Next Day Countertops
6311 Erdman Ave, Baltimore, MD 21205, USA
Maryland Countertop Solutions Reviews
Reviews highlight mostly positive experiences with sales personnel and installation quality. Potential issues include concerns about non-refundable deposits and inconsistent installation quality. Pricing is frequently mentioned as competitive. Customer service appears perform-with-exceptionally-great-listings but varied experiences are noted.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
Various materials are implied or mentioned indirectly (granite, quartz reference upon repair, laminate, countertop repair), however, none are listed explicitly in the majority of positive reviews.
How is the quality rated?
Most reviews rate quality as Good (neat, seamlessness) or Excellent (great workmanship), while one review refers to a sink fall indicating potential inconsistency.
What is the typical response time?
Most service calls appear to be timed or scheduled (e.g., gentleman on time), though one review mentions an estimate mismatch potentially implying timeliness but misunderstanding, and another note no text.
What are common complaints?
Common issues mentioned across reviews include: a non-refundable high deposit for measurement/quote, inconsistent quality due to installation/misinformation (including sink falling), poor responses post-breakage (shortening warranty), and service/facilitation that was unexpectedly harsh.
What warranties are offered?
Several reviews mention that the company offers a guarantee or warranty. This is referenced both with positive installation outcomes and in the context of addressing a repair.
How is customer service rated?
Ratings are mixed/multiple. Most reviews praise customer service (friendly, helpful, knowledgeable). One review labels it as 'Poor'.
What about pricing?
Pricing is frequently described as 'competitive', 'very competitive', 'seamless', and 'very affordable/great prices' in positive reviews.
Any care tips mentioned?
No specific care or maintenance tips for countertops are provided in the reviews.
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