Next Day Countertops
6311 Erdman Ave, Baltimore, MD 21205, USA
GRANITE MR LLC Reviews
Customer reviews for this countertop supplier business indicate mixed experiences overall. Many customers praise the customer service, friendly staff (like Alexis and Ricky mentioned frequently), and competitive pricing. Positive feedback highlights the quality of materials and installation, large selection, and helpful expert advice. However, some reviews mention significant issues such as poor communication, lack of timely callbacks, and problems with installation scheduling or specific product repairs. One review noted a piece being repaired after installation.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
Granite,Quartz,Marble
How is the quality rated?
Excellent
What is the typical response time?
Unknown (reviews mention inconsistent communication, lack of call-backs, and issues with delivery notifications)
What are common complaints?
Poor communication and lack of timely callbacks (mentioned several times),Installation scheduling issues,Inconsistent customer service experiences (2 severe negative reviews vs. many positive)
What warranties are offered?
No specific details provided except one review mentioning a "lifetime warranty" was given.
How is customer service rated?
Excellent
What about pricing?
Generally positive feedback about pricing and value for money.
Any care tips mentioned?
No general care tips were mentioned in the reviews.
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