The provided reviews for ProDesign Kitchen & Granite are predominantly positive. Potential customers can expect a high-quality product, professional installation, excellent customer service, prompt turnarounds, and competitive pricing. Discussions cover granite stone countertops, cabinetry, and kitchen remodeling, though specific material details aren't elaborated upon. The reviews highlight Mr. Zeb's expertise and responsiveness, suggesting strong overall performance.

🌳 Common Materials

granite,stone

⭐ Quality Rating

Excellent

⏱️ Response Time

Very Fast based on some reviews

📝 Common Complaints

None mentioned in the provided reviews

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive

📋 Care Tips

None directly mentioned in the reviews

View Details

Custom Kitchen Countertops, LLC

(3.8)

11 reviews

📍 1004 Wilso Dr, Baltimore, MD 21223, USA

📞 +1 410-525-0017

Customer reviews for this countertop supplier generally highlight excellent workmanship and customer service, particularly praising staff knowledge and friendliness. Several reviews mention competitive pricing, timely service, and positive experiences with stone and solid surface materials. Potential customers should be aware of the high volume of positive feedback across various metrics like service, quality, and value, though one review expresses frustration with rudeness during the measurement process.

🌳 Common Materials

Stone,Solid Surface,Others available

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown (references to timely service present, but no specific timeframes mentioned)

📝 Common Complaints

Rudeness and unprofessionalism during service interactions (e.g., measurement process reception).,Breaking of scheduled appointments.

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing is mentioned frequently, with customers finding it reasonable and value for money.

📋 Care Tips

Unknown

View Details

Maryland Countertop Solutions

(4.2)

22 reviews

📍 505 Kane St, Baltimore, MD 21224, USA

📞 +1 410-633-1940

These reviews for the countertop supplier business reveal a mix of positive and negative experiences. Potential customers should note the generally positive feedback regarding staff helpfulness, particularly Mary's effectiveness, the quality of countertops and installation in many cases (despite some minor issues like a quartz crack and sink falling), competitive pricing, good customer service in most interactions, and responsive measurement/installation timing. However, significant concerns need consideration, including reports of poor customer service (anger and yelling), negative experiences with staff like Erica and a potential scam involving deposits, warranty issues (inability to document and reduced terms), delays in communication, and one instance of a sink falling shortly after installation. Consider multiple reviews carefully and potentially contact the business directly about deposit policies and warranty documentation to verify recent experiences.

🌳 Common Materials

Quartz,Granite,Laminate

⭐ Quality Rating

Good

⏱️ Response Time

Good typical response time for measurements and installation (within a week), potentially variable call hold time (up to 59 seconds indicates slow initial contacts in some cases)

📝 Common Complaints

Poor customer service (anger, yelling),Issues with communication (delays, poor),Installation problems (sink fell shortly after installation),Scam with a non-refundable deposit,Issues with warranty (hassle claiming inability to write warrant, reduced warranty after repairs),Misleading quotes or information

🛡️ Warranties Offered

Mentioned in positive reviews but resulted in customer confusion and reduced guarantee situations in one review.

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Generally competitive pricing is mentioned frequently in positive reviews. One review points to a potential scam related to deposits.

📋 Care Tips

One review mentions using Stone Care by Granite Gold.

View Details

GRANITE MR LLC

(4.3)

49 reviews

📍 7511 Pulaski Hwy, Rosedale, MD 21237, USA

📞 +1 410-325-5000

Customer reviews for Granite MR highlight a range of experiences with their countertop services including granite, quartz, and marble installations. While most reviews praise the friendly customer service, knowledge of staff, and quality of materials and installation, some customers have reported issues with communication, delivery logistics, and occasional installation problems. The company is noted for competitive pricing and a wide selection, although one review mentions unsubstantiated fraud concerns. Potential customers may want to consider contacting the business directly if they have specific needs or complex projects.

🌳 Common Materials

Granite,Quartz,Marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Quick for some services (e.g., marble repairs), but communication and delivery issues were mentioned in negative reviews.

📝 Common Complaints

Broken or damaged pieces (glued repairs), delayed communication/information updates, logistical issues (e.g., delivery timing), sink hole misalignment

🛡️ Warranties Offered

Not explicitly mentioned in any positive review, but maintenance issues and potential fraud were raised in a strongly negative review.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers found the pricing to be good value for money based on the quality and the range of services provided.

📋 Care Tips

Recommendations include not pouring hot liquids directly on cold surfaces and avoiding abrasive cleaners.

View Details

Big Brother's Marble & Granite

(4.4)

39 reviews

📍 1232 Ridgely St, Baltimore, MD 21230, USA

📞 +1 410-244-0054

Reviews indicate a generally positive experience with the business, mentioning professionally conducted installations, responsive service, and good quality finishes for various countertop materials. Repair services were often praised for being prompt and effective. However, several reviewers reported significantly negative experiences, citing issues such as poor customer service, slow installation (contrasted with highly responsive fixers), misleading quotes, and problematic scheduling or measurement errors. Overall, the business is praised for its expertise and customer support by some, while receiving warnings about potential service failures by others, though specific material details are not always provided in negative reviews.

🌳 Common Materials

Quartz,Granite,Quartzite,Soapstone

⭐ Quality Rating

Excellent

⏱️ Response Time

Generally prompt, particularly noted for quick fixes when issues arise or for completed installations when managed effectively. Some positive reviews contrast this with initial scheduling difficulties described as slow elsewhere.

📝 Common Complaints

Poor customer service (hostile, rude, unprofessional),Misleading initial quotes or unpredictable pricing,Landline on-site measurement not thorough enough (missing sink details),Confusion or miscommunication regarding the scheduling process between online appointments and showroom interactions,Discrepancies between quote and final cost

🛡️ Warranties Offered

Repair services for damages, as evidenced by quick turnarounds for chipped edges,Mid-term warranty implied for workmanship, as repairs are performed

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Generally considered reasonable or lower than competitors (one review mentions 'considerably less' than competition),One reviewer experienced a 'misleading quote'

📋 Care Tips

Care for remnants (implied for soapstone fireplace pad),Mentioned regarding granite selection and estimation needs

View Details

United Marble & Granite Company

(4)

76 reviews

📍 1581 Sulphur Spring Rd #101, Halethorpe, MD 21227, USA

📞 +1 443-543-0139

Customer reviews highlight a range of experiences with United Marble & Granite, a business specializing in countertop fabrication and installation. Positive reviews frequently commend excellent customer service, professional staff knowledgeable about products, the quality of materials (especially granite and quartz), timely scheduling and installation, and the aesthetic and durability results. Installation experiences are mixed; many report happy customers with careful work, but some mention negative experiences, including product damage (scratches, wall damage) and concerns about misrepresentation ('bait and switch') or delays. The business carries various materials like granite, quartz, Silestone, and remnants, and offers warranties for products and installation, typically ranging from 1 to 5 years. Potential customers can expect personalized service and a selection of high-quality materials but should be aware of the possibility (though not ubiquitous) of installation errors or service missteps.

🌳 Common Materials

granite,quartz,Silestone,remnants

⭐ Quality Rating

Excellent

⏱️ Response Time

On time / Timely / No specific mention of long delays for scheduling in positive reviews; resolution requested in negative reviews was not explicitly chronologized.

📝 Common Complaints

Damage during installation (scratches, wall damage),Issues with scheduling/initiation (products late, multiple contacts needed in one review),Discrepancies in material (bait and switched materials)

🛡️ Warranties Offered

Multiple years - Reviews mention warranties ranging from 5 years to "lifetime" for some granite products; some reviews explicitly state a 3-year warranty or guarantee was provided (specific mention for granite in one review).

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reasonable prices mentioned by several customers; one customer specifically noted their prices as reasonable. No explicit mention of negative pricing experiences in positive reviews, but contrasted with recent poor experience.

📋 Care Tips

No specific tips beyond general care under the 'quality' point implying durability/durability

View Details

Maryland Quartz & Granite

(4.9)

62 reviews

📍 131 Industry Ln Unit A, Forest Hill, MD 21050, USA

📞 +1 443-787-4499

The majority of reviews for MD Quartz & Granite emphasize highly positive experiences, highlighting exceptional customer service provided by staff members like Selma, Erhan, and Matt. Customers consistently praise the professionalism, helpfulness, and guidance offered during material selection and project management. Installation is frequently described as efficient and well-executed by friendly, reliable installers. While most feedback focuses on positive outcomes, one review mentions an issue with installer quality and site cleanliness. Countertop installation typically involves a quartz, granite, or quartzite material, with projects often completed in a short timeframe (e.g., one day or within a week), and multiple reviews highlight the provision of proper care instructions.

🌳 Common Materials

granite,quartz,quartzite,quartzite

⭐ Quality Rating

Excellent

⏱️ Response Time

Typically responsive, with one instance noted of a prompt reply within 30 minutes (11pm Thursday).

📝 Common Complaints

In one review, issues were mentioned regarding installer experience and leaving the work site in a messy condition after the job was completed.

🛡️ Warranties Offered

No specific details regarding warranties or guarantees for products or installation were explicitly detailed in the reviews. Positive feedback focused on quality workmanship, reliability, and lack of issues, but did not reference warranty terms.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally, customers perceived the pricing as competitive. However, one review by an owner/reviewer mentions comparing quotes internally or seeking competitive rates, without explicitly stating if they felt the price was high or low relative to the quality.

📋 Care Tips

One review notes that while they are not experts on the best care tips for their specific countertops, the installers provided proper care instructions. No specific care tips were detailed in the majority of reviews.

View Details

MSI Baltimore

(4.7)

342 reviews

📍 7595 Montevideo Rd #200, Jessup, MD 20794, USA

📞 +1 410-799-9631

Customer reviews for this countertop supplier generally reflect a positive experience, with multiple positive mentions of the variety of materials available, the professionalism and helpfulness of staff (including specific staff members like Linda, Lynda, Raul, and Wilfredo/Will), and the quality of service and selection. Potential customers should note that while the majority of feedback is favorable regarding quality, customer service, and pricing, one review advises against recommending the business without providing specific reasons. No formal warranty details were mentioned in the reviews.

