Big Brother's Marble & Granite

Customer reviews for a countertop supplier highlight a range of experiences. Most reviews praise the professional service, installation quality, and customer service from the business and its staff. Positive feedback often mentions prompt scheduling (installations completed within a week or same week), competitive pricing compared to big-box stores, the beauty and durability of various countertop materials (including granite, quartz, soapstone, and quartzite), and the inclusion of warranties or guarantees. Multiple reviews mention the owner as knowledgeable and helpful. However, some reviews raise concerns regarding quoted prices, product quality accuracy, specific instances of customer service issues, measurement errors, chipped pieces, and micromanagement. The overall sentiment is positive with some warnings based on specific negative experiences.