
Next Day Countertops
6311 Erdman Ave, Baltimore, MD 21205, USA
The reviews for the countertop supplier business present a mix of positive and negative experiences. Many customers praise the quality of the countertops and installation, positive customer service interactions, particularly with Alexis and Ricky, the friendly and knowledgeable staff, and competitive pricing. The convenience of choosing their business was frequently highlighted, often due to a recommendation from another company or a positive first impression. However, common complaints include logistical issues related to order and delivery tracking, occasional delays or breakdowns in communication regarding information or status updates, and isolated negative experiences linked to customer service or installation issues which were sometimes addressed. A helpful DIY tip from one review suggests verifying sink hole placement for specific orders. Overall, many customers report high satisfaction with their final products and service.
Granite,Quartz,Marble
Excellent
Excellent (based on typical initial contact/friendly service, but complaints noted regarding delivery tracking updates)
Logistics/Shipping issues related to tracking and scheduling,Communication breakdowns regarding information or status updates,Installation errors (specifically sink shims/holes, minor repairs becoming visible,Poor customer service (extreme outlier cases)
Not explicitly discussed in the provided reviews, either positively or negatively.
Good
Generally positive and encouraging, often described as 'good', 'nice', 'very competitive', or 'good prices'.
One review contains a tip specifically for sink installation regarding the sink hole matching the old one.

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