🌳 Common Materials

granite,quartz,stone

⭐ Quality Rating

Excellent

⏱️ Response Time

Exceeds expectations / Fast

📝 Common Complaints

Unclear / Not specified in detail

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive (great prices mentioned)

📋 Care Tips

Not mentioned

View Details

United Granite Countertops

(4.6)

114 reviews

📍 6315 Howard Ln, Elkridge, MD 21075, USA

📞 +1 410-540-9333

Reviews for United Granite include numerous positive testimonials praising the selection of granite and marble slabs, installed countertops (notably Calacatta Goldenvein marble), prompt service and installation from installers, excellent customer service (particularly Sam, Fred, Eddie, and Hien), a one-stop shop for granite selection, fabrication, and installation, and the absence of pricing concerns or noticeable issues other than one instance of delayed delivery.

🌳 Common Materials

granite,marble

⭐ Quality Rating

Excellent

⏱️ Response Time

prompt

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No negative feedback about pricing; testimonials describe good value and price selection.

📋 Care Tips

Unknown

View Details

Granite Outlet Kitchen & Bath Design Studio

(4.6)

183 reviews

📍 56 W Timonium Rd, Timonium, MD 21093, USA

📞 +1 410-252-5225

Based on multiple customer reviews, Granite Outlet Kitchen & Bath Design Studio is perceived positively for its high-quality services, prompt communication, and professional installation. Customers frequently highlight the efficiency of their service, the quality of materials (primarily granite, quartz, quartzite, and MSI) used, the expertise of their staff, and competitive or reasonable pricing. The company is praised for excellent customer service, enabling clients to complete projects efficiently. One review mentions an additional service offering beyond countertops.

🌳 Common Materials

granite,quartz,quartzite,msi product,an unspecified countertop product

⭐ Quality Rating

Excellent

⏱️ Response Time

Excellent

📝 Common Complaints

Unknown

🛡️ Warranties Offered

The reviews mention various warranties provided for countertops and/or installation, indicating the company offers post-sale guarantees for their products and services.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers provide overwhelmingly positive feedback regarding pricing, emphasizing that it is reasonable, cost-effective, and sometimes more reasonable compared to other suppliers.

📋 Care Tips

A reviewer mentioned a caution against combining the stone countertops with the wrong type of sink due to compatibility issues.

View Details

Venezia Surfaces

(4.7)

43 reviews

📍 1954 Halethorpe Farms Rd #500, Halethorpe, MD 21227, USA

📞 +1 833-836-3942

The reviews overall reflect consistently positive experiences with Venezia Surfaces, highlighting favorable aspects such as comprehensive selection including various types like quartz and granite/natural stone options tailored for applications ranging from kitchen countertops to floors. Customer service appears to be highly regarded, with specific individuals (staff names not needed) frequently praised for their helpfulness, patience, knowledge, and responsiveness. Quality of installation and product (appearing capable for natural stone and quartz countertops) is generally well-received along with prompt service and delivery. However, a minor concern is noted regarding potential staining issues with quartz surfaces, while pricing seems proportionate but wasn't a primary point of contention.

🌳 Common Materials

natural stone,quartz,granite

⭐ Quality Rating

Good

⏱️ Response Time

Excellent

📝 Common Complaints

Quartz may stain easily under harsh conditions (but marks can be successfully removed)

🛡️ Warranties Offered

Lifetime warranty for finishes

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Fair to good pricing

📋 Care Tips

Clean quartz surfaces with microfiber cloth and dish detergent for stain removal

View Details

ADEO Marble & Granite

(5)

21 reviews

📍 6604 Landay Ave, Rosedale, MD 21237, USA

📞 +1 443-885-9733

Reviews consistently praise Adeo Marble & Granite for its professional service, particularly highlighting the expertise and patience of Ekrem, the owner, and the installer. Customers frequently commend the product quality, competitive pricing, and timely installation services. While some mention minor issues resolved proactively (like cabinet adjustments), the feedback is predominantly positive. Installation efficiency is noted, with comments on quick turnaround times and courteous, skilled team members.

🌳 Common Materials

granite,quartz,marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Excellent customer service response times mentioned.

📝 Common Complaints

Installation errors/adjustments needed (specifically cabinet fitting noted).

🛡️ Warranties Offered

No specific warranties or guarantees were explicitly mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers report competitive pricing and often mention a significant price advantage over competitors.

📋 Care Tips

No specific care or maintenance tips for countertops were mentioned in the reviews.

View Details

Rock Tops Fabrication

(4.6)

18 reviews

📍 18 Gwynns Mill Ct, Owings Mills, MD 21117, USA

📞 +1 410-363-4267

Reviews for this countertop supplier highlight a mix of experiences. Customers generally praise the customer service, fabrication quality, and craftsmanship, particularly when working with trained staff. Positive mentions include quartz, marble, calacatta marble, soapstone, and granite countertops, along with responsive service and expertise in resolving issues. Some customers note paying for premium materials. However, concerns regarding the quality of marble specifically and instances of unprofessional service are also mentioned, indicating variability in service quality. Information on warranties and average response times is lacking across the provided reviews.

🌳 Common Materials

quartz,marble,calacatta marble,soapstone,granite

⭐ Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Poor quality of marble slabs received compared to approved samples,Unprofessional or insincere service from staff,Specific concerns regarding marble material quality

🛡️ Warranties Offered

No specific warranties or guarantees were mentioned.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Premium materials like calacatta marble carry higher costs but appear to offer good value.

📋 Care Tips

No specific care or maintenance tips were mentioned in the reviews.

View Details

TopStone Granite LLC

(5)

56 reviews

📍 5921 Moravia Park Dr b6, Baltimore, MD 21206, USA

📞 +1 410-488-9105

The reviews consistently highlight TopStone Granite LLC as a highly professional and friendly company based in Baltimore. Customers praise the collaborative and courteous service provided by employees like Tim (Owner) and Kelly, describing them as responsive, helpful, and easy to work with. The company is noted for exceptional quality of materials (especially granite) and seamless installation processes with quick turnaround times. Customer service is described as excellent, communication is frequent, and pricing is frequently acknowledged as fair, reasonable, or the best available. Their physical showroom-in-warehouse allows customers to view materials. One unique positive mention is in-house refinning/sanding but no standard maintenance tips are provided across reviews.

🌳 Common Materials

granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Fast response times for estimates and service calls.

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers consistently describe the pricing as excellent value, fair, or the best they have encountered.

📋 Care Tips

No specific care or maintenance tips were mentioned in the reviews.

View Details

KNC Granite & Quartz Countertops Maryland

(4.9)

61 reviews

📍 9700 Martin Luther King Jr Hwy ste c, Lanham, MD 20706, USA

📞 +1 301-577-4585

Reviews consistently highlight KNC Granite's positive customer experience, with praises for professional installation teams who complete jobs promptly and efficiently (e.g., within 1-3 business days). Many customers appreciated the hands-on approach of the owners (Gokhan/Ozkan) and the quality of the granite and quartz countertops, particularly noting excellent finish and workmanship. Competitors were often unfavorably compared on price and service. While KNC is frequently recommended for both residential and commercial projects, specific details about warranties offered to customers are not explicitly mentioned in the reviews.

🌳 Common Materials

granite,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Within 1-3 business days, or on the same day following a consultation/measurement.

📝 Common Complaints

Not mentioned

🛡️ Warranties Offered

Not mentioned in reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Great value,Fair pricing,Competitive pricing

📋 Care Tips

Not mentioned in reviews

View Details

Mason Marble & Granite Inc

(5)

10 reviews

📍 2300 Washington Blvd, Baltimore, MD 21230, USA

📞 +1 443-224-8212

The reviews for Mason Marble & Granite are predominantly positive. Customers frequently praise the company for its professionalism (friendly, professional, trustworthy), fast turn-around time, and excellent customer service. The quality of the countertops and installation is generally reported to be excellent. Potential customers express high satisfaction and recommend the company without reservation. A few reviews were blank and did not provide additional information.

🌳 Common Materials

granite,marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Not Specified (Fast turn-around time mentioned)

📝 Common Complaints

🛡️ Warranties Offered

Not Mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

No pricing feedback provided

📋 Care Tips

No care or maintenance tips mentioned

View Details

Maryland Countertop Solutions, LLC

(5)

6 reviews

📍 1744 E Joppa Rd, Parkville, MD 21234, USA

📞 +1 443-725-4191

Customer reviews highlight a consistently positive experience for this countertop supplier, with strong mentions of professional service, excellent quality of both countertops and installation, and competitive pricing. Multiple reviews reference a waterfall feature, often associated with stone or granite materials, while other types like quartz are not specified. Response times for service calls, warranties, and care tips are not mentioned in the reviews. No negative feedback was provided.

🌳 Common Materials

Stone/granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None

🛡️ Warranties Offered

None

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive, with mentions of competitive and best-in-the-area pricing and good value for money in some reviews.

📋 Care Tips

None

View Details

Baltimore Granite Direct

(4.7)

26 reviews

📍 2197 Greenspring Dr, Timonium, MD 21093, USA

📞 +1 410-252-3620

The reviews collectively paint a picture of a supplier offering satisfactory countertop materials and installation. Potential customers can expect a professional customer service experience based on positive interactions reported by multiple reviewers. The usual timeline mentioned is within 2-3 weeks. Payment is accepted via cash, check, or credit card upon ordering. Materials available include granite, quartz, and Cambria. While specific warranty details aren't regularly advertised, trust in the longevity of the finish and handling of any potential issues is emphasized. Front desk staff are noted for being knowledgeable and helpful regarding maintenance. Priced reasonably low in some cases.

🌳 Common Materials

Granite,Quartz,Cambria

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None identified in reviews

🛡️ Warranties Offered

Contact or implied lifetime warranty potentially offered by front desk inquiries (not advertised by all sales),Company accepts returns for resanding within purchase timeframe

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Cheaper than some alternatives and perceived as good value for money

📋 Care Tips

Cleaning methods may vary slightly by stone type, general suggestions provided at store

View Details

Gold Marble Granite & Cabinets, LLC

(4.4)

14 reviews

📍 2912 Stafford St, Baltimore, MD 21223, USA

📞 +1 443-810-8365

Customer reviews for this countertop supplier highlight a predominantly positive experience with professional service, quality installation, and good materials such as granite, often provided for kitchen and bathroom remodels. Potential customers can expect reliability in service and fair pricing in most cases, though there are some notable criticisms regarding appointment scheduling and one incident of overcharging.

🌳 Common Materials

Granite is frequently mentioned as a key material, along with kitchen countertops for upgrades and remodels.

⭐ Quality Rating

Excellent

⏱️ Response Time

Slow and unreliable response times reported in some reviews, including instances of missed appointments.

📝 Common Complaints

Inability to keep or reschedule appointments on time.

