Next Day Countertops
6311 Erdman Ave, Baltimore, MD 21205, USA
Big Brother's Marble & Granite Reviews
Reviews for Big Brothers primarily highlight their professionalism, quality installation, positive customer service, and competitive pricing for granite, quartz, soapstone, and quartzite countertops. Most accounts praise the process, workmanship, and value, though some negative reviews mention service, quote accuracy, communication, and mistaken materials.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
granite,quartz,quartzite,soapstone
How is the quality rated?
Excellent
What is the typical response time?
Good
What are common complaints?
Poor customer service (rude, hostile),Misleading quotes,Mistaken material choices,High mistakes requiring correction
What warranties are offered?
No specific warranty details mentioned in reviews, but repair services are referenced.
How is customer service rated?
Good
What about pricing?
Generally rated as excellent, with mentions of competitive pricing, good value, and being cheaper than big box stores and some competition.
Any care tips mentioned?
Unknown
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