The Loading Dock, Inc.

(4.4)
450 reviews

The Loading Dock, Inc. Reviews

The Loading Dock is a salvage and building materials supplier known for a wide selection of reclaimed lumber, building supplies, windows, doors, tiles, and other materials. Located in Baltimore, the store offers items at potentially low prices, though prices have reportedly increased in recent times. Reviews mention a positive customer experience with helpful staff, organized inventory, and good community involvement, but note challenges with hours that may restrict DIYers and increased prices attributed to recent management changes. New customers are advised to verify pricing and check inventory before visiting.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

The reviews frequently mention lumber, reclaimed wood, windows, doors, paint, tiles (including floor and wall porcelain tile, and marble tile), and building materials in general.

How is the quality rated?

Unknown

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Reports of price increases due to management changes are cited as a drawback.

🛡️What warranties are offered?

No information about warranties for materials or installation is mentioned in the reviews.

👥How is customer service rated?

Unknown

💰What about pricing?

Reviews provide mixed feedback on pricing; some describe prices as unbeatable, offering great deals and low-cost options for projects (e.g., under $1k kitchen cabinet setup, reasonable prices for reclaimed lumber). However, one review expresses disappointment noting a significant price increase ('prices have quadrupled') for previously donated items.

🔧Any care tips mentioned?

No information regarding care or maintenance tips for specific materials is mentioned in the reviews.

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