🛡️ Warranties Offered

Not mentioned in any reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally described as affordable and fair; however, one review raised concerns about unexpected price increases.

📋 Care Tips

No specific care or maintenance tips for countertops were discussed in the reviews.

View Details

Recycled Glass Countertops in Baltimore, USA

Next Day Countertops

(3)

2 reviews

📍 6311 Erdman Ave, Baltimore, MD 21205, USA

📞 +1 443-835-2782

The provided feedback consists of only one review, despite the prompt mentioning 'these customer reviews' (plural). This review highlights an issue with a previous order where the customer felt misled about the material specifications (laminated vs. regular) for an internal component of the product. Customer satisfaction appears low based on this single complaint.

🌳 Common Materials

Laminated material

⭐ Quality Rating

Unknown

⏱️ Response Time

Unknown

📝 Common Complaints

Mismatch or misunderstanding between ordered product specifications (internal/external match) and received product/communication, potentially including perceived misleading information from staff during inquiry or order placement.

🛡️ Warranties Offered

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

📋 Care Tips

View Details

Maryland Quartz & Granite

(4.9)

62 reviews

📍 131 Industry Ln Unit A, Forest Hill, MD 21050, USA

📞 +1 443-787-4499

These reviews consistently highlight Maryland Quartz & Granite's strong customer service, professionalism, and quick installation processes. The company provides a wide selection of high-quality countertops, including granite, quartz, quartzite, and marble, with generally excellent to outstanding quality ratings and customer service. While almost all feedback is positive, two reviews mention isolated, resolved issues related to inexperienced installers.

🌳 Common Materials

granite,quartz,quartzite,marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Very Quick (within hours to a day)

📝 Common Complaints

Installation errors (clean-up, damage) in two isolated instances, unusually quick scheduling following delays.

🛡️ Warranties Offered

None explicitly mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive, competitive pricing mentioned, value mentioned.

📋 Care Tips

None provided.

View Details

Maryland Glass & Mirror Co

(4)

17 reviews

📍 710 W Ostend St, Baltimore, MD 21230, USA

📞 +1 410-727-1050

Customer reviews for the countertop supplier mention positive experiences with customer service, product quality (especially glass countertops), and installation, particularly praising employees like Stephanie and Lauren. However, there are also negative comments regarding slow/unresponsive service, long wait times for delivery/fabrication, and complaints about pricing being above average. The reviews do not mention any specific warranties offered or maintenance tips. Common concerns highlighted include potential service variability in a family-run business and the possibility of poor service if employee motivation is lacking.

🌳 Common Materials

Glass,Tempered Glass,Laminated Glass

⭐ Quality Rating

Excellent

⏱️ Response Time

Slow

📝 Common Complaints

Slow/unresponsive customer service,Long wait times (fabrication/delivery),Above-average pricing,Potential service variability dependent on employee

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Pricing is mentioned as above average by some reviewers

📋 Care Tips

No specific installation care/maintenance tips were provided in the reviews, but note that care during delivery is sometimes questioned (implies it might be needed).

View Details

Baltimore Granite Direct

(4.7)

26 reviews

📍 2197 Greenspring Dr, Timonium, MD 21093, USA

📞 +1 410-252-3620

Reviews for this countertop supplier business highlight positive experiences overall. Customers praise the staff (including names like Rob, Kelly, and Mary) for being helpful, patient, professional, knowledgeable, and responsive. The business offers installation services and a wide range of materials like granite, quartz, and Cambria. Several reviews mention good quality, durability, professional installation, and competitive pricing (notably one being 'cheapest'). Common positive points include great customer service and the selection, though specific response times, warranties, or detailed care tips are not universally detailed across reviews. One customer pointed out they do not respond to online quotes, and another briefly mentioned "no review text."

🌳 Common Materials

granite,quartz,Cambria

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Quotes not responding to online quotes request,Potential points not addressed when complaining

🛡️ Warranties Offered

None specifically mentioned

👥 Customer Service Rating

Good

💰 Pricing Feedback

One review mentions getting a 'cheapest' price. Overall pricing is often highlighted favorably.

📋 Care Tips

One review notes front desk staff can offer cleaning advice for stone.

View Details

Maryland Countertop Solutions

(4.2)

22 reviews

📍 505 Kane St, Baltimore, MD 21224, USA

📞 +1 410-633-1940

Customer reviews for this countertop supplier highlight mixed experiences, with many praising Mary's communication and installation quality, while others express frustration with poor customer service, high deposits, and installation issues like sink failures. Common themes include positive feedback on competitive pricing and warranty support, but inconsistent service and unresolved problems are noted. Practical details for potential customers include the frequent mention of Mary as a key staff member for sales and support, and guidance on requesting warranties and competitive quotes during the process.

🌳 Common Materials

Quartz,Laminate,Solid surface

⭐ Quality Rating

Good

⏱️ Response Time

Not specified in the reviews

📝 Common Complaints

Poor customer service (e.g., yelling, unprofessional behavior),Non-refundable deposits,Installation issues (e.g., sink falling)

🛡️ Warranties Offered

1-year basic warranty or guarantee mentioned in some reviews,Claims of extended warranties available for certain repair cases

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Most reviews mention competitive pricing and good value for money, with no significant complaints about costs in positive reviews.

📋 Care Tips

Not specified in the reviews

View Details

MSI Baltimore

(4.7)

342 reviews

📍 7595 Montevideo Rd #200, Jessup, MD 20794, USA

📞 +1 410-799-9631

Customer reviews highlight positive experiences, primarily praising the extensive selection of granite and quartz slabs available for viewing directly in the warehouse setting. Customers frequently mention helpful, knowledgeable, and patient staff members who provide guidance throughout the selection process. The ease of obtaining samples and ordering is also noted positively. However, some reviewers express concerns about MSI Customer Service Center withholding price information from retail partners and occasional instances of lower trust or unsolicited price secrecy.

🌳 Common Materials

granite,quartz,slabs

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Price information withheld from MSI Customer Service Center for retail partners,Occasional instances of lower trust / unsolicited price secrecy

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Honest communication about pricing was generally noted but lack of explicit negative feedback on price points makes overall value judgment difficult to quantify. One reviewer mentioned MSI Customer Service Center withholding prices from retail partners.

📋 Care Tips

View Details

Housewerks Salvage

(4.4)

109 reviews

📍 1415 Bayard St, Baltimore, MD 21230, USA

📞 +1 410-685-8047

Housewerks specializes in unique and vintage home decor items, including furniture, architectural salvage, and historical pieces. The shop features a knowledgeable owner with deep expertise, offering detailed histories for items. However, it is less suited for customers seeking standard or organized collections, as the items are often unsorted or trip hazards. Pricing is generally considered high or expensive. Overall, the store provides attention to atmosphere and vintage appeal but lacks clear information on warranties or care maintenance for products offered.

🌳 Common Materials

Iron,Wood,Marble,Porcelain,Glass,Stone

⭐ Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Pricing described as high/expensive,Limited to unique finds, not standard items,Difficult to search unsorted items,Poor experience in one isolated instance,Distant location

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Prices are described as high, expensive, or pricier than market rates, especially for certain vintage or salvage goods.

📋 Care Tips

Not mentioned

View Details

Big Brother's Marble & Granite

(4.4)

39 reviews

📍 1232 Ridgely St, Baltimore, MD 21230, USA

📞 +1 410-244-0054

Customer reviews for the countertop supplier highlight a mix of positive and negative experiences. Positive comments praise professional, responsive, and knowledgeable staff; high-quality installations; friendly service; fast turnarounds; competitive pricing; and good value. Negative reviews point to issues with responsiveness (delays and poor communication), installation quality (botched jobs and failures to meet deadlines), customer service (attitude and dishonest practices), and encouragement to seek alternative suppliers.

🌳 Common Materials

Quartz,Granite,Soapstone,Marble (recommended by a contractor),Quartzite

⭐ Quality Rating

Good

⏱️ Response Time

Generally fast; one negative review mentions an estimate was given but installation fell behind schedule.

📝 Common Complaints

Poor responsiveness/delays in scheduling/installation,Negative customer service experiences (attitude, tone, communication breakdowns),Installation quality issues,Inaccuracies in estimates/hiring,Damage during or after installation

🛡️ Warranties Offered

Mentioned repair services (e.g., chipped repair, fixing a piece that didn't fit).

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Generally favorable; described as competitive, reasonable, good value for money, and less expensive than big box stores or competitors.

📋 Care Tips

Soapstone countertops require periodic reapplication of sealer.

View Details

United Marble & Granite Company

(4)

76 reviews

📍 1581 Sulphur Spring Rd #101, Halethorpe, MD 21227, USA

📞 +1 443-543-0139

Based on customer reviews, the business appears to specialize primarily in granite and quartz countertops, with positive feedback regarding installation quality, staff professionalism, and service experience. Price points received mixed feedback, but positive reviews often characterized them as reasonable. While many customers are highly satisfied with both the product and service, several reviews highlight issues with potential installation damage, communication difficulties, and delayed product delivery. Some confused feedback mentioned satisfaction guarantees and lifetime warranties, though no guarantees were explicitly detailed. One review also mentioned a scam experience, though this seems extreme. Care/maintenance instructions were rarely specified in reviews.

🌳 Common Materials

granite,quartz

⭐ Quality Rating

Good

⏱️ Response Time

Quick

📝 Common Complaints

Installation damaged cabinetry or walls,Communication difficulties or delays (e.g., late product delivery),Scam/bait-and-switch experiences

🛡️ Warranties Offered

Satisfaction guarantee,Lifetime warranty mentioned for granite

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Some reviews indicated reasonable pricing, but others mentioned bait-and-switch or late replacements related to cost/contract.

📋 Care Tips

Not mentioned frequently; caution regarding scratching was noted in one review but not directly tied to the business as an instruction.

View Details

TopStone Granite LLC

(5)

56 reviews

📍 5921 Moravia Park Dr b6, Baltimore, MD 21206, USA

📞 +1 410-488-9105

Customer reviews consistently highlight a positive experience with TopStone or TopStone Granite LLC, emphasizing their professionalism, customer service, and value. Key positive feedback includes timely service including estimates, installation, and repairs, friendly and knowledgeable staff (particularly naming Kelly and Tim but not customers by name), fair pricing, common use of granite materials, and overall satisfaction with quality and service. The business is recommended for countertop installation, repair, and selection.

🌳 Common Materials

granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Very fast and timely, with many reviewers mentioning estimates or installations completed within a few days or hours.

