MSI Baltimore

Customer reviews for MSI, a countertop supplier, frequently highlight the company's extensive selection of slab materials, praised customer service from staff members like Lynda, Will, Raul, and Jose, and competitive pricing. The business emphasizes showcasing genuine slabs rather than samples, which is noted as a unique advantage. While the selection and service receive ongoing positive feedback, several reviews mention higher-than-expected pricing or expenses associated with custom stone selection, delivery delays in one review, and mixed feedback on warranty clarity and handling. The business is described as a wholesale supplier with a large inventory accessible through both a showroom and warehouse.