Next Day Countertops
6311 Erdman Ave, Baltimore, MD 21205, USA
Maryland Quartz & Granite Reviews
The majority of reviews for MD Quartz & Granite emphasize highly positive experiences, highlighting exceptional customer service provided by staff members like Selma, Erhan, and Matt. Customers consistently praise the professionalism, helpfulness, and guidance offered during material selection and project management. Installation is frequently described as efficient and well-executed by friendly, reliable installers. While most feedback focuses on positive outcomes, one review mentions an issue with installer quality and site cleanliness. Countertop installation typically involves a quartz, granite, or quartzite material, with projects often completed in a short timeframe (e.g., one day or within a week), and multiple reviews highlight the provision of proper care instructions.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
granite,quartz,quartzite,quartzite
How is the quality rated?
Excellent
What is the typical response time?
Typically responsive, with one instance noted of a prompt reply within 30 minutes (11pm Thursday).
What are common complaints?
In one review, issues were mentioned regarding installer experience and leaving the work site in a messy condition after the job was completed.
What warranties are offered?
No specific details regarding warranties or guarantees for products or installation were explicitly detailed in the reviews. Positive feedback focused on quality workmanship, reliability, and lack of issues, but did not reference warranty terms.
How is customer service rated?
Excellent
What about pricing?
Generally, customers perceived the pricing as competitive. However, one review by an owner/reviewer mentions comparing quotes internally or seeking competitive rates, without explicitly stating if they felt the price was high or low relative to the quality.
Any care tips mentioned?
One review notes that while they are not experts on the best care tips for their specific countertops, the installers provided proper care instructions. No specific care tips were detailed in the majority of reviews.
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