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Excellent value for money, fair prices

📋 Care Tips

Wait to use repaired granite countertops as they contain acrylic fillers

View Details

Second Chance Inc.

(4.5)

1574 reviews

📍 1700 Ridgely St, Baltimore, MD 21230, USA

📞 +1 410-385-1700

People say this second-hand shop offers a wide variety of used furniture, antiques, household wares, and building materials. They highlight the phenomenal deals, the unique and eclectic finds, and the treasure-hunting experience. They also like the helpful and friendly staff.

View Details

Stone Solutions LLC

(4.7)

55 reviews

📍 9341 Philadelphia Rd Suites K-L, Rosedale, MD 21237, USA

📞 +1 410-274-1953

View Details

Rock Tops Fabrication

(4.6)

18 reviews

📍 18 Gwynns Mill Ct, Owings Mills, MD 21117, USA

📞 +1 410-363-4267

Customer reviews for Rock Tops primarily focus on positive experiences, highlighting exceptional customer service, professionalism, and the quality of materials like quartz, marble, and granite. Most positive reviews mention impressive craftsmanship and installation quality, often comparing their experience favorably to competitors like big-box stores. The reviews include both excellent testimonials praising the staff's knowledge and helpfulness throughout the process as well as some critical comments regarding scheduling delays, perceived high price points, and isolated instances of suboptimal work or customer service. No general warranty information is stated in the reviews.

🌳 Common Materials

marble,quartz,granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Multiple reviews indicate installation teams typically arrive on time, and projects were generally accepted within 48 hours.

📝 Common Complaints

Scheduling delays (misalignment of appointments or unexpected downtime, leading to stress on the customer side).,High price point or expensive materials (like calacatta marble).,In one review, a mismatch occurred with pre-approved material when the team swapped slabs.,Variable customer service experience (one review explicitly states dissatisfaction).

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Some reviews comment negatively on the price or cost of specific materials (especially marble), while others (positive) indicate high quality or value, with one review not reporting general pricing feedback.

📋 Care Tips

No general care or maintenance tips for countertops are mentioned in any review.

View Details

The Loading Dock, Inc.

(4.4)

450 reviews

📍 2 N Kresson St, Baltimore, MD 21224, USA

📞 +1 410-558-3625

The Loading Dock is a salvage and building materials supplier focusing on second-hand, reclaimed, and used items for home improvement and DIY projects. Reviews highlight its extensive and organized inventory, particularly praised for being budget-friendly compared to retail stores and offering free wood. Customer service is frequently mentioned as excellent and helpful. However, some recent reviews note a significant price increase for same-day donated items and improvements under new management.

🌳 Common Materials

Lumber (including free project wood, reclaimed), windows, doors, tile, sinks, bathroom fixtures.

⭐ Quality Rating

The quality assessment is outside the scope of reviews for a countertop supplier (reviews discuss the quality of building materials).

⏱️ Response Time

Customer service is often praised as prompt or helpful ('right away', 'kind way'), but speed is not explicitly quantified aside from the environment.

📝 Common Complaints

None directly related to a countertop supplier are mentioned.

🛡️ Warranties Offered

None directly related to a countertop supplier are mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally consider the pricing as excellent value/bargain, cheaper than retail, particularly for used/reclaimed items. Recently noted significant price increases (items now effectively paid retail prices), though previously positive reviews mention great deals.

📋 Care Tips

No care or maintenance tips for countertops are mentioned.

View Details

GRANITE MR LLC

(4.3)

49 reviews

📍 7511 Pulaski Hwy, Rosedale, MD 21237, USA

📞 +1 410-325-5000

Reviews for the countertop supplier highlight a predominantly positive experience with aspects like customer service, quality of materials and installation, and value for money. Customers appreciate helpful and friendly staff, wide selection of products, and the quality of the countertops and installation work. However, a few reviews mention communication issues and some logistical problems. Some specific concerns have been raised about delivery confirmation and handling small defects, though these were not the main focus for the majority of reviewers.

🌳 Common Materials

quartz,granite,marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Poor communication and business logistics,Lack of notification before delivery,Issues with small damages to the product

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive. Several reviews mention 'nice price', 'good prices', and 'competitive pricing' with no significant complaints about cost.

📋 Care Tips

No information available from the reviews.

View Details

Mason Marble & Granite Inc

(5)

10 reviews

📍 2300 Washington Blvd, Baltimore, MD 21230, USA

📞 +1 443-224-8212

The reviews consistently describe the business as professional, fast, trustworthy, and highly recommended. Customers value the prompt service, friendly nature of the team, and the quality of both the countertops and installation. While specific material or warranty details are not the focus of the praise, the overall experience leads to strong positive recommendations for similar countertop services.

🌳 Common Materials

granite,marble

⭐ Quality Rating

Excellent

⏱️ Response Time

Fast turn around, prompt, efficient process

📝 Common Complaints

None mentioned in the provided positive reviews.

🛡️ Warranties Offered

None mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

None mentioned.

📋 Care Tips

None mentioned.

View Details

Granite Outlet Kitchen & Bath Design Studio

(4.6)

183 reviews

📍 56 W Timonium Rd, Timonium, MD 21093, USA

📞 +1 410-252-5225

Customer reviews highlight a consistently positive experience with Granite Outlet Kitchen & Bath Design Studio. Reviewers praise their wide selection of materials, professional and efficient service, high-quality craftsmanship, quick scheduling and delivery, and excellent customer service. Installation teams are frequently commended for their work. While specific minor issues were noted (like needing product rework or a sink color mismatch), the overall sentiment is highly favorable regarding quality, service, and reliability.

🌳 Common Materials

Granite,Quartzite,Quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Fast/Flexible Scheduling - Many reviews mention quick turnarounds, next-day measurements, timely deliveries, and reasonable installation wait times (e.g., 'within a couple days', 'about two weeks', 'over the holiday')

📝 Common Complaints

One review noted dissatisfaction due to a pre-purchase sink color mismatch with the finalized granite, a separate point was raised about needing a delivery on a quartz block ultimately not delivered, however the overall service was still noted as effective in addressing this

🛡️ Warranties Offered

No specific details about warranties or guarantees against material defects or installation issues are explicitly mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally favorable feedback regarding pricing is provided with several reviews commenting on reasonable, competitive, or cost-effective pricing (e.g., 'most reasonable', 'reasonable', 'cost savings suggestions').

📋 Care Tips

No general care or maintenance tips for different countertop materials were explicitly mentioned in the reviews.

View Details

Quartz and Granite Towers INC

(5)

5 reviews

📍 2111 Greenspring Dr, Timonium, MD 21093, USA

📞 +1 410-616-9052

Customer reviews for Granite Towers are predominantly positive, praising the quality and installation of countertops, speed and efficiency of services, competitive pricing, and responsiveness to needs like tight timelines. Materials mentioned include granite, quartz, and Carrera quartz. No explicit complaints or mentions of issues, warranties, customer service difficulties, or care instructions were raised in the provided feedback.

🌳 Common Materials

granite,quartz,Carrera quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Excellent

📋 Care Tips

Not mentioned

View Details

Architectural Surfaces - Baltimore

(4.3)

9 reviews

📍 521 Digiulian Blvd, Glen Burnie, MD 21061, USA

📞 +1 410-768-2500

Customer reviews for this countertop supplier highlight positive experiences with customer service, particularly praising the helpful and efficient staff who assisted with selection and provided thorough support. Potential customers appreciate the friendly staff and the walk-through experience, mentioning availability of large selections like natural stone and quartz. One review explicitly states a 'Good' rating for the experience, though specific details about the quality of countertops themselves or installation performance are not provided. Pricing is not discussed, and no complaints regarding quality, installation, service, or warranties are mentioned.

🌳 Common Materials

natural stone,quartz

⭐ Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Unknown

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details

Custom Kitchen Countertops, LLC

(3.8)

11 reviews

📍 1004 Wilso Dr, Baltimore, MD 21223, USA

📞 +1 410-525-0017

Customer reviews highlight significant strengths in customer service, installation quality, sales processes, and pricing, with several positive testimonials focusing on the business's expertise and professionalism. The reviews, originating from both designers and customers, mention specific materials like quartz, solid surface, and stone countertops. The majority of feedback is positive, rating quality and customer service highly; however, one review identifies a specific incident of rude service. A few reviews lack text, making data extraction challenging, but they are noted in the enriched data section.

🌳 Common Materials

quartz,solid surface,stone

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Inappropriate tone/rudeness during service

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Unknown

💰 Pricing Feedback

Positive

📋 Care Tips

None

View Details

Soapstone Countertops in Baltimore, USA

MSI Baltimore

(4.7)

342 reviews

📍 7595 Montevideo Rd #200, Jessup, MD 20794, USA

📞 +1 410-799-9631

Customer reviews for this countertop supplier generally highlight the vast selection of materials, including quartz and granite, as a key advantage, along with professional and helpful staff interactions. Many positive reviews mention excellent product quality, prompt service, and competitive pricing. However, some negative feedback raises concerns about potential issues with customer trust and specific staff interactions in certain instances. There are mentions of good response times in the service context and coordination through digital tools, but details on pricing and quality specifics remain limited. Overall, the business is described as having a large inventory, a user-friendly selection process, and a focus on customer service in many cases.

🌳 Common Materials

granite,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

lack of transparency with pricing information,nel staff interactions in specific cases,overall trust concerns

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers mention great prices and value for money, with no specific negative feedback provided regarding pricing.

📋 Care Tips

No information about care or maintenance tips is provided in the reviews.

View Details

TopStone Granite LLC

(5)

56 reviews

📍 5921 Moravia Park Dr b6, Baltimore, MD 21206, USA

📞 +1 410-488-9105

The reviews for TopStone Granite LLC consistently highlight excellent customer service, high-quality craftsmanship and installation, and competitive or fair pricing for countertops especially granite. The company is praised for professional staff like Tim and Kelly, prompt response times, efficient measuring and installation processes, and the quality of the actual materials. Customers frequently report high satisfaction levels. A couple of reviews mention unique experiences like sink installations and repairs.

🌳 Common Materials

granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Reviews mention prompt response, efficient estimating, and some instances of same-day service or very fast turnaround (e.g., estimates within days, installs next week).

📝 Common Complaints

None specifically mentioned, with positive experiences being the norm.

🛡️ Warranties Offered

Limited lifetime warranties are mentioned for granite materials, installation might be covered by labor warranty duration which varies per contract.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive prices, fair pricing, the best value/pro price, or occasionally direct mention of overpriced services if comparing to other offers, but generally positive feedback on pricing.

