Baltimore Granite Direct

(4.7)
26 reviews

Baltimore Granite Direct Reviews

Customer reviews for this countertop supplier are predominantly positive, highlighting excellent customer service, knowledgeable and friendly staff, and high-quality installations and products. Key strengths mentioned include flexibility in scheduling, a wide selection of materials (particularly granite and quartz), and competitive pricing. Common themes emphasize responsiveness from staff to customer queries and requests. While most reviews focus on positive experiences, one mention notes that the business does not respond to online quotes. No specific information regarding warranties was provided by reviewers in these reviews.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz

How is the quality rated?

Excellent

⏱️What is the typical response time?

Good (Staff highlighted as responsive during interactions like browsing and ordering)

📝What are common complaints?

None directly mentioned in the majority of positive reviews; only noted issue is "Does not respond to online quotes" in one review.

🛡️What warranties are offered?

No specific warranties or guarantees mentioned in these reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

Customers praised the good value and mentioned finding lower prices (e.g., 'cheapest price') for the quality received.

🔧Any care tips mentioned?

Sales staff suggested ways to clean stone surfaces.

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