Next Day Countertops
6311 Erdman Ave, Baltimore, MD 21205, USA
MSI Baltimore Reviews
Reviews for MSI highlight a large selection of beautiful slabs, particularly abundant granite, quartz, and marble, with staff frequently praised for being helpful, knowledgeable, patient, efficient, and going above and beyond. Customers consistently emphasize the wide variety and visual nature of the slab inventory. Positive service experiences contribute to satisfaction with pricing and overall value. The only negative review mentions issues with unprofessional routing by staff and problems specifically regarding the cutting quality of marble slabs.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
granite,quartz,marble
How is the quality rated?
Excellent
What is the typical response time?
Response times are not explicitly specified in the reviews, but staff are consistently described as prompt, efficient, and helpful in assisting with selections.
What are common complaints?
Staff routing customer to the correct location was unprofessional,Countertop slabs (particularly marble) were not cut properly, looking damaged
What warranties are offered?
No specific warranties or guarantees related to caliber or service are mentioned in the provided reviews.
How is customer service rated?
Excellent
What about pricing?
Prices are frequently described as great, and customers emphasize the popularity and selection, implying good value.
Any care tips mentioned?
Take pictures and labels when selecting slabs
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