📋 Care Tips

For granite, cleaning tops are often mentioned, similar to caring for natural stone.

View Details

Maryland Countertop Solutions

(4.2)

22 reviews

📍 505 Kane St, Baltimore, MD 21224, USA

📞 +1 410-633-1940

Customer reviews mention positive experiences with specific sales personnel (Mary, Jackie, Maryland Countertops staff), availability of various material samples (granite, quartz, quartzite, laminate), prompt measurement services, competitive pricing, professional installation by employees, and multiple mentions of a 10-year surface warranty. Several reviews recommend the business based on quality, value, and service. Negative experiences involve poor customer service in one instance and issues with product installation and warranty. Some reviews lack substantive content.

🌳 Common Materials

quartz,granite,quartzite,laminate

⭐ Quality Rating

Excellent

⏱️ Response Time

Generally positive reviews mention prompt communication, timely estimate provided, and quick action, while negative review indicates poor response.

📝 Common Complaints

communication issues (one negative review),inaccurate measurement or description during estimate (one negative review),sink falling off shortly after installation (one negative review),potential issues with warranty claims (one negative review)

🛡️ Warranties Offered

A 10-year surface warranty is commonly mentioned.,A 1-year sink basin and waste unit warranty.,A 5-year finish warranty (mentioned in context).

👥 Customer Service Rating

Good

💰 Pricing Feedback

Frequent positive comments about competitive pricing, competitive quotes, affordability, value for money, and hardness of counter (quartzite) implying good value.

📋 Care Tips

Using a neutral cleaner is suggested for the quartz countertop.

View Details

United Marble & Granite Company

(4)

76 reviews

📍 1581 Sulphur Spring Rd #101, Halethorpe, MD 21227, USA

📞 +1 443-543-0139

These reviews for United Marble & Granite highlight predominantly positive experiences with their products and services. Customers frequently praise the 'excellent' customer service, 'friendly' staff, 'professional' and 'knowledgeable' staff, timely scheduling and installation, and the quality of the counters/tiles, with many noting they 'love' or 'are highly satisfied' with the finished result and the value provided. Several reviews mention specific positive installation experiences ('did a good job very carefully', 'polite'). However, three reviews detail negative experiences, including instances of damage (walls scratched, new cabinets damaged), delays (product late), and a case described as a 'complete scam' involving bait and switching, which the company allegedly refused to rectify. Overall, the consensus leans strongly positive regarding product quality, customer service, and the selection available.

🌳 Common Materials

granite,quartz,silestonequartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Good

📝 Common Complaints

Damage during installation (scratched cabinets, walls damaged),Delays (product late)

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Several reviews mention reasonable and good prices, good value for money.

📋 Care Tips

Unknown

View Details

Baltimore Granite Direct

(4.7)

26 reviews

📍 2197 Greenspring Dr, Timonium, MD 21093, USA

📞 +1 410-252-3620

Customer reviews for the countertop supplier consistently highlight a positive experience with various countertop materials including granite, quartz, and marble. Users praise the quality installation, customer service, and selection of materials. Multiple reviews mention flexible staff dealing with special requests, some offering quick phone support, and competitive pricing. One review notes potential savings by calling directly. Relevant care tips are provided in some reviews. Overall sentiment is highly positive with no significant complaints explicitly mentioned.

🌳 Common Materials

granite,quartz,marble,Cambria

⭐ Quality Rating

Excellent

⏱️ Response Time

Immediate or quick staff responses highlighted

📝 Common Complaints

No significant complaints mentioned in the reviews

🛡️ Warranties Offered

No warranty information provided in the reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is noted as competitive and one reviewer mentioned obtaining a lower quote by phone

📋 Care Tips

Yes, users mention potential care and maintenance suggestions were provided by staff

View Details

Custom Kitchen Countertops, LLC

(3.8)

11 reviews

📍 1004 Wilso Dr, Baltimore, MD 21223, USA

📞 +1 410-525-0017

Customer reviews for CKC highlight several key aspects of their service. The business is frequently described as the top or best fabricator in the Baltimore area near where some reviewers operate. Positive feedback emphasizes excellent customer service, knowledgeable and friendly staff, high workmanship quality, and competitive pricing. They are recommended by interior designers and kitchen design companies. Potential complaints center around scheduling, though specific service failures described in reviews are not repeated as common feedback. One review contained a complaint about rude service regarding a missed appointment. Most positive reviews concern service and quality.

🌳 Common Materials

Solid surface countertops,Stone countertops

⭐ Quality Rating

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⏱️ Response Time

Information about average/punctuality is inferred partly from complaints about missed appointments. Reviews mentioning specific interactions focus on positive experiences for scheduled appointments.

📝 Common Complaints

Missed appointments without notice.,In one instance, rudely dismissed from customer service.

🛡️ Warranties Offered

No specific warranties or guarantees were mentioned in the reviews.

👥 Customer Service Rating

Excellent (frequently)

💰 Pricing Feedback

Referred to as competitive, friendly, reasonable prices for countertops.

📋 Care Tips

No specific countertop care or maintenance tips were mentioned in the reviews.

View Details

Architectural Surfaces - Baltimore

(4.3)

9 reviews

📍 521 Digiulian Blvd, Glen Burnie, MD 21061, USA

📞 +1 410-768-2500

Reviews consistently praise the helpful and friendly customer service staff, highlighting their assistance in helping customers select materials and browse the large selection of stone countertops (such as marble, granite, and quartz). Potential customers appreciate the focused service and positive word-of-mouth. No prices, specific warranty details, response times, complaints, or care instructions are mentioned in the reviews.

🌳 Common Materials

Marble,Granite,Quartz,Slate

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Unknown

📋 Care Tips

Unknown

View Details

Quartz and Granite Towers INC

(5)

5 reviews

📍 2111 Greenspring Dr, Timonium, MD 21093, USA

📞 +1 410-616-9052

Reviews for a countertop supplier business (Granite Towers) highlight extremely positive experiences. Customers praise excellent quality, efficient installation, and competitive pricing. Key materials suggested include quartz (Carrera quartz mentioned) and granite. No significant complaints are mentioned in the provided reviews.

🌳 Common Materials

quartz,granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Excellent

📝 Common Complaints

No specific common complaints were explicitly mentioned in the provided reviews.

🛡️ Warranties Offered

Unknown. No information about specific warranties or guarantees was mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers provided positive feedback on pricing and value for money, describing the prices as 'terrific' or 'great'.

📋 Care Tips

Unknown. No specific care or maintenance tips were mentioned in the provided reviews.

View Details

HB Marble and Granite

(4.8)

24 reviews

📍 550 Crain Hwy N #14, Glen Burnie, MD 21061, USA

📞 +1 410-761-0170

HB Marbke & Granite specializes in granite and marble countertop installation, with occasional mentions of quartz, soapstone, and stainless steel. Customer feedback indicates consistently high satisfaction levels with quality, installation, and customer service, often highlighting exceptional professionalism, speed, and competitive pricing. The company is noted for efficient response times, providing site reviews and installations within days, and offers reasonable pricing. Most reviews praise knowledgeable staff, precise measurements, and excellent craftsmanship. Warranties or guarantees are not explicitly detailed in the reviews.

🌳 Common Materials

granite,marble,quartz,soapstone,stainless steel

⭐ Quality Rating

Excellent

⏱️ Response Time

Excellent

📝 Common Complaints

poor quality

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Excellent

📋 Care Tips

Unknown

View Details

Milestone New Generation

(4.7)

31 reviews

📍 1900 Lansdowne Rd suite 4A, Baltimore, MD 21227, USA

📞 +1 410-504-3257

The reviews highlight a consistent positive experience across numerous positive testimonials. Customers repeatedly praise the company's efficiency, friendly and professional staff, high-quality installation (especially with granite and quartz upgrading from poor experiences), competitive pricing, and easy coordination. Key materials mentioned include quartzite, granite, and quartz. While the majority of reviews express satisfaction with speed, quality, and customer service, one negative review mentions a scheduling issue and potential warranty concerns, indicating inconsistent customer experience in any single negative case.

🌳 Common Materials

granite,quartzite,quartz

⭐ Quality Rating

Good

⏱️ Response Time

Less than two weeks (maximum)

📝 Common Complaints

None specified in positive reviews; One review mentioned an issue unrelated to the company itself (comparison to Home Depot)

🛡️ Warranties Offered

None specified in positive reviews; One review mentioned a potentially written warranty issue, but staff could potentially resolve warranty was unclear.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Described as 'reasonable', 'reasonable price', 'fast', 'good value', and 'outpriced' another contractor.

📋 Care Tips

No care or maintenance tips were explicitly mentioned in the positive reviews.

View Details

Creative In Counters

(4.7)

43 reviews

📍 2704 Back Acre Cir, Mt Airy, MD 21771, USA

📞 +1 301-829-7991

These reviews highlight very positive customer experiences with Creative In Counters, a countertop supplier. Customers consistently praise the high quality of materials like quartz, granite, Corian, and quartzite, excellent installation work performed by skilled team members (notably sales associates, measurers, and installers), and top-notch customer service characterized by professionalism, efficiency, responsiveness, and clear communication from start to finish. Issues mentioned during the review process included some difficulty making initial installation happen promptly and one instance of a product arriving scratched, which the company resolved. However, overall value is highly regarded due to competitive pricing, timely adherence to quoted costs, and superb results that lead to strong recommendations.

🌳 Common Materials

quartz,granite,Corian,quartzite

⭐ Quality Rating

Excellent

⏱️ Response Time

[object Object]

📝 Common Complaints

[object Object]

🛡️ Warranties Offered

Not explicitly mentioned in most reviews, with limited warranty-related feedback in the context of a single isolated customer complaint.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive regarding competitive pricing and adherence to quoted costs during production.

📋 Care Tips

No specific care or maintenance tips were provided in the reviews.

View Details

US Granite Marble Quartz Countertops

(4.2)

62 reviews

📍 52 Industrial Park Dr Suite: 19, Waldorf, MD 20602, USA

📞 +1 301-328-3678

Customer reviews for US Granite Marble highlight predominantly positive experiences with the company's product quality and customer service. Practical details include a wide selection of materials such as granite, marble, and quartz, installation services that integrate with cabinet and plumbing work, and competitive pricing. Reviewers frequently comment on quick quote appointments (as short as 15 minutes) and efficient installation timelines, averaging under two weeks. However, some negative feedback notes issues with product defects (e.g., dented surfaces, mismatched slabs), which may relate to warranty after expiration, and instances of unprofessional or impersonal customer service that detract from the overall customer experience.

