Maryland Countertop Solutions

(4.2)
22 reviews

Maryland Countertop Solutions Reviews

The majority of customer reviews highlight Mary as consistently helpful and efficient in her sales role, with multiple testimonials praising her competence, communication and customer service skills. Customers generally report satisfaction with the countertop quality, installation workmanship, and pricing competitiveness. While most experiences are positive, some reviewers point to inconsistent customer service (including instances of rude calls and poor communication), occasional installation errors (like sink falls), and varying warranty support as areas needing improvement.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

quartz,marble,laminate

How is the quality rated?

Good

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Installation failures (sink falling, cracks),Poor customer service (rudeness, yelling, slow/unprofessional communication)

🛡️What warranties are offered?

Up to lifetime guarantee mentioned in some positive reviews, but inconsistent practices noted (apparent limitation to 1-year warranty specified and potential oral/written issues) - customer experiences vary.

👥How is customer service rated?

Fair

💰What about pricing?

Customers consistently report excellent pricing, highlighting competitiveness and perceived value for money.

🔧Any care tips mentioned?

No specific care or maintenance tips were mentioned in the reviews.

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