GRANITE MR LLC

(4.3)
49 reviews
+1 410-325-5000

GRANITE MR LLC Reviews

The reviews for this countertop supplier business highlight a wide range of experiences, including positive feedback on product quality, friendly customer service, and value pricing, alongside criticisms concerning communication and response time. The offerings include various materials like granite, quartz, marble, and laminate, with installation quality frequently praised. Customer service is often praised, though some reviews note communication issues, particularly with delivery logistics. The pricing was often described as competitive, and common advice includes verifying installation details. Negative experiences involve delays, inadequate problem resolution, and poor service in some instances.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite,Quartz,Marble,Laminate,Wood

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Typically moderate to long wait times noted; delays in callbacks or late notifications

📝What are common complaints?

Lack of timely communication,Delivery delays without prior notice,Unexpected installation issues/damage not addressed promptly

🛡️What warranties are offered?

Ten-year iron-clad warranties and installation warranties are mentioned for some materials.

👥How is customer service rated?

Excellent (Most reviews highlight friendly, helpful, and patient staff and service)

💰What about pricing?

Generally good prices are mentioned, with some noting value for money and competitive pricing.

🔧Any care tips mentioned?

General care tips are sometimes suggested, such as avoiding harsh chemicals and using appropriate cleaners.

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