Big Brother's Marble & Granite

Customer reviews for Big Brothers highlight a mix of positive and negative experiences. Positive aspects include professional staff, knowledgeable owners and installers, friendly service, high-quality installations (particularly with granite, quartz, and soapstone), fast response times, clean work sites, reasonable pricing, and comprehensive warranties with prompt repairs. Negative feedback includes complaints about initial damages, high repair costs, some instances of poor customer service or misleading quotes, and isolated reports of mediocre service despite overall praise.