
Next Day Countertops
6311 Erdman Ave, Baltimore, MD 21205, USA
Customer reviews for United Marble & Granite highlight both positive and negative experiences. Many customers praise excellent customer service, professional staff, timely scheduling and installation, and high-quality materials like granite and quartz that have maintained their appearance. However, some reviews mention significant issues including product damage during installation, unexpected project changes (like material substitutions without consent), delays, and instances described as scams or bait-and-switch tactics. The company is frequently recommended for granite and quartz countertops, but potential customers should be aware of the mixed feedback regarding installation reliability and customer service consistency, including one particularly strong warning against the company.
granite,quartz,Silestone quartz
Excellent
Unknown
Damage to countertops during installation,Installation damage to surrounding surfaces (cabinets, walls),Project delays,Bait-and-switch or failure to deliver promised material,Unprofessional sales or service experiences,Issues with product condition or desirability
Lifetime satisfaction guarantee at time of purchase is frequently mentioned (though specifics vary),Implicit or standard warranty expected for the material itself (like granite)
Good to Excellent
Reasonable prices were mentioned by some,Variability in value perception due to complaints like delays or unexpected changes greatly impacted some customers' view of pricing
No care or maintenance tips for countertops were mentioned in the reviews.

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