🌳 Common Materials

granite, marble, quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Average quote appointments are brief (e.g., 15 minutes), with installation response ranging from immediate to several weeks after selection.

📝 Common Complaints

Defective installations (e.g., dents, crooked countertops, mismatched slabs after ordering); warranty issues where product support is not upheld; unprofessional or unresponsive customer service (e.g., uncouth demeanor, lack of apologies).

🛡️ Warranties Offered

A standard warranty or guarantee for countertops and installation is mentioned, but specific details such as duration or conditions vary and are subject to debate based on post-warranty service quality.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Customers report generally affordable pricing and value for money, with several reviews noting lower costs compared to home improvement stores, making the service competitive for most budgets.

📋 Care Tips

No care tips for countertop maintenance were mentioned in any reviews.

View Details

Architecture Stones - Veria Marble, Granite & Quartz Countertops

(4.6)

220 reviews

📍 1175 Taft St, Rockville, MD 20850, USA

📞 +1 301-251-8800

The reviews reflect experiences with Architecture Stones, a countertop supplier. Potential customers express high satisfaction with the company's staff (notably Nikos and Abby in multiple reviews), selection of materials, and installation quality. The business is noted for positive customer service interactions and generally prompt scheduling. However, there are reviews expressing dissatisfaction regarding the quality of marble countertops and high cancellation fees.

🌳 Common Materials

Quartz,Quartzite,Marble,Granite

⭐ Quality Rating

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⏱️ Response Time

Responds quickly to service calls and is prompt with scheduling (professional noted for responsiveness).

📝 Common Complaints

Critics occasionally mention instances of lower quality in specific marble lots and point out cancellation fees (8%) without explicit approval.

🛡️ Warranties Offered

Specific durations (1, 2, 5, 10 years) and types (installation transitions normally) are mentioned in contracts, implying warranties are included but negotiated.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is generally viewed as competitive or fair, though contract details regarding fees (like cancellation) should be confirmed.

📋 Care Tips

There is indirect advice to take time selecting slabs carefully to avoid rushes.

View Details

GRANITE MR LLC

(4.3)

49 reviews

📍 7511 Pulaski Hwy, Rosedale, MD 21237, USA

📞 +1 410-325-5000

Reviews from multiple customers highlight a predominantly positive experience with services from Granite MR. Overall feedback focuses on friendly and helpful staff (e.g., Alexis, Ricky), efficient processes (including installation), and a wide variety of material options (granite, quartz, marble, wood floor etc.). Customers express high satisfaction and provide positive recommendations, particularly praising customer service and quality. While several positive reviews strongly recommend the business, a handful of negative reviews mention issues, primarily related to communication (lack thereof), installation problems (such as a hidden chip), missed scheduling points, and poor customer service responses (waiting times, difficulty reaching staff). Sink installation specifics regarding precise hole alignment were noted as a concern but not advice.

🌳 Common Materials

granite,quartz,marble,wood floor

⭐ Quality Rating

Excellent

⏱️ Response Time

Multiple reviews mention fast and efficient service and installation. However, one explicitly noted poor delivery communication (no call day before/missed contact during delivery).

📝 Common Complaints

Poor communication (lack of contact during delivery),Installation errors (improper alignment for sink, visible glued chips),Missed appointments/scheduling issues,Poor initial customer service/phone responsiveness

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reviews consistently highlight good prices, competitive pricing, and perceived good value for money.

📋 Care Tips

Unknown

View Details

GranitePro

(5)

288 reviews

📍 5320 Enterprise St Suite B, Eldersburg, MD 21784, USA

📞 +1 410-453-8571

View Details

Design Tops

(4.9)

62 reviews

📍 435 Stiemly Ave, Glen Burnie, MD 21060, USA

📞 +1 410-761-6336

This compilation of reviews highlights Design Tops' strong reputation for granite and marble countertops, excellent workmanship, and customer service. They are praised for fast and professional service, with most experiences emphasizing high-quality installation, reasonable pricing, and satisfied customers. Positive reviews often mention 'Britt' and the owner, attributes Gordon/Britt as central to the excellent service experience. Some reviews reference specific materials like Corian, quartz, and marble. A minority of reviews pointed out minor service issues related to billing or coordination, which were resolved by management.

🌳 Common Materials

granite,marble,quartz,Corian

⭐ Quality Rating

Excellent

⏱️ Response Time

Fast/Friendly (e.g., prompt service, quick visits, fast turnaround)

📝 Common Complaints

Billing issues (minor)

🛡️ Warranties Offered

Not mentioned in these reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Prices described as 'reasonable', 'decent', 'fair', 'good value', 'not expensive'.

📋 Care Tips

Mention of granite's ease of care, marble/stone requiring sealer.

View Details

Big Brother's Marble & Granite

(4.4)

39 reviews

📍 1232 Ridgely St, Baltimore, MD 21230, USA

📞 +1 410-244-0054

Customer reviews for Big Brothers highlight a mix of positive and negative experiences. Typical turnaround times reported are 1-3 weeks for standard jobs, with urgent repairs handled quickly via rush services. Staff are frequently described as knowledgeable, professional, and polite, while installers are noted for quality workmanship and leaving the site clean. Pricing is viewed as competitive or reasonably priced, but not always the cheapest in the market. Some customers report positive experiences with warranties and installations, while others complain about high prices, installation scheduling issues, and poor customer service from certain interactions. Care tips for countertops were not mentioned in any of the reviews.

🌳 Common Materials

quartz,granite,quartzite,soapstone

⭐ Quality Rating

Excellent

⏱️ Response Time

Installations typically completed within 1-3 weeks. Faster response times reported for addressing service issues.

📝 Common Complaints

High prices,Installation scheduling issues,Poor customer service,Warranties or guarantees not honored as expected

🛡️ Warranties Offered

Some reviews mention 10-year warranties for the countertops or include warranty coverage for installation, though specifics are not detailed. At least one website is highlighted as not offering warranties.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Some reviews mention good value for money and competitive pricing, while others note the granite installers were cheaper than competitors, and specific reviews on other sites ('2nd Chance') indicate potentially high prices.

📋 Care Tips

View Details

Elegant Kitchen and Design

(4.3)

106 reviews

📍 1727 E Joppa Rd, Parkville, MD 21234, USA

📞 +1 410-882-8383

Customer reviews for the countertop supplier predominantly highlight positive experiences. Potential customers should note the focus on granite and cabinet services, instances of quick delivery and installation (including same-day quotes and next-day measurements), and the competitive pricing relative to other suppliers. While the majority express high satisfaction with product quality, service, and value, a couple of comments mention isolated installation damage incidents and no consistent care tips are provided.

🌳 Common Materials

Granite,Cabinets,Countertops

⭐ Quality Rating

Excellent

⏱️ Response Time

Very Fast (immediate response, next-day measurements, quotes provided same-day)

📝 Common Complaints

Installation Damage (cracked porcelain tiles, scrapes on wall, dent in refrigerator, marble edge chip)

🛡️ Warranties Offered

Lifetime warranty,Guarantee (implied by Mike and team claim, contact handling follow-up)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Highly competitive, fair compared to others, best prices, value for money, fewer hidden fees

📋 Care Tips

No specific maintenance tips were mentioned in the reviews.

View Details

Rock Tops Fabrication

(4.6)

18 reviews

📍 18 Gwynns Mill Ct, Owings Mills, MD 21117, USA

📞 +1 410-363-4267

Customer reviews for this countertop supplier highlight a mix of positive and negative experiences. Customers praise good customer service, professional installation teams, and satisfactory handling of complex projects. Positive feedback often mentions good craftsmanship, patience, and the quality of materials like quartz, marble, and granite. However, some negative reviews point to unprofessional conduct, installation errors, counterfeit slabs used (marble), and potentially poor repair response times.

🌳 Common Materials

Quartz,Marble,Granite,Calacatta,Ease of fabrication

⭐ Quality Rating

Excellent

⏱️ Response Time

At least reasonable for issues (casual observations). Negative reviews lack specific details. Default to positive unless specified via the chart.

📝 Common Complaints

Unprofessional conduct during sales or installation,Installation errors,Using non-approved materials (e.g., counterfeit marble slabs despite approvals),Negative patterns (one extreme case indicated poor general quality)

🛡️ Warranties Offered

Not mentioned in any reviews

👥 Customer Service Rating

Good

💰 Pricing Feedback

No feedback on pricing or value for money

📋 Care Tips

No care or maintenance tips were provided in the given reviews

View Details

Maryland Countertop Solutions, LLC

(5)

6 reviews

📍 1744 E Joppa Rd, Parkville, MD 21234, USA

📞 +1 443-725-4191

Customer reviews highlight positive feedback regarding the quality of countertops and installation, praising professional and friendly customer service. Positive aspects include competitive pricing, recommended sales representatives, and comments on specific features like waterfall islands. No negative feedback about materials, installation, or service issues was found. Pricing is described as competitive. There is no mention of care tips, complaints, warranties, or average response times.

🌳 Common Materials

granite,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive or lowest prices

📋 Care Tips

Not mentioned in reviews

View Details

Wooden Countertops in Baltimore, USA

Carbon Smart Wood Innovation Hub

(5)

55 reviews

📍 1589 Sulphur Spring Rd Suite 111, Arbutus, MD 21227, USA

📞 +1 443-840-7373

Maryland Wood Countertops, also known by their OE Custom service, is a business specializing in custom countertop fabrication and installation using reclaimed and unique wood materials. Based on customer reviews, they are viewed favorably for their craftsmanship, professional service, competitive pricing, and the beauty of the finished products. Common services include island countertops, bar tops, and kitchen renovations, with a focus on reclaimed wood, though other types like walnut and maple are also mentioned. They handle the entire process from selection and design through to delivery and installation.

🌳 Common Materials

Oak,Red Elm,Black Walnut,Hickory,Birch,Butcher Block,Maple,Mahogany

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown (No specific average response time mentioned)

📝 Common Complaints

No common customer complaints were mentioned in the provided reviews.

🛡️ Warranties Offered

No specific warranties or guarantees were mentioned in the provided reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reviews mention that the pricing was competitive or appropriate, with one customer specifically noting the price was comparable to granite.

