Next Day Countertops
6311 Erdman Ave, Baltimore, MD 21205, USA
Rock Tops Fabrication Reviews
Customer reviews for Rock Tops, a countertop supplier, show predominantly positive feedback. The company is praised for its customer service, professionalism, craftsmanship, and material quality. Installations are commended, with high-quality materials like quartz and marble often highlighted. The business offers lifetime warranties on products and installation. However, some customers have reported dissatisfaction with marble shipments, unexpected costs with premium materials like Calacatta marble, and require proper care instructions (e.g., sealing specific stones).
Summarized by Grok
Additional Information
What countertop materials are commonly used?
quartz,marble
How is the quality rated?
Excellent
What is the typical response time?
Unknown
What are common complaints?
Receiving unapproved Calacatta marble slabs instead of purchased ones.,Unexpected additional charges or costs for marble installations.
What warranties are offered?
Products: Lifetime warranty (mentioned in positive reviews).,Installation: Lifetime warranty (mentioned in positive reviews).
How is customer service rated?
Excellent
What about pricing?
Good value for money and explanations about costs (positive).,Premium marbles, while beautiful, come with a higher price point (positive).,Unexpected charges for marble shipments (negative).
Any care tips mentioned?
Sealing certain types of stone (like Calacatta marble) is necessary (positive).
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