📋 Care Tips

General care tips mentioned include specific attention for butcher block types by 'oiling or sealing,' maintaining wood countertops by avoiding direct heat, and protecting from scratches.

View Details

TopStone Granite LLC

(5)

56 reviews

📍 5921 Moravia Park Dr b6, Baltimore, MD 21206, USA

📞 +1 410-488-9105

Customer reviews for Topstone (or TopStone Granite) highlight numerous positive aspects. The business is praised for its friendly and professional customer service, with staff members like Kelly and Tim receiving high praise. Customers frequently express satisfaction with the quality of the countertops (including materials such as granite, quartz, and laminate), the professional installation process (often swift and accurately measured), and the competitive pricing. Tim, identified as the owner in some reviews, is specifically noted for his expertise and responsiveness. The company is well-regarded in the Baltimore area. Reviews occasionally mention minor service aspects like repair work and care instructions, but generally lack explicit details about specific warranty terms.

🌳 Common Materials

Granite,Quartz,Laminate,Marble,Butcher Block

⭐ Quality Rating

Excellent

⏱️ Response Time

Excellent (Generally quick responses and installations mentioned, though not averaged)

📝 Common Complaints

None explicitly mentioned. Some comments mention homeowner error (granite fragility) or lack of detailed warranty info.

🛡️ Warranties Offered

No specific warranties or guarantees mentioned in detail.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Excellent Value for money offered (Competitive and fair pricing mentioned)

📋 Care Tips

None explicitly mentioned in the reviews.

View Details

Maryland Countertop Solutions, LLC

(5)

6 reviews

📍 1744 E Joppa Rd, Parkville, MD 21234, USA

📞 +1 443-725-4191

Customer reviews for this countertop supplier highlight consistently positive experiences, with praise for professional and friendly service, high-quality workmanship, competitive pricing, excellent customer support, and overall satisfaction. Positive aspects mentioned include the professionalism of staff, successful collaboration with contractors, and the high quality of finished results. No drawbacks or pricing issues were reported in the reviews.

🌳 Common Materials

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

None mentioned

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing and perceived value for money noted

📋 Care Tips

None mentioned

View Details

Home Surplus - Formerly Castle Wholesalers

(4.4)

239 reviews

📍 3111 Wilmarco Ave, Baltimore, MD 21223, USA

📞 +1 410-644-4200

Customer reviews consistently praise the supplier for its excellent customer service, diverse product selection, responsive staff (including Candace Buzzanca, Felicia, Calvin, and Pamela), and efficient delivery processes. Positive feedback highlights the quality of products and installations, same-day availability, and competitive pricing. No major complaints are mentioned.

🌳 Common Materials

No specific materials were mentioned in the reviews as commonly recommended or discussed.

⭐ Quality Rating

Excellent

⏱️ Response Time

Fast Response Time (mentioned as quick, responsive, and sometimes available same-day)

📝 Common Complaints

No specific common complaints or issues were mentioned in the reviews.

🛡️ Warranties Offered

No information on warranties or guarantees was mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive feedback indicates good value for money and reasonable pricing for quality products.

📋 Care Tips

No advice or tips for caring or maintaining countertops were mentioned in the reviews.

View Details

Floor & Decor

(4.6)

300 reviews

📍 8980 Waltham Woods Rd, Baltimore, MD 21234, USA

📞 +1 410-513-3734

People say this flooring store offers a wide selection of flooring materials, including samples, and helpful, knowledgeable staff. They also highlight the competitive pricing and extensive inventory.

View Details

GRANITE MR LLC

(4.3)

49 reviews

📍 7511 Pulaski Hwy, Rosedale, MD 21237, USA

📞 +1 410-325-5000

The reviews for this countertop supplier business highlight a wide range of experiences, including positive feedback on product quality, friendly customer service, and value pricing, alongside criticisms concerning communication and response time. The offerings include various materials like granite, quartz, marble, and laminate, with installation quality frequently praised. Customer service is often praised, though some reviews note communication issues, particularly with delivery logistics. The pricing was often described as competitive, and common advice includes verifying installation details. Negative experiences involve delays, inadequate problem resolution, and poor service in some instances.

🌳 Common Materials

Granite,Quartz,Marble,Laminate,Wood

⭐ Quality Rating

Excellent

⏱️ Response Time

Typically moderate to long wait times noted; delays in callbacks or late notifications

📝 Common Complaints

Lack of timely communication,Delivery delays without prior notice,Unexpected installation issues/damage not addressed promptly

🛡️ Warranties Offered

Ten-year iron-clad warranties and installation warranties are mentioned for some materials.

👥 Customer Service Rating

Excellent (Most reviews highlight friendly, helpful, and patient staff and service)

💰 Pricing Feedback

Generally good prices are mentioned, with some noting value for money and competitive pricing.

📋 Care Tips

General care tips are sometimes suggested, such as avoiding harsh chemicals and using appropriate cleaners.

View Details

Custom Kitchen Countertops, LLC

(3.8)

11 reviews

📍 1004 Wilso Dr, Baltimore, MD 21223, USA

📞 +1 410-525-0017

Based on the reviews, the business is known for providing stone and solid surface countertops. Customers generally rate the quality and installation as excellent, with praise for customer service, timely execution, and competitive pricing. However, one review mentions a negative experience with poor response time during a service call. The business is highly recommended for its expertise and reliability, with no reported issues in other areas like warranties or care tips.

🌳 Common Materials

solid surface,stone

⭐ Quality Rating

Excellent

⏱️ Response Time

Generally prompt and reliable except for one instance of slow or inappropriate response.

📝 Common Complaints

Poor response time during service calls

🛡️ Warranties Offered

Not mentioned in the reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally viewed as competitive, reasonable, and good value for money

📋 Care Tips

No care or maintenance tips provided in the reviews

View Details

Big Brother's Marble & Granite

(4.4)

39 reviews

📍 1232 Ridgely St, Baltimore, MD 21230, USA

📞 +1 410-244-0054

Customer reviews for Big Brothers highlight positive experiences with their professional service, knowledgeable staff, and high-quality countertop installation across materials like quartz and granite. Potential customers can expect responsive service, clean finish, and durable results. Some reviews mention occasional high prices from competitors or miscommunication in booking, but the overall sentiment favors the company's workmanship. The business is noted for timely project completion and fair pricing relative to competitors.

🌳 Common Materials

quartz,granite,quartzite,soapstone

⭐ Quality Rating

Excellent

⏱️ Response Time

Timely (e.g., prompt templating, week-long installation, rush fixes for issues)

📝 Common Complaints

High prices from competitors (2nd Chance mentioned for comparison),Miscommunication during the quoting process with competitors,Minor damages noticed shortly after installation (repairable)

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally priced reasonably and competitively compared to big-box stores.,Slight mention of a 'small hiccup' but resolved.,Negative feedback for competitor's pricing, not directly addressing the company

📋 Care Tips

Avoid using heavy or rough dishware on soapstone

View Details

Rock Tops Fabrication

(4.6)

18 reviews

📍 18 Gwynns Mill Ct, Owings Mills, MD 21117, USA

📞 +1 410-363-4267

Customer reviews for Rock Tops are predominantly positive, highlighting their professionalism, patience, and craftsmanship in kitchen countertop installation. The business is frequently praised for customer service, product selection, and installation quality, with several reviewers emphasizing specific employees like Ellen and Nicole for their expertise. Positive feedback mentions materials like quartz, marble, and granite, noting marble has been used in some cases but comes with costs and potential quality differences. Installation planning and communication are generally lauded, though some reviews include concerns about potential substitutions for approved materials, which can lead to dissatisfaction. The business reportedly carries products at various price points and offers warranties or guarantees for their products. However, a few reviews express dissatisfaction with specific negative experiences related to marble substitutions and potentially high material costs, with two reviews missing detailed content.

🌳 Common Materials

Quartz,Marble,Granite

⭐ Quality Rating

Mixed

⏱️ Response Time

Not specified

📝 Common Complaints

Substitution of approved marble slabs without customer consent or prior notice.,Cost concerns, particularly with expensive materials like marble.,Lack of detailed information for some reviews.

🛡️ Warranties Offered

Vendor implies warranty/long-term support.

👥 Customer Service Rating

Mostly positive

💰 Pricing Feedback

Positive feedback notes good value for money; negative feedback mentions concerns with expensive materials like marble.

📋 Care Tips

No specific tips provided

View Details

Gold Marble Granite & Cabinets, LLC

(4.4)

14 reviews

📍 2912 Stafford St, Baltimore, MD 21223, USA

📞 +1 443-810-8365

Customer reviews highlight predominantly positive experiences centered around professional service, high-quality materials and installation, and efficient turnaround times for fabrication and setup. Businesses consistently praise the craftsmanship and customer service, with several mentions of granite and quartz being excellent material options. However, there are also reviews pointing out significant issues with appointment no-shows leading to delays, and concerns raised about potentially inflated pricing for specific materials.

🌳 Common Materials

granite,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Poor

📝 Common Complaints

No-shows by staff for appointments,High cost/price for certain materials or services

🛡️ Warranties Offered

No specific warranty information provided in reviews

👥 Customer Service Rating

Good

💰 Pricing Feedback

Optionally priced as affordable, fair, and value for money in positive reviews, but complaints emerged about unexpected high costs (e.g., $275 vs quoted $75) which may indicate lack of transparency at times

📋 Care Tips

No care or maintenance tips were mentioned in the reviews

View Details

The Loading Dock, Inc.

(4.4)

450 reviews

📍 2 N Kresson St, Baltimore, MD 21224, USA

📞 +1 410-558-3625

The Loading Dock is a salvage and building supply store that offers a wide selection of materials such as reclaimed lumber, building supplies, windows, doors, paint, and marble tile. It is known for competitive pricing, with customers finding good deals on various items, though some have reported price increases recently. While primarily catering to contractors and DIY enthusiasts, the store can be challenging to access due to its limited hours and focus on organized, used products. Common positive aspects include helpful customer service and the availability of free project wood in the parking lot, while a key complaint is the increase in prices. The store is often praised for its variety and local support.

🌳 Common Materials

marble tile,reclaimed lumber

⭐ Quality Rating

Good

⏱️ Response Time

Unknown

📝 Common Complaints

Prices have increased

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally good pricing with positive feedback on value for money, but some customers report significant price increases in recent times.

📋 Care Tips

Not mentioned in reviews

View Details

Legacy Wood Product Inc

(4.4)

15 reviews

📍 2201 Russell St, Baltimore, MD 21230, USA

📞 +1 443-505-8461

The reviews highlight a mix of positive and negative experiences. Customers overall praise the variety and quality of the products (granite, wood, plywood, real wood), commend excellent customer service and quick project completion, and appreciate the generally competitive or unbeatable pricing. However, one review strongly criticizes the quality of work during installation, citing issues with cabinet stability, loose hardware, and slow completion.

🌳 Common Materials

Granite,Plywood,Wood,Real Wood

⭐ Quality Rating

Excellent (with an outlier)

⏱️ Response Time

Varies; completed in as few as 3 days; delivery timing exceptional; negative feedback regarding slow completion and poor work speed

📝 Common Complaints

Poor workmanship and installation quality (loose hardware, cabinet instability),Sloppy and incomplete job,Slow completion time (wait time)

🛡️ Warranties Offered

Unknown

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally very positive; prices described as unbeatable, cheap, excellent value, reasonable, great wholesale prices

📋 Care Tips

Unknown

View Details

MSI Baltimore

(4.7)

342 reviews

📍 7595 Montevideo Rd #200, Jessup, MD 20794, USA

📞 +1 410-799-9631

Customer reviews for MSI (a countertop supplier) highlight a positive experience from many users, praising the extensive selection of materials particularly noting granite, quartz, and stone options, the professionalism and helpfulness of staff such as Linda, Lynda, Raul, and others, and the perceived value for money despite some concerns regarding specific pricing and difficulties managing changes to predetermined selections in certain cases.

🌳 Common Materials

granite,quartz,stone

⭐ Quality Rating

Excellent

⏱️ Response Time

Prompt assistance from staff is frequently noted by reviewers.

📝 Common Complaints

Price is mentioned both as a positive (value for money) and a negative point (high cost),Difficulty managing changes to selections is referenced in a negative review context.

🛡️ Warranties Offered

No specific details about warranties or guarantees are provided or actively mentioned in the review texts available.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Mixed feedback on pricing is present; some appreciate the value for money and great prices, while others explicitly mention it being 'high' and cite it as a complaint.

📋 Care Tips

No information regarding the care or maintenance of countertops is mentioned in these reviews.

View Details

Granite Outlet Kitchen & Bath Design Studio

(4.6)

183 reviews

📍 56 W Timonium Rd, Timonium, MD 21093, USA

📞 +1 410-252-5225

The reviews provided consistently reflect highly positive customer experiences with Granite Outlet, highlighting excellent craftsmanship and customer service in countertops and installation across various materials including granite, quartz, and quartzite. Customers generally find the response times fast and the quality exceptional. While the services are perceived as reasonably priced and reliable, specific details on pricing breakdowns, detailed warranty terms, and maintenance tips are not consistently mentioned or advertised based on these reviews.

🌳 Common Materials

granite,quartz,quartzite

⭐ Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

Sink compatibility issues,Need for special cuts (e.g., for waterfall edges)

🛡️ Warranties Offered

No specific warranties or guarantees details are mentioned frequently.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers generally describe pricing as 'reasonable', 'cost-effective', or find they received value for money.

📋 Care Tips

Use appropriate cleaners; potentially specific products depending on material (though details aren't emphasized).

View Details

Design Tops

(4.9)

62 reviews

📍 435 Stiemly Ave, Glen Burnie, MD 21060, USA

📞 +1 410-761-6336

Customer reviews for Design Tops, a countertop supplier, highlight positive experiences with their materials, installation service, responsiveness, customer service, and competitive pricing. Potential customers frequently praise the use of granite (often described as beautiful, durable, and easy to maintain in some cases), quartz, marble, and Corian. Installation is frequently mentioned as being done by professional, efficient, and courteous installers, with average turnaround times noted as quick, often completed within a week after ordering. The company receives high marks for customer service provided by staff like Britt and the owner, as well as reasonable pricing. While most reviews describe positive interactions and outcomes, there is one incomplete review mentioning an initial issue that was not elaborated upon. One review specifically mentions the importance of confirming all aspects of the job, including plumbing requirements.

🌳 Common Materials

granite (repeated positive mentions),quartz,marble,Corian

⭐ Quality Rating

Excellent

⏱️ Response Time

Standard industry range (prompt communication when needed, same-day/same-week measurements mentioned, 'seamless' installation described in one) - Timelines typically ranged over a week post-measurement/appointment.

📝 Common Complaints

Installation failure (1 review, status unclear/timeframe not provided)

🛡️ Warranties Offered

Installation is described as 'seamless' or requiring 'confirmation' in at least one review, but no specific warranty duration/type is mentioned in the majority of reviews mentioned here.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers describe the pricing as'reasonable', 'very reasonable', 'great', 'top-notch value', 'affordable', or noting 'you can’t beat their prices' for service quality.

📋 Care Tips

Use porous slabs (like granite) with caution - 'care or maintenance tips' or need to be careful when placing hot things, wet/dry areas, etc., may be related to some customer experiences/comments (e.g., comments about the granite being easy to care like granite).

View Details

Maryland Countertop Solutions

(4.2)

22 reviews

📍 505 Kane St, Baltimore, MD 21224, USA

📞 +1 410-633-1940

Customer reviews highlight positive experiences with Mary and her team (employees recommended for sales but not named) regarding their knowledge, communication, speed, and installation quality. Common materials discussed include quartz, solid surfaces, and granite. Pricing is frequently mentioned as competitive and reasonable. The reviews note several issues, including pricing concerns for some (feeling it was too high compared to expectations), installation errors, unclear quotes, service failures (including a sink falling shortly after installation), and customer service problems (yelling, non-refundable deposits). Response time for service calls seems acceptable, with one negative experience involving extremely short call duration. The company is often recommended, but one review is one-star and mentions specific failures.

🌳 Common Materials

Quartz,Solid surface,Granite

⭐ Quality Rating

Excellent

⏱️ Response Time

Generally prompt.

📝 Common Complaints

Installation errors (e.g., sink falling too soon or incorrect dimensions implied in estimate),Unclear or confusing quotes communicated to customer,Price issues (feeling the deposit or quoted price was high, or value didn't match price),Non-refundable deposits,Warranty limitations or lack of understanding regarding product/service failure,Delayed (though not always disapproved) response to initial quote call

🛡️ Warranties Offered

Guarantee offered by company (duration not always specified in reviews, but recall mentions up to potentially 10 years, though some feel it doesn't cover certain failures)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally competitive and affordable,Some customers feel prices were too high

📋 Care Tips

Unknown based on this review set

View Details

Vita Cabinetry - Wholesale Kitchen Cabinet

(4.8)

16 reviews

📍 2700 Hollins Ferry Rd, Baltimore, MD 21230, USA

📞 +1 667-777-2002

The reviews consistently highlight high praise for the quality of Vita Cabinetry products and the customer service experience. Contractors and homeowners express strong recommendations due to perceived superior quality and competitive pricing. Multiple mentions emphasize the reliability of delivery times, with specific lead times (1 day for unassembled, 6-7 days for assembled) being noted. However, a recurring theme is the caution to distinguish the company itself from individual dealers, with concerns raised about dealer actions rather than the main supplier's support. The reviews contain no negative remarks specifically about Vita Cabinetry's direct services.

🌳 Common Materials

⭐ Quality Rating

Excellent

📝 Common Complaints

Issues related to individual dealers, delays, and mishandling blamed on said dealers (not directly attributed to the main company).

🛡️ Warranties Offered

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Great value for money,Unbeatable prices,Reasonable price

📋 Care Tips

View Details

Baltimore Granite Direct

(4.7)

26 reviews

📍 2197 Greenspring Dr, Timonium, MD 21093, USA

📞 +1 410-252-3620

Customer reviews for this countertop supplier are predominantly positive, highlighting excellent customer service, knowledgeable and friendly staff, and high-quality installations and products. Key strengths mentioned include flexibility in scheduling, a wide selection of materials (particularly granite and quartz), and competitive pricing. Common themes emphasize responsiveness from staff to customer queries and requests. While most reviews focus on positive experiences, one mention notes that the business does not respond to online quotes. No specific information regarding warranties was provided by reviewers in these reviews.

🌳 Common Materials

granite,quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Good (Staff highlighted as responsive during interactions like browsing and ordering)

📝 Common Complaints

None directly mentioned in the majority of positive reviews; only noted issue is "Does not respond to online quotes" in one review.

🛡️ Warranties Offered

No specific warranties or guarantees mentioned in these reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers praised the good value and mentioned finding lower prices (e.g., 'cheapest price') for the quality received.

📋 Care Tips

Sales staff suggested ways to clean stone surfaces.

View Details

ADEO Marble & Granite

(5)

21 reviews

📍 6604 Landay Ave, Rosedale, MD 21237, USA

📞 +1 443-885-9733

Based on multiple customer reviews for Adeo Marble & Granite, the primary focus is on their professional service, installation quality, a wide range of material options, and competitive pricing. Most reviews mention granite and quartz as predominant choices, but marble is also referenced. The business receives high praise for the quality of materials and installations, along with excellent customer service from staff like Ekrem, Leiry, and the team, noted for their patience, knowledge, and friendliness. Response times for queries appear prompt, though specific averages aren't detailed. Punctuality for scheduled installations is consistently positive. Potential customers are advised that while pricing is often highlighted as excellent value, specific warranty details aren't universally detailed. Overall, the feedback paints a highly favorable picture with balanced mentions of service, quality, and pricing, with no significant persistent negatives raised.

🌳 Common Materials

Granite,Quartz

⭐ Quality Rating

Excellent

⏱️ Response Time

Unknown

📝 Common Complaints

Occasional issues with cabinetry alignment that required corrections,Minor isolated incidents regarding unrelated installation work (fireplace) that were resolved through communication

🛡️ Warranties Offered

Quality warranty included with countertops,Warranty included with installation

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is frequently highlighted as competitive, excellent value for money, lower than competitor quotes, and unbeatable, appealing to various budgets.

📋 Care Tips

Use appropriate granite cleaner for stone surfaces (at least in one review mentioning granite)

View Details

Mason Marble & Granite Inc

(5)

10 reviews

📍 2300 Washington Blvd, Baltimore, MD 21230, USA

📞 +1 443-224-8212

Customer reviews indicate extremely positive experiences with Mason Marble & Granite's services, highlighting professionalism, friendliness, speed, and high-quality results. There is an emphasis on fast turn-around times and exceptional customer service, with numerous strong recommendations. Most feedback focuses on granite countertops and installation, with very limited information on other materials or pricing.

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